Whole Foods Market

I visited this Whole Foods Market location for the first time. It was so clean, well organized, staff were friendly and helpful. They have a lot of great selection of products, fresh fruits both regular and organic. The store is very spacious and very clean. The most amazing thing my children and I saw was the cart elevator 🛗. It was fun to see. Parking 🅿️ lots were spacious and parking tickets were validated at the store which gives you the comfort to shop well. Elevator was good. Escalator wasn’t bad though going up section was blocked. Prices were a little high but #tariff I understand. I like buying my collagen product from whole foods. Overall experience was great.

Drove by and stopped by for groceries to have a light meal. The parking entrance located off the Broadway, and there were two levels down. The parking was validated after purchase. The store has street level entrance off the corner. All aisles were clean and spacious. Sections were clearly layout and marked. Self checkout was straightforward without issues. Parking was validated.

Sure, most grocery stores are basically the same… until you’re on a “get over him and into something sparkling” girls’ trip to Nashville. Enter the Whole Foods on Broadway, aka the unofficial sponsor of our Hot Sad Boy Heartbreak Recovery Tour. We rolled in needing the essentials: champagne for brunch, steaks for dinner, and tissues for that post-mimosa spiral (because healing isn’t always linear, especially after T. Swift starts playing). And guess what? Whole Foods had everything, plus vibes, good lighting, and not a single ex in sight. The staff was so helpful, like emotionally supportive but in a “let me help you pull up your Amazon Prime for that sweet little discount” kind of way. The store was spotless, beautifully stocked, and even the checkout process was smooth (which is more than I can say about my last relationship). If you’re visiting Nashville with your crew and need to stock up on provisions for a weekend of emotional detox and excellent snacking, this Whole Foods is where it’s at. Who knew heartbreak could be cured with bubbles, ribeyes, and a coupon? Highly recommend, 10/10 Would cry in the champagne aisle again.

A grocery store for every taste. Clean, tidy, organized, and super friendly staff!! A very diverse selection with a wide range of products, flavors, and brands. A good combination to fill up the fridge or if you want to quench thirst and hunger

My wife and I went for groceries and lunch. Only two cashiers were working the registers. Extremely busy store causing a long wait. We had a lot of produce so we didn’t want to use the self checkout line. We got some food from the hot-bar, but it all went cold by the time we got to the tables. There is a parking garage, but make sure you get your ticket validated or it costs $30

The hot bar at this location isn’t as extensive as green hills or cool springs but it’s still nice. Two hours of free parking in the garage is plenty. There’s a nice seating area to eat and get a coffee with big windows to watch the street traffic.

It's the best supermarket in downtown Nashville . It has free underground parking with a validated ticket . I can also return my Amazon packages here .

I visited this location in person last night for the first time whereas I've placed pickup orders for my last 2 grocery trips and I was super pleased with the customer service there. Everyone was so nice and helpful. I saw a former supervisor, Ms. Pam, and really enjoyed seeing her. Tommy stacking shelves was super helpful, the guy that was in dairy, the security guard, the cashier checking me out. Although i misplaced my exit ticket and accused him of not giving it back to me, yall have a really special team there.

Great Store, has a lot of natural food items and freshly cooked food. That is delicious.

We've been to this Whole Foods 100s of times at this point since it opened. All on different times of the week, day, year. It's in a fantastic location & the quality of the produce & meats are all top notch when they have what you need. That being said, this is all-around the most poorly stocked Whole Foods we go to. Compare it to the one in Green Hills & Franklin, those are considerably more attended to & have everything. However, will continue to frequent this location due to its convenience. Staff is always helpful, but often times have to end up taking a 2nd trip to Publix or another Whole Foods to get what we need.

Drove by and stopped by for groceries to have a light meal. The parking entrance located off the Broadway, and there were two levels down. The parking was validated after purchase. The store has street level entrance off the corner. All aisles were clean and spacious. Sections were clearly layout and marked. Self checkout was straightforward without issues. Parking was validated.

