Westerly Natural Market

Such a nice shop. The design is squished, aisles are super slim and get congested essily, and the shelves go up to the ceiling so you might need a ladder to reach some products but good. They offer some of the most interesting, healthy/cleanest products I've ever seen and I've traveled the whole world. They have natural supplement section for essential oils, vitamins, minerals, herbal remedies, orobiotics, sports protein products and more. They have a fresh deli area where they serve prepackaged sandwiches, wraps, and soups and salads. Fresh produce, snack products, chocokates, cookies, milk, cheeses, fresh peanut butter press, frozen foods and just everything you need with better quality than other supermarkets. Highly recommend.

Westerly is my absolute favorite spot for healthy food in midtown. The daily soups are reliably delicious and satisfying and the shelves stocked with healthy groceries at a decent prices. I almost always find a new snack or product to try and end up adding to my regular shopping list. Here are photos of a few favorites I discovered in recent trips.

A really nice store with mostly organic options and a good selection of supplements. Fresh fruits and vegetables unpacked and packed as well as nuts and of course some good sandwiches and take away options are available. On top of the also non organic options. The staff is always friendly and they really try to make their customers happy.

Well stocked, lots of products were available, price was resonable, fresh seafood was great, most of staff was very friendly, location was convenient, hot soup also was good. The only thing I didn't like about was a lady at checkout counter. Young black female (looked like 20s ) was not friendly at all😔 apart from that, it was great store. I will come back again!

Echoing others' comments, have been going for the last 5 years for quality groceries, but have recently gotten old meat or mold on the strawberries on multiple occasions now. Will have to look for another high quality gorcer now

I have been going to Westerly for more than ten years. I love their organic ethic. But I can see that the employees are stressed and do not have a friendly or customer focused attitude, like Amish Market does.

So much to rave about! Amazing delivery service during these times is a gift. I'm grateful for the management. I made a request to Angel for Howl Mac and Chef the new Vegan macaroni and "cheese" (The sauce is made out of pure cashew... instead of cholesterol sludge) that my nutritionist eats everyday. Angel took interest in it for his customers who care about super healthy food. He got it in both the classic and the Chipotle. That's great management and it ripples through the whole store. I came here today to thank him personally. I'm grateful that because of him I can get a nutritionally balanced meal. So many good things here to learn about. Of course Westerly is clean and organized. The vitamin and supplement department is fabulous. I can't say enough. Thank you

My go to place for organic produce and groceries (sometimes I cheat on them with Trader Joe’s, but come on). Their soups are amazing!

One thing that I like about Westerly natural market is the fact that Westerly natural market has great foods for people who are in various stages of their diet and in my case, I am going to become a vegan for three major medical reasons, number one I was recently diagnosed with type 2 diabetes, number two I am currently battling stage 3B kidney disease and number three I have been suffering from gout arthritis for almost 10 years, which means I can no longer eat red meat such as steak, ground beef, lamb and pork. Certain types of seafood such as tuna mackerel bluefish whiting and tuna fish I have to limit, I no longer am able to consume alcohol such as beer or wine, not that I drink any of that but I can no longer drink that, and I have to limit my intake of certain foods that contain high fructose corn syrup to prevent any future gout flare-ups. So my reasons for choosing Westerly natural market is because I figured a health food supermarket such as this can help me reverse my type 2 diabetes, it can also help me reverse my kidney disease and also it can help prevent me from getting any more gout flare-ups depending on what I eat. And this supermarket can most certainly help me on those three health factors so I can remain healthy. And that is the reason why I have given Westerly natural market a five-star rating.

Waverly on 8th Ave has everything you'd need in stock from vitamins, tinctures, Goji berries, Moringa, salads , meat, vegetables, dairy, soups, Cereals all organic. It's sooo much to choose, it's a one stop shop. I like this location the most. Plus, the staff is helpful & cool I recommend this location.

Check your receipts. The posted prices sometimes do not match what they charge at the register.

