Wasabi by Morimoto

We dined at Wasabi at the Taj Mahal Palace, having booked the restaurant through the concierge. Although we were told that a reservation was not strictly necessary, we still secured one for 7:00 pm. Upon arrival, we requested a window-side table. However, the hostess, Ishana Kakkar, was noticeably unwelcoming and reluctant to accommodate this request. She informed us that the table was reserved for 8:00 pm, a claim that appeared untrue. The restaurant was largely empty throughout our visit, and we had finished our meal well before 8:00 pm, with no such reservation materializing. What stood out most was not the unavailability of a particular table, but the manner in which the situation was handled. There was a clear lack of warmth, flexibility, and genuine effort to accommodate guests. The overall attitude from the hostess to the front-facing staff felt biased and dismissive rather than hospitable. Hospitality, especially at an establishment of this stature, is as much about grace and intention as it is about logistics. Unfortunately, that standard was not met. Ishana Kakkar would benefit from further training in guest relations and service sensitivity. Based on this experience, I would not recommend this restaurant, nor would I choose to return.

We dined at Wasabi with high expectations, given the restaurant’s reputation and its location within the Taj Mahal Palace. Unfortunately, the experience fell short on multiple fronts. Our reservation was originally for two guests. Upon arrival, the team kindly agreed to accommodate a third, which we appreciated. However, after we were already seated, we were asked to move tables and were eventually relocated to the bar area. Being moved mid-dinner was unexpected and disruptive, and not something one would expect at this level of dining. Service throughout the evening was inconsistent. We were not provided with a cocktail menu, and overall attentiveness was lacking. The pacing felt rushed and disorganized rather than considered. The food itself was below average and did not reflect the quality or finesse typically associated with Wasabi. Combined with the service issues, the overall experience felt closer to a generic high-end mall restaurant than a flagship dining destination within a heritage luxury hotel. This review is shared with disappointment rather than anger, as the setting and brand promise much more than what was delivered during our visit.

If you love authentic Japanese cuisine undoubtedly this is the place. Bit cramped and dark for my liking. Service is extremely polite as expected but slow in the slightest. Portions may initially look small but it's filling. I might want to explore other authentic Japanese restaurants before I settle on this.

I can assure you that this place serves authentic and the BEST Sushis in Mumbai for sure. Just loved each of them. Plus the view surely looks amazing. Wonderful service Too.

First, yes it is expensive. Second, service is very good, attentive and knowledgeable. We liked most of the dishes except the salmon sushi which was just ok. The Yurine mousse was divine. A great experience.

My first real introduction to Japanese food. I am so glad we came here instead of going to my favourite Italian restaurant... We had sushi and a sort of white asparagus (you can tell I am a total newbie) with a really delicious gravy. A salad that the chef had made for the president of the US (I added mushrooms and it tasted Divine)... Am sure the president didn't get mushrooms with his salad. They surprised us with a totally decadent rich dark chocolate cake with hints of raspberry in it. It was my birthday and this was a brilliant lunch. We sat by the window and we should have had a view of the sea... But the building was undergoing construction so that was obscured. The music was horrible and they did shut it off for a few minutes when we requested... But put it back on... That was the only thing that spoilt a lovely afternoon out... But the food was so good, I couldn't give them a 4 star rating. It has to be a full 5! Am I coming back here? Yes. Most definitely!

One of the best Japanese restaurants in town although a little overpriced. Its a must try but only a once try kind of a restaurant. Except the rock shrimp tempura which wasn't that great in terms of taste none of the dishes justify their price when it comes to the portion or the lack of it. The spicy angel shrimp sushi which is their take on prawn tempura sushi with a different sauce which came recommended by the server is a must try but the portion is a little underwhelming. The king crab robatayaki was good but neither the the taste nor the portion justify the price. The dessert which again came recommended by the server was the highlight of the night. I would recommend going to the restaurant even if its just to try the dessert.

Fantastic japanese cuisine with service to back it up. The chefs are well trained and masters at what they do as is evident by the presentation and detail. Fresh wasabi is quite rare at a Japanese restaurant but it’s served here fresh at your table side, ground on shark skin as is traditional. I would stay away from saucy dishes and just focus on the fish and rice and never be dissapointed here.