Quality/Quantity - N/A as they did not have any of the TN souvenirs that we were looking for. A very small selection of "local" products and foods for sale. Atmosphere - Smaller than the average WF that we frequent, probably due to the urban location. Had all the basic departments, including a coffee bar and Genji Sushi. Open 7 days a week from 7am to 10pm. Service - N/A. Price - N/A. Owner Comment - Congrats on all your success since 1980. I have watched you evolve since 1989 when you first came to Palo Alto, CA. to what you are today!! Keep up all the good work. 2017 - Amazon acquired. Please keep working on lowering all your prices. :)

Stay away from the fresh hot and cold bar food. I've been there three times now and each time the food on both the cold and hot bar is picked through and appears to have been sitting all day. The lettuce is wilted and many items are empty. Highly disappointed in "whole paycheck".

great grab and go options. never a line for self checkout. great upstairs seating with outlets, bathroom, microwave for studying

Rude staff and the store is poorly stocked. Many shelves are empty. This Whole Foods has really gone downhill. Nobody working here seems happy. The "Cheesemonger" was rude, condescending, and aggressive towards me when I asked a simple question. My cashier seemed very impatient and bothered with both the lady in line ahead of me and with me. She also never smiled. Plus, many of the shelves are empty. I'm including 2 pictures of their bread shelves where almost everything is missing. The store even seems dirtier than most other Whole Foods. The high prices here are not worth the hassle. Publix is a much better choice for your grocery shopping needs.

This Whole Foods is easy-to-access with a free parking garage. I've typically found this location to be well-stocked, and make it a point to stop to pick up lunch at the hot bar if I'm nearby on a weekday. It's no secret that WF can be a little pricey - but I've actually found that they have some decent deals if you pay attention to the sales. You also get what you pay for - all of their meat and produce are some of highest quality available in Nashville. The self-checkout line can get lengthy during peak shopping times - but they always have an attendant on hand to assist with any questions. I also appreciate that you can make Amazon returns at this location! You can swing by with your QR code anytime between 9 AM - 7 PM and be back out on Broadway in less than 10 minutes.

Whole Foods in Downtown Nashville is a fantastic addition to the area, offering unparalleled convenience due to its central location. Being downtown makes it easily accessible for both residents and visitors, whether you're popping in for groceries, a quick meal, or specialty items. The produce section is particularly impressive, featuring a wide variety of fresh fruits and vegetables that are always well-stocked and of excellent quality. It's clear that they prioritize freshness and sustainability, which is a major plus. Beyond groceries, the store boasts an impressive range of bath and body products, catering to both natural and organic preferences. From skincare to aromatherapy, there's something for everyone, making it a great spot for self-care essentials. Additionally, the layout of the store is clean and organized, making it easy to navigate even during busy hours. The staff is friendly and always willing to help, adding to the positive shopping experience. Whether you're looking for a quick grab-and-go meal, pantry staples, or niche health items, this location has it all. There is no denying that it can be a little expensive, nevertheless Whole Foods Downtown Nashville is more than just a grocery store--it's a one-stop shop for quality products in a convenient and accessible setting.

High quality across the board!Went around 7pm. There was adequate parking. As I walked through the store, I noticed the butchers doing quality control of the excellent selection of meats available. They were taking temperatures. The store was also clean and organized.

Normally it's an alright experience, nothing terrible with the store or anything. (Except when the store escalator was closed for a few months but what can you do) How ever the parking can be rough and I've never had such a bad experience as I have with today. My parking ticket was taken by the machine and it wasn't working so I called for assistance and maybe Lori was having a bad day but she was not giving me and grace. As soon as I explained my situation she instantly said "oh you have the pay then" in a very condescending tone. Meanwhile there's a line of cars piling up. As I explain I used my ticket and had it validated she kept telling me it wasn't going to work and I have to pay. Not letting me get a word out, talking over me, being VERY passive aggressive when in this situation she's my only option for assistance. Eventually I gave up trying to communicate with Lori because she was not letting me get a word out for a solid minute so I figured I would just pay the 30$ fee... and even THOUGH I was trying to pay, the gate would not open. So I tried calling assistance again, radio silence! Lori might want to stick with a position that doesn't involve interacting with people as much...

The nearest Whole Foods to our house was quite busy on a Sunday. They kept the shelves well stocked with food. Except the Cookie Monster must have come for all their delicious vegan cookies. I'm grateful he left me three. I appreciated the Nashville-themed decor too. The staff were friendly and assisted with parking validation, as there was ample parking available. We decided to grab lunch before shopping, as parking in Nashville can be costly.

