Washington Square

I visited this mall to get an Apple 16 Pro for a friend and a tasty Turkish delight. The mall is big, spacious and clean. It's well-lighted and also has Cheese Cake and Co. The restrooms are clean. The instructions to the elevator or escalators are not super clear on the mall help app. Awesome experience.

Washington Square Mall is one of the best shopping destinations in the area. It’s clean, well-maintained, and has a great mix of stores—from high-end brands to more budget-friendly options. The layout is easy to navigate, and there’s always plenty of parking. The food court offers a nice variety of choices, and there are also some great sit-down restaurants nearby. I’ve always felt safe and comfortable walking around, even during busier times. Staff and store employees have been friendly and helpful every time I’ve visited. I also really appreciate the two coffee spots in the mall—both are perfect for a mid-shopping break. Whether you’re grabbing a quick espresso or settling in with a latte to relax and people-watch, they each have a warm, welcoming vibe and great service. Whether you’re doing serious shopping or just looking for a pleasant place to spend time, Washington Square is a solid go-to spot.

Sat at the bar outside. Great day, great food, great derived. Fish n chips with the best coleslaw ever served with FnC. Bartender Maribell is an asset to the franchise. I will be back!

Great mall, lots of awesome stores, doesn’t get too packed even around the holidays. I love the food court there, they have great restaurants to choose from.

Huge mall area with too many stores and busses to count. the inside smells so good and there was a lot of people inside, which made me happy considering what has become of Lloyd Center in recent years :(

It is one of the best malls you can find in the Portland area. To me, it is always a great experience to visit this gorgeous and gigantic mall. I found most of the major retailers and shops here with great deals. The mall is always packed with people, and it has plenty of kids' playgrounds. I would love to be back soon

I am writing to provide feedback regarding the ice cream cart setup at the recent events held in the mall. While the idea of a handmade ice cream cart is creative and adds charm to the experience, I noticed significant inefficiencies in the service that impacted the overall customer experience. The main issue is the lack of adequate staff to manage the demand. Currently, the process is very slow, especially considering the number of people who could visit the mall at any given time. A more efficient setup would involve at least three dedicated roles: one person managing the checkout, another serving the ice cream, and a third distributing ice cream samples. The process of offering samples is where most of the delay occurs. For instance, a group of five people could easily request over ten samples, causing the line to grow rapidly. Without additional staff, this creates frustration for customers and limits the number of sales you could potentially achieve. By addressing this issue and streamlining the service with more personnel, the cart could better accommodate high traffic and improve both customer satisfaction and overall efficiency. Thank you for considering this suggestion. I hope to see these changes implemented soon for an enhanced shopping and dining experience at the mall.

Washington Square Mall is a popular shopping center located in the Portland metropolitan area, specifically in Tigard, Oregon, just southwest of downtown Portland. It is one of the largest malls in Oregon, offering a wide variety of shopping, dining, and entertainment options. Key Features: • Anchor Stores: The mall features prominent retailers such as Nordstrom, Macy’s, and Dick’s Sporting Goods. • Specialty Stores: Includes popular brands like Apple, Lululemon, Sephora, and Coach, among many others. • Dining Options: A range of eateries from sit-down restaurants like The Cheesecake Factory and P.F. Chang’s to quick bites in the food court. • Amenities: Family-friendly features, including nursing rooms and play areas, as well as valet parking and electric vehicle charging stations. • Events: Hosts seasonal and community events throughout the year. Washington Square is easily accessible via Highway 217 and is a destination for shopping enthusiasts in the region.

There is no reason for this mall to be rated anything less than 5 stars -- it's truly amazing. I've been to dozens of malls all over the US, and Washington Square is definitely one of my favorites. We were traveling through Oregon and wanted an indoor, family-friendly stop -- and this place had everything. There's a clean, safe indoor playground and arcade right outside JCPenney (such a fun surprise), plus tons of upscale stores like Alter'd State (my first time seeing one -- absolutely stunning!) and even a full Pottery Barn. The entire mall is spotless, stroller-friendly, and thoughtfully laid out. My husband even sat at a Starbucks table to get some work done while we explored -- such a good blend of chill + entertainment. Free, easy-access parking Clean family restrooms Indoor playground + arcade Great food options + cozy places to sit Gorgeous store selection (Nordstrom, Apple, Alter'd State, Pottery Barn) If you're a traveling family, this is a perfect rainy day or midday stop near Portland. Don't let the 3.8-star rating fool you -- this mall is a gem.

