Danielle L.
Yelp
I am a loyal and loving customer to Whole Foods, I love the market and I love what they stand for. I have been to Whole Foods in many cities and have been shopping at the South Park location for around two years. However, now Uptown is closer to where I live.
I came in on opening day, once the crowd subsided at the door. (I love you WF but I was not waiting for the doors to open).
Upon arriving, the access to the parking garage is off of Stonewall/College. The parking deck situation is tricky. There will be parking that requires a ticket, however, Whole Foods will VALIDATE parking for a certain amount of time. So do not forget your ticket!! The first time coming here, the flow of the parking garage will be awkward. It is not your normal parking garage, it just doesn't make a lot of sense. Parking spaces are also very narrow. I definitely suggest if you live uptown or S. End, you walk or take the Lynx. It will essentially be much more convenient for you.
Now about the store itself. Walking in you are greeted by a harsh fluorescent light glow, not common in most WF markets, I prefer the warm lighting. The ceilings are high and you get a spacious feel at least. It is made to feel like it is significantly larger than some stores, but I found it to be, product wise, fairly comparable to other WF in the area.
I also have to say the layout of the products was random and not common sense either, much like the parking situation. The basic layout makes sense, but random placing of items throughout the store will make it difficult to find certain items. It was the first day, so there were also vendors everywhere. I have hopes things will be rearranged before my next visit--in a way that products are back to living in their proper homes. There were bath products by dairy, etc... you get what I am saying... it felt off.
The beer and wine selection seemed plentiful but no larger than any other stores. It backs right up into the beauty/personal section of the store. Here there is a cool touch computer to help guide you to the right products. There were staff members instructing people about products here, etc. They do seem to have one of the largest beauty sections that I have visited, which is exciting for me.
There also is plenty of seating for the cafe section, but the food bar also seems comparable to other WF, nothing special to add here.
It is exciting that WF now has Prime extra discounts, which as long as you have the WF app and Amazon Prime, look for the signs that offer you extra saving!! Look for the blue. Can't beat that. You just scan your WF app a the register--but this is now state wide--not just Uptown. I just used it for the first time on opening day, when it released app access in NC.
Overall, I appreciate the cleanliness of the store, even as they were hammered with an insane amount of consumers coming through the doors from open to close. The staff members were friendly and doing an excellent job with keeping up the store appearance and wait times.
I do not see any new excitement in this store that I could say "No other WF has this!" I am happy it is closer to home though. I will return, obviously, but as most things in Charlotte, we hype up everything. This is Whole Foods, it has a larger than life feel in its skin and bones, but inside it is your average WF.