Whole Foods Market

Always a great store to shop in! A huge selection and great prices! The staff are very nice and friendly. Location is extremely clean and kept!

Wonderful hot and cold bars. Excellent products here throughout. Healthy and delicious. Staff aren’t the friendliest, not as friendly as other locations. Prices are not terrible. Store is clean and it’s in a busy location.

It's a shame that a place like Whole Foods has such unpleasant, aggressive, disrespectful, and unprofessional employees. We went to return an Amazon package at Whole Foods, and the employee was sitting at a table talking on her phone. My aunt, an elderly woman, sat down, and the employee started verbally abusing her and threatening to hit her. It was a very unpleasant experience because my aunt didn't say anything to her or retaliate in any way. They really need to better supervise their employees' behavior. Customers are the ones who pay their salaries and keep the business running. Respect is paramount when dealing with customers.

Convenient location, good staff and good food. Always well stocked and clean, I have never had a bad experience here before. Whole Foods can be a bit pricey for the average shopper (like myself) but I do find joy in treating myself from time to time by stopping by, picking up some artisan soap, Japanese dough ice cream and a fancy slice of lasagna 😊👍

I Ordered a Thanksgiving Turkey like I have many times at several Whole Foods around the country. When I got it the turkey was frozen. The young ladies they had to handle the distribution of the turkeys were either badly trained or not trained at all. I voiced my complaint with the meat department manager who was dismissive and rude. Told me it was “surfaced chilled”. Believe me I could have bowled with that turkey. Poor poor customer service. Meat manager needs temperature retraining.

K’von and Marcos in the seafood department took extra time to make sure that I got just the pieces of fish that I wanted for my upcoming dinner party! They were so helpful and accommodating! Their display always looks great and the seafood looks so fresh! Only giving 4 stars because the department smelled a little. Will be back for more seafood soon!

I had to call the health department since there were flies swarming around the soup and hot bar area with soup spilling over the sides. Also there were used dirty food tongs; yes plural- FOOD TONGS- on top of the to-go boxes in the center. None of the workers seemed to care about the mess- looked like they hated their job- I blame the managers there. Just a disgusting place to be, along with the people who go there- the Wild West. Wish I could’ve taken photos but they wouldn’t let me.

We were coming to Florida for a week and ordered groceries online for pick up in the store. It couldn't have been easier. An Associate meet me at the door with my items and off I went. The prices were very good as well

Yes, I do love Whole Foods for their specialty foods, fresh fish, vegetables, and so much more. But today, we discovered they now carry Royo Cinnamon Bagels. Awesome! I love coming here for their selection of specialty oils, cheeses, nuts, fresh butchered meats, and seafood. I've never been disappointed with anything I've purchased from them and their staff is excelent.

The manager of Whole Foods seafood department in Palm Beach Gardens, FL is K'VON..... an incredible manager, leader and the essence of knowledge, dedication and efficiecy. 10 stars to K' Von, an excellent representative of Whole Foods Market, Palm Beach Gardens, FL... Excellent work John Jupiter FL

We like the food and supplements here. Updating my review because they moved a pleasant woman named Jennifer to the self-checkout. She is definitely the nicest person they've hired in many years to interact with the guests. I hope they start taking that seriously and hire more friendly employees like this person. She was happy and kind, a pleasant surprise.

Very wide selection of fruit, veg, baked goods, and seafood. The food is always fresh. The employees are knowledgeable. The checkout lines move fast. Highly recommend!

This is my preferred Whole Foods b/c of the ease with parking. Plus it's right by Subculture, one of my favorite dark and mysterious coffee spots (why IS it so dark in there lol?) I can never find the peanut butter because it's on an isle that begins with a refrigerated section and then turns in to a dry goods isle half way through. My brain never retains that information and I walk around for a while until I remember. Other than that, it's just fine. :) Another review giving it to you straight, no chaser! Enjoy! ;)

I love the idea of clean, organic food, which Whole Foods is known for. However, I find the customer service poor. Whenever I ask one of the employees where to find a product, they either do not know or point in a general direction. It's rare to receive a smile, and never has anyone walked me to the product. Today, I tried to order a fresh turkey in store and was told to go to the website. On the website, I was trying to preorder the turkey for Wednesday before Thanksgiving, and did not want to agree to subsititues. I couldn't do it. I called the store and asked how to preorder online without agreeing to substitutes. She said she couldn't help me. I'll now be shopping elsewhere.

