Waldorf Astoria Shanghai on the Bund

Hotel · Lan Ni Du

Waldorf Astoria Shanghai on the Bund

Hotel · Lan Ni Du

2

2 Zhongshan Rd (E-1), Waitan, Huangpu, Shanghai, China, 200002

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Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by Photo courtesy of Waldorf Astoria Shanghai on the Bund
Waldorf Astoria Shanghai on the Bund by @TheInfatuation
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null
Waldorf Astoria Shanghai on the Bund by null

Highlights

A luxe neoclassical hotel on the Bund with plush rooms, dazzling river views, gourmet dining, spa, gym, and a stylish blend of heritage and modern flair.  

Featured in The Infatuation
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2 Zhongshan Rd (E-1), Waitan, Huangpu, Shanghai, China, 200002 Get directions

waldorfastoriahotels.com.cn

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2 Zhongshan Rd (E-1), Waitan, Huangpu, Shanghai, China, 200002 Get directions

+86 21 6322 9988
waldorfastoriahotels.com.cn

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Last updated

Jul 30, 2025

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@afar

"Comprising a neoclassical building completed in 1910 and a modern 24-story tower, with a courtyard and promenade in between, this property has an enviable position right on the Bund. The heritage building formerly housed the exclusive Shanghai Club. European-style interiors include a grand lobby with dark-veined white marble and Palladian columns, sculpted rooftop cornices, and crystal chandeliers. Original fixtures include the city’s large triangular manual elevators. Peacock Alley, the promenade that connects the two buildings and looks onto the courtyard, houses restaurants and lounges. Rooms in the tower come with spellbinding Bund, Huangpu River, and Pudong views, while the 20 suites in the heritage building have painted timber panelling, hardwood floors, and polished mahogany furnishings."

The Best Hotels in Shanghai
View Postcard for Waldorf Astoria Shanghai on the Bund
@infatuation

The Bund Review - Forest Hills - New York - The Infatuation

"Queens natives and childhood friends David Kong and Jim Nguyen opened the first location of The Bund in Forest Hills in 2016 to give the neighborhood a destination for quality Shanghainese food. In 2019, they opened a second location in Astoria. And at both spots, you can choose from three options for Shanghainese wontons, or just do the smart thing and try them all. The Shanghai jumbo wontons are filled with pork and leeks, with a delicate and lightly-salted broth. The mini pork wontons have a paste-like filling and come with an herbal chicken broth. And the third option with chicken and zucchini instead of pork is less traditional, but perfect for anyone who’d like a slight crunch with each soupy bite. Food Rundown Peking Duck Bao While this is a Northern-style dish rather than a Shanghainese one, The Bund’s version still has the fluffy bao and juicy, thin-skinned duck that makes it so satisfying. There are two buns per order, and we recommend dousing the duck and scallions with the hoisin-based sauce. Pancake with Beef Brisket This is a giant rolled up pancake that’s as flaky as phyllo, stuffed with tender beef brisket. It’s meant to be shared, but the portion is big enough to be a full meal for one. Crab Pork Soup Dumplings Soup dumplings are almost a requisite order at any good Shanghainese restaurant. The dough is slightly thick on these ones, but they still hit the spot. We have a slight preference for the crab and pork version over the plain pork xiao long bao, but both are worth trying. Shanghainese Jumbo Wonton with Soup Skip the Sichuan wontons (not nearly spicy enough) and try these Shanghainese wontons instead. A house signature, these extra-large wontons are filled with pork and leeks, with a delicate and lightly-salted broth with egg strips and seaweed. Deep Fried Matcha Sesame Balls On the outside they look like traditional dim sum sesame balls, but on the inside these have an ample amount of matcha mixed into the bean paste. They’re deep-fried but not too oily and just sweet enough to balance out the matcha bitterness. Order these if you need an extra caffeine kick with your dessert." - Diana Kuan

https://www.theinfatuation.com/new-york/reviews/the-bund-forest-hills
View Postcard for Waldorf Astoria Shanghai on the Bund

Wee Nee L

Google
Our three-night stay at the Junior Suite was great, the room is super comfy and nice. The airport pickup service was a great. It was not only prompt, but they also provided a car seat for our toddler. Car seat option is quite rare for airport pick ups in China, so I really appreciated this. Upon arrival, we were met with a warm welcome; hotel staff were lined up at the door, ready to assist as I was carrying our child – a truly sweet and helpful gesture. The in-room check-in was another convenient touch, making our arrival smooth and stress-free. Our room was already prepared when we arrived. The requested cot and bottle sterilizer were already in place, and they also provided baby soap and a baby bathtub for our little one. The room itself was spacious and comfortable, offering ample room for our toddler to play freely. The hotel breakfast buffet offered a good selection, and while not extensive, the quality was high. What truly elevated our dining experience was the attentive and helpful staff. We want to extend a special thank you to Sang, whose consistent attentiveness during our meals there was remarkable. Sang was always polite, friendly, eager to serve, and ensured our needs were always met. Great experience at Waldorf!

Trip.com Member

Google
We enjoyed our stay as a family. Booked a room with 2 double beds, it is comfortable for a family of 2 adults and 2 children with great view of the bund. Hotel staff was friendly with good service, the front deck helped to retrieve items I left in the room. The concierge helped to check river cruise availability by calling up a few companies to ensure we will not make a wasted trip. Buffet breakfast has wide spread. Location is superb as the bund is just across one road. Walking distance to Nanjing Road as well. Many things to see along the way.

