Wendy's

This was my first time trying Wendy's. Emilia gave such a nice recommendations on food and sauces and she was truly kind person 💕 I was also impressed how she cleaned up the store to make it clean and nice for customers. Hope Wendy's recognize her hardwork and give her a prize 🏆

I honestly dont like Wendy's food much but this place was good. Everything was fresh and they gave me everything without me even having to ask, ex: ketchup for the fries, napkins and gave me more then just one sauce for my nuggets. The young man that took my order was great as well.. I liked the fact that he handed me my drink before the food came out. Overall the best Wendy's food as well as service I have had in a very long time.

Emily made my day. What an incredible person, happy to be there, such joy, she even cleaned tables and asked if we were doing ok. I’ve never seen such attention to detail at a fast food place. I’ll forever remember how much grace she had. Give a raise, the keys of the place, a placard on the wall.

Trashy staff who barely can communicate with the public. Glad I was only passing through to go on vacation. I hope to never stop here again, even by accident.

I stopped off to get gas at this pilot gas station at the corner of I-5 and Highway 46. I went inside and saw that they have a very nice mini market here. Also attached is a Wendy’s hamburgers. I ordered a single cheeseburger combination which came with fries and a Coke. The burger was very good it was fresh and it was hot.

First time going to a Wendy's and it was actually pretty good. The chicken at this Wendy's was made pretty well, it was super moist. I got the new hot honey chicken sandwich and the chicken was so juicy when I squeezed it I could see the juice coming out which surprised me for a fast food place. The spicy chicken nuggets were also hot and crunchy. The bathroom in this building is also super clean. Would recommend choosing this spot for your driving to LA food stop.

Food was great but the customer service was awful! Cashier Andrea and manager made us feel rushed when deciding what to order at the drive thru on top of that we asked for sauce and they made us go inside!, it wasn’t that hard to charge us at the window.

Emilia and the lead at the time where super helpful. Had such warm reception i felt like i was with family. Overall the atmosphere and staff were top tier. Had a great time.

Customer service: 3.5 Food: 3.0 (4.5 for the crispy fries) On a busy Sunday late afternoon after Christmas, so everyone was gassing up and finding food, but wife wanted chili so only one place comes to mind that's quick: Wendy's. Luckily I was able to find a parking spot after passing the gas pumps, then quickly run in. Walking in you see two kiosk machines to place your order, pretty simple for those who are willing to navigate the electronic menu, but if you stand in front of the counter a "real" person will take your order, LOL But the young men working the counter were friendly and polite to every customer! After placing my order, no receipt is given but the screen tells you your order number, so I took a picture of the screen. BTW receipt is printed in the back/kitchen. Now it was a waiting game to see whose order comes out but due to the volume of orders and people waiting, the wait time wasn't bad. I felt I hit the lottery when my number was called. So back in the car, our food was prepared correctly and hot. Sorry no pics of our food but it should have been a cup of chili, spicy chicken sandwich and medium fries no salt (& the fries were super crispy too). We'll be back when passing through to gas up!

This Wendy's is in one of the nicest gas stations I've been inside. It felt new, clean, bright and smelled like freshly baked Cinnabons. The Wendy's was very fast and the ingredients were FRESH. The fries were crispy on the outside and soft in the inside. I was pleasantly surprised by how nice all the workers were. Sweeping floors and wiping the tables. For this gas station it's called Pilot and it is connected to Wendy's. The bathrooms were clean, there were showers and coin operated laundry machines available too. Fresh fruit and fresh sandwiches and cold meats available as well. Love all the coffee options too. Decent prices.

The service here at Wendy's in the Pilot Rest Stop Facility is excellent, sparkling clean and much appreciated. Their milkshakes are not what we expected, but did provide refreshment.

As always, this specific Wendy's always comes through when it comes to famished bellies and yummy eats [if you're into that kind of fast food typa thing]!! Today's 5 stars is directed toward Miss Amanda!! Thank you to this sweet young lady for being so kind, helpful, and hardworking!! Not only was she juggling between cashier but also jumping into action when her male coworker pushing out orders needed help. When she had some downtime, Amanda tidied up the seating area and wiped down each of the tables + organized all of the messily arranged chairs. Food was taken down according to our requests and the staff made sure to accommodate accordingly. Our meal was made fresh and came out scorching hot. 5/5 stars!! My family and I love this Wendy's. Even with everyone being short staffed, the employees were upbeat and dished out orders promptly!