Wonderful hot and cold bars. Excellent products here throughout. Healthy and delicious. Staff aren't the friendliest, not as friendly as other locations. Prices are not terrible. Store is clean and it's in a busy location.

Great Whole Foods, and I have been to plenty. This one is located in the west palm beach gardens downtown mall, which can be crowded, but it's so necessary for something like this to be here for a lunch option! My office is across the street so it saved my life. It's clean and everybody who works there is nice.

We both got violently sick for two days after eating at hot bar. By end of day, it's a virtual Petri dish of bacteria. On the other hand, if you want to projectile vomit for eight hours, and lose weight fast, this is the place for you!

Place is clean and the very organized with labels and prices. My daughter and I were looking for some fruit salad and we found an awesome deal with the watermelon chunks. They had a sale for 20% off. We decided to get two instead of one. So, we went to the self checkout and I told the lady in charge of that area that the price was not right if she cannot fix it and she don't think those were on sale. I told her they had three signs. I felt uncomfortable the way she said it. Like I was lying so she told me now that I have to go to customer service. I went to customer service desk and the lady there was very nice and helped me with the issue.

Things that I can't find any place sells are here, presented beautifully and it's rather exciting. Fresh miso, Topo Choco, everything bagel hummus ... This store is immaculate and there's so many staff members to help. It's a pleasure to shop here. With the bulk bins, I could buy a small quantity of nuts and grains for my recipes and even grind my own peanut butter The produce here is pristine, and as sweet and fresh as they come.

Best pizza in Palm Beach Gardens! It's all about the crust... soft, fluffy, chewy, flavorful and the perfect char topped with a great cheese blend and cup pepperoni!! Freshly made, freshly baked and just $15 (7/29/24). Yummo!!

A - OK We have been fans of Whole Foods for many years, and will shop nationwide at Whole Foods Perhaps Hilton Head has a better Whole Foods... Produce is fine as is bakery, fresh fish, flowers, to go fridge. Like clientele, and employees are always cheerful. What's not to like?

I try my best not to physically go inside Whole Foods Market whether it's this location or any others. It seems that the shoppers at Whole Foods Market have, collectively, become so self-absorbed and themselves that is challenging to get around the store, without being bumped into or get frowned at, or just aren't out, look at a Karen directly the eye, because you're certainly in her way. Therefore, my only alternative is to order my Whole Foods grocery through the Amazon app. For the most part, this works out OK until it comes to ordering steaks and seafood. Take for example a ribeye steak. Let's say that you're going to grill steaks tonight for four people. You don't have the option to tell the shopper that you want for steaks. The only thing you can do is order the meat by the pound. So if you order 2 pounds, do you get two steaks for you get one large 2 pound steak? Your guess is as good as mine, and it all depends on what the shopper does when they arrive. so I placed an order for 5 pounds of steak, hoping to get three steaks out of that bunch but instead she placed inside the bag 5- 1lb steaks, which look like a little breakfast that you would serve in the morning. The other issue was corn on the cob. The app clearly shows it is a four count package for $4.99. I need eight ears of corn so I ordered two packages which would've been $9.98. This sounds like a third grade math question I know. What gets delivered are two ears of corn, for $9.98. I guess the shopper had difficulty with that math question back in the third grade. I don't mind paying a little bit more for organic groceries because I know they're supposed to be healthier for us. But lately, on the news, I'm reading that Whole Foods Market is sourcing most of their organic products from China, which have not been verified as being organic. I guess until I get this sorted out. I'll go back to Publix when I know where most of their stuff is coming from.

I visited this location for the purpose of dropping off some returns to Amazon. The cashier was super busy so she asked me to hold on one moment while she organized her ever growing pile of boxes. She was organized and eager to assist me in a flash. Her work station was clean too. The store was relatively busy and the merchandise was well organized. I loved the Veuve Clicquot display at the front of the store. The parking lot is always a bit of a zoo especially with the ongoing construction, but I lucked out and scored a sweet spot on this particular day. My overall experience at Whole Foods in Palm Beach Gardens on this day and in general is good.

