Walmart

The employee named Donna in the fitting room section today on 07/12/2025 was extremely disrespectful to my autistic friend. She was missing for 30 minutes prior to this incident. My niece was already in the dressing room and was trying on clothes. They didn't fit so she asked my friend to go get the right size and when he returned with the right size Donna proceeded with yelling at him and scolding him. He didn't understand why he was being yelled at so I stepped in and told her she has no right to talked to anyone like that. Then Donna doubled down and told us to get out of HER store. Sorry Donna didn't realize you were the owner of Walmart. Donna you definitely don't deserve the job you have. Customer Service is not for you. If I could give this store a zero rating I would. To the managers you should train your employees on how to treat people and how to treat disabled customers. DONNA YOUR A SHAMEFUL EMPLOYEE AND HOPE YOUR DISCIPLINED FOR YOUR ACTIONS

David is so friendly in accommodating and cares about his job. He's so helpful. Got a great personality and he just brightens up your day. You brighten up my day every time I see you stay there forever you're great

This Walmart honestly couldn't get any worse. They're always out of stock. They treat everybody with disdain. They're rude. They lie about their own policies. They lock everything up and you can't ever find anyone with a key. Trying to buy baby formula from here is a nightmare. Everyone I have had the displeasure of coming in contact with the store is just miserable. Multiple times. They've also just locked the bathrooms instead of cleaning them, and even when they're open, they're filthy. If you must shop at Walmart, I suggest the Lacey or Neptune one. It's worth the drive to not deal with the the people that work at this one.

Walmart is amazing. They have everything you need. Cosmetics, food, dairy free, gluten free, sugar free. Sensitive skin washing brands, and sensitive skin lotion. The best thing is, when there is sales, all of the prices are very cheap. A very clean store to!!

Very disappointing experience. It seems that you don’t trust your customers — one of your employees refused to hand me the Kendamil formula directly, which felt unnecessary and insulting. Another staff member was extremely rude to my six-year-old child, angrily telling him to “stop playing with the ball” even though we were already heading to the checkout. A third employee stood behind us in a way that felt suspicious and intimidating, as if expecting us to steal something — which is completely unjustified and offensive. To make matters worse, I stepped on a broken glass bottle that was left in your parking lot. A shard of glass pierced my foot and caused bleeding — it was extremely painful and could have been a serious hazard for others as well. This whole experience left me feeling humiliated and unsafe. I will make every effort to avoid shopping at your store again.

Products are becoming easier to find the more you go but best advice best time to shop is the last hour and a half before they close not too crowded and if you fancy running you can get some cardio in while frantically finding items on your list.! Then magically appear at self checkout ( which is a fine experience) and run them coins bag yo stuff and go home.

I wish I could give this store a negative-1. Before I ever get to the problem let’s talk about the poor customer service. From the department manager to the store manager. There tone and attitude towards resolving the issue was very poor and nasty. Joe the manager and Donna the department manager refused to give me the correct price on the items because I quote TEENAGERS have been changing the signs. SEE photo exhibit 1. So in a store full of cameras you’re telling me that teenagers had nothing else to do but change signs. Donna’s tone was as if she wanted to accuse me. So I Simply suggested run your camera back. They did not do it. In a day when a dollar is harder to earn than ever and stress is high for everyone I didn’t not need this frustration or embarrassment. I am a nurse and spends my days caring for sick people. All I wanted was to make my purchase and go home and get off my feet. Unfortunately I spent an hour to leave with nothing but frustration. Save yourself some trouble go to Target.

The only Walmart that I love is the one in Lacey Twp. NJ. Staff are all so friendly & helpful. Shelves are usually full and self checkout is really quick. I usually choose the cashier checkout lines for help with bagging my items ❤️❤️❤️

Well I know this place is crazy a little but David is the best. Such a great personality greets people tell u to have a good day. I just love his attitude. Ask him anything he knows about it. Give him a raise seriously hard to find somebody like this guy.

Good clean bathroom. The Toms River Walmart bathroom exudes cleanliness and comfort, making it a pleasant experience for visitors. I ran out of toilet paper and a nice employee named Quanteesha came in and offered me toilet paper. The toilet paper was excellent, perfect 3 ply and felt so soft on my behind. I often stop by and buy menstruation pads and continue to the bathroom to continue my business. Thanks Walmart!

