Julie L.
Yelp
I went to West Won Bread in Napa today. They had a chicken salad in the cooler for $8.00. A smallish chicken salad with lots of celery. When I ate the chicken, to my disappointment it was crunchy, and I am not referring to the celery.
I attempted to try another piece and again crunch, like eating a salad made from knee caps, ears, and noses.
I immediately called to let them know the salad was FUNKY. Staff wanted me to bring it in so they could show the person who made the salad. I told her they may want to remove the salads from the fridge because it was GROSS.
So I brought said salad back and the staff treated me like crap. Horrible customer service is an understatement. I tried to explain how the salad is "crunchy" and not normal like chicken salad. They stared at me like I was an idiot and one of the crew said extra dramatically "Ummmm, we don't make the salad her. I said regardless if where it is mad, it's gros, and crunchy, and the girl told me to bring it back. The crew member said "how is it crunchy? I said like undercooked chicken crunchy. He said "was it like cartilage? I said yes, it was. He then gots to the fridge, pulls out the chicken they use for said chicken salad which they don't make there, and said that it's smoked with the skin and cartilage and the thinner pieces come out more like cartilage and it is perfectly fine to eat.
So basically it's normal to have a crunchy cartilage salad, just not in my world.
They took my salad, threw it in the trash in front of me, and didn't even offer to make me anything else, and definitely didn't offer a refund.
McDonald's Chicken Nuggets are a delicacy next to the overpriced crap they tried to pass off as a salad.
I will definitely be having nightmares about what I attempted to eat, even though I am sure I have had worse things in my mouth.
I will not be spending my money there again. Horrible food, horrible customer service, and not the cleanest place I have been to.
If you like chicken cartilage salad, this might be right up your alley.