Walmart Supercenter

Had a bad experience in the automotive department. Went there to check tires, bought there under warranty. Someone popped the hood and forgot to shut it all the way. When I left, I was traveling down the highway and the hood flew up and busted the windshield. Walmart gave me $371.41 to pay for the window, I had to drive to Austin to get the windshield replaced. Walmart wrote a claim for the hood, and someone is supposed to call tomorrow about that, it's going to be expensive to replace hood and body damage. What should have been an hour trip ended up taking all day!

Nice clean and organized Walmart. Walmart is always got the best prices.

I took my readers in to the vision center to have the eye pads replaced after my dog chewed them off. They were quick and friendly and didn’t charge me at all. Great service!

Horrible automotive service experience. Starting off, I scheduled an appointment at 9 o’clock. There were only two other cars in front of me. My vehicle by 10 AM wasn’t even started or touched when I asked what’s going on. They said the mechanic were busy working when I took a look through the windows all the mechanics were bundled up in the back corner of the store sitting down Talking one was smoking not a single one working also multiple left at same time for a break. The vehicle in front of me also getting an oil change Sat lifted “” draining for over an hour nothing was draining out And nobody was working on it. When I asked how much longer I was told they’re working on your vehicle now I told him to go look through the window and tell Me which one of those is my vehicle because not a single one was He walked away and sat in the office. When I have demanded my vehicle back, they never handed me my keys when I asked to speak to the manager of Walmart. I was told he’s not working worst experience ever.

I typically have no issues with stores or anything of that sort. Nor am I to leave a bad review on anything however this one employee was so disgusting towards me and my family. Not once but a couple times now. My grandmother in law has trouble walking so I pick her up front to help her with her walking. While I am waiting to help pick her up front. Out of the way, no longer than 5 minutes, and with my flashers on this worker named, Glenn comes out to harass me. Starts demanding and mocking who I am picking up asking if they can walk or not. (Which not allowed to ask about disabilities. Coming from someone who has worked in customer service for years.) When I try explaining he has cut me off and took a photo of my license plate saying he was sending it to the police. (You can park up front as long as it doesn’t extent 20 minutes.) And just being flat out ugly towards me over me trying to explain why. I typically have no issues however Glenn is such an awful worker. Please be friendlier towards customers especially those who might be helping with family members with disabilities.

I can't really complain about Walmart itself.too.much. It's just everyone shopping there is so rude, self-absorbed, and/or completely unaware of anyone else in the store besides them. This is why I avoid going in person. I would rather do home delivery. The bright plspot of my visit was the super kind older gentleman named Michael who was my cashier. He made a frustrating trip actually almost lovely.

Out of basic items like celery green onions other produce etc… also employees all over the place stocking in the aisles even though still quite busy. I’d understand if it was back in the day Walmarts open 24/7 and 1am but it’s 1030 and can’t even move between the customers and all the forklifts not to mention the noise and chaos (& no they weren’t stocking the basics they were out of

I go here almost everyday. I love this store. Marleny (works at the registers) is so sweet and makes my shopping experience wonderful. I look forward to seeing her when I come. It’s always clean and everyone is so nice.

Gay stocking on a Sunday is ridiculous. They block all the aisles with pallets. All the workers are insensitive about the customers trying to shop. They had their large carts in the middle of the aisles and keep talking when you're trying to reach something that they're blocking. It's like they don't care if you need to get something I'm not opposed to day, but I am opposed to customer sensitivity. I don't even mind that none of them speak English that's fine but just if I need something they need to move and they can't block iOS with pallets that's ridiculous groceries right in the middle of an aisle . I know nobody at Walmart really cares but stocking on a Sunday afternoon at 3 PM when people are trying to get their items for Monday is a bit ridiculous

I don't shop at Walmart often, but when I do, I usually have a standard shopping experience. I find my items (if in stock) and head out. On this visit, I was looking for a mix of random items: Italian dressing, travel-sized products, milk, and lawn and leaf bags. While I found most of what I needed, I noticed the Italian dressing on the shelf was expired, so I'd recommend checking expiration dates! That is something I sometimes forget to do when I'm in a hurry. My assumption is that it is post Christmas (12/28) so maybe they were waiting for a new shipment to arrive. It was the only one left on the shelf. On the bright side, I was able to snag some post Christmas clearance items, like Christmas cards, which was a nice bonus. Overall, it was a typical Walmart visit, with a few highs and lows. Nothing spectacular, but it gets the job done when I'm in a pinch.