This Walmart really needs a facelift or a complete redo or an expansion. The store should be a Super Walmart since it serves Toms River & so many nearby cities. The food section is minuscule and not a full supermarket. They should have fresh fruits & vegetables, meats, full dairy and a bakery, a wider selection of dry goods and more of just about every department. They could be making bank here as the store has every demographic shopping here. The customer service counter is usually swamped. They should divide the counter into two lines: returns and other. The other like bill paying, money transactions, etc takes up so much time and there is always a wait for those returning or need to ask a question or get a price adjustment mistake fixed. The bathrooms surprisingly are ok. The store could be cleaner. The door checkout is what it is. The front door with the side entrances to the main doors needs a cleaner sleeker look. The employees don't look happy. They look exhausted and stressed. The parking lot is so busy. They need more handicap spaces for all the seniors that shop there. I could go on. The upside is cheaper prices and the central location on Route 37. Need stuff on the cheap check it out

You're going to put the batteries behind a register and a very busy register at that, then you have to make sure that the register person understands where the batteries are.

They are constantly out of stock of items that i need only come to this walmart as it is a short drive from my house. Someone please fix up this walmart it's needed badly !

this is the worst walmart in the country...a bunch of homeless people drinking and using drugs in the parking lot and wooded areas behind the stores..cashiers stealing lady charged me for 4 breads and i only had 2 in the cart...also the workers are not stocking the shelves they didnt have any sodas or waters place look like a diseaster area inside..

Apr 15, 2022 WTF! In New Jersey, the in-store plastic bag ban starts on May 4. The Toms River Walmart on Route 37 has a large sign informing customers of the new law and a reminder to bring bags to pack up purchased items starting on that day. Today, upon checking out at this location, there wasn't any plastic bags at cashiers and customers were told they had to purchase bags today to pack up their purchased items. Despite having a large sign reminding at the front door reminding customers to bring and/or purchase bags starting on May 4. A lot of customers was not prepared for this and was forced into purchasing Walmart shopping bags. A nice surprise from Walmart Management on the Easter Weekend.

One of the worst experiences in a Walmart in my life. Me and my boyfriend had stopped in to pick up a few things and we both ended up with all together a $120 order. We decided to use the self checkout and did our transactions separately. Boyfriend decided to pay for the bags and as I was ringing up my own order we noticed an employee standing next to us staring us down the whole time to the point it made us both uncomfortable. We paid and as we were getting ready to leave the guy stopped us asking if we paid for the bags and that he didn't see it on our second transaction. Instead of asking to see the receipt like normal it felt extremely accusatory that he was watching our every single move. I don't know if it was because my boyfriend is puerto rican or what. Not to mention the store was an absolute mess and had a weird smell in some isles. We ended up calling customer service to complain got sent to a different person for them to hang up on us! No call back no assistance nothing. The worst absolute experience! NEVER GO HERE! Do yourself the favor and go to the one in Lanoka Harbor! It's so much nice service was and cleanliness wise.

This is an unusual Walmart. It feels very Kmartish. The entry is strange, the isles feel cramped, the parking lot is wierd too. For a super Walmart it feels small and uninviting. Their outdoor section was pathetic and I couldn't even find the camping section. I will say that their automotive dept seemed pretty decent. The store itself was clean, as was the restroom. After I scanned and paid for my item it was scanned again on the way out. Nothing better than wasting my time. Not impressed.

From the moment my friends and I pulled into the parking lot we knew this was going to be a horrible experience. We got to this Walmart at 10:50pm, they close at 11pm. We all knew exactly what we needed so we would be in and out. One of my friends had finished grabbing what he needed and was already in self checkout. We walked up to self checkout at 10:56pm and the man working in that area put the aisle blocker out right in front of my friends and I and yelled "CLOSED. WE ARE CLOSED!" and would not allow us to purchase what we had. We had to shout to our friend already in the self checkout to purchase our items for us. As we handed the items to our friend, the man that informed us that the store in fact closes 4 minutes early, gave us a nasty look as if we just broke the law. There was no control over the self checkout area at all. There were big families just walking around waiting for their turn to checkout which does not make sense because they shouldn't have been allowed in self checkout because they were "closed". These families were also placing the items they planned on buying on our scale messing up our transaction because the weight was incorrect. Walmart is already not our first choice to go to and this just gave us another reason to go somewhere else.

