Whole Foods Market

Grocery store · Westpark II

Whole Foods Market

Grocery store · Westpark II

1

2847 Park Ave, Tustin, CA 92782, USA

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Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null

Highlights

Organic market with fresh produce, prepared foods & Amazon returns  

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2847 Park Ave, Tustin, CA 92782, USA Get directions

wholefoodsmarket.com
@wholefoods

€€€

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2847 Park Ave, Tustin, CA 92782, USA Get directions

+1 714 566 7650
wholefoodsmarket.com
@wholefoods
𝕏
@wholefoods

€€€

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Last updated

Oct 21, 2025

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@eater

‘The Bear’s Carmy Lookalike Contest Is in NYC Italian Restaurant | Eater NY

"EV Grieve reports that the next (cleverly named) Daily Shop location is opening Wednesday, May 14 at 409 E. 14th Street, between First Avenue and Avenue A, in what had been an Associated supermarket. At 10,000 square feet, it's a dwarf compared to the average size of the chain's stores, which can hit 40,000 square feet. The spot will focus on takeout and prepared foods and will offer produce, meat, and seafood, plus breads, booze, and supplements." - Melissa McCart

https://ny.eater.com/2025/4/24/24415559/the-bear-carmy-lookalike-contest-nyc-restaurant-suprema-provisions
View Postcard for Whole Foods Market

Shahabeddin Mohin

Google
I enjoy shopping at Whole Foods! The store is clean, well-organized, and has a welcoming atmosphere. The produce section is especially impressive—everything is fresh, vibrant, and neatly displayed. I appreciate the wide selection of organic and specialty items, as well as the clearly labeled dietary options like gluten-free, vegan, and keto. The staff are friendly and helpful, often going out of their way to answer questions or help you find what you need. I also love their hot bar and prepared foods section—perfect for a quick, healthy meal on the go. Whole Foods might be a bit pricier than some other stores, but the quality and overall shopping experience make it worth it. Highly recommended if you’re looking for fresh, healthy, and responsibly sourced products!

seda akdogan

Google
This is my second time buying foods from their buffet. Tofu and the eggs were like rubber like they have been sitting there for 24 hours, Also lack flavors like a fake eggs or something I don’t know why. Had to throw them in trash…. Wont come back…

Ameen

Google
One of the worst grocery experiences you can experience. Items missing, missing price tags, and employees don’t ask if you need help, very long lines for cashiers and even self-checkout. The aisles are so crowded with employees and boxes on the ground, and customers waiting in line overcrowd into the aisles making it almost Impossible to get through. I thought Whole Foods was supposed to be a better shopping experience than other cheaper stores but that couldn’t be further from the truth. This place legitimately feels like a zoo.

Kevin Rivera

Google
Whole Foods Market never disappoints. From the moment you walk in, everything feels fresh, clean, and well-organized. Their produce section is always stocked with the crispest fruits and veggies, and I love that they carry so many organic and locally sourced options. The hot bar and prepared foods make grabbing a quick, healthy meal super easy—perfect for busy days. The staff is also consistently friendly and helpful, whether it’s tracking down a specific ingredient or recommending something new to try. Prices can be a little higher than other grocery stores, but the quality really does speak for itself. Plus, with their wide range of specialty items—vegan, gluten-free, keto-friendly—you can find something for everyone. Overall, Whole Foods Market is my go-to when I want quality groceries and a shopping experience that feels a cut above the rest.

