Waldorf Astoria Spa Las Vegas

I have traveled around the world to experience spa services, and the Waldorf Astoria in Vegas did not disappoint. From the moment I walked in to the time I departed, I was warmly and sincerely welcomed. The facility is top-notch, featuring stylish, upscale, and state-of-the-art interior design and fixtures. It truly embodies luxury from the moment you step inside. I spent two days at the day spa and enjoyed a 90-minute seaweed wrap. It was my first time trying one, and it was an incredible experience—a therapeutic treatment that helped detoxify my body. I’ve already started planning my next visit!

Very disappointed. Booked spa day for 2 o'clock. Got to Waldorf and was told they closed at 3 O'clock. Someone should have called once I booked to let me know that they was closing early today and that I wouldn't have gotten to do a full spa day. The entire time I was getting my massage I was thinking of how unhappy I was that I spent 200 for something I could have paid $75 for. Place is beautiful and the lady that did my massage did a great job. But I was only able to enjoy 15 minutes of the 60 minutes massage. If your visiting Las Vegas make sure before booking online you call and ask if they are opened for full day. If not don't waste your money on this place.

I don’t even know where to start , I went there for my birthday and they made me feel so special. They even gave me a gift when I was leaving , The staff was AMAZING!! The amenities at the spa were amazing and we’ll kept , every staff member I can across were always asking if you needed anything very accommodating. me and my sister will definitely be back😃🥰

Loved it! Went to a couple Spas while there last week...this was by far the best experience. Staff friendly, Champagne treat does not disappoint! My therapist, DAISY gave one of THE best massages ever; with a "long-flowing" technique - Absolute mental heaven. Ladies Lounge had nice nibbles & tea. Quartz lounge chairs were wonderful...not a big Jacuzzi person but did it for a few (the views were great). The price was commensurate with the experience for certain! Wish I'd gone there the 2nd time!

Great customer service all the way around! I can could enjoy the strip view it provides all day. Spa amenities are fantastic and eveything was in working order. My favorite things were the body scrub, hot tub with in tub lounge chairs, and the vibe of the staff. You can tell they care about this place and it's guests! Thursday afternoon was pretty quiet which I was greatful for. The spa is clothing optional and this is the most comfortable I've felt with that at a Vegas spa. Definitely will return.

It is my fourth time staying at the WALV, things are a bit different post-COVID and post-renovation, but mostly the same. 1. The Sky Bar, now known as the Hotel Bar, no longer takes reservation, which makes it a bit tricky to visit. There was no line after 10:30pm, but it was too close to last call, so be prepared to order food and drinks once and for all. 2. The Zen Kitchen no longer takes dinner reservation either, which was disappointing as well. The sushi rolls are just as good, but selected appetizers have become smaller (in size). The pork belly, at a price tag of $25, came with three pieces only. 3. The room and services were just as excellent as pre-COVID. We enjoyed the daily cleaning service and water. For WALV, the control panel (for lights, sheets, and drapes) did not always work. Maybe it’s time for an upgrade? Just a thought. WALV will continue to be the only hotel that we stay in Vegas.

This spa was an incredible, relaxing experience in the hustle and toxic behaviors of Las Vegas. It’s a little tough to get to but the attendants along the way help you. You are greeted at check in and offered a beverage while you wait to be taken on a tour of the premises. There are lots of towel and water stations all over. There are lockers, showers, toilets and stations to dry your hair/apply makeup with mirrors and hair dryers and flat irons included. After that there is a beautiful whirlpool tub with recliner type features built in so you just lay in a reclining position while the whirlpool does it’s job. There is a rest area with blankets that you can relax in or head to prior to your service. I believe one of the features was down when I went, but there are two cold water shower experiences, a slightly warm salt room and then a very steamy steam room. Outside of this area is a constant revolving ice machine churning out ice for cool face towels, which feels great after sweating out in the steam room. There is also a warm recliner bed area but I did not use these. I received a massage from Julie and it was nothing short of fantastic. I told her my preference for deep tissue and it was definitely one of best and most effective I’ve had. The bed has nice warmers and there is relaxing music in the background. I especially love the zero gravity feeling when you’re face up for your massage. There were a few nice features like warm weighted sacks when supine to relax you and a warm foot rub. I do like when you get a warm neck roll or eye mask but that doesn’t take away from this experience. When I went it was fairly empty so it almost felt like I had the entire place to myself. My only gripe would be that I didn’t love the shampoo/conditioner/body wash, and they had body lotion but no facial lotion (I asked an attendant and was told they do not carry this). So plan on bringing your own if possible. Overall, this is a wonderful five star experience and I can’t wait to return. Well worth the cost.

