Wendy's

With lunch and dinner it's always a hit or miss on service and quality of food. Breakfast is ALWAYS consistently 5 stars. Today my "large" fries fit in a medium container.

Came here on 9/12/25 for Breakfast through the drive-thru. A middle-aged black guy took my order. The service was amazing. The guy was well mannered and professional. Definitely will be coming back here again for breakfast. Got better service here than I have at Burger King in forever. Thanks for having a great group of people here.

I ordered online. Went to pick it up and half my order wasn't there. The frosty was melted already. The staff was unimpressive. I asked for a refund and the manager didn't even turn around to look at me just said you have to go online to get a refund.. I managed Wendy's in Marshfield before they closed and I would never have a staff like that.

Food was good not great. Tables were dirty, bathroom was dirty and smelled extremely bad like sewer back up. We were the only couple there, so it's not like they were busy where one of the employees could have been cleaning the dining room, counters, bathrooms, etc... Place wouldn't be bad if they just had someone regularly cleaning.

After work, I pulled in to grab some food Sat evening, the friend who took my order was so kind and professional and had a great sense of humor! The team cooked everything fresh and it tasted amazing! Thank you Sat evening team!

NEVER ORDER FROM THEM ON GRUB HUB OR DOORDASH they run things terrible around here apparently and just let anyone take whatever order so NOT ONCE BUT TWICE SEVERAL MONTHS APART I WAITED ONCE OVER AN HOUR TODAY ALMOST 2 HOURS just for my order to be cancelled like it was nothing because someone else STOLE MY ORDER FROM THE COUNTER or at least that was their excuse. The workers had a poor attitude when I called the first time months ago so I am not even wasting my time calling because clearly the workers nor management care about how their store runs or operates what a joke.

In SHOCK that there’s any bad reviews. My fries are hot and my nuggets are crispy! The positivity radiates out of this place and I never have a problem waiting in the lunch rush. They always are so polite and have a smile on their face.

I really feel for some of the employees here having to deal with such terrible management. I also had an experience here today where I came in to pick up my doordash order, noticed that it wasn't done, went to the bathroom, came back out to find out that they literally still had not started working on the order. Not to mention that I also spent over 5 minutes driving to this location to pick up the order. There were no customers in the store, no orders to do. Just complacency and a bad attitude towards a delivery driver. The lady working the counter told me that it was my responsibility to tell them that they had a doordash order. This is completely unacceptable and I will not stand for this. My time is very valuable and I refuse to allow complacent wage workers to waste my life. Edit 8/9/25: it took them 16 minutes after I accepted the order to complete the order for pickup. The tip and the pay is hardly worth the wait let alone the 9 1/2 miles I had to drive to complete it. Edit: 8/11/25: another day another 20+ minutes late for my customers delivery. Time that I do not get paid for.

Clean establishment food was very fresh and hot awesome customer service! Food was extremely good!

So thankful that Wendy's came back to town. It's a brand new building. It's conveniently located in the Plover Business area. Parking is limited. When the establishment first opened, I had to park on the side road and walked in. FIrst off, the space is kind of cramped. I was standing behind what I thought was a line but a group of mothers and their small children were sitting on the tall side tables. I was standing there for 10 minutes until they noticed my presence and told me there were no line. They also had two monitors in the front that were broken, so don't even think about ordering from there. It's old school and you'll have to speak with a live person at the counter. The space between the ordering counter and pick up was tight. I had to squeeze through the counter and another person waiting for their food, to the soda machine. They only had one machine; the 1000 flavor combo one. The person standing at the machine took forever to choose their drink however it only took a few minutes to get the order. The food came out in good temperature except for the chili. It always comes out warm so the cheese isn't completely melted. I don't eat in because the dining area is tiny. So by the time I'm home, the chili is cooler and I have to reheat it. Twice now. The buns of the burgers always come out wet. No matter which Wendy's I go to. The employees are nice. They repeat my order back. They ask if I want toppings for my chili and sauce for the nuggets. They haven't messed up my order. Yet, at least. I can't even tell you if the establishment has a bathroom. Since it is the only Wendy's in town and it's new, the establishment is well kept. Even the self-serving area with the ketchup and eating utensils.

So gross. Arrived at 11:15 am. Every table was dirty. The floor was so greasy, almost fell . Plus they didn't look like have been swept since the opening . So just think how they handle the crapping food. Omg

consider greeting customers and not being so fucking rude. consider having an actual device that orders and doesn't take a minute to load everytime you try to order something. Consider having places for everyone. this is not how a res should be ran. Consider having friendly and clean workers that don't look like they just snorted a line on break. I'm truly disappointed, disgusted, and never coming back here again. I had to wait in line for 10 minutes without a greeting, a smile, and an order. fuck this location. nothing I'd ever support or go back to again. Was really looking forward to supporting since I don't have one at home anymore, but hell, I'd rather crash in the McDonald's drive thru than try to order here. PLUS, the parking is a FUCKING JOKE. Yall need new management! Really sad.

Ordered food on the app, drove to the store and the store was closed. At 8:15 AM on a Thursday. Big sign on the door says "Open at 6 AM". This store is a joke.

It took a full 15 minutes in the drive thru & that's with 2 cars a head of us, pulling out and leaving before reaching the drive up window. What is with this place? Our Frosty's we ordered were completely melted by the time we got them. That's NOT what we ordered & paid for. Extremely poor service at Wendy's in Plover, WI. There needs to be training here, and replace the failing Management.