White Castle

White Castle Scottsdale hits the spot! Crave-worthy sliders, hot and fresh every time. Fast service, clean dining area, and perfect for late-night bites. Nostalgic flavors with a fun, modern vibe! They’re open 24 hours a day at this location. Have visited this location a couple times and the one by the Las Vegas Airport. 😎

You know the only time I've ever eaten White Castle that was out of a vending machine in a place that we like to call prison. I always wore that one day I would go down to a White Castle. Guess what? Today just happened to be that one day. I can't imagine, I literally cannot imagine a better slider!!!! These things are amazing!!!!

We went around 11:30pm. The atmosphere and the serivce is great but the food just isn't good. And I'm okay saying I'll never go back. It would've been better if the cheese was melted but it wasn't. I'll stick to the ones from the freezer section from now on. The coffee is very strong. My sister ordered a hot coffee and it was so strong she couldn't drink it, even after adding cream and sugar.

This particular store could really use some training in the customer service department. The older woman working the night shift is extremely rude & off-putting. For starters when she walks to the car to get our money we said hello, how's your night going & she completely ignored us. Didn't greet us or say a word just grabs the money & walks back inside. Then brings us the food & doesn't say anything. She put 3 open dipping sauces in our bag so everything was messy & covered in honey mustard & ranch. To the owner of this location, please be aware that people like this can literally make 1st time customers like us that were very excited to try White Castle for the 1st time, never come back for a second outing. Toxic people like that don't need to be representing your brand.

I love going to White Castle, however, what made this experience not great is not the food (because that’s always amazing in my opinion) but it was the customer service, or I should say, lack of customer service. The woman who I handed my debit card to literally rubbed her nose and inside of her nose and then took my card from me WITH the same hand. I felt disgusted. She then comes back and hands me my card and food. Basically plopped it aggressively in my husbands hands. He was trying to ask her for condiments and she just walks away. So we wait for her to come back, and she just stares at my husband. We ask her for condiments please, and then she doesn’t really acknowledge him and comes back with condiments. It took two times for her to acknowledge what he was asking. She didn’t even ask him what condiments he wanted in the first place or what condiments White Castle has. Absolutely terrible customer service. It made us feel super uncomfortable with the way she handled sanitation and herself with customer service.

The food and service were very good. The cashier was very pleasant and very helpful. The actual White Castle original burgers were close to what the "original" ones that were 1st started back in the mid-west. Even though they didn't put the mustard on the burgers (you have to do it yourself now) the burgers were close to how I remember them when I was a teenager in the 60's.

Listed as being 24 hours and they even have a sign on the window that they are 24 hours. However they are not as I pulled up at 2:25 am and they were closed. Now I have to drive to Goodyear to satisfy my pregnant wife's craving.

First time in AZ and White Castle. We came in as a group of 11 and happy to see an option for large quantity order and additional discount. Original sliders are their claim to fame so we tried a box of 20 with the included fries. We also added an order of their onion chips and chicken rings. Considered a fast food joint, food comes pretty quick and warm. Two sliders are filling enough. Crinkle cut fries have the right amount of salt and are fried to perfection. Good experience.

I stopped in on a Wednesday around 11:30 AM. This is a newer White Castle compared to what I'm used to. Woman at the front counter was very friendly. I ordered three sliders and a medium fry. Food came out fairly quickly (by White Castle standards). This is White Castle, not Ruth Chris Steakhouse. My visit was generally what I expect from them. I enjoyed my sliders! No complaints.

Slow slow SLOW !!! AMAZING how absolutely slow the service here is, and how inconsistent the sliders are. Fire the entire crew and start over. I'm not joking. I watched failures after failure in the HOUR I was there waiting on an order I had placed via the app being a half hour away from the location. When I finally spoke up, I was met with "oh I didn't know you were here" uhhhhh there's a time yous et to pick it up. And it's slot based. What a damn disappointment considering we are moving to a state without a WC.

Harold & Kumar were smoking crack. Everything was melted together & tasted like mush. The only decent items were the suspicious chicken rings & the frozen French fries. Didn't taste fresh. Customer service was nice, but food was an epic fail.

I like white castle. Have liked it since the 90s in Mpls. Today, I came to the one here in Scottsdale and the person taking my order was wearing gloves that were greasy from handling food. I paid cash so, he handled my cash. While waiting for my food, I see him go to cook station and start handling the sliders with same gloves. Disgusting. Also, no smile, no greeting and simply no expression as if he doesn't want to be there. Which is ok because at some point, we all have been at work when we didn't want to. Not ever going to order at drive thru here. Gonna stick with coming inside so I can see who and how my food is cooked and handled.

