West Indian flavor II

Under the new management the food and service are getting worst. You get there at 1pm on a Saturday and there is no doubles, no bake and saltfish, no goat and other things. I would think you take in consideration the weekends would be your busiest time of the week and account for that. I guess not! I’m all for a good time, but when the girls in the back are having too much fun and serving attitude that’s where it’s a stop. The Hispanic lady taking the orders has a hard time understanding what is being said. I don’t know if it’s because she has her AirPods in her ear or she’s just not really listening. It’s always hit and miss with the food. The chicken is pure bones and they are cheap with the tiny small shrimp. I made the conscious decision today to no longer spend my money there.

I love this spot very much, but I can tell they change cooks. Today I ordered goat meat roti and honestly, I enjoyed the roti with exactly 4 pieces of goat meat a whole bunch of potato and China omg it’s all good even though I paid $27 I should have gotten more meat honestly ,I’ll make it slide for the second time….. Food is great, but you all need to treat people better with the meat portion.

As a Jamaican I'm all for supporting the Caribbean food services anywhere I go, however, we have to be held accountable. I visited this place in and I assure you this is the last time I will go there. Ordered the jerked chicken with rice n peas. It looked asthetically pleasing, nice dark gravy, hearty portions took a photo and dropped on IG had my followers loving it. Then came the first bite, yes there is a sign that says the jerk chicken is very spicy no refunds but who is responsible for the recipe. The food was ALL PEPPER AND SALT, no part of that dish was jerk. Yes, Trini people season different, but please check your recipe, as unless you're going for SHU records(Scoville heat units) it is inexcusable to call that food. High salt content and burning pepper isn't spicy, that's called hot, you can't taste the actual food. Come on Trini, do better please. Also, tighten the table tops. Thank you.

The 3 ladies behind the counter were very unpleasant, imagine they goin about there business & 4ppl in the line waiting to order a unil the person at the front of line had to say we are waiting to order then a dark skinned girl with glasses walked over with an attitude while the short “indian looking girl “ with glasses rolling her eyes at customers and sucking her teeth one customer had to tell her don’t be rude to him that’s why i rather go to the nearest 🇯🇲 restaurant because trini ppl have no customers service in 🇹🇹 or elsewhere

The service is horrible. I waited over 35mins for my order and when I ask the lady at the front how long… with the short hair with glasses that ring people up she had the nerve to get a attitude and tell me I only been waiting since 4:30pm, it’s 5:04pm and still no food. Atp I want a refund.

Absolutely DISGUSTING DISRESPECTFUL woman working here. I wish I knew her name so I could properly call her out. Their phones ring off they hook and no one answers so you have to keep calling and when they finally answer you get attitude and hung up on. I have never been spoken to they way this woman spoke to me, a customer, trying to place an order. Acted like I was harassing her when what I’m trying to do get an order placed at HER establishment. They will never ever see my face in there. Maybe it’s the new management but the customer service is repulsive to say the least!

I confirmed they had all the items I wanted, placed a phone order and paid over the phone. I arrived at least 40 minutes later and my order still was not ready. I left and came and still they were short 2 doubles and tried to substitute it with less interesting items of which I declined. I got home and the buss up shot was not bussing. In other words, it was like thin roti bake. The pumpkin was good but the aloo was hunks of potato with very little channa. I returned yesterday to surpise my sister with doubles knowing I would avoid the buss up shut. I ordered 8 doubles at $3.75 USD per doubles. Yesss...you heard correctly. Please take a look at what I paid $3.75 for. Every last one looked like this. You can count the channa. How this place is rated a 4 star is beyond me. I will resume making my own buss up shut and doubles packed with channa and topped with proper tambran sauce, cucumber chutney and other condiments. Some businesses should just close up shop and this is one. The portions have gotten VERY small compared to other Caribbean establishments and the prices have increased tremendously. No wonder they don't post prices anywhere. Do yourself a favor and avoid West Indian Flavour.

Doubles were ok, pholourie was kinda hard. But this is the only place I know to get doubles from. I go once in while, otherwise ill have to wait until i go to NYC