Whole Foods Market

I have been shopping at the Whole Foods Market in Plano for the past 12 years, and overall, it's a fantastic location. The store is clean, well-organized, and offers a wide selection of high-quality products. The atmosphere is inviting, and I always enjoy browsing the aisles. However, there are a couple of issues that keep it from being a five-star experience. Firstly, the staff often locks the doors and starts closing up about 30 minutes before the posted closing time. This has been a consistent inconvenience, especially when I only need to grab a single item. Additionally, they frequently seem to be out of stock on several items I regularly purchase. When I inquire about restocking, I'm often told no, despite knowing they have more in the back. Despite these minor frustrations, Whole Foods Market in Plano remains my go-to for groceries, thanks to its excellent overall quality and pleasant shopping environment

I like their sit-down area where you can have a meal, a snack or a drink and do some reading, screen time or simply chill. Only a few days after Halloween they have their Christmas plants in already!

If you’re craving a delicious, flavorful cake, head straight to Whole Foods! Their Berry Chantilly Cake is hands down the best—soft, creamy, and bursting with flavor. It’s our number one favorite. A close second is the Coffee Cake—rich, moist, and perfectly balanced in taste. Not sure about buying a full cake? Try their individual pastries first—they offer the same amazing flavors in a smaller size. Trust me, once you taste them, you’ll go back for more. Thank me later!

I went on an adventure to find 100% cocoa chocolate. I was very surprised by the quantity and variety of cocoa options available. I got a variety of cocoa percentages and learned, I tapout around 72-75%.

Beautiful produce! Very clean! Easy self-checkout if you download the app and use it.

The West Plano Whole Foods used to be a 5-Star, but the ongoing renovations have decimated what was once a spacious, organized, and well-stocked store. Over recent weeks, they have demolished the produce, cheese, seafood, wine, and other departments to make way for what appears to be a banal Amazon fulfillment center. What we are left with is a much more claustrophobic space where all of the above listed departments are crammed into the space that used to hold the fine wines and beers. They have also reshuffled other parts of the store, which has resulted in narrower and darker aisles and less merchandise from which to choose. The Amazonification of Whole Foods appears to have led to the demise of the location that we have called home for 20 years.

I enjoy shopping at Whole Foods. I have been shopping there for over 20 years. Good fresh produce. Good quality meat. Nice bakery, they have delicious cakes. I wish they would bake gluten free keto desserts, maybe keto cheesecake… They have a great variety of spices and cultural foods. Many organic choices. They also have A-2 milk (Alexandre brand is my go to) which is a popular choice among people who are making efforts to stay healthy. The store is clean. Give a try! (It is more expensive then other stores, but not for everything and with being smart about what you buy it can be reasonable).

This is one of the best grocery stores around. Excellent produce selection. the hot and salad bar has fantastic food and it always comes out in good condition consistently, hat tip to the chef. The fresh mushroom onion Alfredo pizza is to die for, it’s now my favorite pizza. The staff is always happy and very attractive, especially the guy with the mustache 😉

Overall a good Whole Foods location! Also for those out there who need nice flowers they have free bouquet arrangement available on non peak hours. Was helped by a lady named Tasia who did an amazing job making an arrangement I would never been able to do on my own! Great selection on healthy food items of course

Why does a chain touted to be healthier quality foods sell genetically engineered foods in their prepared foods? I get it if a third party brand had it unknowingly on their shelves, but for the store knowingly to put it in so many of their prepared foods baffles me. I could consume so many convenient baked goods and other prepared foods if not for this. Instead its off limits for me and my children Just another business that lost its values.

This WF has always been my favorite and been going here for years. It's the nearest one where I work so a quick stop here for lunch is always convenient for me. They have a salad bar and hot bar and of course the pizza section. Pizza is always fresh if you go around the busy times as they have a fast turnaround for those slices. On Fridays, they also have $1 oysters and they will shuck it for you for free (depends on the store but they will cap the free shuck for only a dozen). A dozen oysters plus grab a wine in a can then you'll have a great HH everytime! :)

Nice clean and big grocery store that's highly advantageous if you have amazon prime! There's tons of deals for Amazon prime users like the Friday $1 oysters. The quality of the oysters were amazing and there's many different types to choose from. Some of these oysters types are used in restaurants too like the bluepoint. I tried the bluepoint and moondancers and they were both absolutely delicious. The seafood stand workers are professional and shucked the oysters for me. It was easy to order and then go shopping while they are prepping it. They give tons of ice and Put all oysters nicely in a container so it's easy to take home or eat outside the grocery store (they have outside and inside seating)! A few friends and I went to get oysters and we had a very nice time outside!