Rotten meat. Rotten vegetables. That's what Walmart calls "fresh groceries." My last order went straight from the bag to the trash -- nothing was edible. This isn't the first time, but it will be the last time I trust Walmart with perishable food. Customers deserve better than paying for spoiled food.

discrimination when hired! Will be contacting corporate. no one ever answers the phone if they do they put on on "hold" and just hang up themselves

The nose pad on my eyeglasses broke off on my way to work. Stephanie replaced both pads, cleaned up my glasses, and answered some questions I had about my lenses super quick and professional. Thank You Stephanie !! Absolutely recommend.

Well organized and I was able to find the items I was looking for. Also, they have a great Easter selection right now.

Went in to the auto center to have a tire replaced that i thought was under warranty. After a ten minute wait just to get someone to the service desk, I was finally able to get my wife's jeep checked in. After about an hour, the service was complete. When it came time to pay, I reminded the very polite ring service person about our warranty. After about another ten minutes of her checking with her supervisor, she came back and said that the warranty didn't match. This is the point where good customer service is paramount. I asked to speak to her superior in regard to the warranty. The person that came out I don't think was a supervisor but most likely a knowledgeable shop mechanic. She explained and showed me, without being condescending or disrespectful, that your wasn't on the warranty and how the low tread life would've voided the warranty even if it was. Her insight led me to inspect the remaining tires on the vehicle. I found out there's another tire also not on warranty because the DOT numbers on the tire don't match the warranty. Whether a typo or clerical error, she saved me a future headache. And even came out to the jeep and explained other issues with the car and recommended cost effective shops to do the service that they didn't. Even with having to pay for a brand new tire, I was pleasantly pleased with the outcome. I only wish I asked her name. But whomever was working today around 5:00pm and helped a large black gentleman with locs, Thank you For your kindness and professionalism.

Horrible experience! This Walmart has the WORST auto center customer service. I booked an 8am appointment and it took them 2 And a half hours to let me know they couldn't find my Lugnut key ‍ so I have been here waiting in the store wasting my time and it's still going to take them another hour to get my car actually serviced. Don't waste your time here unless you are prepared to spend your whole day here. This is ridiculous!!

I came to this Walmart today, specifically to look for pots for indoor plants. There was an abundance to choose from, which were very stylish and acceptable. I came from a nursery earlier, and the same type of pot, yet not as attractive, was four times as much. I got three pots for less than $20 total. The store is clean and large. There's plenty of parking. The employees are kind and helpful. This is the Walmart that I prefer.

Decent prices on plants that are still alive. Great deals on many reduced plants with nothing wrong with them.