Whole Foods Market is located in Downtown at Palm Gardens in Palm Beach. The store is new and is your typically Whole Foods just a little bit smaller. The staff is extremely helpful and knowledgeable. There is so many choices of prepared foods and meats and fresh fish and much more. Parking is not a problem.

Worst, worst, worst hot food bar! If you eat it live near a hospital. Nothing is healthy . after John Mackey sold his soul to the devil, and Amazon took over , everything went downhill. they are a sick food disgusting unhealthy hot bar with outrageous prices we should all boycott. Now about 80% of what we used to buy at Whole Foods we get at sprouts and Publix and Walmart at a fraction of the price. Almost every time we have eaten at the hot bar we all get sick. The food is allowed to be kept out for a week so if you ask them to turn the trays around, you can see the date and your hair will stand up. The CEO now Andy JASSY doesn't care about your health or you so don't waste your money there.

I tried to return a product that had a warning label for " California residents " that it causes cancer. I didn't have a receipt ( who Keeps receipts for WF). The very curt unsympathetic manager refused to return my item stating I needed a receipt. Why would WF carry a product that causes cancer in the first place!!!!! Very disappointing for a store that touts Whole Foods! BTW... corporate does not answer their phone. Like the saying goes... shit rolls downhill!

When the cat is away, the mice are at play. "TERRY" was filling in for the general store manager today (St. Pats). I had a complaint. My name was misspelled on my birthday cake, I am 65. TERRY spoke to me in a way I NEVER could imagine a manager speaking to a customer. No more Whole Foods for me. Try: Sprouts, Joseph's, Carmine's, Fresh Market or Doris. All of these markets have better foods & better service.

Fresh fruit good service clean store just hoping for some better sales. Great spot in downtown palm beach gardens by the mall!

A good addition to the neighborhood. Super clean bathroom and dining area, combine with an interesting selection of products, formidable prepared foods, and the fascinating Amazon Prime tie ins. Staff is friendly, too. When I was there I was considering a purchase of some chips and a staff member saw me. "Wanna try it?" he asked, and broke open a bag for me to sample. Noice!

This Whole Foods is the closest to us, and we come here for some harder to find items and some Vegan specialties. The store is pretty well laid out, first section is the produce that has wide aisles and is pretty easy to navigate. The perimeter is what you would expect from most grocery stores, seafoods, meats, cheeses with a decent selection of Vegan cheeses and faux meats, then the beer section with a olive bar which leads into the wine followed by the salad bar. I enjoy the different options on the salad bar, as they usually have some Vegan specialty items such as faux chickun salad, etc. The heart of the store is nice, a decent amount of space to navigate around some of the "fart sniffing" crowd (South Park reference). The bulk area is clean and they have some interesting products there. They have a fairly extensive beauty section in the store as well with all the latest trends. Towards the salad bar they have a sushi and noodle bar which always looks interesting. The noodle bar has a Vegan option as well, though I've not tried it. Around the sushi/noodle area is where the prepared foods are to tempt you and satisfy your cravings for whatever it is you want quickly. Conveniently the prepared foods/sushi/salad bar are next to the cold drinks so if you want a quick lunch/dinner then it's easy to get in and out. You can even eat inside in the little cafe area if you so desire, or outside on the patio. The employees we've interacted with all seem helpful and positive which is a plus. The prices, well, they are a bit high even after the purchase by Amazon. However you can find some good deals if you know what you are looking for and price compare. Don't forget to try the Ninja Squirrel Sriracha, which you can only get at WF's at the moment as I believe one of the founders created it.

Groceries here are usually spot on. People very friendly and helpful. The hot bar is average. The chili soup is god awful! Not sure why chefs believe the only way to make something taste better is to add spices. This chili is the worst! Way to spicy hot. No meat..come whole foods u can do better than that!

I am a Whole Foods shopper for 30 years when it was Fresh Fields and a huge fan. I have lived in several states in the US and always had one near by or I would go out of my way to shop there. I never minded paying more for good food and their attention to who and what they carried in their stores. I have to say though, I am not sure if the Palm Beach garden one has staffing issues, but this store is not up to a good standard in many ways. ready to go sushi is not good tasting most of the time, the food on the to go bar is always dried out, and looks unappealing, the staff behind some of the counters, give the feeling you are putting them out. I bought " fresh fish" this week and not so fresh. I may have to abandon this chain in my area. I hope they read this and see to some reviewing their chain here. it needs help. terrible too because this area surrounding it has grown dense with NY folks with higher standards for food. I hope it gets the help it needs, but I am out for now, other than standard packaged goods.

