WaterMark Bar and Grille

I don't even know where to begin with all the fails, but the biggest problem with the manager not addressing the real issue of compensating us for all that we went through. First of all, it took us 15 minutes for the waiter to bring us menus that he disappeared and he was supposed to bring a beer to one of our people and he said that the bar was backed up but a table that sat down behind us had their drinks. We were there an hour and a half before half of the dinners showed up. Their food was cold Then we waited another 15 minutes for the rest of the dinners that never came we then asked for a manager and it took him another 15 minutes to show up, then blamed it on some button that said don't make these dinners which did not make any sense whatsoever, he said he would take care of us but it wasn't another 15 minutes before our dinners came cold and then when we asked our waiter if these two meals would be comped he disappeared for another 15 minutes and came back and said no and then I said I did not want this meal on my bill. It was either going to be comped or I don't want it and take it off the bill. instead of appeasing us for all the hassle that we were given. They took the food away to throw out instead of comping my meal. He gave us a discount off the bill that we probably could have found a coupon for. He did not make the customer feel good about our experience there. The manager did nothing to alleviate everything that went on. The server had not been there very long but he disappeared and did not give us any explanation of why our night went the way it went.

Waitress/bartender was absurdity rude but the waiter who actually brought us our food was the nicest person working there out of 3 workers we talked to and he said he was new. There was a band playing, it was way too loud. I was sitting at the bar and couldn't hear the person next to me. Although they sounded good, too loud for a small space. The salad had bad lettuce and tomatoes, and the kabob was dry despite the dressing it came with. The best thing was the drinks, and the salmon but that's it. Pretty disappointing because the inside of the restaurant is beautiful with great views. After coming here and then reading the reviews, I'm not the only one who had rude workers who don't care about their customers.

The food was excellent. Two of us had the fish and chips. Very tasty. One had the filet. All delicious. We had the calamari which was great. The ice tea was good. Lots of choices for deserts. Melvin was our server and was very personable and made our meal more enjoyable. We are looking forward to coming back during warm weather. The decor and restaurant was wonderful. We highly recommend this restaurant.

I took my mom here for her birthday lunch. We were sat outside by the water and it was very beautiful. We ordered calamari for an appetizer, which was delicious. I used to get the lobster Mac n cheese here, but sadly they took it off the menu. I tried a seafood vodka dish that I enjoyed but wouldn't order again for the price. My mom loved her scallops with baked potato and greens. Our waitress was friendly but quite slow on service. The visit was nice and we had a good time.

We really enjoyed our experience here. It was off season (April 1st) but it was lovely, great service and the food was amazing.

I have been taking my mother aunts and granny for the last two years, and they love it! They love the salmon. The atmosphere and the view right off the water with the boats coming in and out, coming to sit at the bar and have cocktails. Aslong as they are happy, we will continue to come here. The manager was very nice and pleasant to talk too. The waitress did an excellent job with a large group of 18. Great restaurant with great vibes.

Bartender was great, solid old fashion and made recommendations for appetizers and main course that were better than expected. Live music was nice.

Great service. A 30m wait turned out to only be 10. Food was pricey and "good," but not anything to write home about. My lobster fettuccine needed a lot more lobster for the +8. The Yacht Club was decent but dry. Just a little extra with the food would make this a 4. A lot extra a 5--because it's a great setting!