Wendy's

The attitude at this place is abundant. I didn't mind the wait time for the drive through because they used to be nice and the food was delicious. I dont know whats going on but it has been going down hill. Attitude, cold food, wrong items in order and then forgetting to hand out drinks and refusing to hand out drinks when asked. Like ma'am, I dont recall using your card to pay for my order.

I'm not sure who hires these workers or who owns this place and is responsible for making the hiring decisions. But for starters I've used the mobile app recently 5 times and 4 of those times my order isnt correct. And when I nicely try to bring it to the workers attention, it's like I'm the problem and they always have attitudes. Ya'll need to do better about hiring the right kind of character because as of late, these people aren't it. Ya'll need to take a page out of the Chick-Fil-A playbook. I've never had a single problem with inaccurate orders or attitudes from their workers EVER.

I asked the drive thru person what my options were for a particular item on their menu. She literally sighed and gave me an attitude.. Then when I pulled up to window and tried to explain that I had to ask bc I didn’t know what my options were, she ignored me as if she could care less. Please don’t work in the customer service industry if it’s hard to answer a simple question..

This is the worst Wendy's ever. Service, food, and order accuracy all bad. Your order is always messed up and you are always greeted by attitude here.

They gave me old chicken nuggets that have probably been sitting in the tray for two hours

So I just left Wendy’s I got a 4 dollar biggie bag and a drink the total came up to 7 and some change. I gave the dude a 20 he only gave me 7 dollars back. I didn’t realize it until I got home. I don’t even live in albemarle. I call the store several times no answer. I paid 16 dollars for a drink and a meal that was suppose to be four dollars. I want my change back who is the GM ????

Did a mobile order was told to wait. No problem I understand. I have a problem when my son makes a noise a was told to wait again with attitude. That's when I lost it. Never have I ever in severe talked to someone that way. She back track what she did then told me to leave. Never getting anything had to cancel his order. Maybe instead of getting an attitude in the beginning at other people for being short staffed adjusted the attitude

The guy was super nice but there was no soap in the men’s room. The dispenser was just open on the counter. I wonder how the employees wash their hands

Workers are rude. We had a bit of confusion with our order which caused us to have to come back around and reorder. When we reordered we repeated our order to make sure there was no more confusion, lady at window has no manners, just sounds really snappy, doesn't, say your welcome or its okay after we apologies just contiunes to say mhm multiple times.

Wendy's is the WORST place ever They didn't give my family our full order we called up there and the employee on the phone cursed me out I DEMAND the employee is fired immediately and the lettuce was rotten the potato was rotten The French fries were cold and they refused to do anything let alone give my family a refund DON'T EAT AT WENDY'S

The fact that a fast food place is taking 30 minutes to get through the drive through says ENOUGH!! The restaurant is nasty, your shoes stick to the floor when you walk, they had a child at the drive through window which I find highly unprofessional. They ALWAYS mess up your order, they either give you a completely wrong order or forget items. I have not yet ONCE had a pleasant experience here. The fact that they're still open baffles me. C'mon either hire better management and help or close for a better place! Chipotle would look a lot better anyways.

this is thew worst doordash everrr! i ordered the takis meal and my frost had been spit in.. conner was my driver. this makes me maddd! fire him.

Workers and service are terrible. Wish they'd close or acquire new management. Disappointed every time.

Quick stop through the drivethrough after ordering on the Wendy's app. My order was ready and fast. The young lady at the speaker understood that I had a mobile order, the next young lady (same one?) at the first window knew that it was prepaid and the gent at the window had my order ready. Easy and quick. And accurate. I did not check it but dug in once I was on my way and it was correct. A good visit at Wendy's today. [Review 13922 overall, 1244 of 2020, number 2566 in North Carolina.]

Slowest takeout service in Albemarle. No one appears to know what they are doing! Food is good but getting it is a horrible experience!

Ordered 2 large chilies. There was nothing in the chili except broth, no beans or meat. Was not fit to eat. The drive thru line is impossible to get through. Used to be fasted in town. This place needs to be closed revamped and reopened. Where is the ownership?

We went this evening and saw 5 cars in the drive thru and no one at the front counter. So we decided to go inside and order. When we walked in a young man was making fries smiled but didn't say anything. 3 more employees noticed us and didn't say anything nor came over to take our order. An employee clocked in didn't say a word and walked to the lady that was working the drive thru. She took off the headset and said he you go because I've f-ed this up already. Again they saw us but no one is acknowledging us. We stood there for 5 min in total as the lady behind us left and finally my husband asked if someone able to help us? A man from the back came around the corner and said she'll be right with you. My husband asked the man is there an issue or something happening preventing people from taking our order. He said no we are just short handed. I said everyone is short handed and that's not an excuse. I counted at least 5 people working. We turned to leave and the lady with her kids behind us said she is just standing back there drinking her drink. When we left the same cars were still sitting in the drive thru and in the same spots there were in when we walked in. Two additional cars from the drive thru left as we did. I would give 0 stars if I could. We will never go back to this location and don't recommend unless you enjoy being ignored.

