Wellspring Family Services

I would have given Wellspring 5 stars until I had an awful experience with one of their therapists. I'm stunned that they allow this person to see patients and represent their organization. I'm a black woman. The therapist is white. We had several sessions, but something seemed a little off. I was the one in therapy, so I thought it was me - until the therapist told me that she couldn't see me anymore because of the color of my skin. She told me that she couldn't treat me (a fellow human being) because I'm a black person. As a white woman, she couldn't relate to anything I said - this is what she told me. I didn't start therapy because of my skin color or racism. I started therapy for a similar reason as others, regardless of skin color. After I got over my shock, I notified Wellspring Family Services and they ignored my concerned. I naively thought they would be as shocked as I was by the interaction - nope, they didn't care. In my opinion, Wellspring is a dangerous organization that shouldn't be allowed to treat patients when they support racism and bigotry. This was a shocking experience and it completely turned me off of therapy because I don't want to sit across from someone who hates me because I was born with brown skin. This is an affordable option for many people, but if you're black or brown, know that some of their therapists only want to treat white people, but they won't say this on the website or when you call in for an appointment.

Tammy was absolutely amazing! Wonderful medical practice! I highly recommend :)

I can't speak for any of the other services they offer here, but this is my go-to spot for donating clothes knowing they will actually be received by people in need and not flipped for a profit like they would at a Goodwill. Always a super quick exchange at the door. Thanks~

I donated some clothing to Wellspring recently because I think goodwill has become too corporate, and even if they aren’t they throw away a HUGE amount of stuff because they get way more donated than even they can handle. They’ll give you a receipt for a tax write off but it still seems more like *they’re* doing *you* a favor by taking your stuff. Plus it’s not even like your donations go directly to people in need—what does make it into goodwill stores they often price like a consignment store or sometimes even above retail, without even checking for quality or condition. So I was pleasantly surprised at Wellspring’s display of what seemed like sincere gratitude without any of the bored, jaded attitude of the typical goodwill donation station person. That, combined with the fact that my donation will be given, for free, to someone in need, was already enough to ensure all my donations for the foreseeable future... so imagine my surprise when I actually received a thank you letter! These are signs of a well run non profit organization, I like what they’re doing to help homeless families and, last but still very important; Wellspring, thank you very much for thanking me. I was happy to help and, honestly, I feel better knowing the stuff will get used, so you are doing me a favor by finding a good use for it.

I applied for rental assistance with this organization and was approved and assigned a "councelor" who was great but left a month after he was assigned to me. His replacement did not respond to my emails or answer any of my questions regarding the process. She never gave me a login to the tenant portal so I could track the progress of my case and when I got frustrated and called She told my landlord I was harassing her. She also told my landlord that I was trying to get his account info when I was trying to get a login got the tenant portal. She didn't inform me of anything, I have no idea how much money they paid to mylandlord and I never signed anything or was given an explanation of the rules or process. Then to make matters worse my counselor told my landlord I was paying 500 dollars less than I should be!!! TERRIBLE WAY to handle a gift like rental assistance.

Employee Kayla was polite & professional! She had my order ready at the door. Kayla is extremely helpful & expresses words of encouragement to families. I am also thankful to Wellspring Baby Boutique for providing a service for low income families.

I moved from California 6 months ago. I was sentenced by a judge to take DV classes in Washington when I moved because my psycho ex-girlfriend filed a restraining order under a false claim. But anyway, I have anxiey issues so I've been SEPARATELY seeking psychiatric care for that. For some odd, unnecessary reason, my admission into Wellspring was being delayed. After no communication from Gary Sarozek, I called HIM to find out what the hold up was. He told me that he had called my therapist and that she said she hadn't heard from me yet to set up an appointment so he was delaying my case because of that. So I called my therapist, made an appointment, asked her to call Mr. Sarozek and let him know I had gotten in touch with her. I hear nothing from Mr. Sarozek until I get a letter in the mail this week sent to both me AND the courts in California overseeing my probation, stating that I had "not been in communication with Wellspring and had been terminated from the program." Nobody EVER explained to me that my PRIVATE mental health care was in ANY way related to my DV class at WFS, or WHY it was,,,until I get a letter in the mail saying I've been terminated after paying $175 for intake.

This company contracted with us for EAP services and they do not pay their providers. We have claims back from January unpaid and the rates are very low to begin with.