Love the combination of quiet, not-casino, and the location smack in the middle of the strip. Some of the best restaurants and shopping as well as being a couple of easy walking blocks from top concert venues. Rooms are great. Fitness facility is excellent. Really like the Zen Restaurant, and have eaten many breakfasts and dinners there. Pool, hot tub and cold pool are also great.

Wonderful mani pedi service. They offer a good range of massage services and more. The woman's spa features a rain shower, team bath, and more! I will be back! Friendly staff they greeted me with a champagne

Beautiful experience at the Spa at the Waldorf Astoria. From the moment you walk in, it's opulence. You're seated in a lounge where you are offered a choice of hot teas or bottled water (and they ask whether you prefer room temperature or chilled). Along with your tea and water, they bring you a choice of aromatherapy drops, which are added to a fancy wet wipe towelette in a cup, and you use to wipe your hands and face. The spa takes up two levels (lots of stairs), but the actual spa is rather small and intimate. Of course, the robes are plush. We wait in the lounge for our massage therapist, who arrived promptly to escort us upstairs to the therapy rooms. My client had generously booked us both two hour massages, which I thought seemed excessive at first, but now I want them every time! My therapist, Radika, was amazing! Pressure was perfect and she got all of my trouble spots. I workout pretty hard and don't take enough rest days, so I'm always tight and in pain. She did chat a bit throughout, but it wasn't intrusive. At the hour mark, I had to use the ladies room, and luckily, there was a private bathroom right across the hall from our massage room. The massage had everything- assisted stretch, warm towels, heated bed that adjusted to contour- it was heavenly! After the massage, we went back to the spa to relax for a bit. I wanted to get in the sauna afterward, but to my surprise, there wasn't a dry sauna- just a dry room that was slightly warm. I was a bit disappointed with that, but all good. I can't speak to price, as it was a gift from my client, but I definitely enjoyed the experience!

Omgggg wow, so amazing! I got to the spa a few hours before my treatment to enjoy all the spa amenities before my detox pedicure. As an active spa'er I would rate the spa as slightly above average, however the treatments are what blows this place out of the water. Facilities - Vitality spa overlooking the strip is perfect for relaxing, rain showers were very enjoyable, sauna and steam room were great, and they also has multiple relaxation areas where you could read and relax while you wait for your treatment. Also, spa only includes the spa area and does not include access to the hotels outdoor pool. Oribe hair products are on hand, by request only with Dyson hair dryers available through the vanity area. Treatments - I got the detox pedicure and could not believe how amazing my feet felt and looked after. It was so relaxing that I actually feel asleep. The treatment is held in these reclining spa chairs that were insanely comfortable. I would literally fly out to Vegas for the day to have this treatment done again. Overall, great spa, great staff, and great experience.

My holiday visit to the spa at the Waldorf Astoria Las Vegas this Christmas was an experience that beautifully combined luxury, relaxation, and exceptional customer service, with a few hitches. The spa's ambiance is the epitome of tranquility, enhanced by the stunning views that serve as a backdrop to this serene retreat. The gender-separated areas, complemented by a communal lounge, offer a perfect mix of privacy and social space. These breathtaking views added a layer of peacefulness and luxury to my experience, making it more than just a spa visit but a feast for the senses. Upon arrival, I was greeted with a delightful surprise - a glass of champagne. This elegant touch immediately set a luxurious tone, making me feel pampered right from the start. The holiday rate of $90 felt like a value for money, considering the upscale experience and the festive season. Customer service here deserves a special mention. The staff's professionalism, warmth, and attentiveness were unmatched, making me feel valued and well-cared-for throughout my stay. They were the heartbeat of the experience, elevating it from pleasant to extraordinary. However, it's worth noting that several amenities were not operational during my visit. While this was a slight letdown, especially given the expectations set by such a prestigious establishment, the staff's efforts to ensure guest comfort somewhat mitigated this inconvenience. Future guests might appreciate being informed about such issues beforehand, or perhaps offered a small compensation.

Loved our stay here. This is the way to do Vegas if you're not into the loud smoky casino atmosphere. The new ground level lobby is open. The rooms are quiet and well appointed. Very luxe and you can't beat the central strip location. Only minor inconvenience is the trip takes 2 elevators to your room - one serves ground, 3, and 23 and you have to transfer to the guest room elevators. Service was spot on at the pool area and the bar. It's quiet at the pool with lots of sun reflecting off surrounding buildings the pool water stays warm. There are umbrellas, tho not enough for every set of chairs. Wait was never long for a spot. Wish we had time for a spa treatment. I was a little underwhelmed by the sky bar the night we went it was very brightly lit, not sparkly and moody like you want in a rooftop type place. And there was a loud drunk lady at the bar shouting I could have done without her.