I just had the most humane experience at this location. On 8/31/2025 at about 10:30 pm I was shopping with my mother in laws united healthcare Ucard. Which can be used to purchase approved food items. However since only some products are covered typically you would use the united healthcare app to scan products barcodes and see if an item is covered. I do not have access to this app or its feature since I am not the member for the card so it made things very difficult. After finishing my shopping with what I thought would be covered by the card, I stopped an employee named Dustin asking if he had a scanner and could help me see what was covered. This wasn't as easy or possible as I'd hoped as stores no longer have the simple hand held scanners I could just stand there with and scan everything in my basket, employees use their own personal cell phone. Dustin was very willing to still help me but even with his phone it was not working out as I'd hoped. I explained I was worried about taking my whole cart to the check out and scan all my items and swipe the card to only end up covering a small handful of things, and then be stuck where I don't have a way to pay for the rest and transactions can't just be removed with any other items. Mind you, this was 30 minutes before they closed anyway and I certainly wasnt there to make anyone's shift harder. Dustin rang the front lead Jay and explained my situation and that I was heading up there. When I did I was greeted by Nisha whom I again explained my situation to and she was immediately very willing to help. She grabbed my cart and lead me to a register where she then told me to just start scanning the items portion by portion and then we could swipe the card and see what is covered. First portion went great and everything was covered. Nisha was very happy it worked out so far and that made me feel very cared about. The second portion was covered all except for about $5. This is what I had been worried about. Jay then gets called over and he explains that since I didn't have any other way of paying for the remaining amount, the only way to do it would be to cancel the transaction and start over without the uncovered item. Problem with this is that the refund to the card would take about two days. This is when I had to tell them that I didn't HAVE two days to just come back. My mother in law is currently in hospice and once she goes, the money for groceries goes too. Which I know, sounds awful of me to have my priorities set like that, but she feels that this is her one last way of being able to take care of us. And that was important to my husband and I. Getting some easy food that we can survive on through the mourning period without having to worry about all this cooking and dishes when we could just microwave a simply lean chicken dinner and call it a night. Nisha and Jay were very understanding of my situation and Nisha then offered me her own $5 to pay for the rest of my groceries and when I asked if she was sure, she didn't even hesitate and just put the money right in for me. This may be a simple gesture to some but in situations like these, it is exactly these signs of humanity that give you hope. Which is exactly what we are needing right now. The entire time of me trying to shop in a very difficult way, thirty minutes before closing, every one of the staff members there tonight were extremely friendly and never made me feel like I was a hassle or just gave up, but they all went an extra step to check resources and see how to best help me. Nisha, Jay, and Dustin all deserve a very very high expression of appreciation and acknowledgment. And I don't know what they get paid but seriously a raise!! Thank you all for looking out for one another as we all should

I mean we all know Walmart's aren't perfect but this one which is close to my place has always been stocked with fresh fruits and vegetables, seasonal stuff and everything I need. That may be some days where there's a lot of pallets but then they go through them real quick and put everything in order. Their employees are very kind and nice, and try to do their best to help me out when I am in need.

I called the pharmacist to order medications for my dogs. I needed heartworm prevention medication and my vet and local HEB could not tell me when the medication would be shipped. I called Walmart and was assured they could quickly order and get the medication for me. I didn't hear anything and called back approximately a week later. The person who answered was not very friendly. She checked my order and told me the man had NOT yet ordered the medication and she'd tell him. I told her not to bother. I'd order from somewhere else. She could have cared less about this. There are too many other places to use. I'll call chewy.com where I get all of my dog food, treats, and toys. Chewy.com is EXCELLENT! Adios, Walmart!

Anyone who is planning to buy eyeglasses from this store needs to be aware that the quality of the Glasses is bad ( get damaged within 5 months). I talked to the person in charge and confirmed that the glasses used are of low quality and he can not do anything about it because it does not have any insurance. Also, he confirmed that Walmart does not stand behind the quality of its products. To make the story short, Walmart has lost one of its loyal customers!!!

I needed a few things at Walmart that we're available elsewhere, so I did a price comparison between my regular store and Walmart and made a list of items that were less expensive that I'd get at Walmart. Here's what I found. - Chilled produce area: 1/3 empty - Roma tomatoes: very small, over ripe and totally greased over in waxy substance - Cantaloupes: SIX available and 3 were badly bruised - Eggplant: OUT - Romaine Lettuce: OUT - Sour Cream: Very much picked over, Great Value brand almost out - Canned diced tomatoes (no salt): OUT Grocery cart was full, so was there a full service checkout lane available? NO I'll never go back to that Walmart again, it's really a bad experience.

