Omer B.
Google
I’ve been coming here on and off for several years, mostly because the location is convenient. Unfortunately my recent experiences have been disappointing enough that I feel it’s worth leaving a detailed and honest review.
Yesterday I ordered an avocado BLT and received a sandwich that had some salad in it but no avocado at all. When avocado is literally in the name of the sandwich, that’s a pretty basic thing to get right. The bread itself was also quite dry, which didn’t help the overall experience. The food here is generally okay, and some of the sauces are good, but overall it often feels more processed than fresh. Considering the prices, it ends up feeling quite overpriced for what you actually get.
Today the experience was worse. I ordered a coffee and it was made incorrectly. I pointed it out politely, but the replacement was also wrong. What stood out even more than the mistake was the reaction from the staff member. Instead of simply correcting the order, she responded with clear irritation, grabbed the cup back with attitude, and started arguing about it. When I said the service was poor, she simply told me to leave. That kind of reaction to a customer pointing out a simple mistake is surprising and honestly unacceptable.
The coffee itself unfortunately doesn’t make up for the experience either. It’s not particularly good, and it tends to be inconsistent.
The atmosphere is average. The music is often played quite loudly, which sometimes gives the impression that customers aren’t really meant to stay long. The place also doesn’t always feel as clean or well maintained as it could be.
I understand that cafés get busy and mistakes happen. That’s normal. What really matters is how those mistakes are handled. Unfortunately the service I experienced was unnecessarily rude and dismissive. One might joke that it felt like a stereotypical café attitude, but even that shouldn’t be an excuse.
After years of stopping by mainly for convenience, I unfortunately won’t be returning. Between the mediocre coffee, dry bread, overpriced food, and the rude service, there are simply better options elsewhere.