It's not their fault: HEALTH FOOD IS EXPENSIVE. So despite Westerly's prices being a bit higher than Whole Food (note: I'm not sure this is entirely true, but it feels that way. I almost never shop at Whole Foods anymore, so I honestly wouldn't know) I'll take this friendly neighborhood market of Whole Paycheck any day. Here's why: Buy Local. This is a one of a kind healthy supermarket and we need to support our local establishments before they are swallowed up by these mega corporations. #eattherich Selection, selection, selection! Westerly has a great selection fresh produce (check out the mushrooms on this place), assorted deli items for everyone from vegans to carnivores, a bulk section that I actually think is better than Whole Foods for its variety, and a huge selection of vitamins and beauty care products. If your a health nut (said with nothing but love) you'd be hard pressed to not find what your looking for here. Customer service. There's always someone lingering near to help you with whatever you need. Music. They play the BEST MUSIC. Sometimes I get stuck in there for an additional 30 minutes cuz I can't stop grooving to the soundtrack. Broadway star spottings. As a member of the Broadway community (yeah, I've been on a few stages) I can tell you that if you are a theatre nerd and you want a sighting, you're bound to have one here. As one of the few late night grocery stores in the area, this is the spot we go to for our post-show snacks before heading home. Just don't be weird if you have a close encounter with one of your faves! Westerly, thank you for your many years of service to the community. We couldn't stay (or become) healthy without you!

One of my favorite places to shop in NYC--great variety and quality to boot. I didn't utilize it enough when I lived near there, and now I come all the way down from the Bronx every time my food stamps come in.

Love Westerly's. Got some pretty good things here like their soups and matcha lemonade. Only thing I would beware if is asking for refunds, exchanges, and price adjustments. Based on their policy, I can tell they do not want to do that. If you want that service, go to Whole Foods. Westerly's is such a gem. The ready to eat soups are divine especially the beef stew. Can't say enough good things about them. Their signage can be a bit spotty though. I got shady vibes from them when I was reading their wordage regarding promotions. They try to sound smart, but it makes customers confused with their deals. Cashiers are nice, but efficient.

This place is great and a true gem in midtown. Not only do they have an amazing soup bar for cheap but you can find many types of specialty items all in one place. Admittedly some things are pricier here but not by much. Mostly the produce I would say. I come here for soup, vitamins, 1/2 sandwiches and other premade foods (made on premises), and most importantly: BULK ITEMS! They have so many grains, nuts, snacks, coffee, and so much more available in bulk. You can bring your own containers and pay per pound. There's a scale, and plastic bags if you don't bring any containers of your own. They also sell olive oils and vinegar in bulk as well, just buy one glass bottle, fill it up, and bring the bottle back for a super discounted price. It's a cheap, sustainable, and easy way to shop. They're open late (MAJOR PLUS), and the staff are super friendly. I love this place.

I love this business. It's been a home away from home for years. The only reason I didn't give it a five star review is that I wish their prices were a little lower, generally speaking. BUT it is still the best little neighborhood market in town for all things innovative and organic; further, I love their friendly and respectful employees. Oh, and their homemade chicken noodle soup has been heaven sent, on multiple occasions. Yummy! Thanks & Blessings, Westerly! I cannot imagine Manhattan without you all. Peace & Gratitude, Rev. Katherine

Probably more 4.5 because their prices are high for certain items, but the quality of the food and service is great. Their soups especially are amazing and very reasonably priced. Also, for the gentleman who gave them 1 star cause they charge for bags, that's literally the 2020 Bag Waste Reduction Law that applies to every NY super market and is to benefit the environment. It's a ridiculous and ignorant reason to rate a store 1 star.