I worked at another Walmart in Round Rock for 16 years part time, but the service in the Auto department in this store I just moved close to is the pits!! I spent almost $900 for Michelin tires that came in late last Wednesday, the low tire indicator came on in my car shortly after a trip to Austin. It was 4:30pm when I stopped by the Auto department asking that they check the air in the tires. They are open until 7pm, but he couldn't get to my car!!! So, I went down to Firestone about a mile west of this store and he found one of the tires Walmart mounted was 36 lbs, instead of the max of 35 (32 is normal). The other 3 were 35 lbs, so Firestone put the other to 35 and we re-calibrated the tires. I was mad that they wouldn't even check my tires after they installed them 3 days before!! Don't buy any extra service with your tires as you won't get any service!!!

You say that one of the NECA figures are on sale for $20 but when I rang it up the price was $37. That is called lying when the label says $20 and you need to fix it, plus you need to work on getting more handicap carts and less on self check outs!

I used to enjoy shopping at this store, but they are really going down. This is just one photo, but the entire store is trashed. It has been this way for servers months. Does corporate know about this? Today I went in to buy some underwear. The shelves were totally empty. You can't tell me it just got that way. The other day I was there and they treated me as a criminal. They were all rushing to check my receipt, and to make it worse they wanted to Cheviot it while I was trying to purchase it at the self checkouts. I wasn't going anywhere or attempting to leave. I was literally trying to pay. They didn't even ask if I needed assistance using the checkout computer, they just rushed and said show me your receipt. I'm totally disappointed.

Honestly, just lack of customer service that scored this one star review. They only have 4 cash registers and none were open- the rest is all self checkout. I was having issues with a barcode not scanning and took forever to get someone over to help. While shopping the only employees I saw were picking orders for online customer orders, they leave their big buggies and carts in the middle of the aisle blocking for customers in store. Just overall the worst Walmart experience around.

This store has been trashed for months! They need new regional and store managers obviously!

You know times have changed when you pine for the old shopping experience of Walmart lol Its standard Walmart crowds on Corona-roids...the now standard, gated entry and exit point bottle neck the crowds going in and out. And the layout and crowds make 6 foot distances very difficult at best. That being said, using Walmart.com I was able to locate toilet paper by location and it was here when I arrived. An extra star for toilet paper!!!

This is my neighborhood Walmart Super center and the review is specific to the pickup experience during COVID. The store has 2 ways of pickup - curbside and in-store. The curbside is pretty standard but I was very impressed with the in-store pickup. The pickup Concierge is automatically opens and closes automatically based on sensors if someone is close and is cleaned everyone it closes ( after every time is closed). I scanned the barcode and a store employee was there with my pickup. Super smooth. Would highly recommend for pickup. I have been to the store in non COVID times and have found everything I looked for.

Walmart is so expensive, not enough ducks, their plants are dead and not planty, they do not have haunting Adeline, and they have trashy music

I love the convenience of delivery. But, who are the shoppers. For 3 orders in a row I have gotten 2 loaves of bread (different brands) with a one and 2 day expirations. ive had several other items expired. customer service will fix, but its time consuming.

Man worst service ever. Never answer any phone calls, when they do pick up not very helpful. I had bought some tires from them and the tires had a blowout 2 weeks later. With the warranty I would still have to buy the tire then they would look at the damaged tire to see how much they would pro-rate it. Set up an appointment only for them to say they misplaced the tire. So I decided it was a sign to take my business somewhere else. In my opinion "Management has failed at this location."

The produce here is a terrible selection and I frequently see moldy limes or other nasty stuff... Today was the last straw, I needed to buy a propane torch and 4 diff associates refused to help me. One gave me a 6 digit aisle ID and said go find someone in gardening..... then the gardening said he has no clue how to use that. kept getting pointed in different directions even though they have an internal locater app. Amazon and HEB only, I will never shop here again even

Any business that has 100% self checkout is frustrating to start. Then to have your receipt checked at the door is the cherry on top. My perception: I'm doing your job -- then you have the Gaul not to trust that I'm an honest citizen. I am obviously not the clientele they're searching for. Never coming back.

This old lady Thad work in Walmart was Bing races to me in my dad then she said that I was Robin

Today it's 4 Stars I needed briskets and the guy stocking shelves stoped what he was doing and helped me! He brought me a case of briskets, after he weighed and priced them all, and let me pick through the box! Great customer service and very much appreciated!!

