White Castle

I suggest watching the movie Harold and Kumar Go To White Castle, and this will be a must visit on your TO DO list.

First time I tried White Castle was in Chicago and I was not really impressed. I decided to give them another chance as I was driving back to California from a quick stay at Vegas...and still wondering what the big deal Harold and Kumar made out of these slider burgers. They are mediocre at best. Sorry to all the White Castle fans out there.

I know it’s called fast food but seriously? You’re to tell me you’re in such a rush the food is pulled early, chicken rings were left long enough to not be technically frozen but also not cooked, Mott sticks were nearly almost frozen in the middle still, only got half of the fry we ordered but it was so bad that we ended up not wanting anyways either. It’s also alittle weird that if you ask them not to throw onions on the grill while making your slider they’ll straight up tell you ya that’s not an option 🤷🏻‍♀️. I wish I opened the bag before we started leaving because this is literally inedible. The bathrooms are really nice and the overall store is huge, cashier was really nice, and I loved the rest of the store. This White Castle just really brought a new all time low standard to what most people usually expect from them. Like ya I expected it to be pretty trash but I atleast expected it to actually be cooked😂🤦🏻‍♀️

If you do not like your place of work, the customers, boss etc....leave! Don't bring down your customers with your attitude especially when they are respectful upfront. Pains me when this is a real occurrence at many places. Wife and I drove for hours and saw this place was right off an exit and love the nostalgia and how infamous WC was. Should have read the reviews first. Ruined the experience with the tone and negative energy. We are the ones waiting for over 15mins..never got food, we left.

Four White Castle employees hanging around, two actually working but because there is one kiosk you’re forced to use they just stare at you. Not all people are swift at working a self-serve screen so you just stand there waiting, and waiting. Walked out as I had enough waiting and ignoring by staff. Didn’t bother buying anything else as there are only three main cashiers slowly working the main massive line. This place has gone down hill faster than I-15 into town.

Okay slider burger. Burger meat is really thin. Bun is okay. Get the one with burger cheese. The fish sandwich was better than the burger. We also ordered the shrimp. The shrimp was really good. The restaurant is inside a large Terrible gas station. Unique decor. Clean reason. Large parking lit.

Growing up in the mid west, White Castle was (and still is) somewhat of an iconic staple! After living 25 years on the west coast, I can’t help but crave those delicious little “belly bombers”…so every year, as a part of my Las Vegas road trip ritual, I stop off here and get my White Castle fix…and 5 years in, I’ve never been disappointed once! I think the customer service is excellent, the quality of the food is superb and all around, it checks off every box!!

To whom it may concern… Went to this location on December 20th to grab a bite to eat, because I had not the entire day. And thought I would grab a burger on my way back to California.. I pull up to the drive-through and essentially there was a wait as there were three cars ahead of me. However, there was an extended waiting in line with no communication or acknowledgment. He said absolutely nothing as I sat there and waited for him to come to the speaker. Because I was extremely hungry. I waited with patience for someone come up to the speaker. The person there which I’m assuming is the manager, was extremely rude and his customers service skills were completely off track. He tells me rudely “he was the only one there” and basically had to wait in silence. “No, I’ll be with momentarily “ or ma’am can you please give me few minutes because I’m a little understaffed.” I mean absolutely nothing, complete silence, waiting for him, for approximately seven minutes before I decided to drive off and the cars behind me too. Thoroughly annoying. A real ignoramus!

What can I say, you know what you're getting yourself into by eating here. Tiny burger delicious-ness Order some of everything.

0 stars. The single star I'm forced to give is a lie. The employees were terrible and don't care at all about cleanliness. The 1-tablet which they force you to order from so they can avoid any form of interaction was dirty and broken. Twice, we explain this tablet was not working and they stood around in a circle like idiots. With no communication to us, the oldest-saddest one drags herself to the front and asks again what the problem is, because we couldn't have been more clear before. We communicate a 3rd time that we would like to place an order with a live-person as their tablet is not working and she responded with so much attitude saying, 'yeah I guess it's fine..' To say the least we didn't place an order with people who couldn't be inconvenienced to do their job as small as it is. Save yourself sometime when you come and leave them alone in their sad empty dirty-corner.

OMG. How did White Castle get popular. The burgers were awful. Slimy cheese. Cold burgers and fries. No employee interaction at all. Never again

One sentence. It's a WHITE CASTLE!!!! This is the first one I found out this way. Last one I could find to eat at was in Minneapolis!! Get multiples of the sliders and stuff your face. There not many ways to mess them up. Definitely get the double. It's better than the singles. Service is quick and easy.