MAR

Google
I predominantly don't give reviews until i have been attending a location for some time, in this case it's years. This is one of the larger stores as compared to HB, Long Beach, El Segundo, or Brea (just to name a few smaller ones I've been to in SoCal). It has full hot and cold bar just like all other "big" stores, and a Mendocino sandwich shop with a bar right across from it that is adjacent to the glass window exterior wall (nice sunset view). I have practically outright stopped eating their hot bar food (and many other WF's and Natural Food Store's hot bar in 2024, because one too many times I have become ill right after eating from their hot bar food; I believe it is poor temp control or hygiene control from staff?customers?etc? DISCLAIMER: This is MY experience, and not everyone else's) Speaking of staff, I've seen cashiers, managers, and food service people come and go here (as i have to many other "Natural" Food stores in SoCal) and what is around now is fair in service; but to be impartial, I've seen 1 or 2 super professional Cashiers put up with disgusting customers on as many occasions as i can count on one hand, but unfortunately they're no longer around. One main con I had was the bathrooms (as it is with many other WF's stores), but it looks like they are finally getting a remodel and we'll see if better days are ahead, or not, when its done. My one recommendation that is not WF's fault, is that if you want to avoid having to spend your nice weekend spent not calling your Car insurance provider for a new claim, DO NOT come here during those days, or rush hour on weekdays. It is literally insane how some people where able to receive a DL in this state, and the WF's/The District streets and parking lots are true proof of that. You WILL be dodging fender benders & people just bee line walking out in front of you with in feet of your vehicle here; so be VIGILANT when coming during those days/times. One thing I have noticed (as of 2025) is the teenage E-bike Evel Knievel's have practically dropped to a handful through out the day, it really was so much worse when they were around. Stay tuned for more in the coming days ;)

Dr. J - Nomadic Reflections

Google
In the style oIncredible! This Whole Foods Market at The District in Tustin is simply awe-inspiring! From the moment you step foot inside, you're greeted with a sight unlike any other - a massive, sprawling store that takes the concept of a grocery store to a whole new level. Its unique features leap out immediately, the most notable being the attached restaurant and craft beer bar, which are separate from the main store. Many Whole Foods locations offer a few beers on tap and a quick-service kitchen, but this one is on another level with a full sit-down cafe, providing a perfect space to relax and enjoy a meal. The scale of this store is mind-boggling. You can find the familiar offerings of Whole Foods here, but the selection is simply expansive. Whether it's the seafood counter, butcher block, bakery items, or the hot food and salad bars, everything seems larger and more varied. You can't overlook the seating arrangements either. Alongside the craft beer bar and dining area, there's a range of long tables and stools right in the center of the checkout area, creating a communal, relaxed atmosphere for customers. As for cleanliness and organization, the store is spotless and well-stocked. This is exactly what you'd expect from Whole Foods, but it's good to see it in action. Also, kudos to the customer service counter, which made my Amazon return a breeze. Despite initially planning a brief visit, I found myself drawn in, captivated by the expansive offerings and the sheer scale of the place. In terms of fresh foods and prepared meals, the options are plentiful and high-quality. In conclusion, the Whole Foods Market at The District Shopping Mall in Tustin is a shopping experience par excellence, transcending traditional grocery store confines with its unique features, impressive size, and comprehensive selection. Hats off to the team here - they've created a truly fantastic place to shop and dine.

J

Google
This is only for the coffee/juice bar at this location. The service and attitude of this place was horrible. 2 people working and not looking back to check on customer waiting line. The lady w rhe kabuki make up asks what I need and I order and no other response. The drink comes and it's just place on the pick up counter without anyone saying what the drink is. They looked tired and not happy about being there but they seemed to be giggling about something they said to each other. Overall not a pleasant experience.

Iris H.

Google
Everyone here is super friendly, and the place is always spotless and really well-organized. You can tell the team cares — makes grocery shopping actually enjoyable! pretty impressed food market.
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Hecate H.

Yelp
I walked in here to return an Amazon package, and thankfully, this place had what I needed. I'm just so glad that I found the right place. The service is amazing, and thankfully, it didn't sour my perception of this place. It was crowded, but the place reminded me of a certain nostalgic time in my life or a life before I was born. I overheard another employee telling a guy where to drop off his Amazon package to return. The employee told this guy that he's a lucky guy because there is no line at all. I couldn't help but smile at the sight.
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Grace N.