FASLE ADVERTISING AND HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!! I have been going to Westerly's and singing the praises of their services and products to friends and family for over 20 years, however the disrespect and incompetence is unforgivable. I was insulted, dismissed and if not for persistent articulation, was not going to get a refund. Management should be ashamed to treat customers this way. I was MOCKED, shamed and told I was rude, when really the ISSUE was false advertising and instead of apologizing and offering me a refund, they wanted to insult me and mock me in front of 15 employees (none who said anything) and 10 customers. I live across the street from Whole Foods in Harlem, but instead I go all the way downtown to support a local, small business. LOL not anymore. Why? When I can order organic food cheaper on vitacost.com or walk across the street to Whole Foods? Westerlys embarrased me and broke my heart. I've been taking my family and friends to Westerlys for 20 YEARS. I went to purchase Westerly's brand of purchase oregano oil. The sign says "2 for one, must buy two" I asked an attendant "If I only buy one would this be $16?" He said "yes". I saw bottles under the $31 and the $54 sizes. So I asked for clarity to ensure I was aware of exactly how much it would cost. I showed the Westerly's employee the size of the bottle. When I went got home, I noticed my groceries totaled $92.93 but when I added everything up - something was off. I didn't get a receipt but my items had stickers. I called the store that night and the response was "How do you know how much things are without a receipt." Which is condescending. I gave my name, number, and the transaction total. He said he would call in the morning -because office was closed. Around 2pm the next day they called - but I was working. I called back at 4pm - they said they needed more information - my credit card number. I asked why wasn't all this information collected when I initially contacted them. No response. And not exact on the charge despite me telling them based on banking statement. So I decided to take two buses and two trains after work to sort the issue. I called and told them all the info needed so I expected it to be ready when I arrived. With receipt in hand, management said I was not overcharged. He walked me over to the oregano oil, stating that if I don't buy 2, it's 20% off. But there is NO signage informing customers of that and also the $52 bottle was in the $31 section. I asked "should I be held responsible for vague advertising and employee misinformation"? He said he was not offering a refund of any kind. After I loudly but calmly stated that Westerly's has horrible customer service resulting in me being overcharged for over 5 minutes straight they finally relented - refunding me $15.99, however I am requesting an additional $11 since I was under the assumption the bottle was $31 and was charged for the $52 bottle. I also incurred paying taking transportation to clarify information that could have easily been handled on the phone. The staff dismissed me stating I've been a loyal customer for 20 years. "So, so, what does that mean?" They even stated "well, why don't you just buy the other bottle?" "Oh do you think we are stupid?" "You are rude!" It was humiliating. Two men berating me instead of taking responsibility. If I were a man they would not have talked to or treated me that way. It was RIDICULOUS. **The only reason why they gave me a refund was to shut me up, not based on error or principle.** But why??? How is that fair to people with a disability? To someone who lost their voice and comes to Westerlys for cough syrup? You have articulate demanding a refund for 5 minutes loudly before management shames you into "giving" you a refund????? SHAMEFUL Westerlys. Why would a grocery store competing with Whole Foods (and Amazon -the biggest company in the world) be this dismissive, rude and caustic to a LOYAL customer. Was it insecure, toxic men as management? Was it because I was a woman or because I'm Black? I highly doubt if I was a white woman or a man, that those TWO men would have talked to me in such a derisive way. Businesses are closing during the pandemic. Customer service should be efficient, prompt and courteous. Instead I had to take several trains and buses after work because management could not do their job. Those "managers" should be fired. I do diversity consulting for a living and two men berating a woman is NOT a good look. I have been going to Westerly's and singing the praises of their services and products to friends and family for over 20 years, however the disrespect and incompetence is unforgivable. I was insulted, dismissed and if not for persistent articulation, was not going to get a refund. Management should be ashamed to treat customers this way. I am a diversity consultant. Management clearly is not mindful of women, Black people or people with disabilities. SHAME ON WESTERLYS

This market is one of the few in the city carrying many products not found in other health markets. The staff is always very helpful going above & beyond to assist with obtaining products. They also carry their own brand of supplemental products have food bar with hot cooked food to go, soups, salads etc. They also offer home made meals, soups, salads & vegetable sides refrigerated & ready to eat. For these reasons & more this market is by far my favorite in the city. Many thanks to the staff & all who make it run smoothly especially during busy days. #ThankYouThursdays :)

It's a well supplied store. I like the products, but I wish it wasn't always freezing cold in there so I can sho longer. The only complain is the squeezed juice section. The lady just disappears in the middle of the day, and my last smoothie tasted like powder.

This supermarket has beautiful produce and a wide selection. Supermarkets in this city and Manhattan in particular often have wilting produce, tiny aisles, limited items, questionable meat, miserable employees, long lines, etc. This is a wonderful exception. There wasn't a single item I was not able to get from my shopping list due to either them not carrying it or it's poor quality - that's so rare! I got all I needed in one trip. There was so much there, including the widest selection of hummus I've ever seen, pate by Les Trois Petits Cochons, vegan and vegetarian options, a make your own trail mix section, fresh juice bar, soup station, sushi, so much tea, and bison tallow - cooking fat from bison. Damn. My only complaint is the meat section itself is really small and limited, and on the pricey side, but in a pinch it will do (I even saw a small cut of skirt steak). Just make sure you get there early or they will be out of the cut you want. The employees there are always so nice, I'm always asked 3-4 times if I need help when it's clear I'm searching for something. They also kept the lines organized and moving when things got crowded, and the cashiers are really friendly.

