Wee Nee L
Google
Our three-night stay at the Junior Suite was great, the room is super comfy and nice.
The airport pickup service was a great. It was not only prompt, but they also provided a car seat for our toddler. Car seat option is quite rare for airport pick ups in China, so I really appreciated this. Upon arrival, we were met with a warm welcome; hotel staff were lined up at the door, ready to assist as I was carrying our child – a truly sweet and helpful gesture. The in-room check-in was another convenient touch, making our arrival smooth and stress-free.
Our room was already prepared when we arrived. The requested cot and bottle sterilizer were already in place, and they also provided baby soap and a baby bathtub for our little one. The room itself was spacious and comfortable, offering ample room for our toddler to play freely.
The hotel breakfast buffet offered a good selection, and while not extensive, the quality was high. What truly elevated our dining experience was the attentive and helpful staff. We want to extend a special thank you to Sang, whose consistent attentiveness during our meals there was remarkable. Sang was always polite, friendly, eager to serve, and ensured our needs were always met.
Great experience at Waldorf!