Walmart Supercenter

Would have been a wonderful experience except for the very, very long wait in checkout line. There were only three people in line and it took them over 45 minutes to pay because cashier didn’t know how to process a gift card. We were third in line. The second customer that was in line got mad and moved lines. Why do the store managers not pull up more associates to help with check out process? This is the major complaint I hear from fellow customers. It makes your company look like they don’t care about the customer.

Most workers are helpful and polite. Due to the ongoing remodel, items aren't where the app says they are. That makes it hard to find certain items.

THE WORST WALMART IN AMERICA! At 66 years old I've shopped at many Walmarts in this country in many different cities and in my area of southeast Kansas. This store is the absolute worst I've ever seen. Poorly managed, out of common stock items all the time. I've complained to corporate many times and nothing ever gets fixed. Would not bother me at all if they shut the doors for good here!!!!

Good Walmart great workers could need improvements but heard getting remodeled soon.

FILTHY parking lot, FILTHY bathrooms Trash covered the benches, grass, and outside pavement. The bathrooms looked like they had never been deep-cleaned. The inside was organized and everything easy to find (thats why this gets a 2 instead of a 1.) But the general cleanliness is a one star level. I hope to see improvement in this Walmart in the future.

Standard Walmart Experience. They like to ask for receipts at the door. I'm a fan of a polite "no thank you" without stopping. It's not Sam's Club, people. You didn't sign an agreement to be in there. They need to find another way to control shrinkage than low key accusing their customers of stealing shrouded under a thin veil or a quality check. Our transaction is done when I give my money and you or your electronic check stand give me my receipt. Until next time, outta my way!!! #FireHazard Why do they seem to check the underrepresented and the teenagers more than the majority demographic shopper? Unconscious Bias is a real thing, and they shouldn't be allowed to perform this activity based on the bias of those requesting the receipts.

The premium wireless employee, Kenneth has helped me out with various issues with my two phones. He's been very professional, and honest with me. I went across the street to Verizon, and they refused to help me unless i bought a phone. I will only be going to Kenneth from now on with anything me, my friends, or family need for my phones

Fairly typical Midwestern Wal-Mart in both layout and selection. This store in Independence Ks did impress me with how clean it seemed. It was well lit and the restrooms were spotless. There is plenty of free parking and there is handicap access both inside and out.

Nice people but don't always have what you need and it's like every time you go in there they jack up the prices and the stuff they say is on roll back is constantly at 10 dollars more than what the original price in the first place

Getting receipt checked at the door is ridiculous. It is infuriating--not that I will ever stop for the request because I am not obligated to. But if management ever reads this, it would behoove you to discontinue this conduct by your door greeters. Have them focus more on being friendly and lively, than excitable at the opportunity to check a receipt. The old ladies at the front don't smile when greeting you, but then get really excited to ask for your receipt. It is pathetic. Completely counter intuitive. Makes no sense. Lazy. Lazy. Lazy. What is the point of going through self-checkout, literally doing your cashiers' job for them, then to have to stop by the door to show a receipt to someone who should be cashiering. It is bad service. If theft is that bad, get rid of your self-checkout machines and install real people and replace door greeters with a mall cop and a fake badge. At least then, I wont expect service from them and when someone walks past POS, you will have an obvious reason to question the individual for a receipt. It isn't brain science, be better. Awful service from the floor supervisors too, they move like molasses and get miffed at having to stop moving .01 mph to answer a question. They should be excited that I am giving them an excuse to stop pretending to work

do not come here!! all the employees are so unprofessional! everyone who works here instantly judges you as soon as you walk through the doors maybe it's because they've had so many theft problems that they instantly perceive each and every customer as if they're going to steal something and especially if you are let's say hispanic in your 20s and dress casual the the uncomfortableness of feeling unwanted with no customer service makes this walmart the worst to ever shop at! & im from out of state so this negative energy, no proper work ethic ,black hole of a place; it left a very very very bad taste in my mouth! if you want to be treated with exceptional customer service and with appreciation and respect then don't come here! keep on driving; the other walmarts in the area or farther but your experience will be much more professional and pleasant!!

Where to begin? This Walmart had EVERYTHING we needed. The deli had lunchmeats, cheeses, and tapioca pudding, YUM! Ann also got a bag of (what I would assume to be new) Nacho Cheese Doritos. Scarlett and Trina each got one of those gameboy advanced games or whatever they call them now, and both have been playing them for hours already! The staff at the deli was friendly and helpful, and an employee even showed me where the gift cards were. Guess what they had? Papa John's gift cards! So now I can be ready to swipe as soon as I go to pickup my next Double Cheeseburger pizza. Incredible. Walmart, you know how to provide an array of delightful services and products. The bathroom was even clean, and that was appreciated because I have diverticulitis and it sometimes flares up unexpectedly. Happy New Year, Walmart Family!

If u want better service, do not shop here, employees r rude, management does not care, nothing has been stocked, if u ask them to check on an item they say w/out checking none in stock, give us seniors a break. I travel out of state to shop now.

Always live shopping at Walmart. I see friends, people I worked with and find what I'm looking for. I'm one of those crazy people - I like Wal-Mart. I come here at least twice a week.

Had the poorest service today at the Deli. Was told roasted chicken was done, so I said I'd take one. The associate went back to what he was doing. So I waited. Then another customer came up and he waited on him. When I asked about my chicken, he said it would be another 10 minutes. I said, but you said they were ready. He said yes, I'll get to it when I can. Unacceptable!! Reported him to management, all I got was I'll take care of it. No I'm sorry for your inconvenience or anything. Poor, poor customer service.

Most of the time I go in there they are out of something on my list or they've quit carrying it. If they could actually order properly or put stuff on the shelves in the correct place they might realize they are out of the stuff. It's not the cleanest place but cleaner than the only other alternative.

I go to Walmart to get my oil changed maybe I should rephrase that I used to go I will no longer be using this Wal-mart or any other one again in July I bought a tire it's September and the tire is no good and I go in to have it fixed after it goes flat leaving me stranded on the side of the road I've had the tire for 3 months not even I'm waiting to check out when they tell me that there is a fee,almost the same price for a new tire ,I asked them why I have to pay a fee I purchase road hazard they said something to the effect of the tread on the tireof I normally wouldn't argue that because normally I come in at 7 or 8 months to repair and I can understand that. But it's barely been three months and three days ago I just put brand new tires on the other 3 wheels on my car at that store. I had to argue with them and it eas embarrassing to get a $10 Discount when the tire should have been free they did not seem concerned nor did they care about the fact they were no longer going to get my business just sad because they got a lot of my business I suggest if you have any Tire issues in Independence Kansas you try to make it to Coffeyville or somewhere else. Do not use this store they will mistreat you.