Whole Foods is alright, but the prices keep creeping up to the point where it doesn't feel worth it anymore. Came in specifically for the olives I always get, and of course the olive bar was out of them. Store's clean, staff is fine, but for what they charge, they should at least keep the basics stocked. Decent place, just not living up to the cost.

UPDATED 12.22.2024 It's been almost a decade since my last review here. Although I'm sorry to see that the wonderful BBQ brisket Smoke House is no longer here, the eagerness of the team members we came in contact with was still top notch. Specifically, friendly, happy to serve, happy to answer questions. With competition from H-E-B a few miles away, WF here hasn't lost a beat. We were impressed with the continued variety of meats available for slicing. It's a big deal at this store compared to, for example, the WF in Las Colinas which offers less of a variety to choose from. Also this WF like others presents vegetables in a most appealing way. If you look at the images I posted, you can see for yourself.

This Whole Foods is never incredibly busy and has the best sourdough bread I've found at conventional grocery stores in Plano. Their sourdough is like real European style sourdough. Amazing. I wish the bulk foods aisle in general was more substantial at Whole Foods. Definitely feels like something being taken away over time. 4/5 stars because employees here are less friendly than at other WF locations I've been to and because Whole Foods in general sells a lot of unhealthy food products and sneaks sugar into products that didn't used to include it.

Consistently a bad store especially for the prepared foods. The hot bar is always empty, barren, and burnt. The bakery is empty. A lot of the store is empty. What is even going on here?

Fresh produce and delicious pizza! What more? Ok! Maybe more on the market side. I have never had an issue with items being out of stock. But on today I learned that this location will no longer have the brand Not Milk non dairy! Very disappointing. So of course I had to go visit Ana in the coffee bar and tea (and chocolate croissants, haha) to satisfy my hibiscus tea craving. Ana always carry the biggest smile. A kind heart and lovely spirited lady!! Thanks, Ana! And the pizza is an all time satisfying lunch fave. Perfect for the patio. Ceiling fans rolling at full speed today. But a little Texas heat will not blemish my day. Happy shopping!

My how things change. I looked back and evidently my last review at this location was 2017! I came in here specifically for the food bar. I think between covid,employee retention problems and Bezos taking over, the food bar once awesome, in the Dallas area stores ive visited,is a thing of the past. I was never a commited devotee of Whole Foods but shopped occasionall. I think im done. The things I got from the salad bar today were terrible.

NAM in the floral department was incredible. He's super professional and he's like a flower artist. He was very patient and took his time to understand what I was looking for.! highly recommend five stars

This is THE BEST Chocolate Chip Cookie you will ever eat. Ever!!! Seriously, I'm hooked. Four come in a package. Get the milk or the ice cream ready. These are DEEEEELICIOUS!!!!!

The ready made meals are not taped so it's very easy for the lids to be dislodged and the food become opened to the general public. The staff is very nice and the store overall was very peaceful even as a mid Saturday.

WHOLE FOODS is our go-to store for everything!!! The employees are friendly & helpful & polite which is NOT the norm at other stores. WHOLE FOODS' employees stop whatever they are doing to take you to the correct aisle for exactly what you are looking for! They actually smile. WOW! COURTEOUS EMPLOYEES!!! The store is always CLEAN. They have a coffee bar. You can get to-go items in their deli that are super-delicious and healthy. Plus, there is seating inside & outside the store to enjoy breakfast or a quick snack. Try the mini blueberry muffins with coffee. You'll thank me later! WHOLE FOODS' bakery items are top-notch. We got our anniversary cake there. Also, ordered a cake for our niece's b-day. Their grocery items are not what the other chain stores carry. My fave are the olives!!! You have dozens of olives to choose from. WOW! (again) WHOLE FOODS has specialty items that you cannot get anywhere else. Many are eco-friendly, etc. All items are healthy with none of the additives & preservatives in the other grocery stores in Plano. WHOLE FOODS' prices are fair. Overall, WHOLE FOODS is a great store. You've tried the rest. Now, try the BEST!!!!!!! I LOVE WHOLE FOODS!!! p.s. My hubby & I are Amazon prime so that is just one more awesome convenience for our daily shopping. Thank you, Whole Foods! Oh, yeah...they are currently under construction with facility upgrades. Nice! That proves that WHOLE FOODS appreciates their customers. They are constantly improving for the customer. Have you seen that at the other stores? No! Definitely not. But, don't worry...there is no disruption to your shopping experience even while the upgrades are being made.

