Pallavi P.
Yelp
Order ALL your food at once, and carry some salt from home ... You wonder why? Read on ...
We had loved this place for their food and courteous service the last few times we went, but last night was a different story.
We went here with guests and had a disappointing experience. As we were placing our order, we were informed that the wait would at least be 45 min to an hour. Oh well .. good grilled kebabs take time, so we settled in for the wait.
We ordered methi mutter malai, daal makhani, butter chicken, lamb kebabs, chicken leg kebab, paneer tikka kebab, rice, garlic naan and butter naan and a mango lassi.
When our food came, they had swapped out the paneer tikka kebab for chicken leg kebab without informing us, and when we checked, we were informed that they had run out of paneer tikka. Okay, but at least inform us in advance!
Next, we tasted the daal makhani, butter chicken and methi mutter malai and found that all three dishes needed salt for our palate. When we asked the person who was taking orders for salt, we were told that they use black salt - we were like fine, give us black salt. At which he proceeded to inform us that he legally couldn't give us salt since it was not packaged. Huh ?!? Where did this come from? Fortunately, the pizzeria next door was kind enough to give us some salt else we would have been unable to eat the dishes. Oh well.
As we were eating, we realized we needed 1 more naan - when we went to order it, the same person informed us that the extra naan would take an hour because they had many online orders. This was the last straw! We gave up. Clearly, they didn't care to serve their dine-in patrons. Oh well!
As for the food, the kebabs were stellar. The methi mutter malai was sourish and I wouldn't order it again. Given the lack of salt, I wouldn't recommend the daal makhani or the butter chicken which, even after adding salt were just about okay.
Needless to say, we all left disappointed by the callous attitude. Sad to say that I will think twice before I revisit this place.