I purchased an item manufactured by Walmart and box states 2 year warranty. Spoke to 5 different customer service reps and 3 said I can get a refund up to a year on Walmart products. 2 of them stated otherwise and I have to contact manufacturer. I have been waiting for a response after 3 tickets that normally take 3 business days to repond and nothing. Customer service representative stated someone tried calling me but my phone bill log states otherwise. This has been ongoing for 3 weeks now and am still waiting for a reponse.

If I could give them minus I would. It looks like no one is in charge of their fish tanks I counted about 12 dead fish and few other ones in decomposition process.

I cannot believe that AGAIN I was FORCED to check myself out and be reprimanded by an employee after I had paid for everything that I had not scanned one item and she also asked how much of a certain item I had scanned which I scanned correctly. She has done the same thing to me in the past and actually charged me TWICE for the same item and an additional item. I realized it when I got home and checked the receipt . I let it slide but now again she approached me same employee with the same thing. Again I charged myself twice for same item. If you want to hire the inadequate employees to stand there and watch me do their job then I suggest hiring them to actually work and check people out so mistakes are not made and I am not treated like a criminal everytime I have to do THEIR JOB!! Walmart has gone downhill so bad and for years myself and my family shopped here. ABSOLUTELY NO LONGER! I feel like I'm in Communist China shopping here! It is NOT a good experience anymore like HEB gives and Randall's. The produce is lousy and rots within a few days of buying. Meat is charged a price per pound but when I weighed it was so off so they are shorting us on how much we pay versus how much we get. HORRIBLE EXPERIENCES I have had at this store and I forgot to get that employees name again! She also as I walked out was reviewing the machine I checked out on! I was going to walk back up to her and confront her this time and ask-if she felt good about her job of doing absolutely nothing to help but review what she should have been doing as a checker in the first place. If you want us to do their job then pay the customer!

I typically order on the Walmart app and pick up my items at curbside. I've been doing this for about a year now. It's completely free, they don't charge you extra per item like HEB does. You can chose what items you'd accept substitutions on and what you won't. If they're completely out of something on the day you submit your order if you do it far enough in advance, you can go back and edit your order and add it about 10 hours prior to pick up. During COVID it's been a lifesaver not to walk around the store. I add stuff to my cart all the time until I'm ready to pick up. The people who bring your order to you have all been nice. If there's something missing after you get home, you only need to go back on the app and indicate you didn't get it and they remove the cost from your balance. (I've only had that happen like once or twice and I order about every other week.)

Called to speak to someone in Customer Service Center--unable to. How can people be too busy to answer a phone call? I got transferred to that department twice, no pick up. Then, the lady who originally transferred my call acted like she couldn't hear me. I hung up. CAN ANYONE ONLINE ANSWER THIS QUESTION BELOW? Are you taking swimsuit returns in the store? I purchased my swimsuit back in March 2020. I was told they aren't taking returns in the store until further notice when Covid was over. Has this changed? How long do I have to hold on to this swimsuit before i can return it to get my money back?

Nobody answers my phone when I call and the workers are extremely rude to ur face or/and on the phone stay away from this Walmart

Typical Walmart, nothing special. Ghetto like most Walmart's across the country are. No one ever wants to help you or asked if they can help you when they walk past a customer. Not enough registers opened and long lines. However, 3 stars for this location as a lady walked up and asked if that's all I was purchasing and was I using a credit / debit card ??? I said yes mam. She scanned my item (two wiper blades), swiped my card, printed out my receipt and I was on my way. She was a portable register and a blessing :-)

I have been here about 5 times since I moved to the area and haven't had any issues. The store is clean and the employees are fine. It's a typical Walmart and the checkout line situation will probably never improve.