Groceries are synonymous with Whole Foods for me. I love this place, it has healthy options for any food genre, plus each one has a number of pre-made dishes and foods to choose from. The employees are always friendly and helpful. I've never been to a Whole Foods with restrooms that were pleasant, but everything else makes up for any lacking there.

Always fun, shopping at Whole Foods. Their selections are diverse and appealing. Usually, we're looking for organic and non-GMO produce, or a quick entre for a delicious easy meal. Today, we were after some coconut. Nice that they carry coconut that is not sulfered. That preservative causes me to wheeze. So, I'm happy that it was in stock. Can't wait for this pandemic to end, so Whole Foods can bring back their bulk food items. Can't allow us to share the scoops, so the coconut has to be pre-packaged.

I used to love Whole Food before Amazon took over! The hot food bar was excellent with lots of variety, and stayed fresh all the time. Now, I only go when I need to and get a very few things from WF. I prefer Central Market.

Great selection of food from the salad bar and the pizza is great when they actually add sauce to it, otherwise it's too much cheese and lacks flavor. The bakery however has fantastic bread and I highly recommend stopping at the bar to sit down with some food and beer or BYOB and chat with great locals and Adam or Kelsie the bartenders. They have a huge selection of craft beers and cider on tap and after a few visits you feel like family. It's one of the few Whole Foods that still has a bar and they are killing it in Texas.

Cashier didn't say a thing to me and this seems to be the case every time I come to this location. In fact the employees stocking the aisles are far more pleasant. If you don't like your job, get a new one... it's that simple. Employees, take note of the customer service at the Fairview location!

Nice area. But my favorite location is the one near the Allen Outlets. I found this layout a bit difficult to find the items that I normally get. Totally discombobulates you. Finally was able to make my way thru and found all items I was looking for EXCept the kombucha that apparently only Sprouts carries.

I love coming here but I went on Mother's Day to get a cake for my mom. I asked the bakery to write "Happy Mother's Day" on the cake and this is how they wrote it. Never going to expect the most perfect handwriting but this is sad. It is a free service to write something on the cake and they do it very quickly which I appreciate, but if you know you can't write neatly then it would be nice to pass it on to another employee who can. I could've just gotten a blank cake and written myself at that point.

Whole Foods has deteriorated significantly since Amazon took over. The quality of food is NOT the same, the customer service is sub par on a good day and lacks customer-service all together. I have been shopping at Whole Foods since 1995 and I avoid this place now and only go as a last resort. Here is the latest purchase, when I opened the can there was black mold on the rim. Bad quality products.

Always an amazing grocery experience but it continues to get even better! Dave and Jerry always come up and greet me while I am shopping! Always positive and helpful, they make my shopping experience that much better! The fruits and vegetables, cheeses and meats, breads and pastries at this location are just beyond comparison! Today I made two trips here because my family ate everything that I bought earlier!:D Keep up the great work, Whole Foods-Plano! I don't shop anywhere else! See you tomorrow!:D

Love this store it is always so clean and staff are so helpful, they were all wearing masks most shoppers were also but didn't see a sign they required them, but there was a stack at the door if you forgot yours. The produce dept is huge with so many choices(more than most grocery stores I feel) huge wine and cheese area also. The meat is behind glass and you need a meat person to help you pick out what you want. The self serve salad bar is back and they had a few meal items you could dish up. Their prices are a little high but you are paying for excellent quality. They have an area you can pickup and return Amazon pkg that was very busy this afternoon.

Went in today 1/21/24 at 12 noon and no New England clam chowder in the fresh made section, none made and none going to be made is what the last said. Only 3 soups available. What a waste to say anything, when clearly this store doesn't plan to change anything. Based on the last review this store and whole foods in general don't care about customers just overcharging for things to make up for the things the employees don't want to make it prepare.