The service is terrific I visit 2x/week. The staffs well trained courteous and knowledgeable of what's to come. Sure the inventory is going to fluctuate- But that's what a store that sells real food is going to experience Five stars

Amazon return here is a joke attempt twice in the same day to return an item both time I wasted my time best of luck when trying to return here. I was told the next stop is 15 mins away but good luck there too so I'd say buy local and void the hassle.

The parking here is terrible. I was returning something from Amazon and I bought a bag of chips and left and was charged $16 for parking. Was forced to pay for it because there was a line of cars behind me in the parking machine. I feel like I was ripped off! This is the second time that has happened to me. The parking system is not very clear. I think I may need to get someone to scan my parking ticket when I come in, but it's not very clear on how to do that. I am not too happy at all!

I can't say enough positive things about Ava from (CustomerService). Ava was incredibly friendly and approachable, readily available to answer all my questions and provide assistance. Ava made me feel welcomed and valued as a customer. Whole Foods is my go-to store for many of my shopping needs, and I highly recommend the bakery and deli.

Free parking in DT, they have a large selection of healthy produce, fresh flowers and the deli ,as always, kills it! They take your temp before you walk in the doors and masks are a must. I miss Whole Foods, come to Mount Juliet!

Totally different from shopping in our home town grocery stores. They have some very good quality products that are their brand. I'll go there when I'm in the area!!

We've been to this Whole Foods pretty regularly since it's the closest to my house. The staff are incredibly helpful and will go out of their way to help you find something. The shelves are always organized and the produce is fresh. They always have unique items and healthy options. They validate parking and have a private garage under the building. It's a great one-stop shop for all your grocery/health food needs.

Awesome premade Cobb salad with chicken. Good price on fruits. Great location. Bought food and carried it back to hotel.

This Whole Foods sits right on Broadway in the heart of Midtown and is your true downtown/city location equipped with parking garage, escalators and limited space! We were staying nearby on our most recent trip and popped in to grab a few snacks and drinks for the hotel room. We were greeted immediately upon coming up the escalators from the parking garage and this friendliness continued throughout the visit. We asked our cashier for recommendations and directions somewhere and she was happy to help us out! The store itself is your standard Whole Foods and features all your favorite things such as the hot bar, bakery area, coffee bean station, meal kits, etc...all with a little Nashville flare provided by signage and rogue guitars around the store! Parking can be tight, but the garage is fairly roomie for the building itself. You can enter directly on Broadway or on the side street with the only exit being that on the side street. They validate your parking with purchase, so make sure to take your ticket inside! Overall, great Whole Foods location is a fantastic area of the city!

As soon as you enter Nashville's newest and third Whole Foods, you notice it's a tad more hip and modern. But the first test: do they have the quality ingredients I so heavily rely upon, the foods that lure me in that can't easily be found at other grocery stores but are so necessary for my recipes? I was searching for items like that spectacular Dutch cheese known as Robusto, the jumbo-sized scallops and variety of oysters, healthy-looking fresh cilantro, and many others. And yes, I found all the above. The imperative ingredient tapioca flour that has been conspicuously missing from other Whole Foods is also here, which is a bonus. There are only a few downsides. The seafood counter is devoid of grouper, just like the Cool Springs location, so I'll have to stick with Green Hills for that. The size of the store is almost imperceptibly smaller than other local Whole Foods, and it's definitely the widest in town spanning half a block! The overall square footage appears to be about 92% the size of the Green Hills location, and roughly 95% of the Cool Springs store. Hence, it's no surprise that the meat counter is noticeably smaller, with a slightly diminished cheese area as well. We all know parking downtown can be tricky. Entering the parking garage will instantly cost you a half-day charge, but thankfully a receipt will allow for validation and free parking. There will certainly be no free browsing here, but they must charge so tourists and sports fans won't become faux shoppers and attempt free parking. The garage is accessible from 13th Street South, just north of its intersection with Broadway. I believe there is also access from 12th Street South.

Too expensive!! We bought 2 steaks, a small bag of red potatoes some soup, a salad bar box, some bottled water and a loaf of bread - it was $150. Yikes, appreciate the organic and other rules but these prices are out of reach for most people.

