Wendy's

Only Use The Drive Through! This place is perfectly fine if you don't go in, and don't mind longish lines in the drive thru. The food here is what you'd normally expect from Wendy's. No complaints at all with that. It's the inside that's the problem. It looks like the employees just gave up on cleaning it. Never seen such a poorly kept interior of a chain restaurant.

Don’t go here i unfortunately found a napkin in drink. This utterly disgusting I just realized I’m hurling everything I have eaten today. I will be contact management as soon as I can.

DISCUSTING AND RUDE! Horrible customer service. My husband has cancer, as well as kidney failure, and he had to go to the bathroom, and there were no working bathrooms. We were going to grab a bite to eat, but due to the conditions and rudeness, we decided to take our business across the street to McDonald's. This location should be shut down, and the Department of Health and Wendy's corporate should be called. Zero stars are what they deserve!

Order lunch drive thru, food was cold not that good. Please does anybody know a good Wendy's in the DMV area, aathe Wendy's in aaa DC are not good like they use to be back in the day.

Can't rate the food as the place was so dirty I didn't even eat. The location is in a very crime ridden area. Homeless and drug addicts everywhere. Didn't even feel comfortable leaving my car in the parking lot for fear it wouod get broken into. Found the manager to be disrespectful as well.

This seems to be the only out of date Wendy’s in town, this place needs to be remodeled and up to date. The parking lot is hard to get in/out of, the parking lot holds water, it’s needs new parking spaces striping lines. I forgot to add my picture of my food, but the breakfast was hot and fresh.

I went there and the service was decent but a little slow but the bad part was the food it was so bad it gave me food poisoning I was throwing up

I took my son to his baseball game in Alexandria Virginia and on the way home I had to pee really bad. I stopped there to use the bathroom. Honestly it was clean and the security guard was very nice and helpful.

I love the honey butter chicken biscuit! The honey butter takes it over the top! This is my go to for breakfast on a fly!

Just call them can't get right. They can't do nothing right, they got attitudes all the time. Never get an order that ain't messed up. Definitely never order off doordash they really don't care then

"They have their flaws when coming to service and food but overall they can be a great outcome!!"

These people are clearly dumb asf. I ordered from here twice on DoorDash and was supposed to be getting the bacon egg and cheese croissant meal...but instead of putting bacon egg and cheese they just sent bread both times. The app clearly states to check the items you don't want on the sandwich I don't check anything because I want everything on the sandwich and these dumb asses sent empty bread both times

they have 4 signs that say they are open 24 hours. Yet I went at 5 am before work and was ignored by staff

Cheese Bacon biggie bag with fries, nuggets and coke. Food hit or miss. Received Diet Coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .

their customer service is terrible the managers are ghetto they don't communicate well food is good overall the wait time can be out of pocket at time

The floors are greasy! I did a grubhub delivery from here and almost busted my head open. It's like that grease where the mop is never cleaned or has oil on it. It was raining this day too, so anyone could fall from walking outside into the restaurant. They have that sign there like they are doing something, but I highly doubt it!

Rude and distracted. Failed to inform customers no receipts available, server handling personal business while trying to handle drive thru customers.

Sad to say I continue to go around the corner to the drive thru maybe a few times a week and they stay messing my order up. So those who eat there and they add a large drink and fries with the biggie bag for $5.00 it comes up to $7.80 and this what I get just a large drink. But this is just a large drink no large frie. This bullshit

MY horrible experience that I ever had going to the drive through ever. The services was slow the servers was rude and the food was cold how it's the afternoon and the food is cold. Where I didnt eat my lunch I was so disappointed I thrown it away that means I lost my money and time. It's just ridiculous I can't even rate this location I'll NEVER GO TO THIS LOCATION OR RECOMMEND IT. I had to give it a one start so that I could post my review but wasn't worth it

This Wendy's is garbage I order through the mobile app and still waited over 20 mins it's dirty and customer service they never heard of mean rude as old lady going tell me wait I been waiting can I get my food anytime soon small order too don't waste your time or money here

All ima say is . WHAT THE ACTUAL FUCK.. Y'all I'm not exaggerating when I tell you this shit is disgusting. For the amount of time my dasher waited , I was expecting spectacular results. But got the exact opposite .. The only part of the meal that tasted decent was the Frosty . The atmosphere is giving very much DIRTY & dirty mfs work there . I promise you this review ain't personal , I'm js finna keep it real ..