I pulled up to the drive thru and nobody greeted me. I had to say "hello" and the lady said "just a moment." She took almost 10 minutes to tell us that you can't order a "crave case" on the drive-thru. This is the first time I'm asked to get off the car because the drive-thru can't handle a single crave case. Horrible service if you're asking customers to walk inside to order. There were only three people working. It should be zero stars because you're inconveniencing customers daily at this location. Stay away!

We stopped by White Castle before heading to Seven Magic Mountains. They had a drive thru at the Terrible's gas station/shop. The drive thru experience was fast and accurate. It was a great price for 20 sliders with fries. We ordered drinks and chicken rings too. It was my siblings first time trying fresh White Castle and they liked it. They charge for condiments. Overall fast, accurate and friendly service. Our food was fresh and delicious.

Always a great place to stop before the long drive home. Did not take as long as before when I stopped by. The place was clean but when I went to get drinks the selection was not there. Workers were nice as well. Always enjoy watching the way the White Castle burgers are made. Thank you

Employees are rude. Waited for 30 minutes to order in the drive way. No line. Just waiting to place an order. No one infront of me just them doing nothing. Pulled up to the window to order after waiting 30 minutes in the drive thru for the employee to say she wasn't taking orders at that window. DO NOT go to this location. Nothing but a waste of time. Need younger staff here because the old lady was not moving.

Stupid business One screen for all customers!!! Invest more on this!!!!! This is ridiculously a joke of business Don't come if you want to wait 1 hour for your food

Finally got White Castle yay. I was anticipating this stop on the way home because we don't have one in California. We ordered the number 9, which is 20 of those burgers, half cheese and half regular and it comes with two fries. We got a Coke, which didn't taste very good to be honest with you, but the rest of it was absolutely delicious and hit the spot. Went through the drive-through since we were so exhausted from the night before didn't go to bed till late because of watching our friends bands play. I wish they would bring this place to California, but it was such a nice treat to stop and get it. I know they're not the most amazing burgers, but it's the nostalgia of it. I got to try it first when I lived in New Jersey, so it was nice trying it out here. I was so happy. They brought it out here. They should definitely open up more locations. The employees are really nice. We got our food pretty quickly and we enjoyed our delicious White Castle for the long tiring and painful ride home lol. Definitely a good way to end a quick trip to Vegas. If you haven't tried white castle, I recommend trying it at least once. I really like the movie too, so it's sort of reminds me of that going all the way here just to eat White Castle lol. Thank you for our delicious meal and amazing service. Can't wait to be back. Have a beautiful day, be kind to everyone :) Aloha

Came here on the way out of Las Vegas. Nice convenient location. Large gas station rest stop. Almost Buckeyes looking. A little bit of everything inside including a beef jerky counter. The White Castle is in the back corner of the building. Please was interesting as you don't order with a human but on a touch screen. Humans were almost not existent on the registers. Only lady helping customers seemed a little grumpy. Maybe it was towards the end of her shift? Tables were not cleaned so had to wet some napkin and clean our table. Gold took about 10mins but it was hot and delicious. Will def be coming back here next trip to Vegas.

This white castle is inside the Terrible's gasoline station just outside of Las Vegas. The place was very clean and customer service was quick and friendly. We ordered the burgers with cheese combos, which comes with fries and a drink. Your options for cheese are the pepper jack or American and we chose American. Our food was fresh, and the hamburgers were amazing. These are definitely way better than the frozen ones from the grocery store. The buns were steamed, and they were super soft, and the hamburgers had the cheese, sautéed onions, and a pickle. We also ordered the desserts on a stick. We had the strawberry cheesecake, which was amazing and had an Oreo cookie crust, and we ordered the gooey butter cake, which was also delicious. The desserts are frozen so give them a minute to thaw. If you're passing through, stop by this White Castle and get your grub on! Enjoy!

Very clean, limited seating, staff did not seem rude to me. Ordered off of kiosk. Did lag a bit on getting food BUT because there was also a drive thru line. Reminder!! This is part of a BUSY gas station off of the 15 FWY so it will get busy. UPDATE: do not eat here. Food is bland. Only the mozzarella sticks had flavor.

Was wanting a Krystals Burger which I'm sure is a spin off of White Castle. Unfortunately with the staff that is manning this location the experience was the worst. First off waited behind a couple that was trying to place their order on the kiosk. They were having issues and not one person offered to help. Finally someone came up only to the most rude person in the world. I watched 3 people after my little order get their food before I got mine. All 4 of the people working there this morning were absolutely rude to pretty much everyone that went there.