Yelp
Been going to this Wholefood for years and I can't see why they don't get anything else beside a 5 stars. This is one of the places for a 5 in one stop! It has Mendocino farms, hot food section, bakery, plants, and Amazon return. Ample of parking and it's in a plaza that has 100 in 1 stop! So many businesses to check out here. Produce and meat are always fresh here! Staff has always been so nice and kind to me. Whether I needed help in their amazing cheese selection , or bakery (they write pretty nicely on cakes), dairy section (where few times they helped me getting my coconut cult bottles on top shelve), to the staff at the registers who you cannot even see that they're there but they always seem to appear right away when I'm struggling with scanning things without even asking or I just felt their presence swooping by to clean up stuff or picked up shopping baskets laying around. Then, there's the juice and coffee station where you can always count on a fresh nutritious juice drink and lastly, the Amazon return. How more convenient can you wish this place to be!!! This will always be one of my favorite Whole Foods! I would go out of the way to go here if possible!
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Quinn N.

Yelp
I enjoy grabbing groceries and meals, including in Mendocino Farms here (healthy and cheap), though the merchandise is expensive. Wouldn't do it often here if you're practicing frugality. Clean, fresh ambience. Feels good to walk around inside. Parking is ample but often crowded. Conveniently located near the freeway. But I sometimes disdain the parking lot here. Many drivers ignoring stop signs or cutting ahead of other people's right of way. I feel safer driving around other shopping plazas. If you're in a rush, I wouldn't recommend the Amazon services here. Only one associate is running the whole counter, and service can be slow at times. I waited 5 minutes to pick up a pkg here, compared with 5 seconds at all my other Amazon lockers. Also the guy wasn't very friendly.
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Vi H.

Yelp
cakes were not good. I was craving a sweet so I went for a Berry chantilly slice but there was none:( settled for tiramisu, flourless chocolate cake, and a mousse. The chocolate cake was the best. The tiramisu was so bad it was unbearable! Tasted like alcohol but also sour like it was bad?? I was shocked. The mousse was too creamy and soft for me.
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Christina N.

Yelp
Great whole foods location with an excellent selection of fresh produce, frozen items, non perishables, baked goods, etc. The service over in the produce department is tops here. Michael, the assistant manager of the department, went above and beyond to assist me with procuring everything on my list. The sweet guy even helped me pick out my fruit (so kind and helpful). Lately, I've been on a hybrid fruit kick, and they have plenty of it here. They even had mandarinquats and pine berries, which are so delicious and quite difficult to find at any regular grocery store. I also like the fact that this location isn't crazy busy- I'm usually in and out within 5-10 minutes depending on how much stuff I'm buying. Anyhow, this is my go to Whole Foods- it has pretty much everything I want/need, so I can get most of my shopping done all at once and not have to worry about driving to several different stores to buy groceries.
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Kelly C.

Yelp
The Whole Foods bakery is awesome! They make really good cakes and tarts at a reasonable price. Every time I get cakes or tarts from them, I get questions and compliments. "Where did you get this, it's really good " The store is always clean and the staff is always nice. HAPPY SHOPPING!

Jacci S.

Yelp
This is the best store bought cake I have ever tasted!!! So moist, fresh fruit & layers of fresh goodness! A must buy just to treat your family!
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Franky L.

Yelp
Very friendly, hot bar food is great, clean and organized location even with hard-working employees
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Stephanie O.

Yelp
Clean, organized, and a massive selection of everything you could need. There were so many self serve options present, and an assortment of goodies for my friend and I to pick up for the week.
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Dia N.

Yelp
This Whole Foods is a mix of grocery store, Mendocino Farms, and a bar! From the outside, you can already tell that this is going to be a good Whole Foods. I started my grocery trip off with a bite from their hot & cold food bar because nobody likes grocery shopping when they're hungry. They have a pretty diverse selection ranging from Indian to American food. I got a soup and made a buffet box of items like their pasta salad, samosa, chicken strip, rice, and a few others. The total came out to about $30 which was enough to split between two people. The grocery store itself was clean and well-stocked. They had great deals on their fresh and seasonal produce. I absolutely love their cheese selection. There were so many great goat cheese choices so I'm already excited to come back and see what kind of charcuterie board I can build with it. This grocery store also has plenty of dietary restriction options like vegan cream cheese and impossible meats.

