Walmart Supercenter
Department store · Independence ·

Walmart Supercenter

Department store · Independence ·

Department store with clothing, furniture, appliances, electronics

poor customer service
rude employees
management does not care
long lines
deli
friendly staff
electronics
friendly and helpful
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null
Walmart Supercenter by null

Information

121 Peter Pan Rd, Independence, KS 67301 Get directions

$

Restroom
Credit card accepted
Debit card accepted
Contactless accepted
Free Wi-Fi

Information

Static Map

121 Peter Pan Rd, Independence, KS 67301 Get directions

+1 620 331 5805
walmart.com
@walmart
𝕏
@Walmart

$

Features

•Restroom
•Credit card accepted
•Debit card accepted
•Contactless accepted
•Free Wi-Fi
•Wheelchair accessible entrance
•Wheelchair accessible parking lot
•Wheelchair accessible restroom

Last updated

Jan 14, 2026

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Walmart Supercenter

Nick R.

Google
Probably the biggest waste of a renovation I have seen store tout. Polished concrete and clothing displays replaced the food I used to buy apparently. The east entry door is always broken. Electronics cases are always broken. They locked up THE DOG POOP BAGS! Who is stealing that? They put lipstick on a pig. I order pickup from coffeyville or bartlesville whenever possible. This is one of, if the not worst, Walmart I have had the privilege of shopping.

Marsha O.

Google
I had my taxes done by a young lady named Tia she was awesome did a wonderful job and was super nice very comforting I will have my taxes done by her at near Walmart location next year and every year after as long as you guys keep her as an employee she deserves a raise

Justin J.

Google
Today 1 stare or less. We shop at this Walmart almost every day they get a big cut of my paycheck. We waited at the deli for longer than usual just to watch Walmart employees get helped before the next person in line. We all should have to wait our turn. Even if we work there or not needles to say I left without my damn ham!!! LoL! Do better Walmart.

Paul

Google
Chaotic layout. Can't find anything. No signage above the sections. Never any shopping baskets. They accuse you of stealing after you wait to go to an actual cashier. I'm DONE.

Tom B.

Google
The new layout since the remodel takes some getting used to, but not necessarily bad. Most of the staff is very friendly, but there are a few with an attitude problem. The black lady that is usually in the self checkout area is one of the best workers they have. Also, a bald guy named Jason is very friendly and helpful. He's usually in electronics, but ventures all over the store. If you need any assistance, one of those 2 are your best choices.

Mike & Dawn H.

Google
My Independence Kansas store has had a remodel going on for the past several months although it’s been a little hectic I am loving the layout of the store and the presentation of the wording in the produce area. I love the new shelving units on the end caps I think I’m really gonna enjoy this once it’s ready for the grand reopening in October

Will M.

Google
They moved some stuff around during the remodel, but the store looks great! Staff and service is good too.

gregg S.

Google
This Walmart here in independence, Kansas is the worst Walmart customer service I’ve ever seen in my life. They don’t train their people at all. The management is completely absent long lines at the registers. Everybody is incoherent. There’s nobody working their deli. Nobody watching any of the departments, the management is a complete and total failure and needs to find a new job and I’m not just saying this. and I go to 15 different Walmart in my area and this is the worst.

James M.

Yelp
Nice people but don't always have what you need and it's like every time you go in there they jack up the prices and the stuff they say is on roll back is constantly at 10 dollars more than what the original price in the first place

Robert N.

Yelp
Getting receipt checked at the door is ridiculous. It is infuriating--not that I will ever stop for the request because I am not obligated to. But if management ever reads this, it would behoove you to discontinue this conduct by your door greeters. Have them focus more on being friendly and lively, than excitable at the opportunity to check a receipt. The old ladies at the front don't smile when greeting you, but then get really excited to ask for your receipt. It is pathetic. Completely counter intuitive. Makes no sense. Lazy. Lazy. Lazy. What is the point of going through self-checkout, literally doing your cashiers' job for them, then to have to stop by the door to show a receipt to someone who should be cashiering. It is bad service. If theft is that bad, get rid of your self-checkout machines and install real people and replace door greeters with a mall cop and a fake badge. At least then, I wont expect service from them and when someone walks past POS, you will have an obvious reason to question the individual for a receipt. It isn't brain science, be better. Awful service from the floor supervisors too, they move like molasses and get miffed at having to stop moving .01 mph to answer a question. They should be excited that I am giving them an excuse to stop pretending to work
google avatar

Ezequiel V.