588bryanta

Google
My stay at the Waldorf Astoria Shanghai was nothing short of spectacular! The team was exceptional—warm, attentive, and went above and beyond to make us feel welcomed. The suite was luxurious, impeccably designed, and offered a breathtaking view of the city skyline. Every detail, from the plush bedding to the stunning decor, screamed elegance. The service was flawless, and the amenities were top-notch. Highly recommend this hotel for an unforgettable Shanghai experience! 5 stars! Thanks Tracey (Brasserie Restaurant), Louie (Reservations) and Jerry (Commercial Dept) for making our stay memorable.

Trip.com Member

Google
An unforgettable accommodation experience was had at this hotel during a memorable night. The room was very spacious and beautifully decorated, making me feel extremely comfortable. The bed was very soft and comfortable, allowing me to have a good sleep. The service here was also very excellent, with the concierge Jack Tom, a rookie, being warm-hearted and highly professional, making me feel very warm. Besides, the facilities of this hotel were also very complete, including high-speed Wi-Fi, gymnasium, etc., allowing me to fully enjoy myself during my stay. Moreover, the location here was also very ideal, with convenient transportation. Overall, it was an unforgettable accommodation experience, and I will highly recommend this hotel to my friends.

kelvincD1876NA

Google
The staff were exceptionally attentive throughout my stay. I was particularly impressed by Tracy from the breakfast buffet restaurant. Her professionalism and keen attention to detail stood out. After I gave feedback on a poorly prepared dish on the first day, she not only remembered it but followed up the next morning to ask if it had improved. To my surprise, she even offered a personalized version tailored to my preferences. Her initiative and dedication truly elevated the experience to a 5-star level.

Inspire03381918614

Google
We had an amazing time at the Waldorf Astoria on the Bund. The view, location, room, and staff were all exceptional. A special shoutout to concierge Jack, Chef Warren, and Manager Tracy at breakfast! They went above and beyond to take care of us and make sure we were well accommodated.||As soon as Tracy and Chef Warren learned that we don’t eat meat, they immediately began preparing custom dishes just for us. They brought over several different options, all tailored to our preferences, and made sure we were fully taken care of. On top of that, when we mentioned feeling a bit under the weather, we asked if they had ginger shots. They didn’t have them on hand, but without hesitation, they pressed fresh ginger and carrot juice for us and delivered large cups to our table in no time. Tracy asked how long we were staying, and said they’d have our fresh juice waiting at our table every morning.|Another standout was Jack, the concierge. We asked him for some local recommendations, and he went above and beyond. Even when he was off the clock, he responded to our messages instantly with thoughtful suggestions, helped us book reservations, and made sure we had an unforgettable experience. His dedication was truly impressive.||This trip was made so much better thanks to the exceptional service and attention to detail from the entire team. We couldn’t recommend the Waldorf Astoria more!

davidbagguley

Google
We stayed here for 1 night and overall we were very impressed. The room was lovely with an incredible view over Pudong. Aesop toiletries which are our favourite. A spacious and comfortable room.||The building is beautifully designed & we especially loved the old building at the front with the original decor and the Long Bar. ||Breakfast was very nice with a choice of buffet or some a la carte food from the menu. Eggs Benedict was great. ||This would have been a 5* stay if not for our delayed check-in. Check in is advertised as being from 3pm and we arrived at 4pm to be told our room wasn’t ready and they didn’t know when it would be available. We were told this was because the hotel was very busy and a high turnover, to which I replied that is absolutely no excuse. ||Staff took us to a ‘lounge’ which I was informed was for premium Hilton rewards customers and also guests could pay 350yuan to use it. To be honest I’d have been very disappointed if I paid to visit. We had the choice of ginger beer or lemonade, a bowl of fruit and some cookies in a jar. Happy hour at 5pm meant wine was available for an hour, which despite being made to wait for our room, they wouldn’t make an exception and serve us before 5pm. ||Staff in the lounge did their best to keep checking on our room but in the end we didn’t get up to our room til 5.15pm, over 2 hours after the advertised check-in time. Given we had to check out at 7am this was over 10% of our entire stay. There was no mention of this at check-out and no attempt to offer any compensation - for example we had 1 drink each in the Long Bar. The bill for this could have been cleared as a gesture of goodwill. ||This was clearly not an infrequent occurrence as 2 other couples were waiting for their rooms alongside us, and the staff told us that the lounge is where they always bring people who are waiting for their rooms. It’s completely inexcusable and speaks to the Waldorf prioritising profit far above guest experience. If you can’t cope with guest numbers, you either reduce your capacity or employ more housekeeping staff to clean the rooms quicker.

H. Neubert

Google
Insane Laundry Prices. So this is a review purely based on their laundry service *prices*. It is a very nice hotel with reasonable English and delicious (!) food. However we paid incredible money, approx 160 Dollars for 15 items or so of laundry. And that was just what we *absolutely* had to have washed. It was spotless, so not a quality issue. The issue with this hotel is, that it is trying *too hard* to be elite. In a country where normal laundry is perfectly affordable, we felt outrageously overcharged. We were so angry that we went out of our way to an outside laundry, where we paid 120 Dollars for 33 pieces of laundry, and were told by chinese friends that those are “high end inner city prices”, too. My impression is supported by their lounge area, where you need a special hilton membership to get access to a few couches and a coffee machine. We stayed for 14 days and while I cannot fault staff at all (except for one odd employee who was on her phone nonstop and ignored customers, but that was 1 in 60 employees or so), hotel management needs to get a grip on their branding. I would not recommend our business colleagues to stay there for this reason alone, imagine the return slip on your laundry being in the 100’s and having to explain that. Ps; I am open to deleting reviews for companies that consider change. Thank you for reading