I have tried so many different spas on the strip and this has to be hands down the best one I've visited. I will forever be a fan of this place and can't wait to return this winter when we visit again. Once checked in you are seated in their gorgeous lobby and the front desk ladies offer you champagne and a hot cloth to wash your hands. You are also given a few scents to choose from to make your cloth smell good. Once you start sipping on your champagne you are taken downstairs to their beautiful facilities. I couldn't get over the view of the facility it was absolutely Amazing! They had tons of comfy chairs with blankets if you want to just sit and relax -- they also had the heated chairs that everyone always loves also! Their hot tub had rollers within it that allows you to lay within them like a bed! Did i mention the views?! Everywhere you went in this ladies lounge area you got such great views! Everything was very clean and tidy. They even offered oribe hair products upon request which if you haven't tried that stuff... it's great! The massage i got was also tremendous. I got a guy and he offered great deep pressure but not too intense. I left this spa feeling so relaxed and happy. I can't remember i left a spa being this relaxed - everything was correctly done and i really felt like i got my moneys worth here!

A quiet, beautiful place to stay in Vegas, with fabulous service. Pool is chill, with a nice adults-only pool. Joanne at the pool is great. Rooms are lush with ample amentities. I have visited the spa in the past, and it's incredible. Gold stars all around!

The cleanliness, staff, and facilites are great!! I brought my family here to celebrate my engagement. I would come back but I feel there were some things that seemed slightly overlooked. We checked in after some difficulties with the computers and the receptions asked me to sit down. Since my family was already seated for some time they had beverages. Once sat they wanted to whisk us away without asking if I'd like a beverage. Getting escorted to the facilites the attendant told us they would be closing 5 hours early. I called the night before to make sure we could plan and have enough time to enough ourselves. With them closing early that meant we only had two hours to enjoy rather than the anticipated 3-4. I wish they told me this at the front desk before I paid. Being rushed out didn't feel like five star service especially after double checking the hours. There was also 3 of the experiences closed because they were broken. The facilities were super clean and there were nice touches around like cold towels available by the heated areas. I wish I could comment on snacks and infused waters and teas but those were not available to us since they had already taken the away with closing early.

5 star for massage. Hour massage with Jenna was really relaxing and therapeutic. I told her I had an issue with my shoulder and she said, don't worry she got it. She absolutely fixed my shoulder and neck. I told her I wanted more time on my head and scalp and I wished the massage never ended. She was that good. 4 star for the facility. It's very compact and compartmental. The views were also not too nice overlooking construction. There's the cool room with the mist and rain forest sounds and colors. They had a steam room. There is only one pool and it's not very relaxing at all. It's awkward, small and should be improved. Compared to Awana, Qua, or Canyon, this place is very small.

My favorite go to when I wanna get away, but can't get away. The tea lounge is one of my favorites. The bar is top 10 specializing in very good old fashions. The vibe is very relaxing very Demere very high-quality. This service is so so I wouldn't say it was 10 out of 10 I didn't feel like no one went out their way to do anything but I definitely enjoy the smell in the quality of the vives here so for a vacation when you want to get away, but can't definitely come here. No casino just vibes

First time at this lavish spa, that's indeed, 5-Star luxury. I ended up getting the platinum pedicure, and as pricey as it was, it was beyond worth it. In fact, it was the best pedicure I've ever had in my life. The facilities are gorgeous, and I was told that the spa will go under renovations next year. Super clean with any toiletries you can think of, they're one step ahead of you. Need disposable razors, mouthwash, feminine products, etc.? No problem, it's there. My nail tech was Darlene. Trust me....go to Darlene for nails, and she's also an aesthetician, as well. She was lovely, and extremely professional. I was placed in a deep adjustable electric chair that had you laying on your back. Unlike anything I have ever tried, for a pedicure. Very comfortable. I fell asleep during my treatment, and woke up with 15 minutes until my treatment was over. I was certainly relaxed in spa mode. Darlene did a fantastic job on my Platinum Pedicure. Request Darlene! You'll thank me later. Worth the $$$$$. I know where I'm heading to, when I'm in town again. You want to be relaxed, go here!!! Excellent experience!!!

Incredible, beautiful, luxurious & perfect time at the Waldorf hotel & spa. The staff is experienced and genuinely cares about your treatment. The spa itself is stunning and the treatment options are customizable to satisfy every need. I adored the city views and also loved the tranquility of the property (no casino or chaos) This luxury hotel and spa is the zen that the Las Vegas strip has always needed. 10/10 highly recommend you stay, eat & get pampered at this gorgeous hotel.

