Lila H.
Yelp
I've been going here off and on for years, after today I'll never be back.
The service wasn't just indifferent it was rude.
For a place that lists takeout they never seem to be offering it. They don't even answer the phone, which suggested calling again to place a takeout order, and yet when I stopped in minutes later, I found the staff just chatting around the register.
When I asked about placing a takeout order, I was told to go talk to the hostess outside.
When I got to the hostess, I witnessed her disdain for the customers ahead of me, when all they wanted was drip coffee while they waited.
The moment I asked about takeout, she said no. We're not doing takeout. We're too busy. 
(There's only 1 party waiting to be seated, with 6 empty tables outside and several inside open, but ok)
There was no apology, no suggestion of a better place to go to, or a time to return.
I was a bother to them, that much was clear.
Take your money elsewhere. They don't seem to need or want it here.
Edit:
Oh, and to the owner response.. you weren't there, how would you know what I'm upset about? Because it's a lot more than being told no to takeout. 
Treating your customers as complications to your day instead of as a vital part of what keeps you going is poor business management.
If you treat the employees the same way you talk to me here, I guess I can understand why they're so unhappy every time I've been there, and its only getting worse.