Hillary A.

Yelp
I just had a wonderful interaction with Jose who works in the bakery area of Whole Foods. I came in to buy the Berry Chantilly cake which is always delicious! Not only was he helpful, polite, kind and professional, he offered to write a "happy birthday " on the cake. Jose did such an excellent job with his creative writing style. The cake itself is beautiful, but he made the cake stand out and look even better than in the original design. I will definitely be buying more cakes from this Whole Foods! Thank you Jose and for Whole Foods for having him represent this awesome store. Kindest regards, Hillary A.
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Nicki K.

Yelp
Our local Whole Foods and one of my happy places. I would give this store a 3.5-4 stars rating, but the new customer service manager Cam is probably the best manager I've met. Seeing him interact with his employees was very touching, and he provides excellent customer service to his employees!
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Tiffany T.

Yelp
This review is for their coffee bar! I am OBSESSED with their iced pumpkin spice latte! Probably my favorite one out there right now. Very flavorful with the right amount of spices. Their prices are pretty affordable (around $3-4ish for a hot drink) and they charge .50 for an iced drink. It was $5 for my psl with oat milk. Service was pretty quick and efficient and the barista was very helpful! I believe the coffee bar opens at 8 am, even though the market opens at 7. I recommend checking their hours online the day that you go if you're trying to make an early morning stop!
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Susan O.

Yelp
This review is dedicated to the cafe/bar within the store and the cafe/bar alone! The first time I tried the Iced Honey Vanilla Latte, I was hooked. So much so that I had to come again today and get it again except in the large size. It's a bit silly to me that they charge more for the drink being iced, but considering the max I've paid (even for the large size) is $5.20, I'm not too fussed about it. The sweetness levels can also be adjusted (I'm just a girl with a sweet tooth, of course I asked for extra sweetness!) which is lovely. The first time I gave this a go, there was only one barista working the entire bar and the line had 3 or 4 people when I joined! Of course it took about 10 minutes for the drink to be ready, and I give all props to the barista managing all the variety of orders. Today, my drink was ready in half the time as they had two baristas behind the counter! I fear this order will become a staple for me when I'm getting that coffee craving!
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Ani L.

Yelp
You will wait foreveeeeer to get helped ... slow customer service , they will look right at you and continue doing what they were doing, chatting, cutting , walking around , acting busy , and no help, lol
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Brandon B.

Yelp
We love this place. Very healthy and tasty. Keeping it simple is the goal here. Very nice employees and helpful. I love the vibes here too!
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Krishen W.

Yelp
Came here to get some snacks after grabbing lunch at the district. I got a couple chocolate covered pretzels and cookies at the self serve in the basket section. The price wasn't too bad for a small snack and they have tons of selection, all for the same price. This whole foods had tons of seating, which was perfect since they have so much self serve food, so it's a good place for lunch. The staff were pleasant and helpful.
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Hyewon K.

Yelp
All of their drinks are bomb and is a must try. They're very busy but staff are efficient and very nice. If you take a walk around the store, the wait doesn't feel that long either. The strawberry almond smoothie is refreshing and delicious. The almond taste is strong but blends perfectly with the strawberry and banana. I would highly recommend it.
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Ann T.

Yelp
When looking at the cheese section today I observed two employees behind the counter facing the wall handling the cheese with gloves on and chatting. Then the employee (hat, long wavy brown hair, male) took that same gloved hand that was directly handling the food and scratched his face with it.
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Gillian L.

Yelp
I come here every week for groceries, good experience usually, people all friendly and helpful. but last Friday 12/27/24 the cashier lady around 10:45am was ridiculously rude, if store manager read this review, she has a silver nose ping, dark hair, the entire process she was complaining to her coworker about her Christmas, I carefully asked her if the machine took my prime membership, she acted like she was so bothered by me and impatient and didn't respond to me but throw me the receipt! and almost like yelling at me at the end to tell me how much my grocery was. If you are having a bad day, don't take it on your customer. Avoid her if possible.

