Michael Schreier
Google
Attempted to visit their holiday-themed speakeasy named Miracle. We stood in line for 10-15 minutes upon their opening at 6pm just to get on their waitlist on a Monday night. They noted that there were 45 guests ahead of us in line, so trying to make the best of it, we went elsewhere for dinner to kill some time. We downloaded their app at their recommendation to keep tabs on the wait time. Two full hours later, there were just 10 people ahead of us, so we wrapped up dinner to walk the half mile back for drinks. Somehow our reservation got deleted from their system en route. When we arrived, we tried explaining to the hostess what had happened, but she couldn't have been less interested in helping us, noting that she would only add us back to the end of the line (which now had another 40 guests since we had initially checked in) and we were denied open bar seating as well as seats at the 4-6 open tables on the floor. Seriously - don't waste your time. (Waitlist confirmation text attached.)