Jennifer C.
Yelp
The restaurant is clean, bright and inviting. The staff are very friendly and helpful. It's more like a fast food place where you order at the counter so be prepared.
The pizza was good, the center was a bit floppy for my personal liking but the crust was nice and thick, just how I like it. The cheese was a bit on the thin side, though.
The lasagne, I already saw reviews that it wasn't good but my friend raved about it so I wanted to give it a try. It was very bland, the pasta was soggy, and the cheese on the side is hardened and black (kind of like when you microwave something and it burns). It was the 1st item to come out which is unusual for lasagne, I'm 98% sure it was indeed microwaved as it was not piping hot, plus the cheese comment above. It also tasted cheap and the portion small, see photo for reference. For $18, I was extremely shocked and disappointed. I also only ate half of this tiny lasagna because I didn't want to waste my calories. I'm 90% sure it is not homemade, other review support this conclusion, although they have upgraded the black microwave containers to an actual plate now, but not enough to fool me I'm afraid.
The rosemary parmesan fries: had a lovely crunch and soft center which was perfect. They were a tad on the salty side and not a shred of rosemary to be seen. There is an entire rosemary plant outside the restaurant so it's not like they couldn't source any of the herb. See image.
The 'focaccia' they serve at the beginning, was more like stale flatbread. Focaccia is supposed to be thick and fluffy looking bread but the one they served was almost like old pita bread, but hey, it's free so can't complain.
I'm surprised the owners are supposedly 'Italian' due to the poor food quality, but then again, being Italian doesn't automatically mean you can cook. Also, it's more a fast food type place so can't expect much.
I originally am from Europe and have been to Italy (many different regions) several times so I think I can judge even the smallest amount. Regardless of that fact, I have no trouble distinguishing what is good food and what is not.
And finally, when asking for basic tap water to drink, we were told we could get some from the bathroom.... wow. Water is a basic thing a restaurant should offer without having to pay $3 for a small bottle of water.
I know the owner is probably going to reply with some snarky comment as he has done with other negative reviews on G oogle, which will just further solidify my decision not to return.