Yelp
do not come here!! all the employees are so unprofessional! everyone who works here instantly judges you as soon as you walk through the doors maybe it's because they've had so many theft problems that they instantly perceive each and every customer as if they're going to steal something and especially if you are let's say hispanic in your 20s and dress casual the the uncomfortableness of feeling unwanted with no customer service makes this walmart the worst to ever shop at! & im from out of state so this negative energy, no proper work ethic ,black hole of a place; it left a very very very bad taste in my mouth! if you want to be treated with exceptional customer service and with appreciation and respect then don't come here! keep on driving; the other walmarts in the area or farther but your experience will be much more professional and pleasant!!
google avatar

John S.

Yelp
Where to begin? This Walmart had EVERYTHING we needed. The deli had lunchmeats, cheeses, and tapioca pudding, YUM! Ann also got a bag of (what I would assume to be new) Nacho Cheese Doritos. Scarlett and Trina each got one of those gameboy advanced games or whatever they call them now, and both have been playing them for hours already! The staff at the deli was friendly and helpful, and an employee even showed me where the gift cards were. Guess what they had? Papa John's gift cards! So now I can be ready to swipe as soon as I go to pickup my next Double Cheeseburger pizza. Incredible. Walmart, you know how to provide an array of delightful services and products. The bathroom was even clean, and that was appreciated because I have diverticulitis and it sometimes flares up unexpectedly. Happy New Year, Walmart Family!
google avatar

Linda V.

Yelp
If u want better service, do not shop here, employees r rude, management does not care, nothing has been stocked, if u ask them to check on an item they say w/out checking none in stock, give us seniors a break. I travel out of state to shop now.

Alberta R.

Yelp
Always live shopping at Walmart. I see friends, people I worked with and find what I'm looking for. I'm one of those crazy people - I like Wal-Mart. I come here at least twice a week.

Dorsianne S.

Yelp
Had the poorest service today at the Deli. Was told roasted chicken was done, so I said I'd take one. The associate went back to what he was doing. So I waited. Then another customer came up and he waited on him. When I asked about my chicken, he said it would be another 10 minutes. I said, but you said they were ready. He said yes, I'll get to it when I can. Unacceptable!! Reported him to management, all I got was I'll take care of it. No I'm sorry for your inconvenience or anything. Poor, poor customer service.
google avatar

Susan W.

Yelp
Most of the time I go in there they are out of something on my list or they've quit carrying it. If they could actually order properly or put stuff on the shelves in the correct place they might realize they are out of the stuff. It's not the cleanest place but cleaner than the only other alternative.
google avatar

Amanda C.

Yelp
I go to Walmart to get my oil changed maybe I should rephrase that I used to go I will no longer be using this Wal-mart or any other one again in July I bought a tire it's September and the tire is no good and I go in to have it fixed after it goes flat leaving me stranded on the side of the road I've had the tire for 3 months not even I'm waiting to check out when they tell me that there is a fee,almost the same price for a new tire ,I asked them why I have to pay a fee I purchase road hazard they said something to the effect of the tread on the tireof I normally wouldn't argue that because normally I come in at 7 or 8 months to repair and I can understand that. But it's barely been three months and three days ago I just put brand new tires on the other 3 wheels on my car at that store. I had to argue with them and it eas embarrassing to get a $10 Discount when the tire should have been free they did not seem concerned nor did they care about the fact they were no longer going to get my business just sad because they got a lot of my business I suggest if you have any Tire issues in Independence Kansas you try to make it to Coffeyville or somewhere else. Do not use this store they will mistreat you.