Walmart is never a fun experience . This one is somehow extra unhelpful and Walmarty. Sometimes I might need something basic like cleaning products or an ugly sweater for Christmas time and somehow they will always not have what I need . Like they will have bleach but only in some giant size or scent I don't need . Cluttered , narrow scary automatic doors . Dangerously designed parking lot with plenty of people parked In The same spot sitting there for long periods of time , there when you arrive and there when you leave .. waiting for what? Not illegal just , very very walmarty I give it a 2 for Walmart consistency of bad bad bad place to be ever . Might be a good place to get a good viral video.

Big fat double-wife zero! And the manager is not. Nice person. Very rude and dismissive. At least that was my experience. I used to hate having to go to this location. Hate, hate, hate, hated it. So will you

Worst Wal-Mart I have ever been in. They are constantly out of stock. I will go in for maybe 10 things and be lucky to walk out with 3. Also it is very messy, cluttered and dirty. Also if you buy online and it is delivered from that store you have a 50-50 chance it will either be damaged or wind up at the wrong address. If I really want anything from Wal-Mart I will drive an extra half hour to their store in Lacey.

Horrible kept hanging up on me after stating my order was delivered and it was not waited on the phone for 2 hours trying to resolve the issue they kept hanging up on me. 115$ down the drain couldn't even go inside to resolve because they won't allow you to would not recommend anyone complete express delivery at this store!!!!

1/5 stars Bought a 5pk of Batman themed hot wheels, and I'm very disappointed and more so upset. These are terrible towels and I'll be returning them immediately.

Nobody walks into a Wal-Mart with many expectations, yet this one fails to meet the store's mediocre standards spectacularly. From the parking lot, to the shoppers, to the employees, to the shelves, you may find your skin crawling as you rush out. The parking lot consistently has solicitors and some folks hanging out in the front of the store, who really aren't hesitant to ask you if you know where to buy drugs. Though this isn't always the case, count on being at least asked to bum a cigarette. This may not be the store's fault, but it's the only major store in the area I see this in, for what it's worth. Many, but not all of the employees are rude and asleep at the wheel. For a supercenter, there is a better food selection than a non-supercenter. Also, for a supercenter, there is a very sparse food selection than any other supercenter. I've said supercenter too many times. The most poorly stocked shelves are definitely the food shelves. The rest of the store seems to stay stocked just enough to sustain business. The only big plus is there is a large self-checkout with 10 or more registers. Hold on though, this big plus is completely negated by the fact you'll be judged by curmudgeons standing guard in their aprons if you have anywhere near 20 items. Even if you know you have only 18 items, don't ask them to count to confirm, they turn into a brick wall and direct you toward a normal checkout lane like a broken record. This Wal-Mart is fine if you happen to be passing by and need to grab a quick 1 or 2 items. For anything else, Lanoka Harbor, Brick, and Manahawkin are worth the trip and fantastic options compared to this cesspool.

terrible place to shop,unfriendly workers the prices often dont match up at the register

THIS IS NOT A SUPERCENTER!!!! Walmart is a necessary evil. Low prices but the entire shopping experience is pure Hell. The poorly designed parking lot is a headache that is exacerbated by clueless pedestrians and senior drivers. I won't give it only one star because there are some employees there who do actually work hard, bust their ass, and treat customers well. However, I have never, ever had a positive experience picking up a site-to-store order. Dozens of employees will walk in and out of the backroom and not one will help you. If you're lucky, one or two will call for someone else to help then give you an excuse why they themselves can't. The ladies restroom is filthy and most stalls have broken or missing locks. Pros: self-checkout, low prices Cons: parking lot, trailer-trash clientele, slow response for help in the "site-to-store" department. Disgusting rest rooms.

The staff here is very rude. They always stalk me and follow me around. They harass me when I pick things up and ask if I'm going to buy it.

I was at a Walmart in Mexico, filthy, flies buzzing and doing the macarena on the exposed warm fish... I guess their manager transferred to Toms River. Hola, amigo! First off, the only Walmart on earth with no fresh food, er... like vegetables. Unless you count chewing tobacco as a vegetable. Which from the looks of the local customers was probably the case.