Experience Oregon's largest shopping collection of elite and exclusive brands. This is per its website! We ventured into this mall on Black Friday! No real plans other than to check out what was happening here. Nearly three hours later, my credit card company was throwing a party for itself! Picked a "few" deals here and there. We had lunch at Din Tai Fung (separate review). The crowds were thick and the parking lots are filled with cars. Restrooms are available, but be prepared to stand in a line. Tis' the season.

I have been going here since I was a kid. There are many spots I do miss but recently I have found that I would like to go more often due to the places they have. It is a lot more appealing, down to the food court options. What holds me back though is finding places. The places the maps used to be are advertising with a hyperlink to a map supposedly but I could not get to work. I even tried to manually access one online and it was this ridiculous sea of more ads. I was genuinely trying to find the restroom and gave up. It is exhausting having to use an app on my phone to do anything - requiring a download and a pile of permissions. It assumes I have a cell phone to begin with. So I continue to just go elsewhere for all the shops since I worry if I gotta go and still have no clue where the freaking bathroom is.

Macys bathroom was completely out of order, so they tell me to use the ones in the mall. There's no signage and multiple mall employees keep telling me the wrong directions to the nearest bathrooms. Finally found them hidden behind aunties Anne's. Label your bathrooms better

Lots of stores, some should be replaced but it's okay. Fun to come here to walk around and browse even if your not buying something. Lots of bathrooms and cleaners and places to go.

I love this mall. It's looked the same ever since I was young! They have new sliding doors and it's pretty quiet here on a Friday afternoon. I enjoy less people though, that means less lines!

Wow, what are the chances I've never reviewed this mall? Pretty high, I've been here several times spread out over a decade or more. My number one compliment is strong. This is one of the cleanest malls you'll get to be at. Obviously it's not spick and span, but it's cleaner than you'd expect for the area. They have a lot of weird stores, which is helpful for a positive review. You can come to this mall and find new places that you may love. I'm sure that's why it always seems to be densely populated. I think my biggest pro is the fact that it's HUMONGOUS! It's so big that it's a great workout. You'll not feel cramped. But not just weird stores, they have unique food establishments. Places literally only in this mall, or it seems that way. Try some new food, and support them. Entrepreneurs. For me, the only negatives are more personal. It doesn't have any stores I go to, or any restaurants I love. Add in the fact that it's the furthest away of all the malls on my checklist of places to consider visiting. Also not really surrounded by many other places I want to visit. At the end of the day, you'll be surprised at how clean it is considering the number of people. You'll be able to find new stores and places to eat. I think this is AT LEAST a place worth checking out once.

I'll do an individual section for each category Claire's: Good service overall. We stayed in store for about 20 minutes just browsing, and ended up with a purchase of 25.98 Bought 5 rings-wire rings do not fit children over the age of 7! Bought cute hoop clip on earrings and they didn't have pads like the other clip-on earring and they pinched our 10 years olds ears so hard! DO NOT BUY Wetzels pretzels: I am a HUGE pretzel fan, so I couldn't resist. Pretzels were amazing as per usual. If you plan to eat at any of the tables, please please PLEASE do not leave any trash on the table. Employees will NOT pick it up. That goes for crumbs and sauce spills as well. Food amazing, service and environment not so much. Overall I give the mall 4/5 stars. Could be better but better then others.

Love Washington Square! Great mall, great stores and fabulous merchandise! My favorite stores are Macy's and Chico's and we love Cheesecake Factory!

Stripes in the Washington square mall! Service is fast. They recently added pupusas to their menu and they taste so good!

I work here currently and this week another employee was assaulted in the women's bathroom while security stood by and watched. I wouldn't shop here if I were you. Security will not do anything to protect you but will make sure to not let any dogs in. But will stand by and watch you get assaulted.

