Wawa

Shaneese claims to be the manager, but based on how she handled my call, that’s honestly laughable. I called in a mild panic because I paid for gas and forgot to pump it—pump 11, I believe. I just wanted to know if anyone had taken the gas or if it would be refunded to my card. Instead, I was met with pure attitude and one of the most disrespectful, unprofessional tones I’ve ever heard from someone who supposedly runs a store. She acted completely irritated that I even dared to ask a question, like basic customer service was beneath her. I wasn’t rude, I wasn’t yelling—I was just asking for help. Yet somehow, she managed to make me feel like garbage for even calling. I hung up and literally had tears in my eyes. If this is what passes for “management,” it’s a disgrace. Shameese has zero customer service skills, zero empathy, and clearly zero training. She’s a terrible reflection of that store and will drive it straight into the ground if she’s allowed to keep treating customers like that.

Wawa is a place you go for mutiple needs. Whether its to put gas in your vehicle, grab snacks, get minimal groceries, or buy lunch and dinner. Wawa is great because you can do mutiple things at one place. The staff is friendly and the food has gotten me to be a returning customer. They also have a rewards program that is easy to navigate and use. Highly recommend this company as a customers choice for gas and bites to eat.

I visited this particular store location. Upon entering the store I requested a staff (Quan) to open the freezer so that I may pick up a few beverages. However, she pointed her finger very rudely and stated I'll be there in a minute. Noooo a minute never came she begin to wait on other customers. I then requested for another staff to assist me. I've never received so blately the rudeness, unprofessionalism, lacking a sense of urgency such as Quan displayed. Two staff members stated "Sir, she's always like that and it makes us feel uncomfortable". Management I would highly recommend your team relieve her of her duties OR place her in the areas for stocking shelves, she's NOT for customer service in your direct front area. Horribly sad and based on the staff's interaction with her, she appears to be a borderline bully and expect her co-workers to jump when she says jump. Keep in mind people are looking for law suits. I'm a retired Marine 2nd Lieutenant and she doesn't represent the WAWA corporation I'm custom to.

Went 2 weeks in a row didn't have expresso could not get my mocha coffee. Went this past week and no whip cream. Why is it so hard to keep product in.

Was supposed to be a salted caramel macchiato and caramel iced coffee. Absolutely no coffee flavor and all milk. Went back in to complain, and was told I didn’t know what I ordered. Update: Wawa corporate refunded me $5.00 for my inconvenience.

So much more than a gas station! The fast food EVERYTHING never disappoints, and the cafe is open until 10 - later than any other cafe. And yes, the coffee quality is cafe-worthy. The pizza is just as good as anywhere else - definitely better than a lot of chains - and the garlic-parmesan dusted crust is actually excellent. There are electric car chargers in the back - always lots of Teslas charging! Gas prices are competitive too. And of course, it's got all the typical gas station snacky stuff, but it's big inside so a his selection of drinks and goodies. Has self-order kiosks for the food side and a self-checkout for regular merchandise. Can't go wrong at WaWa honestly.

Ordered a buffalo mac n cheese. The lid was not on causing a mess in the bag. Their carelessness causes inconveniences and its very annoying

I live nearby and wanted to try their hot breakfast food. I ordered an omlette with carmelized onions, spinach, garlic aioli, and American cheese, plus a biscuit. The omlette came flat from a frozen or powder type preparation, so the “omlette” is flat like a very small pizza…the toppings were good but they forgot the cheese. The “omlette” itself did not have alot of flavor, nor did the biscuit. Wawa, if you’re gonna serve “breakfast, please use real eggs and do a basic quality check to see if everything on the order was added.