Susan W.
Yelp
Went there for a family outing. Considering we had been there about 2-3 years back and had an excellent experience we thought it would be nice for a family dinner. However we were very wrong. Upon arriving at the restaurant, we quickly noticed how filthy the restaurant was. Tables floors even chairs had food or spills, lids to the sauces on the table just laying around, almost all of the tables looked a complete mess and made it hard to choose where me and my family could sit comfortably. When ordering, it took someone a long while to greet us even though plenty of staff had acknowledged us standing there. By the way, it wasn't even busy! When taking our order the lady seemed rude and like she didn't want to be there and was almost rushing us. We ordered meals for each of us, and chips and salsa for the table along with drinks. Some of the cups we received for our drinks looked dirty, and some were wet! Then when we finally found a table that was MOSTLY clean out of all of the filthy ones in the room, we waited what felt like an unreasonably long time for our meals. And our chips and salsa were not brought out at all during this time, when our food came the display was messy and the same lady who had taken our order gave each person the wrong plate again as if she didn't care. We mentioned that we never received our chips and salsa and with attitude she left and came back with a basket barely full of any chips and salsa that was extremely watery and spilling onto the table off of the sides. The food itself felt bland and none of us much enjoyed it. My granddaughters food didn't even looked cooked with cold hard cheese that had suppose to be melted. The portions within my plate were terribly off with way to much of one thing and way to little of the other, I barely had any protein in my plate. When we asked for a refill on our chips she tried to charge us even though the basket we were given was barely full to begin with for a whole table of people! They had also this whole time had been allowing children with their families to run around and scream and make messes and neither the employees or parents did a thing. I saw employees at the counter on their phones, eating food, gossiping and to say the least hardly doing any work. We were never checked on once at our table either while they were messing around. Me and my family will never be returning, Wahoos used to be an amazing place to go to eat with your family and share memories. But it is much different now and needs some major changes from the corporate. I don't even write reviews, but my experience was so horrible I thought it was necessary.