Wayfair

Terrible. Just terrible. The children they hire to do security are run on power trips and will harass you and threaten to ban you from the property over nothing. They’ll accuse you of speeding and reckless driving and when asked to prove their claims with video or radar, they say they can’t do that. This facility is poorly managed. Trailers are filthy and damaged. Always have problems. The office and security never have anything on their end for the loads you’re there to pick up. You’ll waste tons of time stuck at the gate going back and forth with the higher ups about your paperwork. Very unprofessional, very unorganized. Avoid this warehouse.

I would give zero if I could, their return policy is the worst in the US. I opened my mattress and it didn’t meet my expectations, I requested to return the same day but they didn’t accept a refund. I paid around $ 300, they offered me 27$, even if it wasn’t open, they would charge me shipping fee to return, their return policy is not clear on the website, how can I know the quality if I cannot open and see inside the package, I will never order here and do not recommend to anybody

Around 11:30 a.m. on October 29, I went to pick up an empty container. Two lazy women refused to check where the empty containers were located, so I had to wander around like a headless fly inside two huge warehouses. If they don’t want to do any work, they should just go home!

Pros Nice staff Lots of room for backing Organized(easy to find trailers) Cons No restroom (only portable restrooms) Preloaded pick-up Easy check in, just if you are picking up make sure to have a mask, safety vest and atleast two straps if not will be refused. Besides that everything is pretty good.

Checked in at the guard shack. The guy with the tattoos was very helpful. I appreciate that. The TG in the shipping office had attitude right from the start. No reason for that at all. I'd get four stars but because of my experience with that person I'm only giving it three.

Dont ever come on this palace, i drop tralior yesterday at 6am ,waiting for 30 hour still tralior its loaded even they not park on the dock .. staff to rude they don’t care about waiting saying saying our policy its 72 hour for unloading..

Wayfair Canceled My Order & Relisted the Same Item at a Higher Price – Feels Like a Scam! I recently ordered a wooden playhouse for my 3-year-old daughter from Wayfair for $79. She was so excited when I told her she was getting it! But a few days later, Wayfair canceled my order, claiming it was ‘no longer available.’ At first, I thought it was an honest mistake—until I found the exact same playhouse still for sale under a different name! Same dimensions, same design, same "PLAY HOUSE V.B.V." logo, but now listed as a different product. 🔹 Original (canceled) listing: "Eco-Friendly 4-in-1 Outdoor Wooden Playhouse" 🔹 New listing (same item, different name!): "LoveisCool Outdoor Solid Wood Playhouse" If Wayfair had listed it at a higher price initially, I would have told my daughter no, we can’t afford it. But because I thought we got a deal, I said yes—and now they just cancel my order and relist the same thing. This feels dishonest and like bait-and-switch pricing. I reached out to customer service, but they didn’t provide a real explanation. I won’t be shopping here again unless they resolve this. Be careful when ordering—Wayfair might cancel your ‘deal’ and resell the same item at a higher price! 👎 Would NOT recommend unless they fix these deceptive practices.

Depends who you are, but if you are a man, these women will be super nice to you. They need to stop flirting with male drivers and have paperwork ready.