Whole Foods Market

This recently opened Whole Foods Market on Crystal Dr in Arlington feels smaller compared to other Whole Foods stores I've visited in northern Virginia. However, I appreciated its clean look with white tiles, and they even have an outdoor seating area for customers. Regarding food products, they are similar to those in other locations, but with fewer options. The store's smaller size makes the aisles narrower. The staff was friendly, and checkout was quick and easy, just like at other locations.

This location is the worst location ever. Never have i had the worst customer service. I bought gluten free brend Tates gluten free cookies snd needed to return because the person we got it for didmt like lemon. I bought using my app and qrcode with my payment linked in app. 20 minutes of hassle to return and they could not. Thr store manager firrst name starts with K and ends with Y wss cslled finally after 10 minutes by the lady that was trying to return. So the manager accused me of many things snd i said this. I dont have a paper receipt. I paid by app. The app scan code she was using did not work. Them she troed my physical amazon card linked to the spp. It ddont work. I simply went snd got the on gluten tates cookies snd left. They were worse than useless. No wonder Amazon fired 30000 people. They clearly dont know snd dont care to train their employees on their own technology and blsme 100% of the issue on the customer for not having a paper receipt. I am never visiting whole foods again at sny location or amazon fresh now. I will bring my momey to a place that cares for its customers. Later I called Amazon support and they transferred me to Whole foods in store support. Their support told me is not possible to get return of your purchase at this location. You can only do exchange of any 3rd party products. They csn return amy 360 brand or in-store fresh food or parishable food with whole foods brand.

LOVE this new WF! It's cozy and clean, friendly and helpful team members too. Special shout out to JADA working the self checkout this morning on 11/17/25. Patient and friendly with helping with the store markdowns, really appreciated her after my horrendous experience at the WF on 12th St recently. Keep it up team!

Not sure what the point of this place is. Went in a week ago looking for hot/cold dinner; they had a couple slices of pizza. Went in this AM looking for donuts for the office; they had some muffins that didn’t even look fresh. Don’t expect this place to last any longer than Amazon, although the Amazon return desk is convenient.

It's a smaller version of the same store right around the corner, except the 'fresh goods' are not very fresh. Almost seems like they are sending the about-to-expire items over here. Not bad if you live closer to this store, but feels like oversaturation with the larger Whole Foods store down the street.

I don't understand the bad reviews. This place has been well stocked and clean. The employees have been friendly, professional, and helpful. And a grocery store was much needed here in Crystal City! So grateful it's here now.

What was the point if you weren’t going to expand on the old Amazon Fresh store space? I walked in, picked up a hand cart, walked around once, put back down the hand cart, and walked right out. The stock is pretty bad. Also, it’s not a Whole Foods if you don’t have a hot food/salad bar. Total waste of space. Disappointing considering it’s next door to my favorite movie theater.

We needed an easily accessible grocery store in Crystal City. 5 stars for location but will update my review when I finally go there