If I could give them zero stars I would. The young man that took my order was very nice but when I got to the window to get my food the young lady was 1 very rude I greeted her and she did not greet me back just snatch my card. 2 handed my receipt around my drink so the ink on the receipt was basically gone and not legible at all. 3 when I got my food every was right but my sauce I was given honey mustard instead of sweet and sour. I am allergic to honey mustard so I didn't really enjoy my meal. Also she had a few broken FAKE/acrylic nails which is completely unsanitary in the food Service Industry. I will be calling the health department. I hope the management looks into all of this.

I'm working for uber eats and when I tell you they are slow, they are SLOW. If you value every precious second, stay FAR away from this place. Had me waiting 45 minutes for the order I was supposed to pick up, and finally the floors need to be replaced.

Wendy's went from a late night favorite to a place I will not visit after 6pm. The drive thru lines are always long and I at times use mobile orders and they have no type pick up structure like other restaurants. McDonalds & Chipotle have been amazing throughout covid and prioritize mobile and other pick up orders. Wendy's should really implement some type of pick up for mobile orders. Very unhappy ex-customer!

Horrible service! Very rude and obnoxious employees. As a first responder I expected a discount which was displayed on their front window and drive thru window. However they told me that they do not give discounts anymore for first responders or military veterans.... even when it was clearly advertised!? Just lazy.

I don't always go to Wendy's, but when I do, it's for the fries...until the Lenten season. Honestly, their cod sandwich is superior. It is served hotttt. In all seriousness, the customer service is great at this location but the drive through line is hella long. I lost my wallet earlier that day and had to round up $4.75 in coins (a miracle). I'm sure I was short by at least .30, but the drive through dude told me it was cool. Yeah, I know it's only .30, but it I needed to feel some kindness after a tough day.

I rarely go into Wendys, (in my attempt to stay away from burgers as much as I can) today, I made a different choice, I'm very late, but I decided to order the apple pecan salad. It was simply delicious. I'm thinking that this salad may be the closest thing to healthy eating. You're served a huge portion which I love the fact that it's such a deep bowl with a delicious vinaigrette dressing to match. To wash it all down, I ordered the strawberry lemonade signature drink. Hey, not too bad for lunch in a rush today.

Consistently the worst Wendy's in America. 25 min wait with only three people in line. Every order messed up. Cashier doesn't listen. This is every single visit. Drive thru line is just as terrible. And the cherry on top is the flooded parking lot on a sunny day. Just go and find out for yourself.

Extremely slow service! There were only 4 cars in front of me, but it took nearly 25 minutes for me in the drive thru to order and get my food from the window. The soda was pretty flat and the fries were lukewarm. They did give me an extremely generous amount of barbecue sauce, the women at the windows were both extremely kind and apologetic, and the nuggets were hot and fresh! I wouldn't go here again if I needed to pick something up quickly. There were other cheap, quick options in the area - popeyes, subway, McDonald's, if you're in a rush.

Placed an order for drive-thru and pulled around the corner only to noticed the person preparing the food here... No mask, just a chin strap.SMH. Why ... All I ask is just why??? I would post pictures but I feel bad I don't want anyone to lose their job. Hopefully they can correct this.

Worst service ever. They gave my son someone else's order. When he went back & returned the order they took it and refused to make his correct order or return his money & then called security on him because he requested his money back. He goes there several times a week and this is how they treat a regular customer.

I'm not selecting not one star for this location. To say service is slow would be a compliment. HORRIBLE, HORRIBLE, HORRIBLE!!! Yelp forced me to give one star against my will.

"The Unmitigated Gull" I'm not big on reviewing "name brand" fast-food spots. They're at a bit of a disadvantage on Yelp because everyone knows all there is to know about McDonald's, Burger King, Wendy's, and the like. So, the only reviews they get are usually extremely negative...like this one.. I'll keep it short. They had NO soda, only lemonade or sweet tea. He picks one and is told that he can't get a free refill, while dining in. Everyone knows that the fast food custom is that you can get free refils, so long as you are dining in. However, he's told he can't, EVEN THOUGH the drink he actually wanted wasn't available. So after speaking with the cashier, he asks for the manager. Amazingly, the manager tells him the same story. He asks for the name and number of the regional manager and they refuse to give it to him and point him to a 1-800 number. He called the 1-800 number and left a message for the regional manager to call him back. I'll let you know what comes of it. In the words of Stephen A. Smith, I cannot believe a fast food joint would have the "unmitigated gull" to: a. Not have ANY soda (I've NEVER seen that) and b. Tell someone they cannot get a refil while dining in. I could see if it were a refil on a margarita, a beer, or even a smoothie. It's a lemonade, for goodness' sake!