It's been awhile since I went over to White Castle. I gotta say it was strange to pull into the drive thru and have AI take my order. I think the AI got frustrated with me since it took me awhile to look over the menu to decide what I wanted because it kept asking me I wanted to continue lol. The burger was ok. I got the double sliders. Honestly I guess I really wasn't too impressed. Between the onions flying everywhere and the super soggy buns I found myself wishing I'd opted to the in n out further down. It wasn't that great tasting. I'm sorry to say I feel like they changed the recipe or something because they aren't as good as I'd remembered.

AMAZING I wish they would bring one to Austin,TX. I will invest in it for sure. Those little burgers won't stand a chance in this city!

We made this a destination tonight, we didn't realize it was 24hrs drive thru only. Anyhow we got served n oh man , it was worth the 17.some mile journey on Ebikes . Soo good.! Coming back soon .

My girlfriend and I don't see White Castle very often, but when we do, we always have to stop by! This White Castle was definitely the nicest White Castle I've ever seen. They had automated order takers at the drive and they had a nice little outdoor seating area. The food is always delicious. I love getting the chicken rings and a couple cheese sliders. We tried the cheddar chicken rings this time but the cheddar on it wasn't my favorite; it was a little too artificial tasting and overpowering. The service at this particular location could have been a little better, but I also understand we had a fairly large order. She forgot our sprite and didn't seem too sure that our order was correct. However, she was very friendly and gave us a lot of sauce packets. I love White Castle and will keep coming back.

Service was okay. One of the ordering kiosks was not working. It was fairly clean for the lateness of our visit. The food was on par for White Castle. The burger patty was paper thin. They have certainly reduced the burger size to barely there. The only thing we really annoyed were the mozzarella sticks. It's a place for after hours for sure, just nothing special.

Aloha Hawaiians, I recently got a chance to go to White Castle. First timer here. I went on a Sunday at 330 pm. Nobody in the place it was hot and ready in no time flat. Deliciousness the bun was wonderful, image the-pillowy softness of Hawaiian sweetbread. I'd give it a 5.25 out of 10. For dinner. I'd give it a 10 out of 10 late night eats after the club. Onions were crispy. Definitely wallet friendly. And for 6 bucks you're full.

The only fast food joint that was opened past 11pm, which is kind of unbelievable for a town like Scottsdale but I'm hearing that's the norm. The sliders and fries were tiny and mediocre. I wanted to try it because I've always heard about White Castle, so I guess now I can say I've tried it. Their drive-thru was AI operated so it was a bit tough ordering through it so we pulled up forward to get a live person. Experience was not that great, unfortunately.

The service was good and quick. The cashier gave me suggestions as this was my first time eating at White Castle. The restaurant was roomy, comfortable, and cool. The bathrooms were clean. The condiments were all out, so you get what you need. (Big plus in my book) They also have an outside eating area with fans and misters, which is really nice, since it's very hot in Arizona, but sometimes you just want to eat on the patio! The sliders were yummy! I tried the regular one with cheese and the 1921 slider. Both were great!! Now move to Utah, white castle!

I have been to this location about 10 times. Eight out of those 10 times the AI at the drive-through messed the order up or like last time didn't work at all. I just drove away. I won't go back until I hear that the AI system at the drive-through is gone. It's ridiculously stupid.

It's been a while since my White castle road trip All of this talk about White castle during the week with others, made my craving for it, take the hike. I did not have a good experience with the food here! This place needs new chef's because whomever is preparing the food ...they sure do over cook it!!! The chicken sandwich was hard as heck too bite into, but would've been good if the outside was not over fried. The food was handed to me really cold but, I was too tired to complain. The place wasn't crowded at all but it took forever to get food in the drive thru!!! My guess is that the waitress held up the line by not checking to see if the orders were ready to hand out but instead she kept walking to vehicles collecting payments instead! Horrible way of doing things ma'am!!! The lemonade was horrible here as it tasted as if, they needed to change the filter or something. In any case, I'll go back a year from now, in hopes that things change. ‍ ‍

Was in drive-thru for over 40min with only 5 cars ahead of me, and new AI ordering system isn't intuitive. While waiting, two cars left the line to abandon their orders due to long wait. Terrible experience.

