Elliot J.
Google
Everyone talks about the amazing experience they had at this glass factory, and I would agree that this place is the best glass blowing class you will have on Murano Island. After all, they have almost 1300 5-star reviews, which is not an easy feat. Where I really think this place shines head and shoulders above anywhere else is their integrity. Our family of five booked a glass blowing experience class with this company, and we walked away with one of our core memories. We enjoyed it so much that we went a little overboard and purchased several of their pieces in their showroom. Some of the pieces are one of one, beautifully crafted by well-known local artists, and we wanted to take a piece of Italy back home with us to remember forever. Unfortunately, one of the (very expensive) pieces was damaged during the shipping process back to the United States. This company took full ownership, and asked the original artist to try and replicate the damaged piece. Unfortunately, the new artwork was not to our standards, and I declined the remake. Wave Murano offered a credit for me to use in the event we came back to Italy in the future. I requested a refund instead, and Wave Murano did not hesitate and promptly transferred the money back to my bank account. Their communication was flawless throughout this entire process, keeping me up-to-date every step of the way. I will definitely go back and visit in the future, and I would go out of my way to purchase their magnificent artwork again. If all companies conducted business with the integrity of Wave Murano, the world would be a better place. They are well-deserving of their 5-star rating.