Poor customer service at self checkout. Ashley was not helpful towards elderly person and rude as well.

The women's bathroom is so disgusting. Cannot believe that passes for Whole Foods standards. The store could use some sprucing up and more variety. The parking lot needs to be paved asap and cart racks on corners as all teh carts all ove rage parking spots..just dumped. Seriously, pave the lot, it's bad for my legs, arms and ears when rolling a cart over the tired bumpy lot. Maybe a manager needs to look in how gross the bathrooms are near the food eating spot which too isnt that exciting to enjoy my $15 salad.​

I've been coming here regularly now for the last 6 months and it's an awesome setup. Consistently fresh products, friendly cashier. Shout outs to The butcher and checkout. Always top notch service!

Okay I just have to vent about this store. If I could give a negative rating I would. I walk into the door today and the employee standing at the entrance is literally staring off into space ignoring everyone walking by her. Then I walk over to the prepared food area and 2 employees, who are talking to each other stocking food, into the cooler in front of the sushi counter. I asked where I could find the potato salad the 2 employees doing the job that 1 employee could have handled pointed me in the direction of where the potato salad could be. I look in both areas and had to go to the deli counter to order the potato salad. Another woman pulls up her cart and both of us are just standing there being ignored by the army of employees behind the counter. Finally the only friendly female employee asks if I need help and lets me know she will be right with me. Once she helped me she was extremely nice and helpful. I leave to go check out and another employee looks over my cart and says goodbye to me. Clearly making eye contact with me to make sure my self checkout was accurate. Not even the customers speak to each other it's the strangest most unfriendly place I have ever shopped in whether in PBG, FL; Austin, TX; Wellington, FL or Boca Raton, FL. I do not for the life of me understand how people enjoy shopping at WF unless you are rich and famous and crave anonymity. Needless to say I went to Doris Italian Market and completed my shopping there. Conversely the employees and customers there all say hello to you as well as excuse me please when trying to pass you with their cart. The prices are customer service blow WF out of the water. I give Doris Italian Market & Bakery the remainder of my stars plus 1 for the atmosphere they promote and the food they produce at their grocery store.

i generally like the food selection...but nyc crowds... always feels like black friday...pleasant enough in other cities

I love this Whole Foods, but it is a total cluster you-know-what during peak hours when the place turns into a total madhouse. The selection here is typical of your average Whole Foods and the hot bar section is especially good for a WF. On the weekends their sample selection is excellent which is good for trying out new food items/drinks before purchasing. The employees here have always been really friendly with me and they always seem to be doing things rather than sitting around which indicates they are at least trying to get things done and make customers happy. Basically, come during the off hours and if not, be prepared to wait, but the overall shopping experience is generally fairly pleasant without fail.

Went to this market to purchase an orchid as a birthday gift this morning. First, as we all know, they rip you off, second they didn't have any ribbon, cellophane, etc. When I spoke to the manager Brian, he said they come in cellophane and unwrap them upon arrival. That's not a good answer when you've just spent $2499 on some thing that you could purchase at Trader Joe's for half the price. I just happen to be in this neighborhood. This is one of the reasons that I Never shop here. So many other local choices with much better customer service.

Beautiful store , organized, clean , and excellent customer service even at the self check out lines

Used to be a great place but now the staff either ignores you or is rude and they can't bag groceries to save their lives.

I stopped by today to pick up a few things and be on my way. When checking out, I said hi to the cashier. She wouldn't even acknowledge me. She just handed me my receipt and never said a word. I was walking to my car when she came after me with a small bag I forgot. As she was walking away she was shaking her head. I will never shop at a store where they treat you like garbage. BYE WHOLE FOODS.

Lake Victoria is undergoing a renovation! Rivaling the Palm Beach Lakes store ~ Hands-down WHOLE FOODS is my favorite store; without fail no matter what state or city they can't be beat , their selection of organic food coupled with helpful employees and smiling faces who are happy to be there and ready to help makes it a pleasure to shop with them!