Do you like to overpay for mediocre food? Do you like to be ignored at the order counter? Do you like to have the most minimum no smile interaction while placing your order? Well if you answered YES to any or all of those questions, then this place is for you! So I am originally a Chicago guy, with WC experience in IL and just N of the border in WI. Some locations are newer and some should have been demolished back in the 80's. That said, I was somewhat excited when I heard a location was opening in my new hood in AZ. Well excited up on till I strolled up to the counter. Food: Not sure if its an AZ issue, inflation impacting all locations; but the prices seemed way higher than I used to pay just a few years back in Chicago. I guess it would be ok, but the food was tasteless and poorly assembled. Also some of the old staples are off the menu as well. I will give it another shot in a few months, maybe they will work things out. The brand new location is super clean and well organized on condiments, etc. Now just work on staff attitude and food quality.

Perfect little greasy things, just what they advertised food was what we were looking for. Place is open late and service was prompt.

This was interesting today. Ordered 4 sliders and an order of fries. The burgers were fine, a little sloppy, but fresh off the grill. The fries were off. They tasted ok, were crispy, but had an odd texture. If you zoom into the fries, you can see what I mean. Also, they were a little slow in serving the meal. The environment was clean and maintained.

I wanted to really like this place but How can you have a shake machine and not have anything to mix up the shake. Get a better shake machine.

We thought we were the only car in line, but we turned the corner and there was one car waiting. I thought they must have ordered a lot because we were waiting at least five minutes for our turn. Once they left, we timed a 10 min wait, but that's when we really started paying attention to the time. We weren't greeted right away or anything. Eventually, a woman with a beautiful fro came out and asked if we paid. No, "hello or sorry for the wait." Her tone was annoyed that we were there. She took my card and left it in the machine awhile and walked away. I HATE when employees do this especially when there isn't a line. She gave us our drink and still didnt know what was going on. Eventually, an older black woman came out and she seemed like someone in charge. She was very polite, but you could tell she was stressed. Eventually they did start to form a line of 3 cars. We ordered a medium 4 slider meal and one cheese fry ($17 something). It's not a large order. We finally were able to leave. I hadn't tried White Castle in 18 or so years. My teenage son wanted to try it. The food is so gross and soggy he didn't want to eat his other slider. The only good thing about the experience is we went on a mini adventure to get there and now we have a picture of the left over gross soggy slider we can troll each other with.

Dining room area was dirty. Flies inside the restaurant. The workers were Ghetto and not friendly at all. Self serve Kiosks weee down, drink station was dirty. Lots of workers but nobody doing anything. Food was not even hot.

Get rid of the stupid AI ordering assistant. It screwed up our order three different times and the people inside could barely fix.

they have lost itin Phoenix AZ DONT GO!!!! Unless you want to break teeth on an onion I didn't but they are HARD AND Management is HORRIBLE

It was my first time trying a white castle for breakfast. I was the only one in line and it took over 20 minutes for me to get a breakfast sandwich combo and a coffee won't be making that mistake again.

I always really enjoyed their burgers but today was a total waste of time and money. I won't go back to this location. I pulled up about 12:30 when they should be busy with a lunch crowd and tried to order and waited for 10 minutes with screen saying a team member will be with us soon and only 2 cars ahead of us. I finally pulled up to the window and they acted annoyed because they had to take my order. We waited another 20 minutes waiting for a basic order. The 2 cars behind us gave up and left. I only saw 2 employees and it looked like a dying business...Bland Burgers. Their A.I. ordering system doesn't work and neither do their employees.... I should have stuck to In And Out.

Went to a White Castle in North Scottsdale in the past and waited for 25 minutes in the drive through while there was only 3 cars of ahead of me. When I got to the window it looked like they were fully staff but they were just laughing and joking and messing around. The food I ordered made me nauseous so I soured on having White Castle again in the future. So it's some years later when I tried this White Castle through Uber Eats. There wasn't a delay in getting the food but again I felt nauseous with other digestive symptoms I won't mention, though this time it wasn't until the next day. Never again!

Once again I find myself at White Castle. Why? They're not pretty, they don't smell good or bad and their service isn't over the top good. So why, why am I here?Convenience maybe or price? It's not one single thing. I think I'm in love with a concept. Fast (supposedly), hot and filling. They are consistently good and nap worthy. Last words... i'll be up in an hour.

Food was hot and delicious fast and friendly service the sliders are great loved the grilled onions classic Americana

Clean but nothing special. I tried four different types of sliders... original, chicken, 1921 and original with cheese. Out of the 4 I preferred the chicken. The mozzarella sticks and onion sticks were tasty. The staff seemed to rather be somewhere else. I will say... a few minutes after I left the food did not sit well in my stomach...