I'm a fan of this market, since I stop by almost everyday for something on my way to or from work. They have an awesome selection of everything, from groceries to prepared foods, to smoothies and cosmetics. I don't mind paying for quality food and products, but their prices are steep. A smoothie will cost you around $10 (which adds up over the course of a week), and if you're buying a lot of items it can add up too. I needed to get a couple things for banana bread I wanted to make... and it cost me around $45 dollars. I was surprised! However, you can't put a price on health or respecting your body, so come as you please!

I've been shopping at Westerly for the past 13 years as its right near where i live, and on many occasions the food was rancid when opened, especially the packed salads. a few weeks ago, three items were rancid, the coconut pieces, the tuna and a vegetable all at the same time. As a good customer you would think they would refund me, a good customer when I brought the items in, but they said it had to have been brought in before 24 hours of purchase. i will never shop there again, apparently they keep items beyond the expiration date also.

I freaking love this supermarket. I can always get kombucha, rice milk ice cream, quinoa cheddar chips, teas and so much more at one location.

We stopped by here while in NYC and had a really positive experience. We discovered this shop via Groupon and bought a voucher to save some money while on vacation. We bought tons of vegan and gluten free protein smoothies for breakfast, fruits, and some snacks for our stay in New York. The store was a bit crowded but they had everything we needed. They had tons of gluten and dairy free options including snacks, milk alternatives, yogurts, and more. They also had tons of supplements. If I lived in NYC, this is a store I would definitely frequent. Would we return? Absolutely!!!

The one star is because this store charges 18 cents for a bag and then adds another 5 cents as tax on the bag. It's one of my go-to stores for select organic specialty products, but it is so high-priced overall that I think adding an exhorbitant bag fee on top of everthing else is pure gouging. I try to always have my own bag, but sometimes I forget. Going forward, no bag, no shopping at Westerly.

I'm giving this 3 stars because the grocery aisles are incredibly narrow and make it incredibly hard to walk through unless you weigh 90 pounds. They reminded me of the scene in the Da Vinci Code where the library stacks are closing in on them.

Westerly Natural Market is kickass. Considering it's natural foods and in New York, it's not as expensive as it should be. That's normally a double whammy. It's prices are comparable to a Whole Foods. The store is much simpler and easier to get around too. If something's too expensive, just get something else. It usually has something on sale. This isn't a place to complete all my shopping. It supplements it. There's actually a few things cheaper than Whole Foods, and many other natural stores. A lot of savings in the prepared foods. They had a vegan chicken salad sandwich for about $7. It was very big and filling. The bulk food items are popular and competitively priced. It's helpful to look at their ads. It has them at the front. Very helpful to find what's on sale.

Westerly Market is my go to spot for natural, organic food, and products in the city. I try my best to take advantage of their sales because the supplies are in demand and dont want to miss a good deal. I love that the place is always clean, the staff is helpful, and the shelves are packed to the ceiling. It makes me happy to see the the use of space to the last inch.

I think I've found a new health food store. But Watch out- they packed the store from ceiling to floor. Isles are super clean but narrow. There's a lot of stuff labeled "organic" and only a portion of that has the official USDA label (the USDA isn't even the gold standard for quality). There's a soup/salad/juice bar in back. You could theoretically live off this place if you're down to pay an absurd $8.49 for organic cultured butter.

The most incredible market in nyc! The produce department has superb, fresh vegetables and fruits. Incredibly well stocked, Clean, organized so wonderfully. Lovely helpful staff. They are the BEST!

I don't understand how this store is in business. Everything here is LITERALLY 2x the price of a bodega or Whole Foods down the street, for the identical item

I'm a neighbor and supporter of this local business for over 27 years - but customer service has rapidly declined, just as fast as the prices have soared. Register person was rude, with a can't be bothered attitude. Forget a shopping bag - they'll gladly sell you one (understandable) for .25 to .50 cents - every other store charges 0.05 cents. Covid guidelines are followed, on the surface - but what's the point of "touch-less" payments you're touting at the registers, when you still have to touch the stylus/buttons and make selections to finalize a transaction. I'm done shopping here.

