Jay M.
Yelp
Well, I am 4th generation from Dorchesta and born in Dorchesta ... therefore I don't like ripping or dropping a dime on the Wahlburgers from Dorchesta as respect is due. But, I have to be honest as all in Dorchesta speak bluntly .
I was going to Lowes in Weymouth Sunday and needed lunch... Yelp displayed Jersey Mikes which I like and Wahlburgers. I have eaten at the Fenway Wahlburgers many times and others in other states. I was in mood for a frappe ... so Wahlburgers . I go in and no signage where to order. Told I need to sit down and someone will then wait on me? Why ...no time to waste . Waste another 5 bucks on tip for nothing? $30.39 already expensive for a burger lunch. I tell kid I'll order take out then. I order the patty melt, spinach tots, and coffee frappe . Total was $30.39 per receipt. Kid says 15 minutes .... Well was 30 minutes... while waiting I saw a-lot that Donny or Mark would not like . Every exterior window needs regular washing. Do they employ a weekly guy to do windows a professional? Not a kid with windex bottle and dirty cloth? Finger prints all over many surfaces doors finger prints. See pics of stuff on floor, table was not clear when I came in ; cleared 15 minutes after I showed... no manager in site... I counted at least 13-15 employees, more in back too. It wasn't that busy, many catching flies? Wandering...one guy watching TV
Three in way of guy with mop bucket, he gave up and walked away and left bucket and mop in kitchen walkway .
One table had syrup or soda drinks stains under it...it looked at first like something at MBTA subway stop urine under bench....Manager came out of backroom 30 minutes after my visit started , she picked up the rubber glove safety hazard in kitchen area on floor that I was watching the glove as every employee walked over it til manager saw it. Glass around booths, fingerprints?, the wood work getting worn and beat looking ... a wipe of stain will fix... see pics
Food arrives in bag, no fork? No receipt. I had to ask for a printed receipt so I could include in my analysis and review. It has a time stamp on it. receipt shows it was 30+ minutes since food ordered. No benches outside to sit on other than the tables to be served on. Should have a counter eating area like a the Fenway store or like Joe and Nemo's where I ate my hot dogs as a kid at the counter by window. I Leave ,eat across street under tree on a telephone box as appeared I was not allowed seating without ordering table inside... Open the big fancy bag with Red Sox labels, other labels? Fancy green printed logon cardboard boxes for burger, tots , all Wahlburgers logo? Looks expensive for 3 mins til going in trash barrel vs. cheap wrappings ... pile of ketchup I didn't ask for , plastic non green straw for frappe. Kids starving around world and probably 2-4bucks a meal for packaging going in trash for one person only??? Where are the Wahlburgers recycling barrels? Green trashCompactors, now: First frappe was small for $6.50
Coffee flavor not strong at all and little flavor...no ice cream, watering ..., sorry Paul, Mark, Donnie; but the patty melt was a real nasty... first thing that matters in any burger is the burger itself and quality of meat, pink medium center. This was 2 Patties rather than 1 nice beefy one... both in sandwich overcooked , dry, no flavor or taste with a seasoning, sideways and half falling out. The bread was grilled way too much grease... all over my fingers... see pics...Any patty melt I had in past that is best is One nice juicy burger, sautéed chopped onions, and cheese. Not pickles, yellow secret sauce to please keep a secret. The sandwich was drenched in it ...,Th first thing burgers no taste and lower quality since when I first had one at Fenway store.I think beef quality had been was lowered for sure...then the patty melt had these awful pickles and way too many... I meant to ask for no pickles... my bad for not looking closer at menu . Then the nasty yellow mustard secret sauce dripping all over... I couldn't take it. The bacon mashed up .. see pics... gross too. I ended up pulling burgers out and eating with no flavor... might be frozen beef now? Who knows... I don't care anymore. The other stuff I dumped on parking area for birds ...Now the trash pile of cartons, bag, ketchup I used, excess napkins, frappe cup , lid... fancy labels for branding on bag... well the expensive branding adding to product costs are in the trash barrel ... see pic so much for Green operations saving the planet ? As two of the Wahlburgers now beautiful people in beautiful California living must know about Green packaging to save the planet?
Anyway I hope my analysis helps to improve things as my gall bladder can't take this amount of grease. The spinach broccoli tots however were excellent and the sauce provided with them was right on point and proper flavor pattern.... The dark over fried look was unappealing and the beading might be better as a tempura batter...