Jill H.
Yelp
I am extremely happy with my first experience at Washburn. I would recommend it for people interested in one-of-a-kind, eclectic, upcycled, imported, reclaimed furniture, etc. The layout and amount of items are slightly overwhelming for a first-timer, but thats part of the appeal for people on the hunt for unique items. I spent about 3 hours on my first trip today, but could have explored a lot more.
I've had bad experiences in the past with overly aggressive/pushy salespeople that swarm around you as soon as you enter the store and subject you to their obvious sales pitch while they hyperventilate and sweat drips down their forehead. Yes, I get it, they probably have kids that need braces. It's not that I want their kids to have bad teeth, I just don't like being forced into immediate buyers remorse.
I never once felt pressured into buying anything today. They had one person working while I was there (Paul) and he was super patient and helpful. I bought two items and got same day delivery (I'm not sure if thats the norm...my new house is only a few blocks away from Washburn but they told me they could delivery today before they knew my address). There were a few other items that I liked but weren't in stock and I was able to pre-order those.
A lot of their Facebook photos had prices on them, so I had a rough estimate of cost before going in. Overall, I would say the prices are mid-range but extremely reasonable when you consider what you're buying (high quality, not massed produced, seems to be a lot of imported, hand made stuff). If you're just starting out or on a budget, you probably won't be able to afford to buy all of your furniture from there but could get 1-2 statement items. If you're already established or want investment pieces, you should be able to find lots of stuff (I hope your kids don't need braces).
My overall impression is that its a laid back place with things I don't think I could have found anywhere else, will definitely do business with again.