This is my all time favorite health and wellness centric store with pricing (despite its location) that makes health accessible to all and has super helpful, knowledgeable staff. In a time where Amazon is attempting to take over everything, I make a point to support great businesses like this one. I did recently have an wholly atypical bazaar experience (Sat Mar 6 around 6:15pm) where staff couldn't locate a key to open a manuka honey product display. After waiting more than 15 minutes for at least two separate store employees to try to locate the display's key, I then asked the manager if he could help. He told me he couldn't because (repeating what the other two store employees told me) there was only one key to the display in the entire store and it was last seen with another store employee that day but no one could currently find it (not that he made any effort himself). I left and purchased a $65 dollar manuka honey online based upon the exact product that I saw in this store but was unable to purchase. I have proudly shopped here for more than 8 years and unless Saturday's incident becomes a recurring experience (the world is currently upside down after all), I will continue to do so.

Okay off rip, I need to say this market is very expensive and it makes me mad that I'm in a slight money deficit and still find my way in here! I purchased a groupon for WNM (Westerly Natural Market) about a week ago to which I budgeted myself to that $40 for $25 Groupon ticket. Although I've been in here before and was in awe by how wide and diverse of a selection they have; the prices still, then took me aback. [*think white guy shocked blinking meme* ] Antywhooo, the store is medium sized but it seems as if they've mastered how to arrange as much as they can neatly and thus carry everything. It's clean, the right temperature throughout the whole store. Personally, the best thing about this place is that they carry vegan pesto, soursop (when it's season), heart of palms, MAD ALMOND MILK (woot woot) and anything else an aspiring vegan or chicketarian,like myself, would be interested in. I The lines on my visit and my previous have always gone by quickly. Everyone is super friendly and I haven't experienced a time when the sale price wasn't scanning on the item. Wow literally wow. I would definitely check this place out again! Next time I'll have a list and bigger budget lol go prepared people! Be blessed.

I came here on a Thursday at about 4:30pm. Not very crowded. Usually isn't when I come here. The aisles are uncomfortably narrow. So gridlock feels inevitable with high volumes of people. I come here for the Wow Bakery Ginger Molasses Cookies. Also for some bulk snack items like granola, spirulina bars, sesame brittle, almond brittle, Berlin Bakery Spelt Sourdough Bread. They do have a good selection of specialty foods. Some items are cheaper than Whole Foods (Berlin Bakery frozen bread), and some things are more expensive (Spirulina Bars in bulk section). Their Spirulina Bars are more expensive per pound. $8.99/lb, compared to $6.79/lb at Whole Foods. But if you prefer more flavor options, come here. Whole Foods only has 1 type. Carob Spirulina. Westerly has Carob Spirulina, plus Lemon Pomegranate, Cha Cha Chia, Raw Goji Cocoa, Mixed Berry Blast, plus a few more varieties. They have 3 types of brittle. Or as they call it, Honey Crunch. 1. Peanut - peanuts, corn syrup, honey 2. Almond - almonds, sesame seeds, hulled sunflower seeds, corn syrup, cashews, honey, sugar 3. Sesame - sesame seeds, sugar, corn syrup, honey I tried the almond and sesame. Both are good and when broken up, would be great as cereal or frozen yogurt toppings. The Wow Bakery Cookies are expensive here. $5.99. Target has these for cheaper $, but they never have the Ginger Molasses flavor. So I have to get them here and pay more.

