Lindsay H.
Yelp
We have frequented Westview Orchard a couple times during the Fall. It's a quaint family farm and nice for an afternoon, especially with children. I have three kids under three, so it's a favorite to keep kids busy with the goats, playground, tractor ride, etc. There is a "kid fun area" for $5 per person. We decided to do this AND a tractor wagon ride. we went and paid the admission at the admissions tent and went in. We parked close by. Upon exiting, my son was having a melt down and two people were standing by the same gate we entered in-- Dylan and I didn't catch the other name. Now this is a FAMILY place. There are kids everywhere. Clearly you could see I was struggling to contain my son and I had a stroller with a 5 month old baby in it and I went to leave, where we entered. Dylan just got done opening the gate for entering people and we asked to leave, he said we would have to walk around. I said please, I have three little kids (as my son was screaming and kicking) and he said "nope, rules are rules." I had to walk entirely around the building to the complete other side to get to where I parked just 20 ft away if he would've just opened the gate. I said this was ridiculous. so we walked all the way around and I told Sandy that this was a family place, I'm a mom that needed some help and an exception and she said "sorry, rules are rules too." Now listen, I understand that and I'm a rule follower. BUT this kid Dylan was standing around, doing nothing and JUST opened the gate two minutes earlier for another family entering. I understand if it were busy and you couldn't keep track of people, but this was rude and inconsiderate. I always try to treat people the way I want to be treated and this is not how I would treat a visibly struggling Mom. And then Sandy's reaction when I told her I was upset with the situation. I think being a family orchard and trying to cater to families in the community with different attractions, events, etc. employees should use DISCRETION and help their patrons out if they ask for help or an exception of opening ONE gate to let a family leave!!!! If we decide to come back... I hope to have a better experience.