Worst walmart ever! Total WHACOS! Was shopping with my wife and kids they had nothing on the shelves call them selves a super walmart and have no produce! Went to the changing room to try on some shorts had my wife get me some different sizes and they were all over the place like everyone their is a crook! Trying to steal clothes. Then go to check out my wife takes my daughter to the restroom while i check out with my son i start scanning everything they have no modern system for self check out so they have to physically watch every single transaction and swipe that you do whats the point of a self check out then. So the guy gets confused and tells me that i didnt swipe something so i tell him i did and he gets pissed and gives me attitude so i keep my cool he checks and find out im right and is all pissed then says what about then item in your hand. Yeah buddy you stoped me in the middle of me checking myself out of course their an item in my hand. He gets pissed stande over me and says well are you gonna scan it i wanted tonpunch this mother **** out and acting like this in front of my 19 year old son again keep my cool. Then wife and daughter come over to see if were ready to go my daughter has trouble walking for long periods and my wife had a scooter because she has MS and my daughter sat in the scooter while we were grabbing all the stuff then he comes again chest out wanting to murder us saying shes not old enough and cant be driving the scooter! Shes a child that cant walk stand right now and a quiet respectful one at that! He makes her get off the scooter as if we dont make her get off he gonna call the police long story short SCREW YOU and SCREW your walmart let this place burn

Walmart in Toms River was very kind to me. I do not look this abled but I had a severe stroke 6 to 7 years ago. With winter it gets excruciating in my back. A very nice staff member assisted me with two large cases of water to my vehicle. Thank God for that assistance!

One of the worst Walmarts I have ever been to. Poorly stocked and employees were rude.

This Walmart is the mess of messes... It has to be the oldest looking Walmart, not to mention the dirtiest. There are always cases of boxes, in the isles, up, down, around. When you ask someone for help, there is always a standard answer, "if you don't see it, we don't have it." What the heck kind of answer is that? They don't bother or even pretend to look. I know that Manchester has been trying to build a bigger better Walmart, so I guess they are just letting this one go.

Can not say enough amazing things about their Assistant Store Manager Steve. Went into the store looking for something extremely hard to find. Steve went above and beyond to get us what we were looking for. Greatly appreciate all the help he gave to us.

Rude rude rude! Crystine was just rude, I was trying to return an item which was closed in plastic just the box was open within the 15 day return policy. They came up with their own rules not following the store policy. After the cashier explained the return policy, I asked to speak to a manager, one of the managers, Christine came to help, she didn't even bother to look at the receipt or the box . I went to another Walmart in Brick town, was able to return the item with no problem.

I was just at the super Walmart in Toms River today and when I went to check out all the registers were closed .I went to self checkout and asked the answer I got was the dumbest thing I have heard in a very long time.I was told all the cashiers called out.Are you kidding me! Why didn't they ask people from the previous shift to stay late or call people in early or maybe someone who was working on the floor knew how to operate a register or maybe even 1 of the 4 assoc. that were standing in the self checkout area could operate a register.I am not very technology smart and needed help like 4 times.I did receive the help but thats the last time I go to any Walmart and I am going to change where my prescriptions are sent to.

Went today to the vision department and employee was rude and disrespectful. Treated me like I was bothering him and walked away and left me talking! Horrible customer service! I don't recommend this store.

This is the worst Walmart I have ever shopped at. Unfortunately, it is very close to my home so I go there only out of convenience. Always out of stock on products-sometimes up until a week later. Store has odd layout besides NEVER enough help at the registers-it baffles me as to why the store has all these registers which are NEVER all used-not even during Christmas. Do urself a favor and if you can, drive the extra few miles to the Super Walmart in Lacey!!!!

I waited a week until I got paid to get the CLUE board game I really wanted. So the day comes and I Uber there to buy it and then I Uber back. When I get home to unbox it the most important pieces weren't in the box. Toms River Walmart you fucking suck.

I was looking for Ratatoing instead I found Ratatouille, I was also looking for Food Fight instead I found movies about healthy eating, also the Walmart McDonald's was out of Shamarock Shakes and I want 1 right now.

i could not believe the treatment i recieved today i went in knowing exactly what i needed and where it was , i figured to be in and out .i got what i needed fast and went to the cashier who made a mistake and charged me for three items from the pet dept when i only had two . 1 asked her to correct it and she said without an apology you have to go to customer service to correct my purchase.or just go and get another one . the 2 items were plastic plants for a fish tank and i told her i dont need another one and just brushed me off . i went to customer service where there was a long line ,i told the person in charge of the line i have groceries in me car that are going to melt i should not have to wait on that long line for a cashiers mistake . he said sorry thats the way it is . i asked to speak to a manager . he said ok and i watched him ,he didnt phone anyone or page anyone ,then told me no managers are available.i questioned him on how he tried to get one as he never tried.he said you just have to wait on line.needless to say some of the frozen products i purchased that were in the car melted and the ice cream had to be cleaned off the seats in my car . i am not one to complain but i deal with problems on my job being a service manager but would never let something like this happen as we live on customer satisifaction and strive to make a customer happy