Well kept property. The lobby is under renovations so it's an ordeal to get around to reach the lobby/ rooms. Staff are pleasant and customer service oriented. I would definitely consider going back in the future. If you're in town, don't hesitate to visit its sky bar, it has breathtaking views at night time.

This spa is very beautiful, with some good amenities. I enjoyed the whirlpools and salt room. I wish they offered more of a variety of snacks and beverages. I enjoyed my facial the Esthetician was awesome, however for $400, a body massage should be included. Although I had a good experience ,there was no Wow factor. I'm not sure if I would return, I've been to better Spas on the Strip that I really enjoyed.

Short Review: Feeling like a little bourgeois nail treatment today? Come in for the Zero Gravity Pedicure! Long Review: Ok. W H A T ???!!!! OMG that was BY FAR the best damn pedicure I have EVER had in my life! You walk in and are seated in the waiting area...where they ask you if you want water, tea, or champagne while you wait. Duh! Then you get your smells on with a wet towel to wipe down your brow and funky hands. Then you are treated to the best pedicure - complete with massage - you'll ever have in your life. I'm not gonna say any more because I don't need to. Get get your butt to the Waldorf, pay the damn money (yes, it's f'ing expensive) and fall asleep in the chair like I did!! You won't regret a minute of it!

A spa with a view! This spa is very luxurious. Upon arrival, I was greeted with champagne and a Lily. I enjoyed myself in this spa. Had a massage with Savanah and it was relaxing. Besides the lovely views and natural lighting, I really enjoyed the vitality pool! I also slept like a baby and took a nice nap on the lounge bed. My spa host was lovely too her name started with a "D" and she helped me get everything I needed! I think this spa is my favorite one in town! It's so much different than the other spas. Left feeling a different person. Finally have the energy I lacked for weeks.

By far the best massage I've ever had. The skill, technique, and attention to detail were phenomenal. My therapist was Amy and she is a miracle worker. The massage was so exceptional and effective that immediately scheduled another for the following day.

Loved it! Went to a couple Spas while there last week...this was by far the best experience. Staff friendly, Champagne treat does not disappoint! My therapist, DAISY gave one of THE best massages ever; with a "long-flowing" technique - Absolute mental heaven. Ladies Lounge had nice nibbles & tea. Quartz lounge chairs were wonderful...not a big Jacuzzi person but did it for a few (the views were great). I didn't take photos inside but it looks exactly as you see it online. The price was commensurate with the experience for certain! Wish I'd gone there the 2nd time!

The Waldorf Astoria Las Vegas Spa is not just a spa; it's a cherished tradition for my sister and me whenever we visit Vegas. We always indulge in a spa day, relishing the excellent service and top-notch amenities. Every visit leaves us eagerly anticipating our next trip back.

Earlier this month, I had the pleasure of enjoying the spa at Waldorf Astoria Las Vegas. The relaxation experience begins the minute you walk in. You are greeted by the receptionist who takes you to a small seating earlier and offers you water, tea, or champagne. Then you are met by a spa attendant you escorts you downstairs to the locker room area. The spa attendant who met me was Imelda. She is always warm and welcoming and makes the customer feel special. The locker room has a variety of amenities including warm lounge chairs, relaxation beds, a great view, vitality pool, showers, steam room, and the best tasting granola bars. This visit I had 2 treatments with Naomi. I had a manicure and detox foot treatment. Going back upstairs to the nail area and sitting in the oversized antigravity chair for my treatment is so relaxing and the views from the windows are fabulous. The detox foot treatment includes a mud wrap, full leg and foot exfoliation, and a massage with a soothing leg gel. Naomi is a very gifted therapist. Her gentle touch and calm ways always helps melt away any tightness in my legs and feet from all the walking in Las Vegas. This treatment is more than about how it helps your legs/ feet but whatever she does always makes me dose off and gives me a feeling complete relaxation. Going to the spa at the Waldorf Astoria Las Vegas and seeing Imelda and have a fabulous treatment from Naomi was a highlight of my recent trip to Las Vegas.

We went to the spa on my birthday weekend for a massage and the service was amazing! Best massage I have ever received and the place is stunning. So relaxing and the vibes are top notch.

Go see Jocette Wilbanks for hair and make up... she is absolutely the best!! So easy to work with, personable, and very talented. I would highly recommend her and plan on seeing her again when I am in Vegas for more events.