Large selection of items with reasonable prices. They sell products that are difficult to find at Whole Foods and are open later. Food is fresh. Store is clean and well maintained

There are only a few reasons why I would ever step into Whole Foods sometimes, which includes the small occasions of my snobbery "organic" cravings. I cannot stand the fuckery that is waiting on the checkout line for more than 10 minutes and the disappointment of not having the item you specifically made the trip for in stock. It can be super hard to find my favorite Red Velvet Halo Top ice cream. An amazing Groupon deal led me to this magical place and I've hardly ever been to Whole Foods for my ice cream cravings since. First of all, I have never had to stand on line to check out--ever. Granted their selection is only a fraction of what WF offers and they are much smaller but I don't specifically seek out organic foods regularly, and I never needed 15 choices of the same item anyway. You are paying Manhattan prices but you'll be surprised to see that their prices are not insanely expensive--I actually find their prices fair and not too far of a difference when compared to your average Queens supermarket. The aisles are dense but thankfully, it is never crowded in here and getting in and out is extremely smooth. Their health section is humongous--there is every kind of vitamin and supplement you can think of and never heard of, protein powders, boosters, juices, etc. I love their fresh produce and dairy section--plenty of locally-sourced vegetables and an exciting selection of yogurt products that are local as well. They also have a lot of freshly made packed foods that sound delicious. And of course, their ice cream section is the best and always well stocked. There are no frills in this place and I think this is an absolute gem in the neighborhood; this would be my go-to place for groceries if only I didn't work and live far.

Stale moldy bread and staler customer service. Yep!. I got a loaf of wheat, ran home eager to make a sandwich, and there is green mold and fungus all over inside. No biggie. It happens and so I trek back(Ugh) to the guy who rang me up at Westerly and just said hey I think the bread has gone bad. Now this store is roughly 15 to 35% more expensive than the whole foods next door. But we think its dharma to support local and I have done all my grocery shopping here over the last 10 years. But this once that they needed to do one small itsy bitsy tiny right thing, they failed. Imagine paying first class and flying cargo. Horrible. So for my loaf the register guy had to call some other loftier guy; then the other guy tells me that since the bread was marked down they don't exchange or return the money. I am like, guys the bread has mold on it and the dude is spitting corporate at me. You should not be selling stuff like this and all you need to do is to give me an okay loaf and go check the rest of the bread else you'll have some other troubled or sick customer.. . And it is not that I am here for sourdough because my sandwich didn't taste good. WTF. We have spoken 2 minutes too much. Small item. Real problem. Fix fast. There is no other way to slice this ridiculous dialog. But I guess the local love doesn't translate to customer service. The guy made drama about exchanging my loaf of bread... And then I was rung up a second time for a different loaf of bread. Just Disappointing. This is how you lose business. If you price high, you need to deliver better. I hope people check their bread, and the owner of this place understands that to get local love you need to love back. Whole foods may have gone corporate, but you don't get service whimsy there. And I have never had a quality problem there. Sometimes predictable is just much better. Gone with the wind westerly... And frankly my dear, I don't give a damn.

A fantastic place to buy anything from vitamins to organic foods. The staff are helpful and polite, which is rare especially when compared to the disaster that Whole Foods has become a disaster. The aisles are a bit tight, but no complaints otherwise. Excellent collection of honeys, oils, and soaps as well.

Love, love, this store! It can be pricey so let's get that out of the way, some items are reasonable and look for sales throughout the store. This is one of my regular spots to shop for breakfast and snack items for my stays in NYC. I'm lucky that the place I stay at has a mini kitchen, microwave, refrigerator, etc. I like to make my own breakfast instead of going out. My usual buys, yogurt, fruit, half dozen eggs, milk, maybe add some nuts, hummus and chips. Good to go for a few mornings, most times I don't finish dinner so any left over veggies get incorporated for that morning omelette. There are two doors to enter into the store, the main one is the south entrance, carts and baskets can be found there. Also it's the start of the small but a good selection of fruits and veggies, move up the aisle for juices and other cold items, cheese, yogurt, etc. Hit the back wall for milk and milk substitutes. As you move through the store you'll be surprised at the variety. The aisles are narrow and the shelves high. A good selection of healthier chips and snacks, teas galore, same for coffee beans, they even have a soup bar. Once you get done shopping for food, you can shop their supplements, all the high quality brands stocked and people there to answer questions about them. They also carry beauty items, lotion, shampoo and moisturizers, again all nice stuff, look for sales. I love that they occasionally run a Groupon, nice way to bring in new people or reward their regulars. I shop here either way because it's a quality store. I only have one complaint about it, the aisles are so narrow that you have to do some maneuvering, sometimes you'll find yourself running into the same people. I did this several times my last time in, however everyone is friendly and it ends up in a laugh. If they had comfortable aisles the selection just wouldn't be there, it's worth the squeeze.

