Warby Parker Edgehill

Stopped in today with my daughter to look at new frames and we both ended up ordering a pair. We were surprised with the number of frame options and the salesperson was very helpful regarding width and additional color options. Can't wait to get our new glasses! PS Walked next door to Jack Browns for a burger dinner. Double win on our outing. haha.

The customer service experience here is superlative! Rebecca, Sam, and Claire were the three sales people with whom I had the pleasure of interacting. They were all three expert… from helping me pick out frames, to explaining the details of progressive lenses and what to expect when they arrive. Thank you! I really appreciate your help today…And I would recommend this place, and the lovely associates without hesitation.

I stopped in in a panic to find new frames because mine broke and Rebecca was absolutely amazing! She was so sweet, patient and helpful. She used her knowledge of the frames to bring me glasses that perfectly fit my features and I found two that I loved! They are beautiful, stylish and affordable so I had to get both! Thanks Rebecca for a wonderful experience! I think I’m a longtime Warby Parker customer now!

This particular visit to Warby Parker is very important to me because if you’ve read my other review on their GREENHILLS location, I was treated so badly. However, as I’ve been with Warby Parker for more than 6+ years, never having one bad moment until now…I gave them one more opportunity, turning to the Edgehill location. This place is HUGE and the aesthetic is much nicer/cleaner. Kip single-handedly, with his welcoming energy and kindness, reversed the damage done by the previous interaction. Not only that, I purchased two new pairs of frames [Earle and Nestor] that I’m super excited about receiving. Overall, I just wanted to thank Kip again for representing the brand well, and restoring my faith in Warby Parker after such a horrible experience. Good people and great customer service are hard to come by these days, so his kindness should not go unnoticed or uncelebrated. If you’re an existing Warby customer or even new to the brand, I suggest going to the Edgehill location to get the true feel of a WP experience…the same one I experienced 6+ years ago that had me hooked.

Went to WP Edgehill to have glasses adjusted. Had just read glowing reviews about Rebecca when she met me at the door with a smile. Great customer service!

The staff at the Warby Parker Edgehill location is professional and offered me attentive service, answered all of my questions, and addressed all of my concerns. I can honestly say that this was the best eyeglasses frames shopping experience I have ever had. I purchased 2 pairs of frames. I would definitely recommend them and have, in fact, already done so.

Rebecca was amazing!!! I cant say enough! I broke my glasses very far from home. She came to the rescue! Popped my lenses into nice new frames. So reasonably priced! Yay i can see again. Highly recommended. Was out within 15 minutes. Thanks again!

Really like this shop. I've never worn glasses before but I really enjoyed coming several times to look at frames. Since my glasses came in, I've been back several times to get them adjusted (again, not knowing how they're supposed to fit) and everyone has been extremely friendly and helpful, sales folks and opticians alike. Shout out to Bekah for helping me pick the frames, and Sam and Rebecca for helping me to get them adjusted multiple times!