A beautiful, well maintained spa with Strip views and excellent service. This spa has been on my list for awhile and I finally enjoyed a relaxing afternoon here recently! Now I'm just counting down the days until I can return. Some things to know before you go. The spa is on the 8th floor and you access that floor by taking the guest elevators. The valet attendant will tell you how to get there since the first floor lobby isn't manned. Speaking of valet, it's free for spa guests. Make sure to get your ticket validated when you pay at the spa. Just bring some cash for the valet! The friendly service begins as soon as you enter the spa. An employee greeted my friend and I to exchange our shoes for spa shoes. Their spa shoes are actually kind of cute! We were then brought water, peppermint tea, and hot towels before heading to the locker room. Definitely get the tour that is offered because the layout isn't intuitive and you'll miss out. The spa offers a lounge with heated lounge chairs, a lounge with blanketed lounge chairs, a hot tub, experience showers, and a steam room. The hot tub was unique with metal seats in the water. There are lockers, regular showers, and vanities to get ready. Everything you'll need is provided. This spa is great for a spa day alone or a same sex friend or partner. The only co-ed area is one relaxation room. The peppermint tea offered at the entrance and in the lounge area was delicious. If tea isn't your thing they also offer infused waters and bottled water. To curb hunger you'll find light snacks like fresh fruit, dried fruit, and granola. For my spa service I had a 60 minute massage. It was a good massage. I really liked the use of essential oils. As much as I enjoyed my service, I enjoyed the facilities the most. It was very relaxing to hang out in all of the lounge areas. The Waldorf Astoria Spa is one of the few spas in town that doesn't offer a discount for locals. I found their pricing on massages was only a few dollars more than GVR with discount. So don't let this keep you away.

Absolutely loved the spa at Waldorf! My husband booked us a couples room massage and it was amazing! Before our massage we were offered champagne or tea, we opted for tea that came in cute cups. We got to pick an essential oil for our massage and they dabbed on our warm hand towels for cleansing. When we were called back for our massage, the room was spacious, nicely decorated and the massage bed was warm and comfortable. We both had the signature massage and thoroughly enjoyed it. I had my therapist worked on my shoulders and she worked out some knots, it hurt so good! After our massages we can lounge for as long as we want. The only downside is that it wasn't co-ed, there was one steam room in the waiting area that was co-ed, but that was it. I had plan on spending time with the hubs but just relaxed on our own instead. The jacuzzi was big with a view, I enjoyed the dry sauna and outside of there was a little tray of towel and ice to cool down. My favorite room was the one with hot stone recliner. I sat there for a bit and read a few chapters. If only they had cold plunge, probably the only thing missing during this experience.

From start to finish, my experience at this spa was fantastic. I genuinely felt I was able to decompress early in the visit, and was relaxed long after I left. The vitality pool (hot tub) and the laconium room were some of my favorite features. The massage by Dezmin was the highlight. His massage reflected how well he was listening when he asked about any issues/injuries. Very much in-tune and attentive. Such an amazing massage!

The spa was incredible! They welcome you with champagne, the views are amazing and my massage was one of the best I have ever had! The room service was amazing and the bed was very comfortable! I usually stay at the WYNN when I am in Vegas, but the Waldorf will be my new home!

Vest spa. Always very professional and kind. Miranda - i believe supervisor for reception made us ( me & my hubby) appointments right way. She is super pretty & very professional & kind !! So we came back after pandemic. Naomi was my esthetician- so good ( got Waldorf Astoria facial) their products r little strong to me ( super sensitive skin i have- 51 years old) but her touching is good. Spa was same as before not many people because it was Tuesday. & very clean as usual and Angela always working hard for clean up & folding all the towels every hour. Thanks a lot!!

Amazing experience! So my girlfriends and I came for my 40th birthday and it was amazing!! Every single staff member is so exceptionally nice. Great customer service. Daniella checked me in and had such a great smile and immediately offered me water or tea upon arriving. Imelda was there to assist us in any way we needed. Rhiannon did my body scrub and I have never experienced a treatment like that. She was so light to the touch with the softest hands. Definitely will be coming back again!

I treated myself to the Waldorf Astoria spa for my birthday. My whole time there all of the staff made me feel so special and celebrated. They even gave me a gift with bath salts and body oil, and a birthday card signed by all of the staff. My masseuse Laura was so kind and gave me an incredibly relaxing massage. I am so grateful for all of their generous hospitality during my visit.

The service was top tier. The venue/spa had everything with views of the Vegas Strip. I don't have much to add. I will be back.

So unfortunately I have to write a pretty poor review. My mom and I visited the spa today for a Luxury of Time, which includes 1 hour facial and 1 hour massage. $320 for each of us. Well, first of all, they called me at 9 am telling me my appointment was at 9 am, despite me having a confirmation email that my appointment was at 9:45. They call me back and tell me there was an error in the system and they overbooked and asked us to come in at 9:30. I told them my mom and I would try but that we live across town. Anyway, we arrived late due traffic and the confusion inside the hotel on how to get to the 8th floor. Concierge didn't even acknowledge us after valet took our vehicle. We arrived at 10 am... approximately 15 minutes after our original appointment time. I understand that they have to keep those 15 minutes because we were late..: but they ended our massages and facials at 11:30. They took another 15 minutes. They charged me full price at the end... despite shortened time due to their own mistake. The only reason they get 2 stars is because my mom and I loved our masseuses. They were lovely and did a great job, despite being rushed.