Well they were really nice but I ordered something site to store and waited 30 minutes for then to try and find it. They never did find it. It would have been nice if they offered to cover the shipping to have it sent to my house. Nope. So I cancelled the order. Last time I did site to store here it took them 20 minutes to even acknowledge me. I am so done with Walmart.

Absolutely horrible!! They NEVER have anything on their website that says "in store". You're lucky if they have more than 2 registers open, 1 person at the customer servic n NEVER can find a salesperson on the floor. Wrong items under upc lables. Bathrooms ARE FILTHY! I mean wtf???? Out of, or don't carry most items. Get it together Walmart or I'll stop shopping here all together.

Ugh! Dirty and a mess. Hard to get through the aisles and many of the people seem so irritated. It was not fun. I should of realized before I even went in as the parking lot was crazy. Just terrible.

One thing I really liked about Walmart is that it has a very flexible return policy. With a receipt, you can return unused items within 90 days of your purchase. Without a receipt, as long as the item has a tag or UPC number, you can return up to $50 in store credit, with a valid license, a max of 3 store visits (http://corporate.walmart.com/policies). My family member bought a lot things at Walmart, more than she could really afford. This is because she's elderly and has slow-acting dementia, which is hard to tell if it has worsened since it's so gradual. To help her out, twice in the past I returned $48 and $50 worth of items to my nearest Walmart, Walmart 1844, without a receipt but with my license, so receiving store credit (gift cards). Tonight I went again to make a final return of these items. The associate emptied out all at once the items I wanted to return from their bag, when it was my intention to hand them out one by one. Why? Walmart has a policy, that whatever you bring "as one" is what you have to return. So if I bring $55 worth of returns without receipts, I don't get $50 of store credit, but instead the associate has to get managerial approval, which can be denied. Other than that, he was very nice, he was patient with me and I thanked him. As I feared, my total was over $50, and then Kathleen, the manager, came. Kathleen had approved a previous returns. He explained my situation but she would not hear him or me. She was instantly upset with me, began to cancel the purchase. She defended her actions by saying she's already helped me twice, and that what I'm doing is wrong. I told her about my family member, which she rolled her eyes at and then repeated that what I was doing was wrong. I told her I could show her a bank statement to prove these purchases were made in a single day. She didn't even make we contact with me. Frustrated, I repeated "I have my license with me." and she said "I don't care, I'm not doing this again." Me: "Ma'am, it is your store policy, it says so online." Kathleen: "Sir, I don't care, it's at my discretion. You've done this too many times." Me: "Ma'am I've done it twice, the limit is three." Kathleen: "Take it to another Walmart." She cancelled the return and the initial associate began to place my items in a Walmart bag that he handed to me.

Place under renovations a little confusing and help in photos not the greatest help when looking to purchase a camera somewhere around $129 and up?? Limited selections out of stock of first 4 selections and was told to use my cell phone .Left store disapointed and went to Brick Wal mart and purchased camera and other items @ $150 .Very poor sales help in camera department should have talked to,y manager..But let there sales fail !

This store is just a total mess! Unless I'm desperate or they have something I can't fine somewhere else I won't shop here. I'll even spend a little more somewhere else. I much prefer Target over Walmart. The checkout lines here are always long and slow as frozen molasses. I've been to other Walmart stores up and down the east coast and this one is by far the worst I've experienced. I've also had issues ordering online and picking orders up at the store. No one seems to know whats going on at the pick up counter and there is never a manager around who is willing to help. I truly don't believe customer service is a priority to them here in Toms River.

wow pokemon card booster pack cost $5 lawl that is crazy they will never sell them at all

The help in the store in not good and u would think that a big company like walmart would be more on top of thier employees given the times. They are always out of stock on things that u need and they never help u when u ask a question.. the famous line they say ..if u didnt see it we don't have it.. like they cant be bothered with u and the store looks like mess every time u go in there. but wait till u get the check out lines .... they never have enough cashiers so u can check out hope u like waiting because u will.