I bought an artisan bread there around 10pm at night and was very excited to have a salmon avocado sandwich with it. When I opened the package I saw a big moldy spot on a piece and then checked if there were all moldy. 3 pieces had mold, so since it was late to go back I decided to eat a piece from the other side. I also bought blueberries there a few times before where I had to discard like 30% of the cart because of moldy berries hidden on the bottom. I never complained nor took anything back. Since it wasnt the first time, I wanted to take the bread back to tell them because mold is a health hazard but it was never on my way to work and I also didnt want to carry moldy package with me all day. When I went there & told the manager he bluntly denied it and made me look like I am making things up. Cashiers were laughing at what I told them about bringing home a moldy bread from their store. They didnt even apologize until I told the manager that I dont care about reimbursement & he at least should apologize for this experienc; then he reluctantly apologized and cashiers bursted in laughing loudly - I guess it was entertaining to mock a customer... I am pretty disappointed with my formerly favorite store where I used to shop almost every day for years. Would have to go to a place that cares for their customers and about quality of products they sell to them.

I really like this store! They carry soooo many health food-y items so you'll definitely find what you need. I was expected the prices here to be really high, but the prices actually seemed to be average (by New York standards) and they have really good sales, too!

I absolutely adore Westerly. It is a little pricier than other grocery stores (but keep in mind similarly priced to Whole Foods or specialty health food stores). The variety and accessibility to purchase healthy non-gmo snacks makes it worth it. They have fresh hot soups made daily, a juice bar, fresh coconut water, and quick ready made meals to go. They also have the largest collection/assortments of vitamins & oils. If you are into clean eating I would highly recommend checking out Westerly. A few of my favorite snacks include: sunflower seed butter, dried mangos, soups, green juices, oat milk & beanitos.

This place was my favorite so far. Until I find out something. I bought half gallon of milk yesterday. It seems look good, 100% grass fed and USDA organic. When I opened after I got home it was weird smell, milk was like liquid (watery) not like other regular milk. When I tasted it was horrible. When I looked at expiration date it was expired. I got very disappointed from this store. If it was deli I would say it happens. But this is a huge store. They need to pay attention what they are selling. It's not legal selling expired items they should know that. From now on I'll be carful with expiration whatever I buy from all stores. Especially from Westerly natural organic store.

Open late! Huge selection of natural and organic items. Prepared foods, smoothies, shakes, yummy soup bar, grab and go items. Also vitamins and speciality items. They have deals often, check out their circular or stop in to see what's on sale. You'll find things at great discounts you won't find other places. The staff is friendly and helpful. This establishment has been going for a while and it's nice to see them still kicking even with a Wholefoods not too far away. I do see some of the comments on Yelp that Westerly has items that are priced higher than average. Well that's common with most of the grocery stores in Manhattan. You need to be a savvy shopper and find each stores strengths (price:offering). As I said they have great deals, but not everything is priced the best. Gotta shop to get the best deals. And here they have some and a great selection.

I've become one of the bougie elite that frequents and effuses about a natural/organic store. In all seriousness though, my nutritional intake has become a crucial element in whether I go through life in agonizing and insufferable pain or not. As someone with fibromyalgia, chronic pain and stress, PTSD and anxiety, as well as chronic fatigue, eating is a burden and a chore. If I don't absorb necessary nutrients through a liquid and pill diet, I would wither away into nothing. I've therefore become quite permissive in my purchases of coconut water, nut milk, and probiotic juices and teas. And therefore WHOO HOO for Westerly Natural Market, which so affordably meets my homeopathic needs. Even without the half-off Groupon, the $30 I was prepared to pay for my nutritional beverage fix was well worth it. With the Groupon, the reasonable and affordable prices seem downright cheap. If you're looking for some nourishing natural products, it may be worthwhile to spend some time in this store.

they do not honor manufacturer coupons even though I called before I went and they said they would accept the coupon. terrible customer service and I don't intend to return to this business.

