Rob Y.
Yelp
I go to this store fairly often and am always impressed by the cleanliness and the abundant fresh produce. However, something happened the last two times I was there that made my simple grocery trip a very unpleasant experience. I beg your patience as I have to tell the whole story for it to make sense.
The last time I was there, I had only a few items and went to one of the open checkout registers behind one person who had quite a bit of stuff. The register light was on so I assumed it was open. After the cashier (whose name I later learned was Anissa) was finished with the man in front of me, she just told me that she was closed and I'd have to go to a different register. I had already been waiting for several minutes and now had to move all my stuff to another register, but I didn't complain at the time because it was not a big deal.
Today, I went there again to stock up before the impending heat wave. I had a basket full of stuff and was approaching the registers. Two registers were staffed, one by Anissa (who had turned me away last time), the other by a different woman. The one staffed by Anissa did not have its light on, so I assumed that she was closing up. Just as I was approaching the other register, I saw Anissa look at me and take out a sign that said "closed" and put it on the conveyer belt. I am very sure about the sequence in which this happened, where she made it amply clear that I was not welcome at her register. But, as I was going to the other register anyway, I didn't react.
However, as I was bagging up my groceries and paying, I noticed that Anissa was helping two groups of people after me, the "closed" sign had mysteriously disappeared, although her register light was still off. I don't usually presume to know people's motives for various actions, all I do know is that I was somehow targeted by Anissa even though I don't know her and don't recall any previous interactions with her, let alone disputes. Incidentally, I have never had any disputes with anyone inside this Whole Foods before, so I don't think I did anything to deserve this. It's hard for me, however, not to think that I was targeted because I'm a person of East Asian descent.