After Amazon purchased Whole Foods Market, I began to read stories about "massive and sweeping" price cuts with their new acquisition. I gave it some time for the hype to settle down, and today decided to pay them a visit in Palm Beach Gardens. Firstly, let me say that Whole Foods Market seems to be the gold standard among the affluent and health conscious. I am not overly concerned about whether a field of russet potatoes has been treated with topical pesticides or herbicides. And, similarly so about cattle being fed grass without inoculations. I like good food, so seeing a sign that says "organic" does not make we want it any more or less. Ok, I am finished with my commentary and will proceed into my impressions of Whole Foods Market. I arrived when the store had just opened at 8:00 AM. There were about 15 of us waiting for the opening. The store is spotlessly clean and they have the smaller shopping carts that I like to use. We were all greeted by one of the managers as we entered. And, on the same subject, several employees asked if we need help locating any items. They said this in a very gracious tone of voice with a smile. I loved that, and it is a positive sign that these are committed employees. My search was more of a wander than anything because in my previous trips to (any) Whole Foods Market, I only need a single item. This time, I looked around more lethargically and paid attention to the items and prices. If Whole Foods has had recent drastic and sweeping price declines it was not too obvious. We used to shop Publix almost exclusively, but their prices have steadily increased and we needed to spread out some business to compensate on pricing. So, knowing current prices is absolutely essential whenever/wherever you go shopping. By the way, if you are curious to know what a Californian looks like, just go to Whole Foods! The store is logically laid out and easy to find the aisles that have your items, which is another positive. The fish and meat counters looked near perfect. The bakery and prepared foods areas are truly amazing. I found myself in the wine section and noticed one of the drastic markdowns! A 750 ml bottle of Duckhorn Merlot was marked down from $26.99 to $19.99; which is a 26% price cut. The only thing wrong with that is simply that Total Wine & More (Legacy Place) offers the same 2015 vintage at $17.99...another 10% in your favor if you know your prices. Another favorite of mine is Hubert's Lemonade, which was on sale at Whole Foods for $2.50/bottle; which is also available at Total Wine for $2.49. I did notice that the desk-top sized Christmas trees (18" to 30") were $28.00, cut from a farm in North Caroline, and were very fresh. Last year we purchased one from Home Depot for $36.00. It is not fair to judge an entire store by just pricing alone, and I migrated to Doris Market over a year ago based on their produce and meat departments. Doris Mkt. is more expensive on most grocery items than Publix. But, in similar fashion to Whole Foods, Doris Market has people to go out of their way to assist. Both of these grocery stores now put Publix to shame in terms of general helpfulness. And, neither store will ask you for a donation at the checkout which is a huge turnoff for me. In summary, I think that Whole Foods Market is a wonderful place for groceries and would recommend it to those with the financial means or other motivations to shop there. You will be treated very well with plenty of help. The grocery items do not appear to me to be overly competitive with some other grocery chains since their acquisition by Amazon. A nearby Trader Joe's and Costco will offer you far better pricing. As always, decide what works best for your needs.

I don't shop here very often anymore since there has been a palpable decline in customer service. The staff are unhelpful, unfriendly and don't even raise a head to return a hello or good morning. The cashier seemed irritated and didn't even say thank-you or good-bye when I finished my order spending nearly $200. Many other places to shop at in the area including Trader Joe's where they could be not kinder. Please conduct some training with your employees and cover the basics of friendly and helpful service. TYIA UPDATE: I returned to store during Labor Day weekend and what a difference. The workers seemed happy and engaging and I had a a wonderful experience with the cashier. I appreciate how hard they all work and I always say thank-you whenever I receive service. I don't know if any training was done but this store is returning to its prior status as a great place to shop and encounter happy workers. I am grateful because I truly love this store!

I love Whole Foods but not this location, they take forever to bring curbside grocery's every time I pick up. At other Whole Foods you can ask for fresh guacamole made , they don't make guacamole fresh here.

It was disappointing Coffee bar closed at 1pm the store seemed unorganized. Bakery items sprawled in containers , improperly displayed. I drove an hour to spend 30.00. How long are we going to lean on COVID to support the lack of attention to detail

Shopped here since they opened. Have never had a single bad experience. grateful for the breadth of lactose free and vegan products they carry. Wish the coffee bar stayed open later.