Bring your walking shoes. The shape of this mall is just weird. I have a hard time navigating it. Good stores, and there's always something new. If you stay away for a few months, your favorite store might have relocated or be gone completely.

One of the MOST IMPORTANT THINGS is the play vehicles in the second floor food court. TOO BAD they are a RIPOFF! Takes money, no ride AND NO REFUND....

All in all Washington Square is a very nice mall. Several cuts above most malls in its caliber. The architecture is pleasant and open. It is exceptionally well kept up and clean, including the restroom I went to. It has a nice range of stores from the typical mall rat stores to more elevated. All the stores have unique store fronts. It is a very pleasant atmosphere.

Washington Square is a mall that doesn't feel like a mall. I mean that in a good way! It's bright, clean and beautifully designed. Unlike the drab Malls of yesteryear, Washington Square has an abundance of relevant stores, ones you actually want to shop at! With a Nordstrom's and Macy's as anchor stores, and Apple, Williams Sonoma, White House Black Market, Sephora, and lots of food, bath & body, clothing, candy and accessory stores in between. And there are lots of people! Meaning, there were people in the mall on some random Monday in the middle of the afternoon! Lloyd Center is a ghost town even on the weekends! I kept wondering why these people were not at work or in school! Bottom line, this mall is doing it right otherwise it, too, would be empty. I lived in NE Portland for 18 years and now live in SW on the water. There is a level of safety at this mall that I have not experienced in many years. When I went to Nordstrom's to pick up a pair of boots, all of the online orders were bagged and on shelves with no salesperson in sight. The door to the street was just a few steps away. I found myself looking around wanting to tell someone to be careful, but this seemed to be their norm. If this was Lloyd Center, I assure you those bags of online purchases would be out the door and in an old broken down van in a matter of minutes! on Craig's list within the hour. I'm not a Mall person. I'm a go into a particular store, do my thing, leave, kind of shopper. But at this mall, I found myself leaving Nordstrom's and walking around the mall just to check out the different stores. Especially See's Chocolate where they still give a sample just for walking in! There are all the normal mall food options like Wetzels Pretzels and Annie's, and Jamba Juice to name a few. But they also have The Cheesecake Factory, Panera Bread, Bubble Tea, Din Tai Fung - all chains but a step up from food court food. They even have an Avid Cider stand in the hallway in case you need a hard cider on the way back to Nordstrom's. Which I did! As far as indoor malls go in the Portland area, Washington Square is tops.

This mall is one of the nicest malls I've been to in Portland. I enjoyed the natural bright light that comes through the ceiling. You can find all the generic chain stores and food that are expected here and more! The one thing that this mall has that the other mall doesn't have, is a Telsa store, which is fun to look at the newest model and technology. Another store that they have is the Nespresso shop. If you're a huge coffee drinker and own a Nespresso machine, then this is the place because I no longer have to buy pods online and just come here for convenience. The top-level is where you would find the food court and they have a pretty good selection depending on what your craving for that day. They did bring back tables and chairs, so eating there is an option. I always enjoy my shopping experience here and how neat and tidy this mall is!

Great selection of stores that covers everything from Apple to Pottery Barn to Coach. I especially like the dining options here which feature 85C and Din Tai Fung, two great chains which I had the pleasure of visiting in China/Hong Kong. The mall itself is quite spacious and modern looking, and a great place to spend a day.

This is my favorite mall in the Portland area. It has all the expected chain stores (Victoria Secret, American Eagle Outfitters, as examples) and a little bit more (85C Bakery, that was a surprise to see, and Na Hoku Hawaiian Jewelry, and a Star Wars Store!). It's easy to navigate, lots of parking options (I like the garage nearest Nordstrom). Outside of the mall itself are the extended strip mall standalone shops, like Target and Nordstrom Rack. In short, everything is within the general vicinity. I'm here from out of state, so this one stop shop is very convenient. Their food court is modest. I wouldn't bother with that, especially during COVID. All the chairs are removed anyway. We were there on a Saturday late afternoon, and it was surprisingly crowded, more crowded than I like for COVID times. We left within an hour to get away. Yikes.

