Ron Wen
Google
Ir's rare when I give one star reviews but this experience/interaction certainly earned it. I had seen pictures of Wedgewood Cheese Bar and it looked pretty interesting. Took a while to find some parking but hoofed it over. I asked the man working the bar if I could just grab a glass of wine, I had eaten earlier and wanted to check out the space and see what they were doing. He says yes, so I grab a seat at the bar.
He pours me a glass of water but there's no wine menu. I track one down on the other side of the bar and I'm ready to order some vino. He proceeds to ignore me for nearly 10 minutes. There's 5 other people at the bar and nowhere to hide. Proceeds to service other orders including a couple sitting next to me (who came in after my arrival) and continues to ignore me, avoiding eye contact. I give him another minute and walk out. Terrible behavior given that I specifically asked if I could just grab a glass of wine to check out the place.
I've written close to 2,000 reviews online and on my blog over the past 20 years. I have walked out of a handful of places due to poor service but certainly not ever been seated and ignored. This was one of the most egregious examples of poor hospitality and attitude I've experienced in the Triangle. And anyone knows me, I'm typically very supportive and positive for new businesses in the Triangle. Big tipper and easy customer. I've been told by friends I need to be more demanding. So Wedgewood, you earned this review, you need to do some serious retraining of your FoH, especially as a new business.