I love frozen white castles and this was the first time I tried the original sandwiches and they are just as delicious. We got number two with a side of onion strips. The cheese sliders and the onion strip were delicious. The onion strips almost taste like a blooming onion but not as herby (pepperish). Downside was that the drive thru line did take like 20 minutes like what the other reviews said. There was only one person in front of us so not sure why it took so long. Don't be surprised if you sit there by the intercom and no one speaks for a long time. Haha.

If White Castle has only one fan left in the world, it would be me. The classic sliders.. the sides... honestly such an American masterpiece. The onion chips themselves are such a feat of culinary engineering. The smaller cuts expose each onion shard to a larger surface area of battering, and once fried, each piece becomes exponentially more crispy and delicious. The mozzarella sticks are gooey just as they should be. And the sliders! Sometimes, you just want a good ol' fashioned burger and that's exactly what White Castle provides. The nostalgic taste will haunt your mind for years and years until you finally go back and gorge yourself on 50 sliders, clogging your throat and arteries all the while trying to wash it down with a coke to breath and fill your mouth with more. You only need to (should only) have White Castle like once a year but oh is it such as experience each time.

This franchise is located inside the Chevron convenience store in Las Vegas, Nevada. It was very clean and well maintained. Since we tried White Castle in the east coast, we thought of giving it another shot here in Las Vegas hoping that it'll change our opinion on their food. Nope. It's still a disappointment. We ordered 2 of the Castle Pack 7. An order includes 10 sliders, 2 fries and 2 drinks. We added two orders of fries and onion rings and mozzarella sticks. It's a pretty large order considering we are a family of 7 visiting the state. Aside from the patty being paper thin dry, they only gave us a total of four sauces! We asked for more and we were told that it would be $.35 each extra. We showed them the receipt of what we ordered to justify that the sauces weren't enough. They still wanted to charge us. The server was unforgiving and rude at the same time. Never again with this whole experience.

Service was non existent, their self service order station broke 4x while in line. And had to get the attention every time of a worker. Lady who worked the burgers, didn't change her gloves when trying to fix station and then went back to preparing food. Took 15 mins to order with only 2 people ahead of us. The regular sliders we had were bland and greasy. The jalapeno cheese sliders were solid. The fries looked like they were old and refried and given out instead of tossed. They were inedible. Took 20-30 mins it seemed to get our order. We like White Castle but this location was "terrible"

HORRIBLE SERVICE. NEVER EVER COMING HERE AGAIN. Argued about the touch screen and tried to belittle me. He was a short Asian man wearing an orange shirt and a black apron, working 7/31 around 1pm. I would like to speak with the manager about this employee, he needs serious training.

We waited in line for our order to be taken for more than 30 minutes. No one checked in to take our order. We ended up driving to the window so we could place our order only to be rudely told "no orders can be taken at the window, you have to drive all the way back into the line. Horrible service.

So this was my first time having a White Castle burger since I was like ten! We don't have these in California so when we stopped at Terribles for a snack I had to get a slider, yes even at 9am lol!!! My hubby and I got a few each and ate them in the car as we headed home. Omg again, brought me back to my childhood they taste and smell just as I remember them. The service was good and overall a really great experience. The food was nice and warm and on point! I wish we had one in California!!!

This is my second trip to White castles and Jean, Nevada. The first time the manager was yelling at the customers telling them they could wait very rude telling his employees don't worry about the customers. I just figured it was a bad day. Let it go. My second time I get there and the buns are stale. How do you get a white castle burger with stale buns? The whole thing is they're supposed to be steamed. I would fire the manager and get someone there. that knows what they're doing because evidently he does not know what he's doing and needs to be replaced. Save your money travel into Vegas go to Fremont Street on the strip and get you some good white Castle burgers.

We stopped in here as we were at the Terrible's. We had zero issues and the food was prepared quickly. We got a bunch of cheese sliders and they met expectations for any White Castle I've ever been to. I think their location is really convenient and there is some indoor seating.

We stopped at Terrible's for gas and restroom, so White Castle was a convenient lunch spot before we continued our commute to Las Vegas. My boyfriend ordered the #2 Cheese Slider Combo ($10.99), consisting of 4 sliders, regular fries, and regular soda, while I ordered two sides--Loaded Fries ($3.99) and 6-piece Chicken Rings ($3.99). The best way to summarize everything was that it tasted like cafeteria food, which I did not mind, but $20 for this quality was too big of a discrepancy to ignore. If everything was priced to the way it tasted, I would give this a higher rating.

