Waldhaus Sils

-->>> This review is for those interested in booking Small Single rooms. |||This hotel is a gem, and has many wonderful rooms full of history and charm. However, I was deeply disappointed by the room that I got. On paper (=email), I booked a traditional room with a view on the Sils lake to be able to watch the sunset (following Tripadvisor reviewers' tips), for which I paid an extra fee. Oh boy when I entered room 187, I was met with Ibis/airport hotel style design!!! The view was there, yes, but I could have had that view in other hotels of Sils. I expressed my concern to the reservation staff, since I had a confirmation for a tradition single +lake view room. They pointed out that the hotel does not have Small Single traditional rooms with the Sils lake view. That's understandable, but they should have informed me about it in the booking confirmation. They did show me another room, traditional, which has a view on the opposite side (thus no sunset). I tried to upgrade my room to another option with Sils lake view (ready to pay for it), but the staff wasn't really helpful (maybe a bit junior).||I was truly disappointed to spend the last day of my trip in such a unique setting and end up in such a room.||Other than that, the hotel has a wonderful atmosphere and a wellness spa that reminded me of Turrell's art pieces. It is definitely worth visiting. I care for hotels like these, with unique character and authenticity. This is my humble attempt to encourage the Waldhaus to keep investing in being authentic to themselves, because I am a client who cares about preserving this kind of hotels, in a world full of airport-style stays.

I join all the laudatory reviews and write just to mention two things I didn't see mentioned elsewhere. First, although there is no air conditioning, fans are available on request. Generally it cools down at night, and for that reason, there don't seem to be any complaints on T/A about the lack of a/c. Second, if you're willing to pay for a room with a view, room 51 is fabulous. There are views to the lakes to the East and the West, and north to a mountain. It's large with some lovely esthetic touches. See photo.

The Hotel was magnificent! Staff went above and beyond! We visited for our son’s Wedding and it was a special and memorable experience that we will never forget! The? Hotel and Spa are wonderful, the grounds are incredible! We hope to visit again soon!

I'm not surprised that so many famous people have come here! And not just for skiing. Sils Maria is away from the big resorts and you can enjoy real privacy in beautiful nature. Even in winter it's great to go cross-country skiing on frozen lakes, in summer to ride a bike. The hotel itself has a beautiful hall, where it's a pleasure to sit for afternoon tea or in the small launges to feel like you're in an old club. It has very high-quality facilities for guests and a very qualified reception. And what I really like, that it's one of the few hotels in Engadine that offers single rooms. It's a hotel for loners and old bachelors. And they always have something interesting to tell. Thank you to all of you who take care of us.

Daniela brought me oat milk for my morning coffee daily and made a special tea of lemon and ginger for a sudden sore throat. ||My friend is celiac, and they brought her gluten free bread every day! So spectacular! ||They have a music room where you can play old vinyl records. ||Love this place!!!

We came here for the Spa. It is a lot more private (children under 14 not allowed into the Spa area) and the Service is class. Avoid Peak times by going during hours that hotel guests eat lunch / dinner etc if you're not staying here

The hotel is lovely with a great view, but unfortunately, the service can often be rude and unprofessional, especially if you don’t speak German. Considering the prices you pay, this level of service is unacceptable. The rooms are generally fine, although not all of them. I really enjoy the breakfast and dinner, which are the highlights of my stay. However, I wasn't impressed with the Stube and the Giggers. The lobby is very nice, but unfortunately, the service leaves much to be desired except some of them.

We stayed at the Waldhaus in March and it won’t be our last time. Older hotel which has maintained its history. Met some very kind people here and the owners came by our breakfast table and dinner table everyday to ensure we were happy and were enjoying our stay. Especially enjoyed the nightly piano as well as the 5 course meal. We also loved the spa and our massages were truly wonderful. Thank you Waldhaus!