Jim C.

Yelp
I bought a birthday cake for my wife here. I had purchased birthday cakes on a number of occasions previously from the Whole Foods store in Westminster, and they have always been exceptional. Today I was very disappointed. The cake was dry, the frosting was hard, the taste was poor and too sweet, and it was expensive. Most of our guests didn't finish the piece they were served. I don't think I will buy anything from their bakery again.
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Em B.

Yelp
I came here for $10 Cheese Pizza Friday. Staff who took our order was polite. Considering it's Friday - there was not that many people there in the Food area. While waiting for pizza, I went around and shot some pictures to share. After about 15-20 minutes, I got my pizza. The fam liked it. It actually tasted better than Amazon Fresh. They have tables/chair/water and utensils if you want to sit down and eat there. If money is not an issue - Whole Foods Market is the place for you. They have a lot more selection of food and non-food items but they are expensive! I am a regular at Amazon Fresh when they have their discounts but only come to Whole Foods for specialty items. The store looks nice and organized. The veggies are well kept and red meats look delicious. I am surprised they have such varieties of seafoods. Too expensive for me though. Definitely use your Prime membership and Prime Credit Card to take advantage of any discounts. Parking: free and plenty. However - can be a nightmare because it is located within a big shopping area (Costco, Michaels, In-n-Out etc.) I usually do not park in front of the store but a bit further away to avoid traffic.
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Tina C.

Yelp
I love Whole Foods! I love coming here for the artisanal products and the bakery. I have always enjoyed everything I get from the bakery but the FRUIT TART IS A MUST TRY! The cream is sweet and fluffy while the fruit is sweet and juicy and the crust is perfectly buttery and flaky. It is an incredible combination that wowed all of my guests.
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Kristine M.

Yelp
I've had multiple frustrating experiences at Whole Foods due to incorrect pricing at checkout. Items often ring up higher than the shelf price, and when I bring it up, the cashiers are dismissive or outright rude. On top of that, the produce isn't always fresh--I've come across wilted vegetables more than once. The worst was finding expired pomegranate seeds still on the shelves. For a store that promotes high-quality standards, they really need to do better with pricing accuracy, customer service, and freshness.
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Tiffany N.

Yelp
I come here strictly for the Amazon return services that are free. I have shopped at Whole Foods before and this is my opinion: 1. They better be paying employees above minimum wage because the prices they charge for basic groceries like eggs and milk are INSANE. 2. I like that they have a buffet-style meal service in the grocery store. I got less than one scoop of mac and cheese once and it came out to be $7. Literally, three plastic-spoons worth of scooping and it was $7.... and I thought Ralphs was pricey... 3. The pastries that they bake fresh are the only things that are worth their price. They are delicious, and I would love my next birthday cake to be from here. People around here seem to be able to afford it, but I know value when I see it, and it's not here. Just another overpriced grocery store. I would only shop here if you are severely allergic to certain products in everyday foods and really needed alternative options to keep you alive: for instance, gluten intolerance or any other hypersensitivities.
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N L.

Yelp
Carlos the manager was very helpful. He worked on assisting a group of us who wanted to return our Amazon items but the machine was broken. He tried to fix the machine for 30 minutes and he opened the register to assist us. He was kind and works very hard. It's nice to see employees that are helpful, thank you Carlos!
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Paul S.

Yelp
Typical whole foods with 2 big exceptions...the first is the men's room. It is absolutely disgusting. It Reeks of urine, and you can tell they never figured out the no flush toilets. The floor is permanently etched from the constant presence of urine. The trash is always over flowing and the sink has been leaking for at least 6 months. The big fix is they placed a blue bin under it to catch the water. They should just let it run maybe it will wash away the urine. Also i come here for lunch quite a bit and the salad bar is always missing several popular items, especially the protein. I sent feedback to the corp office 2x in the last 6 months and still no improvement. I work nearby and come here at least 2-3 days a week.
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Heather S.