The Spa is a great accent to this wonderful hotel! Customer service was excellent, the gentleman at the front desk was so pleasant. After getting my tea and hot towel I was given slippers and given a tour of the spa. The steam room was perfect, I also enjoyed the tropical shower. I went back and forth a few times because the hot cold was awesome. The hot tub with benches had such an amazing view, thank you! I loved sitting there overlooking the strip while I relaxed The quite room was perfect, not to many people and away from everything, best part.... the view!! Yummy snacks and tasty infused waters helped make this spa experience relaxing. Only have 4 stars because the spa is smaller than most and the spa could use some good hair products such as gel or mousse for the clients hair. I would return since a day pass is only $50 for hotel guest

I am a spa newbie! Okay I go to Korean spas all the time, but it was my first time at a traditional spa and it was just okay for me Pros: - Those robes were out of the world luxurious, if they were sold at the small shop, I would have considered buying one depending on the price - The soaking pool was comfortable. I liked that they had those metal chairs, but it was difficult to lay down and get really comfortable. I almost wish the metal chairs weren't there, and just a ledge in the pool - The specialized showers were so fun to try after sweating it out in the sauna or after heating up in the soaking pool - Lots of ammenities: feminine products, razors, toothbrushes, etc - Staff was super friendly and helpful - Really relaxing atmosphere, from the moment you get to the spa lobby until you leave - Plenty of fridges with cold water, plenty of towels you could get Cons: - The showers had really horrible water pressure, and I was not fond of the scent of the soap/shampoo/lotion offered. Very masculine. When I got back to my hotel, I actually had to shower again to get the musky smell off me - Expensive! $90 manicure was the cheapest spa service to get - The lounge room (with the water and beds) did not have any lighting, so once it got dark it was difficult to lounge about and read your book, I wish some of them had reading lights - I got a pedicure, which was $90. While the experience was very soothing and relaxing, I was really upset to find out a few days later that my manicurist filed my nails all over, leaving small edges all over my nails! I have tried to buff them out, but it seems like my nails will be stuck with those filings until my nail basically grows out. I understand the rationale for why she filed my nails (typically they use a nail block to lightly rough up the nail bed), it's to ulimately help the polish stick to the nail. But oh my god, just thinking about it makes me upset. I am a nurse, so I only wear nail polish for special occasions. With the small scapes all over my nails, it's impossible to go without polish until my nails grow out and all the scrapes grow out basically. If I had seen the manicurist do this to a nail, I would have stopped her immediately, but I was too relaxed with an eye mask over my eyes to watch what she was doing. I didn't even notice until a few days after the manicure, when I was taking off the polish to go to work did I find all the small scrapes. For all the damage to my nails I had to knock off stars - While everyone on the spa floor was super friendly, kind, helpful, I have to make a major complaint about the lobby of this hotel. When we walked in, there was no one at the check in counter. There were no signs saying how to get to the spa from the lobby. While I did see one employee in the lobby area, she was too busy chatting the ear off another hotel guest, it was impossible to interject to ask for directions. We ended up having to go outside and asking of the bellmen/valet guys if they knew where we were supposed to go. Is this the typical welcome one should expect from such an esteemed hotel? After some vague directions, we ended up on the right floor, but again, no signs pointing that you had to go to another set of elevators to make it to the spa floor. It's almost like this hotel wanted to keep it's mysteriousness, but instead made it kind of nightmare to get anywhere So overall, while the spa itself was relaxing and beautiful, beware the labyrinth like hotel interior, and be aware of what damage is done to your nails if you get a manicure. Would I come again? NO