Parking was very difficult here. I don't know if everyone was going to Whole Foods, but the store is connected to the mall and competition for open parking spots was crazy. I've been to many whole foods, but this place had a lot of great deals on pre made food, and it was delicious! We paid 99 cents for cabbage salad and they had other options for 99 cents such as carrot salad, chocolate pudding, tapioca pudding, etc. They also had a 2 for $5 deal for chicken salad, sesame noodles, tofu salad, etc. I had a regular pre made meal made of sun dried tomato pasta with artichoke hearts and olives. I usually hate sun dried tomatoes but this was surprisingly delicious! Yum! They had options here for soups which are already pre packed for your convenience. The ingredients are all measured out for you. All you need to do is add water and boil! What a great idea! Better than canned and an easy way to make meals homemade and catered to your preference.

VEGANS BEWARE vegan cookies are incorrectly labeled and contain dairy, not the first time this has happened. Disappointing

I have always been a Whole Foods customer. After moving to Florida, it has been a bit of a drive to get to the closest, Palm Beach Gardens. I have never had a problem. Last week was my first shopping trip since the pandemic. I was so impressed. A staff member wearing a mask and gloves stood at the cart station cleaning/sanitizing a cart for each shopper. The aisles were clearly marked one way. The shelves were stocked for everything except toilet paper. Staff was plentiful and helpful. Check out was a breeze. The cashier wiped down the payment station before we touched it. Kudos to Whole Foods for making a stressful situation much easier!!

I love PGA Whole foods market .. People always gonna have something negative to say but who cares because here is something positive KEEP UP THE GOOD WORK and GOD BLESS YOU ALL PACE , LOVE AND VEGGIES Lol

I go to this market frequently for my grocery shopping. Most of it is pretty standard (it's a grocery store, what can you say?), but the fish and meat sections are great. I like that when you ask for enough for 3 people, they give you enough for 3 normal people, not enough for 18 HUNGRY people. The cheese section is good too, the guy there is always super knowledgeable (about cheese). Prepared Foods is kind of hit or miss, but I'm an exceptionally picky eater. I've had some great chicken Marsala here and some horribly dried out empanadas (and ruining empanadas is a travesty). The baked goods are kind of meh (the red velvet cake's frosting tastes amazing, but the cake itself is pretty dry and manages to be both too sweet and kind of tasteless). But beware: you will encounter rude people who have apparently never learned how to behave in public. And also parents who should put their kids on leashes. Did I say that out loud?

The single worst customer experience I have had in years- and the first one I have taken the time to comment about. 1)Upon arriving at the palm beach gardens Whole Foods to pick up a catering order at the time agreed I found that the customer service desk could not find my order, nor several other orders or what was in any of the orders- this is a subsidiary of amazon! 2) I produced a copy of the email showing the order prepaid and the agreed time to pick up 3) the manager came over and explained that the order time on his ticket differed from mine, the name was different , and the items on the order were different. He continued to argue with me for 20 minutes until he looked up my order on another system and found it agreed with my receipt. Great technology. 4) the manager Ryan couldn't locate the items in the order and discovered that many of the items had been given to the previous customer, leaving me with 50 people to feed with a bowl of salad and a fruit plate. At this point I was 45 minutes past the order time. 5) Ryan agreed to refund the large order on my card and comp the fruit plate and salad. I drove 20 minutes to the nearest Costco to purchase enough food for the party. 6) upon checking my card statement no refund for the large order was ever credited two days later. While the vegetarians were not happy- Costco delivered when Whole Foods failed

In these Covid times, it's not uncommon to experience customers dragging 2 or 3 packed grocery carts to checkout. Today was just crazy - 5 carts. $2504 in total sales, failed cc payment, TERRIBLE MANAGER RESPONSE = spoiled sushi by the time I could get through. And no, I couldn't offload the checkout ramp and find another cashier. THERE WERE ONLY THREE CASHIERS WORKING - so there was nowhere to go. The manager just shrugged it off "We had people call out today" - - So I guess that's it. Management is incapable of managing.

Truly disappointed in Wholefoods today. I go every Valentine's Day for great flowers and this yr the flowers were sub par. They not only had very little inventory at 10 am l, but the long stem roses were not really long stem.

I like to just drop into this location before taking or sometimes after picking my son up from school. This store is always neat and in order. Rarely if ever are they out of any products. The hot food bar has plenty of foods to choose from. If you just want a salad you can have a salad as well.