Min K.
Yelp
This is the worst place I've ever been to in terms of both food and service. They forgot to put rice in my takeout bibimbap order and other dishes we ordered tasted awful too.
I had a big exam coming up the next morning, so I wanted to have some good Korean/ Japanese food as a take-out dinner since they are always my comfort food. I ordered sashimi bibimbap, rainbow roll and pork katsu for myself and my boyfriend, and asked my bf to pick up the food since I had to keep studying.
When he brought the food home, we found out that they forgot the rice in my bibimbap takeout. I just couldn't believe they forgot the rice in bibimbap. What's the point of ordering bibimbap when it doesn't even come with rice?
So I called them and asked. And they said they forgot to put the rice in it and if I come back to the restaurant, they'll give me the rice without any charge. Seriously? Without any charge? Isn't it obvious when I order $17 sashimi bibimbap, rice comes with it?
I couldn't go back since I had to keep studying and they just said if I come back sometime, they'll give me a small box of rice for free.... I can't care less about driving there sometimes to get a box of plain rice itself. All I expected and paid for was the regular bibimbap, which has rice in it that I can mix with veggies.
The thing that made me more disappointed was how poorly they reacted to this situation and how rude they were. They sounded annoyed after I told what happened. Also, the rainbow roll didn't taste fresh at all (some pieces of the fish smelled weird..) and the roll itself was too loose to even hold them, so we only finished half of them.
It was very expensive takeout meal, but I didn't care when I ordered at first, since I just wanted to treat myself before my important exam that I had prepared for a couple months. I had no idea I would end up being still very hungry after meal and disappointed by their poor service and food. Since this is the only Korean/ Japanese option I had in midtown, I used to go to this place sometimes, but I will never never go back to this place.