Service: prepare for major attitude. I witnessed an elderly couple waiting in line to order and was told to use the kiosk to order and was met with such disrespectful and condescending service when they couldn't figure it out and had to take there order instead at the register because the line started to get long. I was asked if I wanted any condiments when I picked up my order and I asked for two ranch and also held up two fingers. The lady came back with just one when I asked for another I was given an eye roll and my second ranch thrown on the table towards me.

Yelp asked me if I recommend this business, I hit the maybe button. Maybe because if you are on your way out of Vegas and heading home to CA, yes because they don't have any locations there. MAYBE yes if you want something cheap and don't mind the little extra wait at the drive thru. Maybe yes if you don't want anything fancy and want fast food grade food. Maybe yes if you are on a budget or if you are curious of trying it because you saw the Harold and Kumar movie. I did not eat inside so I don't know what it is like at this location but I have been to the White Castle in Downtown Vegas and it's like any other fast food joint . I personally like White Castle. It does taste better than the frozen ones you can find at any market. They do have chicken and fish sliders and they aren't that bad. Their loaded cheese fries are tasty but gotta eat them while they're hot. Great snack to eat on the way home to CA. I got stuck in traffic for 6 hrs, thank the food gods I had food with me and it just happened to be White Castle .

Just your average White Castle nothing special. Our order did take awhile like everyone said but it wasn't too bad. I think they just don't have enough help inside so it's not their fault it's management fault. Anywho food taste the same and service was fine.

By far the worst customer service I've encountered. I ordered 12 sliders and asked for 6 horseradish sauce & 6 catsup. They told me, i can only have 5 of each. I reminded her that we ordered 12, so, I need 6 of each. She didnt budge. There was an older lady, too that was trying to figure out how to order from their touch screen. Not one from white castle came up to her and asked if she needed help.

If I could give this place a negative, it would be about -10, 15 minutes when the burgers are finished to get your food. Everything was ice cold, told the short Mexican girl if she worked for me, she'd be fired. What a waste of time and money! Don't do it folks!

Made 2 pit stops here driving through Nevada. Tables are not clean, service is slow and no extra napkins or condiments are available- you have to request them. Workers are checked out. All the White Castles I've been to in MN are way better.

Hope the food is better than the service. Never EVER would we be treated this way at a "corporate" store which we were rudely reminded this was NOT one. Insane. White Castle needs to remove their name from this disgrace. And the GALL to ask for a tip on the self order! WTF!

I always stop at the Terrible's in Jean to gas and pee on my way home from Vegas. This time, I needed to eat, so the White Castle inside the sizable store was my choice. I got two of the Original Sliders and a fountain drink. As expected, the sliders were good, and they sustained me for the four hours plus drive home. The drill is you order and pay via a kiosk like contraption, and they text you and call your name when your order is ready. I'm not a fan of this, but it worked fine. I will say, though, I almost bounced because it took too long for my super simple order to come out. There is a pleasant enough seating area to eat at once you get your order. This is preferable to eating them in the car before hitting the road again. It's the same amount of down time anyway. This White Castle is worthy of your consideration on your way home from Vegas.

California native coming to Las Vegas for the weekend, and swinging by White Castle is usually a must for me. First time I tried the drive thru at this location and I waited 20 mins at the order speaker. Here comes the male employee back on with a lack of basic customer service skills. I expressed the frustration of me waiting for over 20 mins - with no update or customer service from him. He then refused to service me after waiting patiently with no issues. Does that make sense? The customer service here was horrible and I definitely will not be spending my money at any White Castle establishment again. Store manger- contact me, I would like to leave a formal complaint to you about this employee.

You don't go to White Castle because it tastes good, you go because it's the last food stop before you get to Baker lol. Food is super mid but it's inexpensive and does the trick. One piece of advice is load up on condiments to give it a little flavor. Overall it's nothing to write home about but if you need a quick power up before or after a night of drinking it's a valid solution.

This place is conveniently located on the way out of town at a gas station with a lot of pumps. It's always busy so be prepared to wait. Food is terrible. You really have to be here for nostalgia or to soak up a hangover to get any real value. This is really the only food I can think of where the freezer aisle version is accurate. I honestly can't explain why I've been here twice. Service is whatever. I'm not there to chat anybody up. I'm giving a bonus star because unlike the strip location this isn't filled with homeless tweakers

White Castle is located inside the Terribles building and we came here on the way back to Los Angeles. This was my first time stopping at this station area and I can not believe how large t is! They have everything in here and they also have a White Castle towards the back right corner. My friends and I decided to order a family pack and the server was super nice and told us we could also get half regular cheese and half pepper jack cheese on each of the mini sliders. This was so amazing! The taste of the pepper jack one is hands down now my favorite one to get! I know there's a lot of hate for this burger place. But I think they are pretty alright and I love how small it is! The buns are also nicely fluffy. The cheese is melted and the meat is also a square thin patty. I love it and it's good to have when we are on the road. We took our order and drove back to LA like that.