Great burger, extra lettuce, tomato onion pickle light mayonnaise extra mustard no ketchup I like to add my own. They could've put a little bit more lettuce, but I don't care. It's great. Daves double

I felt super disrespected because i ordered and asked for ranch , the lady at the register said we might be out but when we got our order my boyfriend asked for ranch they gave him one & i went to go ask for another and the lady said im going to have to charge you as if money was the problem in the first place. She could have said yes we have some but they are 50c . That would have never been a problem to begin with. 0/10.

I'm giving them 5 stars they really deserve 3 but because I love Wendy's I refuse to to put less than 4 stars We called ahead to let them know we were bringing the football team when we got there they were no t ready in fact started making excuses on how long it would take because they were short staffed They could have dropped burgers fries chicken when we called to let them know we were 10 minutes away just a thought they picked my burger up off of the landing set it back down picked up some bag with a fry in it set it back down did this 3 more times as if no one knew what to do or run a order also too many sandwiches on your landing they started mixing them up

Took almost 30 minutes from when we placed our order at the register til when we got out food, and they didn't give us the ketchup we asked for. Unacceptable time requirement for "fast food." Added 1 star back because the food WAS good. Won't be back next road trip.

Food was good, service was even better. The lady Emilia was the nicest food worker I've ever met! Welcoming, kind and cheerful! I hope she is appreciated, seriously left impressed!

The food is always fresh!!! I got nuggets fries and a bacon burger, it is my go to, and I never have anything bad to say about it!

For fast food standards it tasted like your average Wendy's. But customer service and cleanliness was excellent!!

What's with all of the 1 star reviews? While McDonald's ice cream machine is broken, you can always count on Wendy's to pump out frosties. Was going to get a McDonald's ice cream sundae but their machine was broken so we headed on over here today. From time we ordered to frostie in hand was like 45 seconds. For less than $3 for a medium, it can't be beat.

HUGE shoutout to Emily!! She was so kind and super attentive. 11/10 customer service. It was really busy and she made sure everyone's orders were taken quickly all while not making us feel rushed. Thank you Emily! (Food was also delish).

At first, it was like any old Wendy's average restaurant, that was until I was waiting for my food and a European man with little English was trying to order some food that the staff impressed me with their patience and their International relations skills . The man was using Google to try to communicate as the staff was doing the same. The line was getting pretty long, but the staff were trying so hard to get this man's order right. I love seeing that! Shoutout to the lady with pretty glittery eyeshadow and the young man with multiple earrings (sorry I didn't get the names) that was learning the register who kept apologizing to the man and the customer that was waiting.

I was jipped! Paid for 6 nuggets and got 5, asked for 2 sauce and got none, got a crispy chicken BLT with no bacon.... and the guy at the front was so slow and my coffee with frosty cream had no cream... I have never experienced something like this where literally every item missed something xD it was... comical actually. Anyway, plus side was that the five nuggets I got were tasty lol

The guys were hungry on our trip back home from the beach. This is where we ended up getting gas and grabbing food. The food was hot and fresh and they enjoyed it. They inhaled it all before I could get pics of everything.

How could I forget to order a Frosty! For some reason, I love that signature light chocolate dairy dessert of theirs. Maybe because it reminds me of my childhood, and nowadays I hardly ever go to a Wendy's. Last month, though, our friends decided to stop by here for lunch with us on our way back from the coast. Lucky for me, but unlucky for my wifey because she is not a fast food fan for the most part. This particular Wendy's is located inside the large Pilot Travel Center in Lost Hills, CA. No dining in was allowed because of covid protocols. That's okay because we enjoyed eating together in the truck. Surprisingly, Wifey thought her salad was quite good. She finished it all! I ordered a Junior Baconator and Fries. The burger was satisfied my hunger and tasted pretty good. Fries were a letdown cause it did not taste fresh. Other than the fries, I have no complaints. Restaurant was clean and service was quick and friendly. Only thing that would have made this visit to Wendy's better is if I had remembered to order a Frosty!! Arghhh!!!

Solid place to get a quick bite on I-5 (Lost Hills) as it is about halfway between SF and LA metro areas. It's connected to the Pilot travel center, which is a family favorite rest stop due to its clean bathrooms. On our most recent visit, we got fries and chicken sandwiches - grilled, classic and spicy. Fries were good. My grilled sandwich was ok, my wife liked the classic one, the spicy one wasn't spicy enough for my mom. Rounding up to three stars because they were kind enough to brew me a fresh pot of coffee.

Great place! Had a small issue with a previous order and the manager A. Took care of it immediately. This is my favorite spot to go, as a trucker the friendly , professional and clean location is a plus. Appreciate you all there on the morning crew! C.J

This particular Wendy's is attached to the Pilot. In our pantheon of culinary rules this is one you violate at your own risk. However the teenager wanted it so in we went. The service was fast and friendly. The lady manning the front wiped down the surface after we ordered. The food came out hot and quickly. As far as the order. It was quite tasty and the "baconator" lived up to its name as an offensive amount of bacon. Yes its not fine dining, but its clean, quick, and gets you back on the road.