Great specialty store. It has a wide selection of products for any kind of health aware eater - gluten free, vegan, dairy free, casein free... You name it! The store has a big selection of products like breads and cookies, produce, pastas and even make up and supplements. It is like a much smaller version of Wholefoods with a wider selection in types of products and cheaper overall. My one critique of the store is that it was recently renovated and instead of expending out, more shelves were put in. The size of the place remained the same while the amount of products grew... As a results only very skinny people can move around the store with ease as long as they stay in a single file. The store feels crammed with angry, in a rush NYers trying to squeeze and enjoy the great selection in a tiny narrow space.

I was in NY this past week and it was freezing. Started feeling not so great and found this place near Time square. I was surprised to find several vegan soup options at the soup bar as well as pre-made vegan food such as wraps, noodles, sandwiches, etc. In the natural medicine section someone suggested a bottle of some natural herbal medicine which along with a lot of liquid and emergen-C prevented me from getting sick. I ate here twice and everything was reasonably priced (think maybe between sprouts and Whole Foods prices)

This is such a great store. So many options and averagely priced. The only issue I can see is how narrow the aisles are. It makes shopping difficult for anyone shopping with a friend and don't even think about wheeling a shopping cart down there. Either way, I will definitely be back for all my vegetarian and healthy needs. Love this place!

Going to westerly is like going to a mini whole foods without dealing with all the lines. On the positive size, the store carries a lot of product despite its size especially in the health food/vitamins section. In addition, shelves are well stocked and product seems fresh. In addition, there are many cashiers and other staff members willing to help. Lines are never that long and store is open late (midnight). On the negative side, the aisles especially in the middle of the store are way too narrow. If there is a staff member restocking an item in those aisles, you can barely walk through. In addition, prices are towards the high side (even for Manhattan), although they do run "sales" on certain items to bring prices down to normal. Remember to purchase the groupons which allow for purchase on most items, including sale items. ($25 for $40 of spending, $15 for $30 of spending).

I think the best way to describe Westerly is with the following statement: Think Whole Foods natural, organic, and gluten-free types of products amplified. In other words, maybe you will see Mary's Gone Crackers in 1 flavor in another store's gluten-free section. When you go to Westerly, you'll find every possible flavor and size option that that brand has. Such was in fact the case with the individual packet size of Mary's Gone Crackers pretzels I found in there today. What's ironic is that Westerly is a smaller-sized store in comparison to your everyday supermarket. However, I can honestly say you'll find more in Westerly in terms of organic and natural products than you will in the big chain stores. I am VERY impressed. This location does not disappoint, and I make sure to incorporate it into visits to Midtown. Aside for squeezing into the narrow, high aisles that can't even really accommodate two people passing one another at a time, everything is just about perfect. Every brand I've wanted to find in this store, I have, and then some. A+ Westerly!

BEWARE! They sell rotten food and fake organic. Those glowing reviews must be fake as well.

This market is fantastic & has the best fresh juice made to order. It has organic, fresh & well washed ingredients at a great price. Bipul is very friendly & makes any blends & is knowledgeable about the best combos.

An all natural/organic market open until midnight? YAY! I'm a night owl, but late night food options are usually loaded with grease and saturated fats, so this market being open late is a huge advantage. The staff was friendly and the prepared food looked fresh and delicious. Their juice bar shuts down at 10 though so aware of that. The selection was great and they had some great sales going on!

Reading all of these negative reviews of Westerlys practices makes me sad cause I really want to support local business and be healthier.But just so you guys know markets and delis are under nyc state dept of agriculture,restaurants are under nyc dept of health any establishment selling expired ppl foods,moldy foods etc should be reported as people can get sick.It seems Westerly has difficulty refunding people's money when they are wrong,you can go on google to review them they get more hits.That being said I live further downtown but come to Westerly to find hard to find items.ive always been treated well by the staff,but did have to jump through hoops to return an item finally had to give up.I love homemade soups and was delighted to see their soup bar ,but tried it twice,but it was super salty,the juice bar didn't impress me,these days I buy fresh juices from Kham smoothies or bottled cold pressed from pure green sores or you can pick it up in Fairways.In my experience business that treat customers badly are really short sighted because one depends on customer loyalty and word of mouth,because of the world we live in these days always ask for a receipt,check expiration dates,and even bank statements when businesses run your credit card through their machine multiple times and tell you it didn't go through...Yes it a pain,my grandma had a saying "a stitch in time saved nine", didn't understand it as a kid but do now.Westerly plz dont commit hari kari!!