There were many things about this spa that I appreciated. 1) The staff were all accommodating and not intrusive. 2) The check-in process was easy and no legal forms to fill out. I guess this is the country we live in right now but it's always a bit of a buzzkill. 3) The robes were large, comfy and had pockets. 4) There are no keys for the lockers so you don't have to worry about carrying anything. 5) The place was spotless. 6) There were many small areas that you could relax. I loved the small "pool" overlooking the strip, the heated stone loungers were heavenly and there is another room with traditional loungers with blankets. The ability to be able to lay back and relax in a quiet area is so important and many spas lack this basic setup! 7) There weren't a million people in the spa so it was quiet. 8) There were several steam rooms, saunas, hamman and you could take a short cold rain shower after. People commented before that it was short. I'll give these folks a hint....just press the button again. 9) The spa services were interesting and I had a 2 hour scrub, massage and scalp treatment that was perfect and relaxing. I love when your therapist actually listens to what you like and accommodates rather than just doing it the way they want. 10) You have everything you need to shower and get ready. 11) There is tea, different waters with fruit and small snacks. I had a relaxing time and I spent most of the day there. I ended up leaving because two women were talking very loudly in the pool and it carried to the entire spa. It was ruining my mojo so I left before it could ruin my mood. I wish the staff would feel OK enough to ask people to be quiet. That is a universal spa thing that I wish they would implement. I wouldn't hesitate to go to this spa again and would choose it over the spa at the Wynn, Qua and Canyon Ranch, simply because of the quiet and the relaxation rooms.

Awesome place for a pamper day, Samantha is very nice and her skill is one of the best I've had, felt so relaxed and fresh after my 120 mins treatment, highly recommend to try after a National park visit or a hangover night. I will def be back whenever I visit Vegas.

I recently worked with this Spa for a corporate group booking and it was one of the best experiences I've had in years. April F., our Spa representative, was the most dedicated and attentive partner during the process - she was organized and accurate with all of our changes (and we had a lot!). Her hard work made it possible for us to have a flawless event and for our attendees to truly relax and rejuvenate at this beautiful spa. Don't overlook the Waldorf Astoria Spa when visiting Las Vegas as a corporate group, or an individual!

The WA was the former Mandarin Oriental, recently changed over in August 2018. The spa is awesome, very big. There is a steam room, dry steam room, an area with heated chairs, a heated swimming pool (with lounge chairs in it, with a button to fire up the bubbles), and lots of areas to lounge in. We had the hamman service and a 2 hr massage, both were excellent. We came on a Thursday morning so it wasnt too crowded and I was often the only person in the heated pool and steam room. Highly recommend the spa. Its beautiful. And we were very happy with the services.

Yui was AMAZING. She was very personable and addressed all my needs. She was so thoughtful, helping me maximize my time and do my scrub last so I didn't lose time from my other treatments to take a shower in the middle. Her massage and facial were amazing. I was SO relaxed I nearly fell asleep almost the entire time. I would definitely request her at my next appointment.

I've been to your spa since it was Mandarin Oriental, and have gone two more times since it's been rebranded as Waldorf Astoria. Please never change. The massage and overall service from everyone are amazing, and the view of the strip is breathtaking. This is tranquility at its finest. Last time, I booked the Karmic Happiness Ritual for my partner and myself, and it was out of this world. The private steam shower is very romantic and worth every penny. The amenities and service are top notch. The staff were so attentive. I spent the longest time after my massage soaking in the rest of their spa and using all they had to offer, including a soak pool that overlooked a gorgeous view of the strip. There was also a sauna, steam room, and showers that had options such as a tropical rainfall, arctic mist, etc. Best of all, there was a quiet waiting room where you can lounge on beds, sip tea, munch on snacks, and look at the stunning view. I brought a book and spent much needed quiet time in the waiting room. It was the perfect way to take a break from the spa amenities and regroup after the massage.

Love this spa! been here a few times during my vegas trips. I always treat myself after an exhausting weekend dancing in vegas. Service here is great very attentive and clean. Love laying in bed and drinking champs after my service. Cheers!

Omg me and my girls had a great time at the spa I will be back!! The ginger tea was so good we had 2 cups each

The most relaxing spa I've been to in awhile. Loved the sauna, steam, showers, welcome tea and the foot massage. Everything was clean and wasn't crowded which was ideal. I'll definitely be back, tomorrow heheheh!!!!!

This spa is the first thing you see when you get off on the 8th Fl of WA where the gym and pool are also located, so be ready to be tempted because that's what happened to us. My SO and I went in and made an appointment for the next morning sort of impulsively, but couldn't have been happier! I am mainly so impressed with the facility. There's a pool, waterfall shower, regular shower, two separate wait rooms (one co-ed, the other separated), steam rooms, and two other seating areas with heated seats. I recommend going early or staying later to truly take advantage of the facility. The massage was also great esp for the price ($360/couple). Every massage is customized for your needs, so take advantage of that and tell them your expectations! I should've gotten her name, but I didn't get my masseuse's name, but she was very professional. She told me beforehand why she was applying specific type of oil, made sure that I was okay with it. She also spent a lot of time in my problem areas as promised which I really appreciate given that the massage was only supposed to last an hour (60 min). I felt so great and I miss it already! One thing to note that I saw other people noted is that the water pressure is a bit disappointing. I'm not sure why they won't turn the waterfall shower into a real shower and put things like shampoo, conditioner, etc there, but it's an empty shower booth.