This was a great experience. Jason at customer service was absolutely amazing. I made a mistake with my mix and max beer purchase so rightfully he didn't have to be so accommodating. He was very polite and even knelt down as if I were a king ha ha but he is tall so he just wanted to be more comfortable whilst addressing my issue. Great experience, also try the chicken chips. Picture below yo

Love whole foods. They are the only store that will immediately order something if they are out of it and get it in very quickly .

This is my favorite market since I lived in LA where I came from. I really liked ciabatta sandwich, food court, fresh breads, brioche, in particular. In this pandemic era markets are really meant to me. I shop here every week, buying fresh produce, fresh ham and cheese, and eggs, and drinkable yogurts. Yesterday was my family members anniversary and I decided to prepare like a pro rather than reserving fine dining restaurant with white table cloth, sparkling wine glasses, and expensive porcelains, and celebrity chef like Bobby Flay. I got some halibuts, scallops, some produce, and meat. Those were incredibly fresh( the freshness is the matter in seafood) and inexpensive, less expensive than Japanese market, Mitsuwa in Plano. Mitsuwa also sold some scallops but more expensive and the size was smaller than Whole food. I cooked Spring mix salad with seared scallops and sliced avocado with balsamic vinaigrette Ahi tuna tartare with diced cucumber, avocado, cilantro with lemon and wasabi sauce Halibuts with lemon infused white sauce and egg white New York stripes medium rare with carrots brown rice spaghetti with pine nut, bread crumbs and olive oil and finally, Vanilla Crème Brûlée with caramelized sugar and strawberry We had a great time adding some Caviar Petrossian Paris on halibuts.

Whole Foods will take your whole wallet... only you can decide if it's worth it. Love this place for exceptional quality and unique produce, their special items and wide selection. Stopped in for some supplies for BLTs this weekend. We found Whole Foods to have some beautiful heirloom tomatoes, super fresh bib lettuce, rich and creamy Havarti cheese and the most wonderful sourdough bread you can find anywhere in Texas. A good sandwich starts with the finest ingredients so these BLTs were certainly a special treat. They also had some fresh hatch chilies so we grabbed some to bring home and roast on the grill. Picked up some of the most sweet and tender corn on the cob also. On our way to checkout I grabbed a slice of pizza for my kiddo not realizing the price... Oh my, $4 for an average sized piece of plain cheese pizza is robbery! But then again, only you can decide if giving up your wallet at Whole Foods is worth it. For us, sometimes it most certainly is.

I love this place even though I only come here when I need specific items for a party or celebration. I love the amount of different types of cheese they have! And of course they always have samples so you know what to get. The wine and beer selection is excellent! You can find anything you need for your next special occasion here. The pastries are so delicious!! Perfect place to get holiday treats or birthday cakes. The breads!! I love their bakery. In summary this is the place to go to get all the goodies for a special meal or a fantastic party!

Now that Whole Foods has merged with Prime makes them so infamous! The hub is great, food court is amazing and the savings are unbelievable. They are almost stocked oon everything. They have a mini kitchen in the cafe with a microwave!!! Frisco needs to have one.

This is a FABULOUS store .. its the only place w/ a REAL butcher now a days!! But that's where the fabulousnesses ends... this place is UNBELIEVABLY EXPENSIVE!!! My bf and I went in to get a couple things, 2 fruits (1 lemon & 2 bananas), olives, cheese, hamburger, chicken, onions and 1sm pack of yukon gold potatoes... $68!!! I think we'll be sticking to Target and Kroger MarketPlace... I know I woulda paid maybe $25-30 there!!! This place is RIDICULOUS and for ppl who gave money to burn!!

I love Whole Foods. I wish there was a location in Frisco. The produce is always very fresh, and it's the only place in the area to find alfalfa sprouts. I always make a stop when I am in Plano.

I went in to make a lunch from the salad bar. I was very disappointed by the choices. Usually Whole Foods has a very elaborate hot food and cold food salad bar. There was no cheddar cheese or blue cheese crumbles. Most of the dressings were empty. There were mashed potatoes (which had a dry hard film on top)- but no gravy or anything to put on top of the mashed potatoes. There were a few pasta salad options, but no hummus, no cottage cheese, no egg salad or chicken salad (unless you purchased it separately from the pint containers in the refrigerator area). Definitely disappointing options for the cost.

