Wendy's

Ordered a crispy chicken sandwich with nothing on it received a chicken sandwich with lettuce and mayo, went up to the counter to fix the order. The gentleman who helped me out was extremely nice and had great customer service but I can't say the same for the 2 ladies he was working with they were quit rude and not friendly whats so ever. Very disappointed in the costumer service there today. To add to the disappoint we received a new chicken sandwich and they still didnt get the order right. Seriously incompetent, I felt bad for the young man who had to work with those rude ladies.

I like Wendy's food but the customer service is not the best. Everytime I go they forgot something. This last time we ordered meals and we looked to make sure we had everything. We were missing fries. Husband went in and said we didn't get our fries. The manager argued with him about we did not. The lady putting in our order asked if it was meals and we said yes and she didn't ring it in as meals. Like the good hate the workers.

With lunch and dinner it's always a hit or miss on service and quality of food. Breakfast is ALWAYS consistently 5 stars. Today my "large" fries fit in a medium container.

Came here on 9/12/25 for Breakfast through the drive-thru. A middle-aged black guy took my order. The service was amazing. The guy was well mannered and professional. Definitely will be coming back here again for breakfast. Got better service here than I have at Burger King in forever. Thanks for having a great group of people here.

Got 2 double baconators and all 4 patties were raw, staff looked so disinterested in being there we left not trusting a good product to come out of the kitchen after they said in would be remade.

I ordered online. Went to pick it up and half my order wasn't there. The frosty was melted already. The staff was unimpressive. I asked for a refund and the manager didn't even turn around to look at me just said you have to go online to get a refund.. I managed Wendy's in Marshfield before they closed and I would never have a staff like that.

Food was good not great. Tables were dirty, bathroom was dirty and smelled extremely bad like sewer back up. We were the only couple there, so it's not like they were busy where one of the employees could have been cleaning the dining room, counters, bathrooms, etc... Place wouldn't be bad if they just had someone regularly cleaning.

I've been here once before, going on three months ago now, and we got sick afterwards. Chalked it up to maybe a stomach bug and bad timing. Just went back today, got a different menu item and the same thing happened as we were half way through our meal at the table. Not only that, I found hair in my frosty. Frosty was also bubbling as if it were carbonated or on a very low simmer. Update: 20 minutes after initially writing this review. I am writing this update sitting on my toilet at home with a bucket in my lap. I wish I had read other reviews first. This is not a good time.

Went inside to order, was told my Spicy Chicken would be a little to make fresh, meanwhile the rest of our food was just sitting in a bag on the counter,15 minutes later I was told almost done-??, food still sitting in the bag. I gave it 5 more minutes and nothing,I asked for money back the guy behind the cash register took a attitude and just walked away,refused to refund my 25 dollars. so I just left with no food or money and didn't want to make a scene, but terrible,terrible treatment of us, the whole time people coming and going. W e will never go back to Plover,Wi Wendy's

This review is for the Rothschild WI location........Honest review. Went late evening (10ish PM) on Friday night. Three cars ahead of me in drive thru. Over a 30 min wait. Once I received my meal fries were cold. Not luke warm....cold. Burger was a lifeless mess. Guessing burger was under a heat lamp for hours. Fries i cant speak to. How do you serve cold fries? Needless to say wasted 15 dollars. My drink was fine.... Called to inform them and Assistant manager offered to make things right next day. i declined. Irony is side of building states "made fresh to order". Laughable Shame, Wendys was at one time a viable fast food option. This location is not. Another business that wont last a few years in this area. Good luck

So thankful that Wendy's came back to town. It's a brand new building. It's conveniently located in the Plover Business area. Parking is limited. When the establishment first opened, I had to park on the side road and walked in. FIrst off, the space is kind of cramped. I was standing behind what I thought was a line but a group of mothers and their small children were sitting on the tall side tables. I was standing there for 10 minutes until they noticed my presence and told me there were no line. They also had two monitors in the front that were broken, so don't even think about ordering from there. It's old school and you'll have to speak with a live person at the counter. The space between the ordering counter and pick up was tight. I had to squeeze through the counter and another person waiting for their food, to the soda machine. They only had one machine; the 1000 flavor combo one. The person standing at the machine took forever to choose their drink however it only took a few minutes to get the order. The food came out in good temperature except for the chili. It always comes out warm so the cheese isn't completely melted. I don't eat in because the dining area is tiny. So by the time I'm home, the chili is cooler and I have to reheat it. Twice now. The buns of the burgers always come out wet. No matter which Wendy's I go to. The employees are nice. They repeat my order back. They ask if I want toppings for my chili and sauce for the nuggets. They haven't messed up my order. Yet, at least. I can't even tell you if the establishment has a bathroom. Since it is the only Wendy's in town and it's new, the establishment is well kept. Even the self-serving area with the ketchup and eating utensils.

Clean establishment food was very fresh and hot awesome customer service! Food was extremely good!

So gross. Arrived at 11:15 am. Every table was dirty. The floor was so greasy, almost fell . Plus they didn't look like have been swept since the opening . So just think how they handle the crapping food. Omg

consider greeting customers and not being so fucking rude. consider having an actual device that orders and doesn't take a minute to load everytime you try to order something. Consider having places for everyone. this is not how a res should be ran. Consider having friendly and clean workers that don't look like they just snorted a line on break. I'm truly disappointed, disgusted, and never coming back here again. I had to wait in line for 10 minutes without a greeting, a smile, and an order. fuck this location. nothing I'd ever support or go back to again. Was really looking forward to supporting since I don't have one at home anymore, but hell, I'd rather crash in the McDonald's drive thru than try to order here. PLUS, the parking is a FUCKING JOKE. Yall need new management! Really sad.

Ordered food on the app, drove to the store and the store was closed. At 8:15 AM on a Thursday. Big sign on the door says "Open at 6 AM". This store is a joke.

It took a full 15 minutes in the drive thru & that's with 2 cars a head of us, pulling out and leaving before reaching the drive up window. What is with this place? Our Frosty's we ordered were completely melted by the time we got them. That's NOT what we ordered & paid for. Extremely poor service at Wendy's in Plover, WI. There needs to be training here, and replace the failing Management.