Waterloo Guest House

Was horrible had to ask for refund room dusty, sheet had stale blood on it and kids were everywhere in the pool playing loud dancehall songs. Room was run down not worth it. The place is run by kids.

my experience wasn't bad. it gave what it was supposed to for the time being there. there were working tv, AC room was nice and cool. bathroom spacious & clean. bed was big, there was a refrigerator in the room, however that needs to upgrade. there were school children doing work experience, jade was excellent and very helpful. i would recommend if you are not too particular on the specifics.

This place is old and dilapidated. The staff were amazing and tended to your needs, but unfortunately, I just cannot recommend. We had 3 rooms and 2 of which were infested with ants...front desk closes early. Security is hanging out with his friends after hours...the rooms aren't consistent. Some had bedding, some didn't. Some had mats, some didn't...the TVs didn't work. The Ant infestation OMG...I cannot even describe in detail. I woke my daughter up, only to find her bed covered in ants...and there was no food in the room. There was no one to get a spray or ant powder from. The internet was choppy. Overall, I would not want to stay here more than 1 night. The location is great and so were the staff...but this place needs MAJOR upgrades. Would not recommend.

Needs a reno. Staff did nothing unless asked. But if asked you got what was requested

Best cheese pizza in the area, maybe the only one???? It’s especially good and not too expensive $20.00 US for a large pizza. I didn’t stay as a guest. I just stopped to get pizza when I seen the sign. 🍕 Update 8/2023 They have changed the pizza crust…. Not a good change. Totally different and will not tasty. Why did they change it?? please go back to the original crust…

Our room was on the second floor, which didn't work for us. The staff finished cleaning a downstairs unit and carried a mini fridge from the second floor down for us.||Room was simple but clean. Good, reasonable food served at the bar. Nice front porch with tables for eating or relaxing. The WiFi was a bit spotty.

We really enjoyed our stay at the Waterloo. Friendly staff, clean pool and a fry chicken to die for. The place has its own aesthetic and makes you feel like you've travelled in time. Some puppies and cats running around (which I personally enjoy) and its not far to the city center. Everything is well taken care of and you can feel the passion the owner must have for this business. Would go back there in an instant!

The food was good. The bedding was comfortable. The bathroom was okay and clean. The place could use a little paint in some areas. The wifi was down and didn't extend to the rooms. Breakfast is served a little too late for business travel. They also need to have some sort of food and drink offering after 9pm, maybe a vending machine. Everything else was good, expect the TV was a bit troublesome to get going.