This is a great walk to window shop. They have every store under the sun. Most of the stores are offering in store pick up, and curbside shopping. They are staying safe and open as much as possible. This is a pretty area too, so it's a delightful way to get your steps, but some gifts and enjoy a nice glass of iced tea. I will be back soon, I have early shopping to do for Christmas.

At a time when malls all across America are closing, Washington Square is thriving. In fact, it is one of the top grossing malls per square foot in the US. Washington Square opened in 1973 and currently has about 210 stores and services. The four anchor tenants are Nordstrom, Dick's Sporting Goods, JCPenney, and Macy's. There is a great variety of stores and eateries offering something for everyone. A sampling of the stores includes Coach, Tumi, ULTA Beauty, Oakley, Sephora, Made in Oregon, Pottery Barn, Bare Minerals, H & M, and the Apple Store. Some of the eateries here include Bombay Wala, the Cheesecake Factory, Din Tai Fung, 85C Bakery Cafe, Starbucks, and Ruby Jewel. There are several mobile phone stores, and even a Tesla dealer. Washington Square is mostly a single level mall except for the second level food court and the additional levels of the large anchor tenant stores. There are comfortable seating areas throughout the mall for shoppers to enjoy. There is a child's play area, stroller rentals, EV and Tesla charging stations, ATM machines, free WiFi and 24 hour professional security. The mall opens at 7am for mall walking. Regular mall hours are Monday thru Saturday 10am-9pm and Sunday 10am-7pm. Washington Square is a beautifully designed mall that is always busy with smart shoppers.

The mall is a great place to shop when you're bored. Need clothes? Mall. Need food? Mall. Need games? Mall. Need makeup? Mall. Need toys? Mall. Whether you go with friends, family, or alone, it's always a great time.

Nice decent-sized mall just outside in Tigard (part of Portland). A bit out of the way from the downtown area, but seems larger than Lloyd Centre. Parking is plentiful in the mall. The mall doesn't look too great from the outside, but the inside is fairly modern (2000s). Nice spacious corridors, and a fairly decent store selection. As an interesting side note, there's a physical Amazon store here. I wouldn't go so far to say it's worth a special trip out, but it's not a bad idea to check out the mall between Woodburn Outlets and Portland.

Washington Square allows Lavelier to sell very expensive, low quality skin care products in a pop up and a small store front in their Washington Square mall. LAVELIER IS A SCAM skin product sales operation. NOTICE: READ ALL COMPLAINTS FILED WITH Better Business Bureau online. Do not believe any promises the employees give you. There are no returns, refunds or exchanges. I'm shocked Washington Square allows this scam operation to operate in their mall.

Been coming here for more than two decades and the best mall in Portland area with every kind of store you need. Now with Din Tai Fung and Cheese cake factory have some serious eats too. Nice to be indoors in Portland

I don't like any mall or property that allows or is ok with things being parked in a handicap load/unloading zone for wheelchair. Shame on Dick's or Washington square for such a terrible attitude towards disabled patrons.

Best indoor mall in Portland. Pretty clean. Nice environment to window shop and do some walking. A pretty good variety of stores. Needs better restaurant options. The options are very limited and the ones that exist are very busy with extremely slow service. Some stores such as Macy's could use more employees as it is hard to find someone to ring up your purchase.

I love this mall! This is my absolute favorite place to shop. The mall is always clean and feels high end. There are so many stores that I love so it makes it easy for me to do all of my shopping at one place. They have some good food and drink options available as well. I have never had a bad experience here!

DO NOT COME HERE IF YOU ARE IMMUNOCOMPROMISED. Mall management does not follow state mandated mask requirement whatsoever. As an employee in one of the stores I feel forced to resign after 3 years of being here out of fear for my personal health. They allowed multiple "anti mask shopping experiences" to take place in December where unmasked individuals were handing out flyers with dangerous misinformation related to Covid 19 while mall management and security stood and watched them. Half of the kiosk employees are either unmasked or not wearing their masks properly. Bathrooms are constantly dirty and stalls are frequently covered in period blood. Overall extremely disappointed with how management has handled everything this past year especially and will never be shopping here in the future.

It was my first time at this mall. Basic, old, and dated. That describes it. There is nothing exciting about the shopping experience at this mall.