This store is well stocked and organized. The selection of goods is really impressive. From fresh food to prepared food, from essential oils to paper goods, this store seems to have it all. The prices are a little more on the expensive side but having an Amazon Prime membership helps with some of the items that are on sale. I was in a rush for lunch so I popped over by the hot foods area. All you do is grab a paper box and fill it with what you want and at the register, they weigh it before you eat. I really liked the roasted chicken and vegetables but was able to try other pre-made salads and pasta dishes as well. Overall, I'll be coming bac

Staff: Love love love this location and the staff! When I walk in, I know that everyone working inside is a happy and positive person that'll be respectful. Cleanliness: This location is consistently clean, in fact, can't remember a time it wasn't! Bakery: Absolutely delicious! Whenever I go to someone's house I take a bakery item and they always talk about it every time I see them after!

I needed a few pounds of ground lamb for a meal tonight, so I rang Whole Foods to make sure they had it in stock. After almost almost 20 minutes on hold and three different customer service folks who sounded slightly concerned, I was finally transferred to the meat department. Y'all, in case you were wondering, this location does sell ground lamb, just don't try to call and ask about it, because you'll be on hold for the length of time that it would have taken you to drive to the damn store.

I am a long time Whole Foods shopper and after my experience at this location on Friday and customer service today, I think I'm moving on. It seems to have really went downhill gradually over the last year. I stopped Friday evening for a couple of quick things and left completely unhappy. The people in charge of counting occupants at the entry were too busy making jokes and goofing off with each other to offer me any guidance and even blocked my ability to get a cart, acting like I was some awful person for asking them if I could please get by to grab one too... um, ok. The store is also under construction so a few products I needed were out of stock and a few were hard to find. I asked another employee for help finding something I buy regularly and he led me around the store a good ten minutes (I thought he knew where we were going) before telling me he had no clue and sorry but he couldn't help me. Why don't they have a way to look these things up? Why didn't he tell me this to begin with? After waiting in line for a good thirty minutes (it's Friday evening, so although they could've had more lanes open, this is not the reason for my complaint) I was greeted by the nicest cashier ever. She even told me about a promo they have where you get $10 towards AMZ Prime Day with a Whole Foods purchase. Very nice experience. I get home and find that: a. one of my grocery items is expired b. I never received this Prime Credit so I contact Whole Foods Customer Service and they tell me there is nothing they can do that I need to go back to the store and talk to the manager, which seems insane for a company not only owned by Amazon but obviously tightly connected to Amazon. PS. I wont be going back and talking to the manager, it was way too much stress last time to bother with. I also wont be going back for any other reason either, including shopping.

Great food, variety of ready made & food to cook. The staff is friendly, helpful & seem happy to be there. The store is always clean, organized & attractive.

I placed a $220 grocery order online at 6:15pm for delivery between 8pm and 10pm. The last notification I received was around 7:30pm stating that my shopper had finished my order. By 11pm I had not received my order, so I called Amazon customer service. I was told that my order was not able to be tracked and was advised to call back in the morning if my order had still not been delivered. By 9am this morning--no delivery, so I again called Amazon. I talked to three people, the last a supervisor, who said unfortunately my order was "missing" and they would cancel it, refund our money, and I could then place another order. REALLY????? When I asked what they were going to do to make this right and how they would ensure that this didn't happen again...I was told that they would be "looking into the issue" and I was offered a $10 promotional credit. This is the second time this has happened with our grocery order, though last time it actually did show up several hours after it was supposed to. Amazon and Whole Foods BOTH need to work on their customer service. At this point, we will be getting our food from Sprouts and Market Street. VERY DISAPPOINTED

Whole Foods (WF) used to be great. I started shopping at WF about 15 years ago and for a while bought most of my groceries there. Great organic vegetables. Great brand products. Great meat selection. Not anymore. The vegetables are now often old and overpriced. They replaced brand products with no-name Whole Foods products (e.g., cookies), and the selection of products is now very limited. Too bad. I used to love WF.