They're good for a fast drive thru, NE er gone inside. Customer service is fair, polite but out for fast assembly. Prices are ok, food is the same you get what you ask for.

I was in the drive through, I waited 10 minutes before I parked and came inside. Waited another 10 minutes. Asked for a specific order. Payed extra for that specific order. And they didn't get it right. I will not come back to this Wendy's ever again!

If you have 20 minutes to kill this is the drive thru line for you, lots of sun, no blowing wind in your face from moving too fast and plenty of time to finish that novel you've been working on. When you finally get to order your meal have option C ready because they'll be out of options A & B. And in the NE Wendys twilight zone normal Wendys prices don't apply, expect to pay more for less. Enjoy your trip.

This place his terribly slow and the service is horrible. I would rather drive an extra 15 mins to the next closest Wendy's then come here.(yes its that bad)

Standing and waiting for my food as I stand here writing this review. I'm not normally one to slam a fast food place, let alone a Wendy's (my cheap fast food of choice) but this is ridiculous. When I drove up, there was a long drive through line, so I thought I'd go inside in hopes of getting through a little faster. Not so. There were at least 4 people waiting for their orders, which I should have taken as a sign to move on, but I didn't. Most Wendy's I go to have great speed and service, and I don't know if they were short staffed or whatever, but I was really disappointed by the lack of urgency to get people through the line and get their food to them.

This Wendy's location has been the worse Wendy's in the Northeast D.C. area for Years. The staff is always young and ill-mannered, lacking business etiquette and professionalism. The parking area is always flooded with water because of uneven pavement. The overall look of the business is deteriorating.

The drive thru is slow as hell. Plan to spend 10-15 minutes. Unreal.

PLEASE GO TO A DIFFERENT WENDYS! This is such a terrible Wendy's! I am writing this after being in the line for nearly 45 minutes. The staff is slow and unprofessional. I recommend the staff fire everyone here and start fresh. This is ridiculous.

HELL NO I WON'T GO! Apply this mantra when you drive past this particular Wendy's if you're hungry, it could save your life.

I went through the drive-through; the service was slow but they were busy. However, I didn't receive my order as I ordered it, and they tried to overcharge me, before I pointed out their mistake.

Slowest service ever! Even if the drive thru line is long, it is probably faster than inside. Always check your order!

My order is always wrong. I order through DoorDash it's wrong I go there it's wrong. Order a double burger and instead get 4 order of fries. Honestly how is that possible? I'm convinced the workers can't read

Service was decent...but 50 cents tax on my order?? Absolutely not!! I won't be going to this exorbitant Wendy's ever again!

The lady at the register for the lunch orders is the best

The service here was not memorable, but it wasn't bad either. The reason I'm giving this place only two stars is because the fries were dry and could cut someone's throat, the burger was dilapidated and lukewarm. I won't be coming back here, especially because of the boisterously loud teenagers.

Drive thru is always painfully slow it takes about 30 minutes for 5 cars that's ridiculous, including the workers they need to have better customer service skills . They are talking to their friends standing out side the drive thru while I'm getting my food holding up the line. I ask to speak to the manager about he does have any control over his employees what so ever.

disgusting staff and management just ghetto especially michelle if you gone work register the sarcasm and attitude need to left in the back. they just need a whole neww staff that's willing to be polite and professionall no matter how busy it is.

If there was the possibility of giving less than 1 star, I would. I don't eat at fast food places, but my younger brother really wanted Wendy's for lunch and I decided to treat him. Not only did the drive through take forever and the two people ahead of me drive away before getting anything (the wait was THAT long), they proceed to get my order wrong! If you can, drive to the next location. It's worth the gas.

I ordered a taco salad which I know they use chili as the topping. Unfortunately the chili was all beans. No meat. I use to work for Wendy's when they first started selling taco salads and chili and at that time the taco salad was the bomb. I dont know who or why they chose to change the chili recipe. I wont be buying taco salads from here again. I dont even think I will continue to visit this location.

Slowest service ever standing in line almost 15 min just to take my order. one person on register for a long ass line its really bad hope the food is worth the wait