Ross Quackenbush
Google
My first encounter with a White Castle was not what I had envisioned. Having only ever tried the frozen grocery store variety, I was genuinely excited to experience the "real thing" after a late concert at Talking Stick. The time was a little after 10:30 PM, and despite the venue's reputation, the restaurant appeared surprisingly quiet. What followed, however, was a masterclass in culinary chaos.
What should have been a quick order for four sliders and a side of mozzarella cheese sticks turned into an over hour-long ordeal. The handful of customers waiting alongside me grew increasingly agitated, but the staff seemed lost in a state of panic, as if an invisible force had thrown the entire operation into disarray. While others became visibly aggressive and rude, I chose to wait patiently, observing the bizarre scene unfold.
When my name was finally called and the bag was handed over, my patience was not rewarded. The food itself was a profound disappointment. After such an extensive wait, the sliders were underwhelming and the cheese sticks were a letdown. The whole experience, from the baffling wait to the lackluster food, left me questioning how the establishment stays in business especially when my small order came out to over $20. I will not be returning.