I have always purchased a family meal (vegetables chicken and mash potatoes in the box) Last time when I purchased it my kids can't eat it due to added spices to vegetables. Hot chilly and pepper?! No longer would buy it!

I've been to this location a few times have no complaints except for the high prices and limited sales. They are being very conscious about the pandemic and have changed store policies; customers without a face mask can get one for free at the entrance, and the same doors are used for entry and exit. The staff were also very friendly and knowledgeable when I asked for specific specialty products (vegan baklavas and croissants) in the bakery section which they helped me find. Just wish they wouldn't charge so much!

Wow wow wow what a beautiful Whole Foods! We love shopping here in general, but this particular location is just a treat! The selection is incredible, and it's so clean and well-laid-out. Can't beat the location either! Like the TJ across the street, we will go out of our way to visit this exact location, and it usually pays off!

This update is merely to add a review of our cooking school experience with Chef Jason. We took a two-hour hands-on class on vegetarian cooking. The prices were extremely reasonable ($37 and change per person), particularly for the amount of cooking we did and in comparison to cooking classes offered by other stores (cough cough, Williams Sonoma; cough cough, Central Market). During our two hours we prepared crispy tofu with udon noodles with almond sauce, and eggplant sandwiches. Chef Jason prepped all of the steps requiring measurement and slowly walked us through how to correctly prepare each dish, sharing technique lessons (how to tell if your oil was too hot or just the right temp, knife skills, tofu pressing) along the way. They also provide an apron (return at the end of the session) to protect your clothes. The food was delicious and we had a great time. The cooking school space is relatively small, but class sizes are limited so you don't feel crowded. We worked four to a table, two people on each side. Unless you want to cook side-by-side with a stranger, you might want to consider booking this with someone you know. It was a great experience and we'd happily take another class at Whole Foods, and in particular with Chef Jason.

I used to love this place with a passion! Maybe it's just this location. In California it was spectacular and there were four or five of them in San Diego but DFW area only has one that is 30 minutes away. When I come to it I could cry. I don't know if it's this location or Amazon or COVID that's ruined it for me but I miss the old WF so much! Every time we come in there is no hot bar. There also is no counter with the ready made cold foods. It used to be huge! There's a lot that just isn't what it used to be....

Excellent whole foods, good selection of groceries. Hot food bar always had delicious food, but try not to go too late, like after 7pm if you want hot food bar b/c some of the food runs out. There is a nice seating area indoors and outdoors to eat your food.

I've will never shop here again! I've been coming to this location for almost 7 years. However, this past visit(11/22/22) left my cousin & I with a very bad taste of Whole Foods and who they're hiring. We went to the fresh seafood section to get shrimp. There was no one there waiting but us. The guy working there had his back turned (doing whatever) so we said hello (to get his attention) he never turned around to acknowledge us. We said hello again, and again for a 3rd time, same thing. At this point we were under the impression that maybe he had something in his ear (like ear buds) and he couldn't hear us. Well, NO! a coworker or someone he knew walked by and yelled out something to him, and he turned around to acknowledge him. He then slightly looked at us, never said 1 word and continued to ignore us. At this point we're furious and in complete disbelief this was happening to us! I really hate to make this about racism, but it definitely felt like it. We left, searching for a mgr. Jacob, who was very apologetic and helped us, advising he would address the situation. Jacob made a comment "not making excuses but he's new" ..NEW OR NOT, NO EXCUSES FOR TREATING ANY CUSTOMER THIS WAY!! the guy who mistreated us (I can't remember his name) he was foreign (from his accent)& had ear gauges. While Jacob was assisting us, the other horrible employee was there with a slight smirk on his face. I'm definitely calling corporate! Whole Foods please take better measures on hiring the right, friendly and customer service oriented people. THIS ONE IS ALL WRONG!

I cant comment on much of this store except for the salad bar. I am absolutely obsessed with Whole foods salad bar! I love how fresh everything is and the fact that there are so many options. There are two container sizes. One is small and the other large. I always grab the large forgetting Im never able to finish it all. The employees take really good care of the salad bar and do their best to avoid too much cross contamination. On multiple occasions ive seen people cleaning the salad bar or switching out the spoons and tongs. They have small containers for your dressing so you arent forced to put dressing on your salad and let it get soggy! Definitely a great place to grab a soup or salad!