Just the typical Whole Foods with a bunch of odd-looking millennials shopping in it (Not sure what happened to Nashville, but it's far from Country anymore!). I stopped in for a cold bottle of water and half the refrigerator section was empty, so not much of a selection of cold water. The parts of the store I walked through looked clean.

Went to get some sushi and coffee at Whole Foods for a weekday brunch. Staff are nice. Wide variety of canned coffee.

This location always looks like someone just stole the majority of their inventory. They are constantly running out of things like milk and butter. Like, completely out. They also start putting everything away in the bakery long before they close. The breakfast pastries are usually good, but the cookies are rock hard. Needs improvement

The pizza and deli clerks all look like they are forced to be there, never a greeting or smile, Floor employees all look like they will pummel you if you get in the way of stocking. I thought clean healthy eating made people happy, so discouraging.

I'm glad to have a Whole Foods closer than having to drive to green hills. Overall this is a nice space with parking located at the lower levels. The parking situation is a bit tight and I foresee it being an issue in the future once things get busier. The layout of the store is nice and they have all the products that I've seen at other Whole Foods.

Store is super clean and there is parking in the underground garage. They also validate parking which makes shopping here easier. I was able to pick up cheese, meats, & olives from the olive bar for a charcuterie board. They also had fresh fruit already pre cut.

Hit or miss, in both inventory and service Been visiting for four months, hoping this place will rise to the level of other WFs I've patronized around the country. Shelves got pretty bare for a few weeks, which they blamed on supply chain, even though the local bodega had plenty of fresh produce. Looks like they are rebounding, so good. As for service: mostly pretty good. The seafood/butcher counter can be epic or just there (today they were a little sketchy). Stockers and checkers, nothing special. But today I met Tyler at self-checkout. She was slow and rude, but that's only when she wasn't being inattentive. At one point, she snapped a look at me like she wanted to fight (I guess she's not a baguette person). Anyway, not a good WF look. As ever, I do hope she approached her manager to let them know she had a bad interaction, and I hope that manager will read this and reach out to me. Not here to make trouble; just want the Tylers of the world to do better or find a place where they and their customers can be happy.

Always a pleasure to visit this Whole Foods location. Staff are very helpful and personable and the store is usually well stocked. Covered parking also a plus!

We happened to be walking around downtown this past weekend and decided to stop in at this new location of Whole Foods in the downtown/Gulch area. It's pretty large, but otherwise, it's a Whole Foods, you know? They do have a parking garage under the building; Whole Foods will validate. It's a nice enough store, and I can imagine anyone who lives really nearby loves the convenience of it. But this location is a difficult sell for me unless I happen to be walking in the area! Still, if you're in need of a Whole Foods, you might prefer this location to the one in Green Hills.

I had high expectations for this Whole Foods, and they were certainly exceeded! One of my first priorities when grocery shopping is the convenience of parking. The garage at this location was easily accessible, there were plenty of spots, it was super safe, and the walk to the escalator was very quick. I went late on a Sunday evening and there was a ton of fresh produce all in excellent condition. As with most Whole Foods, there is an excellent selection of healthy foods, vitamins/ supplements, plants, skincare products, and even some clothing! Inside the store there's a full service coffee shop, acai bowl station, an array of hot food items, bakery, mochi/ macaron bar, and tons of seating to enjoy your coffee or food. Downtown Nashville was in need of more grocery stores, and the location and overall quality of this place is top notch!

The second star is simply due to the location, outside of that this is a one star. I've been a regular of Whole Foods having lived in Downtown Denver, Phoenix and Maui all of which have been outstanding. However, the Nashville location misses the mark! Always out of inventory, service is unfriendly and very transactional. They have a coffee shop on site but it's always closed, with some make shift hand-written note saying 'Sorry'. Stop apologizing and just get your act together! This location needs new management for sure.

Came here twice while in Nashville. It was within walking distance to the JW Marriott (about a half mile away). Love that I can go to a WF wherever I am and find high quality products and food choices. The cashiers and other workers here are customer-oriented and so helpful!