Yelp
What on earth is going on here? The shelves are empty, the flowers are wilted and the selection is seriously lacking. Step it up and make it like it used to be.

tomorrow b.

Yelp
MEAN LADY indie ! Be aware !!!!! The overall environment is nice but if you were a girl, a lady, or Asian, be aware. I asked the customer service desk if they can help me secure the egg since I don't want it to break while driving home. The lady gave me an attitude as if I just hit her lambo. Not sure what's going on with her life but, she taped my hand with the egg?! LIKE WHAT?! She was simply rolling her eyes so much so I guess she wasn't even aware until I pull my hands away while helping her and thanking her.. .
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John B.

Yelp
This market has fallen from being a gourmet grocery store to just an expensive Albertsons. They used to have a good meat counter, but it is now very poorly stocked and their "butchers" are lacking in the most basic knowledge of their trade. It also turns out they don't carry any prime grade beef anymore. Today I asked for a prime grade cut of beef, was told that that is what I was handed, and the label clearly stated choice. After I pointed it out, they confessed to the fact that they don't carry anything prime. That didn't stop them from lying about it until I called them out on it. No need to ever shop here again.
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Carlos V.

Yelp
As always this place is clean and always kept right. The service too is always on point although this time i had to wait. Well last time i guess that I will be coming for any smoke meat products. I had in the past try to get some brisket and out of the 1/2 of pound I had maybe 4 edible ounces. This time around I was told that "it's brisket" is supposed to be fatty. I know that part but considering the cut location which was the point. I was expecting less fat but whomever trimmed it did very little and I did not feel like paying for fat.
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Adam A.

Yelp
The bathrooms are absolutely disgusting. For a "gourmet" or aspirational brand the bathrooms are just as bad as the bathrooms at the beach in Huntington. Trash cans are always overflowing, facets are wrapped in towels to stop leaks, paper towels are out and the soup dispensers are empty. They smell like urine and all around awful. WF should really make an effort to clean the bathrooms.
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Monica G.

Yelp
Went in to buy a cake. Asked the lady behind the counter if she could write on it happy birthday. She hesitated, told me the colors she had, she wrote it and I left. When I got home I looked at it and it looked horrible. Had to scrape it off. She could have let me know she was not the person that writes on the cakes and I would have been ok with no writing.

Natalie B.

Yelp
Dogs in the food section of this store. I don't understand why customers do this or why staff allow this. Definitely not hygienic.
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Camille M.

Yelp
I don't know if it's the lack of training. But this is becoming a weekly thing. It doesn't matter what time of the day you go. The milk section is always empty. The department manager is not placing the order on time or placing it late. I've gone at different times and or different days same thing empty. Is this an on going issue at all the whole foods.

Nunya B.

Yelp
MOLD. I've been coming to this store for 7 years and it's consistently gone downhill. Constantly buying food with mold and not realizing until it's too late. I ate this apple pie this week not knowing it's infested with mold and now I'm feeling sick. This is not the first time I've accidentally ate mold from this store. This is my last straw. Never coming back.
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Jarvis J.

Yelp
This is 3 star review simple because the store is expensive. Now I come here for very specific items as they are normally not at my regular grocery stores. So I deal with the prices because it is special purchases Get the prices lower please

Samantha I.

Yelp
I normally love this Whole Foods but unfortunately I don't think I'll be returning. I went to the coffee/juice and smoothie bar today because I wanted a smoothie. When I got to the cash register it looked as if no one was working there. When a lady finally walked out to take my order, I began to say I wanted a strawberry almond milk smoothie when she rudely cut me off mid sentence, rolled her eyes, and said they were unable to make any smoothies. I would have been more understanding of the situation had she been nicer, but this is by far the most passive aggressive interaction I've had with an employee here. I then ordered an apple, lemon, ginger, beet, and carrot juice. When the juice came out I had thrown my receipt away because it looked fine, however when I walked away to drink it, it tasted horrible. It tasted as if the employee but the entire ginger root into the juicer. I even had my mother try it and she agreed that it wasn't drinkable. I did not go back for a refund because I didn't have my receipt, but I wish I did.
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Anna S.