Cashier #1166 was coughing into her hands then ran food to the front WITHOUT washing her hands. Think she needs to retake her food handling course.

Cold food, missing sauce, soggy fries, water downed coke. This summarizes my experience. Wendy used to be one of my favorite fast foods, sadly not anymore

Open 24 hours, which means the ice cream machine is never broken. But, please bring back the ketchup pumps. After all, I heard James Dean crashed 39 miles away trying to open up those little ketchup packets.

This was not where we intended to stop for lunch on the way to socal. We wanted to stop at McD's but the power was out. So then we ended up here which was not bad. The kids had the kids meal which had chicken nuggets, fries and a small drink. They ate it all, which was surprising since sometimes they like nuggets and sometimes they do not. I got the double burger and there was a lettuce shortage, so no lettuce. The burger itself was fine. It was a decent size and quite filling. The wife got a the southwest chicken salad so she shared some greens with me. The salad was a good portion and was not just iceberg lettuce. Overall, I would say this is typical Wendy's so if you like Wendy's, then you'll be fine here. Location is nice since there is a cinnabon in the restaurant along. with a convenience store.

I have never had a worse fast food burger. I was taken in by a recent flyer sent in the mail, showing a juicy looking burger. In the far distant past when I ate at Wendy's the burgers were freshly cooked and juicy. There aren't any Wendy stores near me, so I haven't eaten there in years I stopped at this location on the Interstate 5 Fwy going from Southern California to Northern CA. Admittedly, the food on this stretch of the road can be less thst optimal because they have a captive audience - youve gotta eat somewhere in that 200-300 miles. My Baconator double burger had lots of bacon, as promised. U fortunately it was awful. The 2 quarter-pound patties were cooked within an inch ot their lives. I'm not so sure they weren't precooked and then deep-fried. Hard to tell. They were absolutely dry. No juice whatsoever. The bacon was similarly cooked.... precooked and tough,not crispy. This was a $9+ sandwich. Ridiculous. I ended up eating the fries that brought my total to just under $13, and tossing the burger away.

Anthony was great! We came super late night and he was friendly. Food was good and inexpensive. Very clean inside.

First time going to a Wendy's and it was actually pretty good. The chicken at this Wendy's was made pretty well, it was super moist. I got the new hot honey chicken sandwich and the chicken was so juicy when I squeezed it I could see the juice coming out which surprised me for a fast food place. The spicy chicken nuggets were also hot and crunchy. The bathroom in this building is also super clean. Would recommend choosing this spot for your driving to LA food stop.

food was done fast and it was honestly the best I have had at any Wendys but the customer service was priceless. Very clean place whlie there they came 2x to clean lobby.

Always Great food ! The Two guys working were both friendly!! We always go there A surprise today they even had pepperoni frosty!!!

Flies inside. Pretty crowded. Did a mobile order in the hopes to save time waiting in line. Their system does not properly register that I was at the restaurant even tho I checked in twice using the instructions on the Wendy's website. Had to wait in line and inquire about my order -- they said they never received it when I finally got to the front of the line. Wouldn't go back.

I happened to lose my receipt but I was helped by Emilia and her attitude was vibrant and uplifting. The people cooking in the back were really efficient in getting a crowd down quickly and making the food taste great! Even with many people eating inside the staff made sure to keep a clean restaurant for the customers that were coming in. Overall I'd highly recommend this location.

The food and service was fine but as I was finishing my meal I saw a mouse running across the dining room floor. I notified the manager of the truck stop this Wendy's is a part of, and she told me they were "aware of the problem" and that an exterminator was on the way. You'd think they would have the common decency to not serve food to the public while dealing with a rodent infestation but apparently management here is happy to risk getting people sick to make a buck.

This Wendy is always a piece of shit. first time they kept my card. Second time, they rushed my order. I was ordering and right away she said ok thank you see you at the window. Like what??? I wasn't even finished. plus they gave me the wrong nuggets and sauce. I came back in to tell them, and they still rushed me, did not give any fucks. If she didn't rush, she prob WOUDLVE got my order right.

Connected to Pilot. You can enter directly through the restaurant or through Pilot. Restrooms are only available at Pilot though. Fries weren't crispy at all while was really surprising as Wendy's consistently have hot crisp fries...which pairs well with their infamous frosty! Frosty wasn't on the menu but they do sell it. Still a solid frosty.