Passing by and saw White Castle and said why not it was good nothing out of this world def had to order a lot of em to get full I felt it was a bit pricey it adds up for sure they were good the service was kinda fast would I try again prob not.

The food was good and fresh,made to order in a quick fashion and convenient location inside of a gas station right off the 15 outside of Vegas

Got stuck in the drive thru for 25 minutes waiting for the car in front of to get their small paper bag of sliders. What a waste of time. Don't come here.

After reading the decent amount of negative reviews, on our way home we took the risk of hitting up this White Castle on a weekday around 12:30PM. The location was fairly easy to find & right off the freeway. WC is located inside the huge convenience store where the world's largest Chevron gas station is. Plenty of parking of course & huge clean restrooms within. We couldn't be more lucky & fortunate to have have been served. The gentleman taking our order was courteous and friendly. 2 other staff was making the food. So 3 staff in total that day. I ordered 2 dozen double cheese sliders + other items to go for I had to take some home back for my family to try. Despite the fact the sign said limit to 60 (I didn't nearly order that many) he had to ask his manager first & she said yes it was ok. I had to tip them for ordering more than normal. After doing so the cashier yelled out about getting the tip & all staff said "thank you!" I was surprised by that but appreciated the acknowledgment. We got our food in about 15-20 minutes! It was a very open kitchen & you can see the magic behind the counters. They have a drive-thru as well, but I don't know if that truly is functioning. There is a self-serve beverage machine but fyi no condiments or napkins anywhere else - you'll have to ask the staff for them. There is plenty of table & high top seating. I couldn't be more ecstatic for my WC sliders! You can't get these fresh ones in Cali. So, I thoroughly enjoyed 2 of my double cheese sliders, fries & onion chips! The taste & freshness was just as delish as I had remember first time having a WC slider. Getting double the beef patty is the way to go! My WC craving was definitely satisfied. I also had the fish slider, it was only good when fresh made & eaten on site. Just an fyi - after taken it home, it's not as great. I just hope in the future when I revisit this location, they'll have the WC sliders available for I have read they do run out! Long live sliders!! :)

Filthy!!! The place needs more employees. Soda machine broke. Garbage full to capacity.

Pulled up to the drive thru and waited 3+ minutes for the person, nothing. I backed up and pulled forward again. In 1-2 minutes someone answered asking me to hold on. 2-3 minutes I just drove away. Pretty upset as we don't have WC in California and the closest one is 5 hours away in Nevada. Another epic fail WC, like the store on the Vegas strip. Sad so very sad.

I had never tried White Castle, seen it in the grocery store. Heading back home we stopped to eat at this very well kept facility with White Castle inside. The little sliders were yummy and I decided to order the traditional slider and a chicken and fish on the side since I never ate here. All were tasty. Have I had better sliders? Absolutely, but these were good enough and freshly made. The servers were friendly and helpful with their new ordering system. Not bad of a stop for this traveler. Prices were decent too.

Always enjoy stopping for a sack on the way to Vegas. Reminds me of White Castle after going out all night in Brooklyn

Food is good but the service is slow. We went through the drive-thru on the way to Vegas. As everyone says, you're going to wait about 20 minutes. It might be faster to go inside to get the food. But the food is pretty good. Kids didn't like it as much as McDonalds, but it's decent for fast food. I actually liked the onion ships better than the fries and burgers, so I recommend an order of the onion chips if you go. The place is easy to find right off the 15, which is a plus.

Food is always good, always look forward to stopping since we don't have it in California. ALTHOUGH, older lady with glasses is rude and the short Asian guy was too!! She needs to learn how to hide her expressions when she doesn't want to help. The guy should learn how to keep his mouth shut and not argue with customers!!

Long wait older lady was rude as hell. Please, the owner of this location train your employees in customer service it's absolutely horrible. 37 min in a drive Thu with less then 8 cars is wild. DO BETTER

Food is always good. Service is great and ambience is touristy. This is the usual spot to drop by from a long trip to and from Las Vegas...

Cool place in an ever cooler gas station. Food was generally ok. First time trying. Service was alright. Not much interaction between employees and customers.