Truth B.
Yelp
The owner of this place is very talented. Unfortunately, his wife and daughter are very rude. Read the other reviews here and on other websites. There are quite a few that talk about how rude they are.
We swore this place off between 2016-2021 due to rudeness. When we gave it another shot in 2021, there was a new server, so we began frequenting this restaurant again.
This time, we are swearing this place off for good. Apparently, they are unable to keep good help, so once again, Jackie's daughter is back waiting tables, and she is not happy about it at all. You can tell it in her body language and tone she uses.
Here is what happened:
We arrived at 6:18 pm. Our order wasn't taken until 6:35. We ordered appetizers and 2 sushi rolls.
At 7:12, an adjacent table (who had been there a total of 15 minutes) received their crab rangoon. I had been there 54 minutes and still hadn't received my edamame (appetizer).
I asked our waitress (the owner's daughter) about it. She went to the kitchen. About a minute later, an older lady brought me my edamame with attitude. I said, "We have been here almost an hour." At that point, the older lady raised her voice at me, saying, "Didn't she tell you that sushi would take longer?" Um, no. She didn't tell us that there would be a delay. She did nothing to keep us informed. I pointed out that I had only asked for my edamame, which takes 5 minutes tops to steam. (I have since put it together that the older lady was the owner's wife and the young woman's mother.)
A few seconds later, when the daughter refilled my drink, she poured it on my hand. She apologized, but I'm not so sure that it was an accident, as this particular girl is known for her micro aggressions. (Read the other reviews here and on Yelp). We walked out at 7:30 because we still didn't have the rest of our meal. Another couple got up about 5 minutes before we did.
If you decide to eat here and the owner's daughter is your server, do not ask if she forgot about your food. Do not ask for a refill. Do not ask for anything. She will get mad at you and do things to "punish" you. Other tables who arrived after you will get their food before you. You will wait 15-20 minutes for a refill, if you get one at all. Your appetizer will come out after your entree'. She will talk loudly about you in the kitchen. And at the end of your meal, you will be presented with a very high bill that is NOT itemized.