Yelp
I don't usually like to say bad things about places or anything because I don't see a point to it but this situation was something I felt couldn't go unnoticed. I usually shop at Whole Foods for certain groceries that they only sell there or just for their hot bar food as a quick lunch and from all the time I've shopped there I've never found a problem with the store and everyone has always been very nice. This happened a few days ago when I was doing some shopping for the week and I could tell the store was pretty busy or at least more usual then when I usually shop and the registers were very backed up so I decided to save my self the trouble and go to self checkout. Self checkout was still busy but at least about faster than the registers and so I walked up to one of the machines and I started scanning my items I over heard some people talking in front of me. They were some employees but one of the girls I recognized cause she had helped me before at the register and she was extremely sweet. The man that was talking to her I believe worked there as well but it didn't seem like a friendly conversation. I know I shouldn't get into other peoples business but the way she was being talked to was not ok and I felt extremely bad for her. He was talking to her in a very negative and rude tone in front of customers and I could tell she wasn't ok. I understand that I don't know the context of the story but I don't think there is any situation where an employee should talk to another employee like that and that truly just doesn't seem right! The man has always been in that little booth most of the time I've shopped there and I never really interacted with him but for him to treat someone like that I don't think I would like to talk to him.
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Cynthia B.

Yelp
Currently on hold for the 22nd minute! Ridiculous to call in and be bounced all around the store-even after the 15th minute of phone bouncing and asking for a manager. Finally, the guy who answered the phone actually had to walk to produce to check to see if they had an item before I drive there. I gave the 2nd star just for his efforts but this store's CS skills are quite lacking even the basics. Not cool.
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Craig S.

Yelp
The store is fine, prices eh... sometimes good if on sale. But the 2 star is for a checker who was beyond rude! Her name is "Noehell" a young girl who needs to be trained to be courteous to customers. If you are reading this, please have some smile or welcoming to a customer, please answer in a voice where one could hear/understand you. And please just learn some basic manners which you sorely lack. Absolutely rude and unprofessional. If I see her again I will not be going to her lane. Knowing WF.. nothing will be done either.
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May G.

Yelp
Seafood department sell rotten snow crab legs to customers. Bought on 4/14/2024 around 4pm and ready to have dinner around 7pm. Shockingly the box smell stinky, and I tasted one piece is rotten which is hard to believe it is crabs in the box. Since Amazon bought out Wholefood, quality and customer services went noticably downhill, especially at t he District location. Be cautious shopping there!! I won't buy seafood products for sure.

Sarah I.

Yelp
I started shopping at whole foods somewhat regularly around Thanksgiving. Previously, I was committed to Trader Joe's, and on occasion Smart and Final. I have had a few minor issues with produce being not-so-fresh, but I let it slide. When I'm spending hundreds somewhere, there's bound to be soggy greens or a squishy cucumber in there every once in a while.(This is important, because I wasn't aware of a "new policy" regarding returns.) Today I arrived with ten reusable bags, my grocery list on paper since my phone was at 4%, plain bagels(their brand, my boyfriend who will eat just about anything hated them and I'm gluten free), and an organic pineapple that never ripened... it stayed hard and green until it molded over. I wasn't sure where to bring my return, as it was my first time. Should I shop and do it all at once, or do the return off the bat? I head to the desk labeled Customer Service. I wait to make my return for a few minutes, there were a few people in front of me in line at customer service. The employee pauses to chat with another coworker as he passes by. No big deal, I'm in no rush. When it's finally my turn, I pull out the two items, and I'm asked for a receipt, which I don't have. She then asks for my prime account information, I'm not a prime member. She asks for my card information, I had paid cash. She informs me I can't make a return without proof of purchase. I show her my item is the Whole Foods brand, unexpired and well within the best buy date. I ask for a manager, she says they all went home. I asked her if the bagel and pineapple was worth losing the hundred dollars of shopping the company would lose out on in this visit alone, not to mention my future business, as I wasn't interested in buying groceries if my return wouldn't be honored. She insisted it was the new policy. I'm not wealthy, I use tip money from work to make my purchases when I can. I can't afford prime membership fees. If you're like me and you don't keep every receipt, you're best shopping elsewhere. I'm disappointed that I'll have to take my business elsewhere, I enjoyed the selection, size and overall cleanliness of the store. I frequently enjoyed chatting with one of the gentlemen who stocks the grocery area, his name begins with an R, I wish I could recall off the top of my head. Trader Joe's has a very reasonable return policy. Smart and Final and Sprouts as well. I'm disappointed at my experience today, and don't intend to return. It's unfortunate, Whole Foods is the closest grocery store to me, however I'd much rather travel just a little farther for quality customer service and reasonable store policies.
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Marie G.