Before eliminating meat from my diet, I had visited White Castle a few times when I was visiting family back east. There's a reason White Castle is so popular and I don't think it's just because of the movie. Like everyone else in Arizona, my family and I got in line to get a taste. We ordered about 10 Impossible sliders, a couple of crinkle fries, and a soft drink. The first bite was good but it was a little dry. After my second slider, I threw in the towel. The burgers were dry and I dont think it was because of the Impossible meat. The fries were ok but some of them were ultimately thrown out. I think Arizona's White Castle is good if you're looking to satisfy a craving at a low cost, but I wouldn't consider it a destination.

I know Californians love In N Out, and East Coasters love White Castle. I'm from the West Coast, but if given a choice, I think I'd take a White Castle Burger over an In N Out Burger 8 out of 10 times I crave a burger. It's petite and tasty. I feel the the meat is like a steamed slice of meatloaf, moist and tender, no dried, fried, greasy or salty like some traditional burgers.

The smoky barbecue chicken onion rings were very rubbery and disgusting they were only $4 for 12, but don't order. Otherwise, the sliders are still good enough, but the AI ordering system is terrible. It didn't register my drink or my choice of cheese. Definitely no lines anymore.

Thank you Darion manager for the coupons. You are a very good guy and I'm glad I got them as I am a transplant from Chicago and ate them all my life. I used a coupon off the internet and I complained that we don't get them here in Arizona You called me and made it right I thank you Cheeseburger and fries. Delicious See ya soon. You can send them to me every month like they do in the Midwest Cheryl N Bill J.

Worst hamburgers I've ever had! I've lived in Phoenix for 6 years and have never been here before and took the grandkids for a quick bite and they ate the food but agreed we'd never go back. Everything is served in slider form. Greasy and not good. Bleh!

This place was dead at 4:30 on a Saturday. All the tables were dirty. Employees are not kind, do not greet you. Very stand off ish . Would not recommend . Very bizarre situation going on at this location, not sure- will not return.

Waited here for about 15 mins it says 24hours but no one is taking orders called the store and sent straight to voicemail I also seen an employee walk to the trash cans and started to smoke weed

Went in Friday night ... no one in the place. Placed our order for 2 combos which was two drinks two fries 4 sloppy Joes. Went to our table to sit down and we were short a sloppy Joe. Went back to tell them one guy yells to the other we need 2 more sloppy joes... guy #2 flat out refuses to make them... he was told 3 times to make them. Meanwhile they are making burgers for the take out! While the rest of our group is finishing their food... guy #2 is ignoring my husband. Finally cashier lady came in and made them for him. This was 10 minutes later!! Appeared no one was in charge.. was a Joke. Trust me ...Don't waste your time and money here! Robots would have been more competent and friendlier.

White Castle finally has opened in Arizona so I was in the neighborhood and it's right next to Ikea. Restaurant is new so it was clean. Cashier took a big order before me and had to get help. I ordered the #4 Cheese Slider Combo with fries and a drink. Sliders were what I expected. You can eat them in 3-4 bites. Fries were fine. I used the zesty zing sauce and it improved the taste. Overall everything was fine, no complaints. Now that I've had it though, no need to go back.

Stopped by the drive-thru for my first White Castle experience and it was busy! It was about 10pm on a Friday, and the drive thru line took a really long time - but the outcome was worth it! Service wasn't all there because we didn't really get to talk to anyone other than making our payment and receiving food. The sliders were a nice treat as a late night travel snack, and in comparison to the freezer sliders that you get from the whistle castle brand at a supermarket they were just okay. The portion where you actually order was an AI machine that listened to your order and had certain verbal queues to know when you were done ordering - first I've seen of that and very cool. In comparison to other fast food burgers, it wasn't the top of my list for food taste/experience in a drive thru however, I'm glad we went to check it out and give it a try.

Gross hamburgers. Buns were wet and soggy. Not the White Castle I remember. Threw half out. Tables outside filthy. Inside not much better.

Wildly slow at this location. It's amazing how long it can take to make like 6 tiny burgers. I've been here a couple of times and it always takes about 20 minutes in the drive through. They have the worst staff I've ever seen here and mess up your order after that 20 minute wait. Don't go here, not worth the time.

Cheesy fries and onions rings were okay. Burgers had a strange flavor. I won't order burgers again. I'll wait for my trips back home the next time I "crave". Too bad!