Burger was black and dry ,fries were cold and old and tasted like old grease and person who answered me in drive thru as I picked up my mobile order was rude .Never ever will I go to this Wendy's again and do NOT recommend it to anyone unless you want to pay for cold,old food and bad customer service.

Dining room closed at lunch time. Covid was 4 years ago- do better. Left and went somewhere I could sit down.

Ordered food on the app and almost an hour later sitting in the line and waiting for the food no one is at the windows, no one is at the speaker. People are trying to walk into the dinning to pick up food and door dashes. All doors are locked and no is up front. Haven't even gotten the food yet and no one knows about the online order.

This has to be one the worst Wendy's in NC. Food ice cold. There is always a sign on drive thru menu board saying cash only. Machine down.

I just went to the drivethru. Three employees were outside chatting. Got to the drivethru window, and they tell me not accepting orders until 11 am. Only Wendy's I ever been to that isn't open from 6 am until 2 am. Last week, the dining area wasn't open. No sign or apparent reason, just locked doirs.

This location is always slow, waited an hour for my food yesterday while the employees laughed and seemingly did nothing while many of us sat and waited. Don't waste your time here.

This is the slowest fast food I have ever been too and bad customer service. I literally waited in line today for 20 minutes before deciding to leave and the car that first got its order was still sitting at the window waiting on there food when I drove around to leave and they were there way before me so..... yeah they need some new fast workers or something.

GREAT SERVICE, engaged, and polite employees. although they had to lock the doors early for lack of employees, we were able to get in and they served us. good food, fast and friendly service even though they were short staffed! will be back.

The night crew every time we have been here is always rude when they are on the loud speaker. They have a huge attitude for no reason before we can even say hello.

Tonight as we pulled up to the drive thru, when the young man on the speaker was told we needed a moment to look at the menu he audibly sighed. We told him never mind, that was rude and we'll go somewhere else, and as we drove around the line MULTIPLE employees yelled out the pick up window sarcastically to have a good day. I have never in my life had such blatant disrespect from any establishment. If the employees aren't going to take their job seriously they need to go home.

Rude.....pulled up to window and the two girls at window are talking about customers in drive through then rolled their eyes when I checked my bags to make sure I had everything.

Disgusting I haven't dine-in in so long... the floor was soaked no one came to clean they were not busy it was awful never again. They gave us two top buns on one of our sandwhiches. Ugh just nasty.

They are slow after waiting 35 minutes for the line to move it never did I pulled around to see what the hold up was the employees where standing right at the computer talking as there where 7 cars lined up outside I do not recommend for ANYONE to come here if you need you food fast

The manager named Tina should be fired. She is VERY rude about giving veterans their discount. You have to go inside to receive said discount where everywhere else you get it through the drive through. She doesn't think the veterans should even get a discount and that there should be a limit on how many times you can use said discount. They just throw your food together and in the bag and twice now the order has been wrong! My husband did NOT serve his country to be disrespected like that!!!!Next time I am going in with him and there will be words between me and her

If the young man up front could quit cutting up and the other fellow get off his phone maybe it wouldn't have taken 25 minutes for me to get my food. This Wendy's isn't fast food its when ever you get it food. It has gotten awful.

terrible wendys but great spot to hang n chill out for a few hours, the cashiers are really funny, just left wishing they had louder speakers so the ten to twenty cars behind me could hear too.

Frosty came out watery. My Guy friend ordered and got called a female. I was tryna look at her name tag it's said bunker she realized what I wAs doing and gave me a death stare. She seemed to have a bad attitude. When we was leaving she stared at me with a bratty ass look and turned around very quickly while rolling her eyes.

I was so pleasantly surprised at how sweet and nice this Wendy's spot was. Coming from NYC, there is an expectation that pretty much all fast food workers are nasty. However, the cashier was so sweet and the workers were smiley. I gotta admit I'm not used to this type of treatment so I looked at my food a bit more than usual. The only problem is that the accent was a bit heavier and I didn't know what the cashier was asking me but we got through it together. :)

Took way too long to get order when not busy. Then had it in bag when I said dine in. Was standing at counter for five minutes no knowing because no one said it was mine. Unsat

Don't go to Wendy's after 10pm! Went through the drive thru and ordered a burger and fries only to be told to pull up even even though no one was behind us in line. When we finally got our food the burger was pink in the middle, made incorrectly and the fries were cold. We also ordered nuggets and they didn't come through with the sauce. Wendys get yourselves together.

They occasionally get the drink order wrong, the fries quality are terrible even more often, the current person at the drive-thru doesn't speak or even smile. I tryed to call customer service number on the receipt and is so time-consuming if they even pick up at all. It is a gamble that once in a while you might get decent quality, but with the price, it is not worth the risk, especially if you're in a hurry which that is the whole reason for a drive-thru if I'm not mistaken.