Jeff U.
Google
Based on an experience during an emergency.
As I was checking out, a staff member asked all patrons to leave their carts and evacuate the building, saying there was no immediate threat to anyone inside, but we all needed to clear out. During the evacuation, I left a personal bag in my cart that also had personal items of value in it. Only on leaving did I realize I did not put this in my other grocery totes as I was leaving the self checkout. As we were waiting outside, a staff member began redirecting everyone away from the building due to a gas leak, saying the store would be shut for at least an hour. Fire department was on site and not in a rush or panicking.
As there were still staff members inside, I informed them I left a personal bag inside but before I could finish my sentence, they interrupted me and said that wasn't important right now and I needed to get away from the building.
So I left, did my grocery shopping elsewhere, and came back to find my abandoned cart near where I left it, personal bag still sitting out in the open, clumped together with the other carts. Thankfully with all my stuff still inside.
No attempt by the staff member to get my information, a description of my personal property, or assurance that they would retrieve it and contact me when it was safe to re-enter the building. That's how this should have been handled.
Will not be shopping here again.