This is my go to Whole Foods just since it's the closest to me. However, they're usually out of something I need. I still go here though because it's clean and checking out always moves fast. I like that parking is validated for 3 hours as well. The last time I went, the açaí machine was down, which was disappointing. They carry some pretty good local items too, like kombucha. Overall, I'll continue to go to this Whole Foods despite the little annoyances I've encountered here.

Worst design of plastic spoons in the history of mankind. Truly a mystery how Amazon and Whole Foods has for years now foisted these upon the helpless masses. History will show that this is a travesty that has been here-to-fore ignored. Will I rest until it is corrected? I will not persist one second in granting this anymore of my time, but to say that henceforth I will be eating my yogurt with a fork when I sit to eat at Whole Foods and will not be having soup until this design flaw is corrected!

Brand new location with an expansive selection! This is the second Whole Foods location in Nashville and what a great day for opening day.

Always stocked with what I need. Friendly staff. Easy parking. They validate. Store is never crowded. Good fresh fish selection! -- Ross Senack

There's no question that this brand new store in a brand new buIlding is beautiful. High ceilings, well lit, and surprisingly spacious for a downtown location. There's a wide variety of items, both for normal grocery and prepared foods. Everything looks vibrant and fresh; I picked up tomatoes and I couldn't believe how great they smelled off season! They are very clearly prepped for a busy opening weekend too with team members continuously walking the floor restocking and fixing out of place items. They are well staffed which is also very helpful in this busy new store. Everyone I encountered throughout the story was friendly and ready (sometimes eager) to help. I was here before 10 am and the store was not busy at all yet. I usually use the self checkout but there was no line so I went to a normal check out line. Big mistake. The check out clerk was extremely unfriendly and rushed me along (with nobody behind me). I asked a question about a coupon and she seemed bothered that I was wasting her time. I brought bags so I started bagging and she said "gimme those bags" which felt very rude when it could have either been silence or a "thank you for bagging." Anyway, the store itself is great...just stick to self checkout.

It's an average Whole Foods. Not that great. Nothing special. Staff is okay. Average overall.

In light of the recent tornados, I was asked by a friend who is currently without power to post the following review: My partner and I were excited that this location was finally finished and open. We live in East Nashville and have a Kroger close to us, but appreciate the variety that Whole Foods offers. We were also excited about the hot food bar, as our gym is right next door and we looked forward to having a healthy, quick meal option on the way home. We were finally able to stop in for the first time yesterday, although under different circumstances than expected. A tornado hit our neighborhood on Monday night, and we were on our way back from the gym where we've been showering for the last few days. We decided to stop for gallons of water and non-perishables. Because we've been without power and thus unable to cook or eat clean for a few days, we also hit the hot food bar where we picked our plates, checked out and sat to eat. We encountered many staff members, all of whom were friendly and made sure we found what we were looking for. One person in particular stood out, though, and he is the reason I was so moved to write this review. After we sat, I realized that the food I picked from what I thought was the hot food bar was actually from a to-go area (called "chef's plate" where your plate is made by a person at the counter) and so was cold. This normally wouldn't have been a big deal at all as I could've warmed it when I got home under normal circumstances, but I was disheartened because I really just wanted a hot meal after everything that happened. I don't like causing problems so I didn't want to say anything, but my boyfriend explained the situation to an employee named Marcus at the register. He was completely understanding and helpful and allowed me to get another plate of hot food. It was a simple gesture that went a long way. I am extremely grateful that he was there and could empathize with our situation, and he really made us feel validated and appreciated as customers. Thank you Marcus-- it means more than you know! We will be back and can't say enough good things about this store.

The 4 stars would have been 5, but the parking sucks. The store itself is totally legitimate and spacious for a downtown location. It blows the doors off Publix located at the Capitol View location. The store has a great inventory of fresh produce and meets. It has about everything you could ask for with out the huge downtown mark up. If you are a Amazon Prime member you will receive 10 percent off you total bill which is cool. Parking exits and entrances are super tight so I would take the small call if trying to enter or exit the garages. I would even say the Uber would be worth a trip to make the experience better. Parking is validated, but with the upstairs being apartments and condos I would expect this store to be difficult to access especially on weekends. The wife and I will be back as we live in East Nashville and the tornado has limited our access to fresh food. Nice addition to the area and appreciate them doing the store to be mindful of the needs of locals.