Yelp
Oh wow let me tell you about the game I just purchased and cooked from Whole Foods! I hosted a Christmas Brunch for my gal pals and their spouses this weekend and one of them has celiac disease. When I listened to her story about how careful she has to be and that they don't go out to eat very much because of it, I decided to do research and put on a brunch with main dishes that were gluten free- including the ham. One of my favorite National ham companies did tell me over the phone that their ham was not gluten free because it the ingredients they use to season the meat- kudos to them for being honest! I then called Whole Foods and they told me they just got a shipment in if hams around 10 pound each that were spiral slices and gluten free. I was thrilled and headed to the store because they were giving an additional discount if you had a prime membership!!! So the ham is from a company called Tender Belly and it was the tastiest ham I had ever had. It is I cured with no antibiotics, no hormones, no nitrates or nitrites and vegetarian fed. It came up to the appropriate temperature in about two hours. I made my own glaze even though it came with a glaze packet. My guests said the ham was "out of this world". Before this experience, I would have not thought that ham could be an elegant delicious holiday dish, but I now stand corrected. I have posted a photo of the package label So you can see it when you shop. If you are interested, ask for my glaze recipe!
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Zoe N.

Yelp
bathrooms are disgusting. everytime i go to wholefoods this one or fashion island bathrooms r horrendous, the only good bathrooms r at the whole foods near the spectrum, however what i do like abt this whole foods is that they have a good amount of deals especially on the items i like and the deals r actually pretty good. i had to ask an employee where the bathroom was and she was helpful and nice
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Jean J.

Yelp
They have the grass fed bone I was looking for my baby. They also have the trendy double cream. The lady at the self check out is very nice and showed me how to pay with Amazon app and payment (sorry forgot her name, but I was there Sunday 8/4 around 11:20 am). I like the space so too crammed that I feel comfortable bringing my kids there too.

Sabrina N.

Yelp
This is the 3rd time in the matter of 3 weeks where I have been trying to get oysters at this location shucked. I've been looking forward to them shucked due to whatever excuse they provide that day. It's very unfortunate that this is the only location near by.
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Sara S.

Yelp
I'm in tears right now from how the employees made me feel upon my exit. I had gone to return an Amazon purchase. Around dinner time so I figured to get something to eat. I'm at self checkout with 3 ITEMS. THREE!! And I noticed one over my shoulder and 2 or 3 beefy guys at the flipping exit. WTF? I have a backpack because I ride a gas saving moped. and I used to have green hair but it's bleached right now going brown but why was I made to feel like I'm not welcomed, I've never been in trouble there? Is it policy to be stereo typed? I thought alternative lifestyles/punk rock types were cool to be healthy/vegan? Fuck this place I didn't deserve to be treated like that!!! Ps I have to look like a bag lady because I can't afford my stuff getting stolen because I had to leave on my bike?
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Roger D.

Yelp
Always a pleasure when venturing Whole Foods! Quality on deck & super friendly staff. Try to avoid peak rush hours as to avoid the crowded aisles. Parking could be better, though they do have additional in the lot upstairs.