One word ! AMAZING The spa is beautiful and relaxing , had one of the best massages EVER. They have this "water" cocktail that was sooo good , I wish I could buy it. Will come back for more.

Loved my experience here. I ended my Vegas trip with a 90 minute facial from Melinda (or Melissa..I apologize that I can't remember her name!) who was absolutely fantastic. She truly took her time and I enjoyed every second. The treatment room was gorgeous and even had a restroom within the suite itself. At some of the other spas in Vegas I felt like I was being herded like cattle, but here it truly felt like a personalized experience. If there is one suggestion I could make it would be to offer more snacks-I just saw banana chips and dried fruit. Thank you for the awesome experience and I'll be back very soon!

Best spa in the US. If you see reviews complaining about this spa, they don't know what spa service should be. This is the epitome of class and excellence. Five stars nothing less. I've been here over 10 times and never been disappointed. I would recommend their services to anyone. From pedicures, to massages, to facials, pure excellence.

I had 3 services at this spa, Turkish Hamam, mani and Pedi. First of all I must say, all the staff and everyone working there is so nice and so welcoming, that makes you want to definitely come again. I was very happy to be there and felt like a princess the entire time! Out of the 3 services I had, my favorite one was the Pedicure experience with Darlene. She was A-MA-ZING! To be honest if I had only her service this review would have been 5 stars! Not only she did a wonderful job but also, when I ruined my pedi (yes I'm clumsy!) and went back there to ask if I could buy the nail polish they used, to cover up the mess I did, Darlene was there to fix them for me! It was so nice of her and the Spa to offer their help on fixing a mistake I made. You can tell she loves her job and she is very good at it. With the other 2 services, they weren't bad either. But to be honest I give myself better mani. I don't remember her name but she left the roots of the nails non-polished. They looked like I had the mani last week, and as if my nails grew longer. And instead of filing them straight, she made the tips slightly angled. She was very gentle and the end result wasn't bad at all. But I don't think I'd use their mani service again, if I do, I'll see if I could try another manicurist. The Turkish Hamam experience wasn't very much like a Turkish Hamam experience. It's not because of the lady who provided her service though, its mainly the hamam not being like a hamam. It's supposed to be like a steam sauna, super hot and steamy, so that you can get rid of all the dead skin but unfortunately it was on the colder side. Despite the difference, I have to say she did warn me that it's a Vegas take on Turkish Hamam, and it won't be the same as the original. And she did an amazing job considering all. But if you plan to get this service, I recommend going to the spa early, and dipping in the hot pool and then sitting in sauna for at least half an hour in total, before getting hamam experience, if you want all that dead skin off. I recommend this spa to anyone who can afford (it is on the pricey side). The facility is clean and quiet, they treat you like a princess/prince and the hot-dipping-pool and warm-heated beds have great views!

Scheduled an express pedicure and had the most amazing experience. The staff was very attentive and genuinely caring about your experience. Special shout out to Jenna for a beautiful job on a much overdue pedicure. The front desk staff also went the extra mile and extended my access the day after to the additional spa amenities included in the pedicure because of my late evening appointment. Can't say enough good things '

After a long week my boyfriend and I decided to try out the Waldorf Astoria spa. We like to try new ones every so often since there are many to choose from in Vegas. To start off the facility is beautiful and luxurious. This gave us the impression that the service would be top notch like the other high end hotels on the strip. We booked a 90 minutes massage which was great but for each service we noticed that the staff was cutting into the time of our service. Our massaged was booked for 3:15 and they did not come get us from the waiting lounge until 3:18 and on top of that the 3-5 minute conversation in the room before getting started. Now for the facial... the worse high end facial I've gotten. Probably could have done the same thing on myself at home. My boyfriend and I got our facials done at the same time and there was so many things we questioned. Booking over the phone we were told that they would look over our skin and make suggestions on what they feel would be best for our skin types, which is what every aesthetician does before a facial. They scrubbed and cleansed our face over and over and used jade rollers to calm the skin afterwards. Normally they have a bright light they pull over you to look over any imperfections or problem areas but we noticed that wasn't a thing. Also the aesthetician normally tells you what they're doing to your skin either before or as they're doing so to educate you. I'd say it was a pretty basic facial for $220. They also spent 10 minutes on massaging our shoulders and scalp which was already done during our massage prior to this.... Also they were late as well to grab us from the waiting lounge and started our facials 10 minutes late ( I saw the time on the clock ) and also ended the facials 3 minutes early. Overall the ambiance and customer service was great, but the service itself needs some tightening.