A nice clean mall, there are so many stores, great for shopping with friends or family. My favorite shopping mall in this area.

Perhaps it is me coming to terms with my newly discovered suburban life, but I like Washington Square Mall. It is clean, safe, fairly modern and offers a nice variety of stores. It has a decent variety of stores, and every time I have been here it is busy. Haven't I heard recently that malls have been closing left and right? Yet Washington Square seems to remain relevant and successful. Usually I come here for the Lego store or have a meal at Din Tai Fung, but it's also good to just walk around and browse. I've never had a security issue or even rude people, and prefer that it is indoors rather than the outdoor mall trend that has been popular the last twenty years. My only critique is that the food options are kind of lame; however, with Din Tai Fung opening, it has already improved. I strongly dislike the Cheesecake Factory, and the food court options are very typical for a mall (Panda Express, Sbarro.) I was also surprised that there wasn't a Hot Dog on a Stick location! Didn't those used to be everywhere back in the day? Anyway, this is a decent mall and a good place to spend an afternoon.

If you like clothes then this is your kind of mall. Back when I lived in Tigard for awhile this was the place to go. I didn't have to take the bus here even though other people outside the neighborhood do. From my part it's a 10 minute drive in my van to get here which is really nice because all I do is go to the Macys in the area. The employees in the same Macys are really nice. They are always willing to help and are a lot more outgoing than I am. Mind blown! I guess it must be the I am from out of state hospitality that Portland transplants tend to have. If you go to the Mall section, you will see some stores that are not seen in other states. Blue Nile is pretty nice, top of the line jewelry at a reasonable price. Also they have a sweet organic seafood joint where you can get a meal at a low cost. There is a lot of history here, may have been in the PDX area since the 1980s. Drawback: The layout of the this mall is messed up so please read the map to make sure you are going the right direction. Unlike malls in California, this place tends to close early so please plan ahead.

Jim at JCPenny is very personable, helpful, and knowledgeable. He is an expert in suits and took time with measurements and details. We recommend.

This is a. Beautiful clean mall with your standard stores like JCPenny, Macy's, Hot Topic, H&M,Forever 21, etc, and a nicely set up food court on the 2nd floor. They even had a great selection of unique stores, like a Star Wars store, Amazon bookstore, and a store called Highlands that sells real swords shields from different movies. I didn't explore the whole mall since we were just passing through the area, so I don't k ow if it had high end stores like Louis Vuitton or Gucci, but it did look high end since it had a Tesla dealership and Cheesecake Factory which I usually see at high end malls. Loved this mall!

Washington Square seems to change and expand so much I can't keep track. Then again I don't go to malls often but when I do it's for something specific most of the time. Weekend crowds are a given and the restaurants as well as parking, will be packed so coming on weekday mornings are best I have found Well lit, spacious, and clean, with the addition of more benches and resting areas. The mall map/search board is upgraded to a touch screen interactive mode which is helpful as a route is drawn out for you for clear directions.

Dropped by this mall twice during our stay in Oregon. Both times, the place was so quiet with no crowds. It was very strange to go to such a large beautiful mall with hardly any people. It almost felt like the mall was going out of business because there were not much patrons. Really weird! Maybe it was slow because were here on a Sunday night and a Monday night about 2 hours before closing each time. Who knows. Would have wanted more time so explore. Made the mistake of waiting for my wife at Victoria's Secret. Should have been walking around the mall instead to get some exercise and to see what else is here. From looking at the directory, Washington Square has a large variety of stores here. Something for everyone. We only went to 3 stores and 1 restaurant. I'm sure that if we lived in Portland, we would be here more often. A large, clean, good looking mall with No Crowds is a fine place in my book.

This was my first time visiting this mall. Wow, what a nice mall. They have wide variety of stores and several anchor stores like Macy's and Nordstrom. This rivals e Fashion Show Mall in Las Vegas although it is not a big.

I feel like the energy of the holidays surrounds you as all your favorites are in one place and you don't have to brave the elements. Enjoyed the shopping and the lunch at Cheesecake Factory. All in all not as stressful as it could have been. Place is clean and beautiful.