Thank you Wal-Mart for your TERRIBLE service. I was a happy customer, referred friends and always left positive reviews, but after a series of awful visits I will never go back. One visit- my online grocery order was sent to Arkansas Next visit- I waited 30 minutes for my pick up order that Arkansas originally had, only to see people arrive after me and leave before me, repeatedly Next visit- my son Ezra's name on his cake was spelled ECRA. I waited for 30 minutes for help from the bakery, then had to call the store to get someone who could walk over to the bakery to help me. Next visit- got a Christmas tree, took 3 hours and 4 customer service reps to try to wrap my tree. The reps were awesome, but didn't have the tools from management that they needed to be selling trees. Also, fake trees were listed with lower prices on the display than what they were actually being sold for. Total false advertising. Next visit- needed 2 rotisserie chickens. There were none ready to grab, but we're ready in the roaster, it took 2 ladies and 40 minutes with a lot of back and forth questions. "How many did you want again?" (Disappear for 10 minutes) "what kind did you say you wanted again?" (Disappear for 15 minutes). I finally had to leave to make an appointment and get my toddler to a restroom so I found a manager to help me. Next visit- grocery pick up- all my stuff got thrown into my car so roughly, my yogurt bust open in my car, my crackers were smashed and the box was crumpled and my blackberries were covered in mold. Complained online and got emails saying they called me but I never got a phone call. I will never go back. I would rather drive further than give my business to this company. Serious changes need to be made. Nearby stores have much better service and are worth any extra money just in undamaged goods and time saved for service.

cheap company, either won't hire enough workers or pay too little to attract people. found one person to help me then they pointed and disappeared. the product was not there. the pharmacy incorrectly filled a prescription but couldn't explain why, also had not unpacked a delivery containing a med I was promised today. self checkout? have to check yourself out, bought wine,, and a sweet foreign lady working there pointed to the screen....."under 40 or over". I had to help her pick the right answer. I am 70. I support foreign workers but get them help to succeed so they stay pay some $$$$ get some workers....maybe $20 or $25 an hour i don't know

I really don't have much to complain about. I go. I shop (aimlessly most times). When I've had to do returns, during COVID) I had no issues. I add my receipts to my app to start the return process online. When I got to the counter, the app hadn't sent in my returns or processed them. They just weren't showing up on the screen. Luckily, I took my receipts with me just in case, good thing I did. I had several returns to make since we had just moved here and bought a ton of things for our new home before and after the move. The girl helping me was so sweet and understanding. She was just grateful I had the receipts. This location is maybe 5 minutes from my house so it's very convenient. The lines are never as long as our old store in CA. It would be nice if there were more employee ran checks out lines though. But other than that, 0 problems.

I have to rate this store on my recent experience. We buy our groceries elsewhere. But we do occasionally come to Wallet World as wifey calls it. We needed to update a tv. A very nice lady by the name of Rose assisted us in finding and purchasing this item. She even helped carry it to the car. Appreciate the customer service that we received. We like this Wallet World a little better than the one located on I-35.

Wow, so pathetic. Walmart doesn't mind 1000 people rushing the store on Black Friday when people get injured or killed trying to get a 'deal' on a flatscreen TV, but heaven help us when desperate human beings need food and the store decides to close or treat adults like cattle making them wait in line for 30 minutes to go inside to buy soup. I loved reading Sam Waltons autobiography, he was successful because he filled a need helping the community. Today when we went to our local Walmart- they were closed. Not a cloud in the sky and it's 40 degrees. Your supply chain is the most advanced in the world, if you're telling me you had to close to protect your employees from driving on the roads I would have to say false. Unfortunately Walmart today is not the same as it was 30 years ago and if Sam Walton was alive today he would be ashamed of you and your store today. epic fail.

I can't be mad at this one. First of all it's Wal-Mart, so... yeah. When I lived in Plano, I had the luxury of having a neighborhood Wal-mart right around the corner. Those don't sell everything Supercenters do so they tend to be quieter and the associates are friendly. Surprisingly, this Wal-mart Supercenter has the feel of a neighborhood store. Everyone is nice in Round Rock, though, so maybe that's it. If you go early in the morning, a lot of the associates will tell you good morning. I love that. Self checkout is a life saver even though more and more people are figuring out how to use it. Most people use it to get in and out quickly with a few items, but you get the occasional "my buggy runneth over" holding up progress. Overall awesome store, Wal-mart prices, several other stores inside that provide various other services, great location.

