Michael R.
Yelp
Not many people really are just dying to go to Walmart. Most people end up at Walmart because it's inexpensive, or it's close, or because they need a new fan belt, a gallon of milk, foot powder, and a new pair of pants, and they don't want to go to three places. Generally you end up at Walmart, despite a vague sense of guilt. I get that. I'm okay with that. However, this Walmart... Yeesh.
First off, the positive. (If you can't say something nice, after all.) The store is a smaller Walmart, which actually I kind of like--going to a Super Center involves taking supplies and hoping that your sherpas can get you out. So that's a plus, actually, as far as I'm concerned. Also, some of the help is nice. Not all, but the ones that are nice are very nice. To all those employees who are actually pleasant, apologies.
The negative. The store is, I don't know, cluttered, maybe? It seems like the aisles are narrower than other places, and it can be hard to maneuver as crowded as it gets. In some areas it's like they tried to cram a Super Center's worth of stuff into a smaller store. The baby stuff especially--don't bother trying to take your cart in the aisle. It's also generally crowded, but that I can't really blame on the store. Well, I mean, other than the fact that, if they're going to have that much business, they might want to rethink the aisles, but, okay, never mind. Additionally, the check-out can be a nightmare unless you hit it at just the right time of day (9:35 AM on a Tuesday, maybe).
Additionally, while I have encountered several very pleasant staff members (the guy at the photo counter yesterday was pleasant, for instance, and about half or so of the cashiers are at least okay), my overall impression of the staff is just rude. I had a woman restocking a shelf bump me repeatedly with her cart to get me to move. Really? You're going to run into a customer with a cart? And a lot of times it really is just rudeness--not "I have a lot of things to do and I've had bad experiences with rude customers," but "I'm a jerk." The customer service has been so bad that I actually wrote a comment to the corporate headquarters, and heard, well, nothing. Glad to know my concerns were taken so seriously.
And yet, like most people, I end up here. It's close to my house--it's about a quarter mile, as opposed to the next closest, which is maybe 4 miles or so away--and I'm always needing just a couple of things and it's convenient and... And so in I go, complaining all the time. Ho ho ho.