Full size whole foods outlet. Good availability of your everyday needs, ample parking and very friendly/quick Amazon returns center. I love shopping here!

There's nothing like Whole Foods. Nothing. You pay for quality, humane treatment of animals in the products , and all of it is so worth it. Commercial supermarkets are same or more expensive. I've done it all and nothing is as good as Whole Foods our wedding cakes from here were the best we ever had ever in our lives

I am constantly amazed at the quality of seafood and meat- fresh, and cuts I like. I especially like the vacuum packed organic chicken thighs and breasts, as well as Atlantic salmon. Produce is very fresh and doesn't require much picking over. A great selection of cheese! Courteous, helpful staff reflects a well-run team with great management.

I really wanted to love this Whole Foods because I just moved close by, but after too many bad things with employees and food happening here, I just can't. The first visit to this location was a few weeks ago, when they had many rotting iceberg lettuce heads. Why not throw them out? It's so obviously brown on the edges.. When I asked if they had fresh icebergs in the back, the employee said that's all they had, and agreed they were rotting, but couldn't throw them away yet. I let that go and after picking up a few items, I head to the cashier, who was a woman coughing up a storm, complaining to her coworker that she felt really sick and wanted to go home, with the coworker smiling in a playful way shaking her head, brushing her off. She continued coughing, obviously sick with red eyes, handling all our food, coughing in mine and my bf's face while continuing to complain that she felt so sick ( I whispered to my bf "hold your breath, she's sick!" ). We were both horrified they would allow her to continue working in that state, coughing on customers, touching food with the same hands she coughed in. She was wearing gloves, but coughing in her gloves and touching our food.. what's the use of gloves? I really wanted to complain to management, but wanted to get out of there asap and never come back. I came back out of desperation, this time no ice berg lettuce at all, and many employees had a very rude personality and aura about them, not all of them, but a good majority, as if they hated being there. The 3rd and final time I tried going there a few nights ago, 10 mins before closing time, and they rudely said they were closed at 9:50pm. I pleaded that I would just be a minute, just needed one item, but they shut the door. That was my final straw. I've been to many Whole Foods, and they're usually a great experience, from the friendly employees, to the nice music and top of the line food selection. The overall vibe of Whole Foods should be a positive one, but not for this location. I just visited the Whole Foods in Green Hills, and it's exactly what a Whole Foods should be! I will have to make the drive over in traffic, but it's well worth it, especially for the price.

I shop at Whole Foods once a week and this is the worst one in Nashville! The customer service is just ok! I complained about the bakery cookies(not all of them! Mainly chocolate chip) always being burnt and rock hard! These cookies are my favorite and I look forward to getting them! No changes have been done! The produce section is pretty decent! I will stick to going to the one on Hillsboro Pike!!!

Hello my name is Linda Frankford I was at Whole Foods mid day on Friday May 8th and I was getting a few item for my mom for Mother's Day and I wanted to come to the new Whole Foods I've been going to the Green hills location for years and wanted to try out the new broadway location. It was very clean and and everyone was working like busy little bees the produce was gorgeous as I'd suspect I had be looking for pomegranate and to my surprise I was it there and I was happy. I was looking for saffron and asked a young lady if she knew where it was and she was really short with me and said that she was on her break and didn't know where it was which I've been going to Whole Foods long enough to know if I need help finding something I can get help. But I found and continued my search for other things and I want to add I like that the signs tell ppl which way to go up and down the isles. But I would definitely give this store 5 stars but the reason for the 2 star rating, is as I was continuously shopping I over heard a young Black lady talking in her phone saying something along the lines of "I'm gonna get him fired girl watch" and that she knew if she told HR he would be gone because men everywhere are being fired and locked up even if it's true or not . I don't know if the man works there or somewhere else but I just wanted you all to know that your employees are being watched and heard by others not just you all and that's not a good culture to spread and I didn't get her name but she had like black and blonde hair I think it was a weave. But I feel you all should talk to her about being aware of her surroundings and who is near her cause that's not a good look. I'll definitely be back cause I love u all and yes be bad visit won't kill it for me but just a heads up. I prayed so hard about this and I just think as I sit her on Mother's Day that could be one of my sons and I had to say something!!!!