I'm not a fan of malls. I feel too old to go to them, and I'm just under 30. There's kids running around everywhere, and all the hustling and bustling just exhausts me. But as malls go, this is my personal favorite. It's clean, spacious, and has super high ceilings. It's home to some of my favorite department stores (Nordstrom, Ann Taylor, Macy's), as well as Pottery Barn. Parking can be a bit of a chore, but it seems like most of the regulars have their usual places they like to be. A 20 minute drive from Portland, sure, but it's nice to have so many of my favorite stores together.

As far as a "mall" or shopping experience is concerned this place is beautifully laid out and clean. The lighting makes it feel open, bright and airy. It has an abundance of useful and relevant stores to choose from. The layout is a great design as it allows you the opportunity to do a square return back to where you started your journey. The food choices are good and the place feels safe, even with a visual lack of security presence. Parking was easy and entry and exit easy as well. Worth the drive from anywhere around the Portland or south neighboring cities.

High praises to the alterations department at Nordstrom. Bought a dress that I needed to have hemmed within 4 days for a wedding and she promised me it would be done ! Thank you to the talented ladies (esp the sweet lady from Ukraine ) at Nordstrom alterations department!

Does the mall even have a heater? I know it's winter and it's freezing outside but my goodness. Not much of a difference in temp from 30 degrees outside to walking inside. There are plenty of decent stores but I didn't want to try stuff on since it was so cold! Also the parking lot was filled with trash. Would also be nice if there was at least one healthy food option in the food court.

This mall has been open for years. I have been coming here for ever. they do have lots of updated amenities like new bathroom fixtures and the lighting has all been updated. The food court has huge monitors and are pleasant to watch while you are eating. The one thing that I have always really liked about this mall if the parking. we always are able to find some and it seems like there are thousands of spaces. If you try and compare this to other malls then you will fail. we dont have any others in the Portland area that compare to Washington Square. I know that it is always updated. They have great food in the food court and they have been working on more was to entertain people and it shows.

Lots of variety in this mall. Lol funny the customer service attitude is a bit snooty in store to store store, depending on which one you go to.It's like you're selling GNC ( vitamins and whey protein lady not Diamonds. I can give dirty looks to and I give #%## less someone thinks of what I wear or my daughter. She was average looking and thought she was the sh## so funny! She did the same to other customers looking them up and down. You only make minimum wage and lucky you do it that with that attitude. Next shop you're selling over priced perfume and have good customer service.) Macy's nice friendly people! However Macy's escalator learched to a stop on the way upstairs and my daughter almost fell and elderly woman infrint if us" a problem there aware of " Build A Bear was great! The workers are super friendly and good with kids. Very helpful and patient! 2 Victoria Secrets, ehhhh one only had body mists and no perfume with long lines. The girl working behind the counter kept staring at me The one on the other side with everything including the perfumes excellent service and selection! Good customer service and friendly. Lot of variety here and a lot of people. Parking on a Saturday, prepare to do some walking. Few places for snacks and food in there too. Ice cream van was my daughters fav . Fun place to shop, walk or window shop.

Great place they have everything for adults and kids They have nice carts for kids pop it and fidgets nice clothes stores

Not much variety at all. This mall looks very dull and the structure of where everything was was chaotic. Also food court options were no good. Found a spider in my friends salad. Horrible and never going back again.

The dirtiest bathroom of any mall I've ever been to. Even dirty Asian grocery markets are more cleaner than this place. The ground is literally flooded in pee. There's also toilet paper every where. Such a disappointment.

There is alot to look at here and the cheesecake factory is awesome. They have samples at some places sometimes but definitely miss the teavanna samples

Typical of a normal American Mall. Coming from Asia I definitely prefer this style of mall compared to strip malls. There are some interesting stores in here including a Tesla should you fell interested in upgrading your car or house. I do like the variety of stores; but the primary reason I come here is definitely Din Tai Fung. It is the only one in Portland. And although it is not typical of classic Dim Sum the food is always reliable. The one thing I dislike is the general feeling of emptiness. It is a huge and open mall, which I love. However when the building itself is so large, having less people in it definitely exposes how empty it feels.