I just went to the white castle at via de ventura in scottsdale because I saw there tv commercial offering 6 original sliders for $4. The lady I talked to in the drive thru had NO CLUE to what I was talking about. She quoted me 6 original sliders for just under $8. I left without ordering anything and probably will never go back again!

Isaiah gave great customer service, was very friendly, and helpful fingering out what to order.

If I could give Zero stars I would. Ordered, and paid for, 5 PLAIN burgers, no onions as they were for my dogs, and what did I get, burgers with the onions scraped off, but still on there. Glad I looked as it would have killed my chihuahuas. So I literally just threw $6.00+ out in their restaurant.

Growing up in the Midwest, White Castle was a late night staple. Fast, cheap eats and open 24/7 (except Christmas and New Years)? They were a post club night/ late finals cramming undergrad ritual. Being vegan for 14+ years meant no more Castles for me until they introduced their Dr. Praeger veggie burger, which was then followed by its upgrade - the Impossible Slider. An exciting time for vegans! It's funny bc when I moved to AZ and realized the college crowd and nightlife was popping, I said to many people "I should open up a WC here because it would slap!" Well, I'm glad someone did. Think they'll share their profits? lol Anyway, I tried this Scottsdale location to see if they were slangin proper Castles in this joint. I was shook to see how fancy they are! (I mean, it's Scottsdale, so I shouldn't have been) They put lettuce and tomatoes on their sliders??!! SO fancy!! I ordered my Impossible slider sans cheese or tomatoes. Pro tip: always order your Impossible sliders well done. Thank me later. OMG This was the best White Castle burger I've had! They were DEF cooking then better than STL does. AAAAAND they have the cherry Icees, which the MO/IL WC stopped carrying in 1998. I had a little service issue. Nothing unexpected in fast food. Other than that, I was happy with my Scottsdale, shoulda been my franchise White Castle experience.

Wow what a huge disappointment!! I'm 62 years old and grew up in Michigan with a White Castle less than a mile away from my home. Growing up going there throughout my childhood, teenage years, and going there as an adult after the bar closed, etc etc... I didn't expect my first visit to this location 50+ years later to be exactly the same, but I didn't expect it to be this horrible either. The building was nice and modern inside, but the food was horrible!! Ordered a 4 slider combo meal with an EXTRA order of fries. I ordered at the self service kiosk to go. No receipt printed out from the printer after I paid. When they handed me my bag I looked in and saw only one order of fries. I called one of the employees over to tell him I ordered an extra fry, he looked up and told me no I didn't and walked away. No receipt to prove it. So I went back to the kiosk and ordered fries again. Another customer standing nearby was complaining to the worker that the printer paper is always out when they come there. Very suspicious... My fries were barely warm. The 4 slider buns were soggy, the meat was wafer thin, was halfway hanging off the bun, onions everywhere and everything was mushy when I bit in. Not to mention how TINY the burgers were too. No where close to the size and quality of the food I remember back home growing up. So over-priced for the size and substandard quality of food. The employees were all high school age and had no customer service engagement skills, no surprise. What a bad experience. Would give less than zero stars if I could. Reading the reviews on here before I went to this location, every negative comment other customers posted here was 100% true. The White Castle experience from decades ago is dead. At least at this location.... Go to Wendy's instead :(

Quite possibly the worst White Castle in the entire company chain. A poor facsimile of what White Castle is... providing Arizona with a poor result that many wouldn't know any better. Hey Arizona, this really isn't White Castle. From the super odd way to drive into the drive-through lanes and parking lot, to the exceptionally slow service and complete lack of customer care, not to mention the food doesn't even quite taste the same, it's barely 2 stars. How does that even happen? Visit White Castle, in Indiana, Ohio, etc.... You get a consistent result. This is nearly a White Castle in name only. I just ordered as the only vehicle there at 11:45pm. Since the drive-through uses an automated attendant at the screens, I was not spoken to at all. Not spoken to when a live person took my credit card, by walking up to the car and out of the building... (Yes, White Castle frequenters... Walking out of the building and walking up to the car to take your payment. I told you it was odd.) Nevertheless, I was not spoken to when I was handed my drink, nor spoken to when my food was provided seven minutes later. Every time I come here I get more disappointed... to the point that today they get a Yelp review. White Castle seriously and needs to retrain the staff and reboot the entire location into what White Castle is. It is certainly not this.

Awesomeness from yesteryear for me I know they are not the greatest thing in the world, but boy are they wonderful when you can't get them. Maybe it's a Midwest thing