I can't believe this shit AT ALL. I actually loathe Wal Mart, and anything to do with the Wal Mart family.. but I'll be damned it this WM in particular makes the experience very decent. Its a very clean store. Like, very. It seems more spacious, and although they suffer from "aint got a damn cashier on the register, go self check out" syndrome like all other WM's, its a pretty easy shopping experience. Well stocked, the few times I've been in over the past month. (late night, its super cold and we have no winter wear trips) Doesnt always have THE most helpful or outgoing customer service folks on the floor, but overall, when I do go, I don't hate it.

Imagine having to call into the store just to have someone cut some fabric, then. stand and watch ten associates walk past you, have two associates and a nice bank member announce it on the intercom. No one comes until another associate comes 20 minutes later and asked have you been helped then proceeds to find the ONE member who cuts fabric named "Randolph" who never shows. Ten minutes after he comes back to tell you that he even went to the manager and all the manager said was that "Randolph" was supposed to be on his way. You grabbed the fabric at 4:45 in the afternoon. You left without it at 5:24 pm. Only good takeaway from your experience is that you might bank with the new associate's bank for his amazing customer service and out of 11 associates and one manager only ONE associate cared enough about the customer to inquire about your experience in their store while the others simply waited you out...I promise you I wished that this was one of my Mystery Shops!!!!

Not a single person knew what they were doing in the garden center. Horrible experience buying from this Walmart

The last two times i have been there only one bathroom have not been back.To big of a store for just one plus when they clean takes forever should make sure both bathrooms are open.

Was visiting the area from out of country and had to go purchase a extra piece of luggage to travel home from all the purchases I had made while on vacation. The luggage area was a big mess like it was picked over from a boxing day event. Products were all over in wrong spots making very difficult to make a informed decision on cost or value of what I was about to buy. After finding a product I headed to check out and was helped by a worker to scan the product because I didn't see the bar code. Once I purchased my product and ready to leave I was met by a worker asking to see my receipt to which I'm glad I didn't ask to email receipt because I wouldn't have had one. Now here is my issue, once I have bought and paid for the item it becomes my property and once verified by the worker which again is BS since they are 10 feet from the register. Now wants to look in my bag, and of course nothing in it but it insults me to be stopped and checked like I've committed a crime. If you think a person is a thief call the cops but don't imply that everyone needs to be checked over. I went to three different Harley dealers in Tx and not once leaving with any purchases do I have someone ask to search my property. I shop at Costco and their policy which I agreed to participate in while buying a membership stays they will check receipts but they most certainly don't go through things I buy. That was an illegal search of the worker and if at any time you want to fix the problem have products that you believe someone will hide things in go through a person operated check out because the moment I paid for the product it belongs to me. Just like the pants I'm wearing, you don't get to go through my pockets because it was bought at store.

One of the most disrespectful experiences I have ever had at a Walmart. I went here recently to fill a prescription. As I was leaving, I accidentally spilled my drink. There was not a cleaning station nearby and the pharmacy was slammed, so I spotted an older woman who worked there without any customers in the checkout line. "Excuse me, ma'am? I just spilled my drink next to the pharmacy, and I wanted to let you know so there were no accidents." "Is there no one in Pharmacy who could help you?" At this point, I'm a little taken aback by her tone. She's very curt, but I tried to stay polite. Who knows? Maybe she was having a bad day. So I said, "No, ma'am. The pharmacy is packed, and they are helping other customers, which is why I came to you." At this point, she sighs audibly, rolls her eyes, and proceeds to walk away. I am incredibly confused and a little perturbed at her reaction. Truly, I know people have bad days, but In the customer service business, you can't treat someone this way. After she reacted that way, I just turned and walked out the door.