I came in at 2 AM on 2/4 and I was so delighted by the service that I had to post a review. The staff was great. When I walked in the guy greeted me. The lady that took my order was fast and the other lady that handed me my food was so nice, acknowledged my pup and offered me a cup of water for him and utensils for his burger patties. Hats off to that team!

I have to give this Wendy's a huge shout-out. Contrary to what some of the reviews I read said, the vibe among the staff was positive and great. They were all about the customer service. They greeted me and told me to take my time looking at the menu. I don't eat fast food often but would definitely swing by this location on my way to and from Northern California to experience this customer service. The manager is Mimi and if you interact with her, you will know what I'm taking about.

It was late (past midnight) and I was just grabbing a bite before going back to the motel so I didn't think to ask... But didn't get a receipt and the cost for a baconator was $9.11 - probably got ripped off but oh well no proof and I'm likely never coming back to the area so it is what it is

Come here if you want to wait 20mins for a Biggie Bag all for the order to be wrong. But hey they "prioritize the drive-thru"

Definitely wanted to give these guys a chance, but unfortunately they gave us (three people) all the wrong order. When we went in, they had us toss the wrong order in the garbage and wait for them to make our new order. Not pleasant to have to walk in and out in 97 degree weather. :O

This is the place inside the new Pilot building. So we are on our way home, driving hours on the freeway. Drive through, order our food and pull out. Only to see no salad. Went back and had to walk in to get the salad. Drive back out on the road, 20 min up the road discovered missing two more items. So so pissed now. What kind of inept employees are hired here? Careful folks......double check your order!!! I called the number only to get disconnected (2x) because they have no voice mail. I paid cash so I'm screwed because I'm not losing time. Very frustrating.

Didn't eat here, but there's no yelp listing for the business it's located in. Beat truck stop ever! Clean, usable bathrooms, plenty of stalls and everything is perfect for the middle of nowhere! This place even has showers and a little laundromat! Highly recommend if you need to find some place to stop. Another truck stop down the 5N a few miles is a total hole (it's the one with the little caesars and weinershnitzel where the women's bathroom doesn't work and the shell station out front doesn't take any card)

Once a Wendy's cashier gave us a bag of food and said "careful, it's hot." I thought "Wow! You never hear that at a fast food restaurant." You can get hot food for the most part during lunch hour when it's crowded, but other than that, you probably need to ask for HOT fries or HOT nuggets. Apparently that does not apply to this location. We stopped at this Wendy's (Hwy46 & I-5, Lost Hills, CA) just before 10pm, ordered two orders of 10-piece nuggets. They were hot and fresh. Delicious! We returned a few days later around 5:30pm. My wife asked me to checked the nuggets before driving away. I assumed if they were ok at 10pm on a Wednesday, they should be ok on a Sunday at 5:30pm. I checked. Again, they were hot and fresh. I wished this Wendy's was nearby. If we're in Lost Hills, we're stopping at Wendy's.

Can't beat them frostys on a hot, HOT, SUPER HOT afternoon. Yum! A classic that never gets old. Dining area needs a cleaning ASAP!!!

This is the only Wendy's ive found for miles when travelling South on the 5. Well, you can get your Wendy's fix here but dont expect anything fancy. Don't look for much enthusiasm from the zombie like staff. They appear to move slow, but thankfully the line moved quick enough and food came out quite quickly and tasted good. Restaurant appeared clean, just very run down. But this isn't In-n-out, its an old Wendy's attached to truck stop. My drink was putrid so i returned it, I was nicely informed all the drinks are disgusting because of a problem with the water. So keep that in mind if your thirsty.

It's Wendy's. The service is decent and staff are nice. The food is what you'd find at any other Wendy's so it's good and tasty for fast food.

Slow. So many workers. Only 1 cashier. Isabel got lots of attitude. Looks a customers dirty.

Thank you MIA for your great service. My salad turned out great with your help. I always have an apple pecan salad and this time you guys were out of it. Yet, upon my request you changed the dressing and the pecans to a cesar's salad & you verified to make sure I had everything in my bag Worked out perfectly fine... bcuz I had the Apple in my truck. Loved my dinner, thank you

I just left here (stopped by just passing throughon a road trip), and never in my life have I felt the need to leave a review for a fast food restaurant, but the staff here today was just the nicest, most professional and friendliest staff I have ever encountered at a fast food place! I don't even know what else to say, I am just blown away. I hope their managers and corporate do see this - they deserve some recognition!

The only reason people come to this Wendy's is because it's attached to a Truck Stop area. It's outdated inside but I guess if you're starving it does the job.