Wilder

If you want no communication and people who beat around the bush go ahead and go through the process with them. Lost my files in the process of moving and securing my unit. Decided to back out due to them losing my information and found a way better complex with 10x better management. Still haven’t got my deposit refund!!! Have heard three different answers and they all result in the same thing!! Nothing!!! Do not deal with these people go down the street find a better complex!!

If you enjoy being frustrated often, you should definitely move here. Despite the reasoning being valid, the pool has been empty for MONTHS and the “issue” wasn’t discovered until right when it got extremely hot. They are always changing their processes, for how to submit requests for maintenance and payments, and the instructions provided get you no where. Despite no pool, and broken code systems to get you to the gym and clubhouse area, they’re still charging the amenity fee every month. That resort pass you gave (1 per unit) needs to be continued until this is all fixed. There’s also no reason a maintenance request from 3 weeks ago, should be done incorrectly. This is probably because it was given to a leasing agent in person (1st time) and over the phone (weeks later) who incorrectly communicated to the maintenance team. Now when you call the office number, you’re led to an automated system and have to leave a message- how fun! Lastly, someone broke into the mail room and stole a bunch of things a few weeks ago. They blamed the residents for “leaving the door open" which is impossible because the doors are insanely heavy and slam on the way out. Transitions are understandable, but they need an operations manager to step in make improvements to make us feel comfortable. The gates (controlled by an app) both go down often, leaving people with no options. No place is perfect but the residents deserve WAY better. Instead of taking accountability they come back super defensive and it’s not a good look.

I’ve been living here for about a year now, and I absolutely love it! The amenities are fantastic, and the location is perfect. Maintenance is always fast and friendly. Raul, from maintenance, is the best! He's incredibly helpful, professional, and always goes above and beyond to make sure everything is taken care of. The Wilder team is also great—they respond to any questions or needs I have right away, making living here a truly stress-free experience. Highly recommend!

I’ll take this down only when the pool is fixed and the amenity fee for at least the summer months has been refunded. No pool for a single day of Texas summer? And you’re still charging residents an amenity fee?? If it’s not fixed by the time my lease is up, I will be happily moving!

I absolutely love living at Wilder apartments ! The new management team has made a world of difference in the overall experience. They've not only improved the existing amenities but also added fantastic new ones, 🐾Laika loves the dog parks. Wilder have an inviting pool area. The dining area is a great place to socialize and enjoy meals. It's clear that the management, the staff at the leasing office and the guys of maintenance truly care about their residents' comfort and enjoyment. I couldn't be happier with my decision to call this place home and stay one more year.

I love Wilder! Elisa is amazing I can tell she truly cares about the community and the residents here. She’s always been helpful to me and my boyfriend. The maintenance guys Fernando and Raul always respond quickly and know how to make you feel at home. I’m excited to be renewing my lease for another year with them!

Just resigned for my second year at Wilder. The amenities are gorgeous, my unit was just as advertised and my backyard view is so dreamy. The maintenance is always prompt and Raul specifically has always made me feel cared for, he even found my Rayban sunglasses in the dog wash and returned them to me! The only downside to living here is there can be bugs but that is to be expected when the property is surrounded with greenery so for me that is worth the price of a some crickets and grasshoppers in the halls! Bug treatment comes on Mondays and they will spray for you upon request. I really love living here and will be sad when the time comes to move.

I've really enjoyed living at Wilder—the community is great, maintenance is responsive, and my actual apartment has been everything I hoped for. One of the biggest reasons I chose this complex, though, was the resort style pool. It was a key amenity for me, especially during the warmer months. Unfortunately, the pool has now been closed for quite some time, with no clear timeline for reopening. What’s most frustrating is the lack of communication or urgency from corporate in working with the City of Austin to get the issue resolved. Residents deserve more transparency and a sense of priority around something that was heavily marketed as part of the living experience here. On top of that, the gates to enter the property are frequently broken and often left unlocked/open, which raises safety concerns. With my lease renewal coming up, I’m genuinely unsure if I’ll be staying. I love the apartment itself, but without access to amenities that factored into my decision to move here, it's difficult to justify the same value.

Alex was awesome :) came in next day, fixed my entire toilet, both of my sinks were clogged, AND my light was flickering- he fixed that too.. I didn't even have that in the original request. Super nice and great work. Thanks Alex!!! 1/29/25.

I love the floor plan of this place but holly Jesus I'm cleaning up these ants EVERYDAY and somehow it's always like a bunch of them. I've never thought I'd be grateful for spiders but they def do their part of grouping the bodies of these ants in the corners. The apartment just has so many nooks and crannies where the ants flow from. I'm actively spraying Raid along the doors in my apartment. Waking up to find a cricket that's somehow crawled into the apartment or sleeping in fear from the roach I found but couldn't kill. Also this comes from someone who is a neat freak and extremely tidy. The devil works hard, but I think these spiders have been working harder.

I would look elsewhere before choosing to live at the wilder. Their staff has proven to be extremely unprofessional and defensive after a recent issue regarding our heat going out for 3 days during freezing temperatures. Very disappointed.

Raul from maintenance over exceeded my expectations! He's professional and just a delightful person. Thank you again for all your help and hard work many blessings to you.

I've been living here for 2 years and if can give 5 stars it would definitely be to the Wilder's maintenance guys!!! When a person lives in an apartment these issues can be critical. They are prompt and very courteous. Every request that I have had issues with has been resolved quickly and they have NEVER COME BACK to fix it a 2nd time. Thank you Raul for fixing my recent door issue. Keep it up guys!!!! S. Pompa

Edwin the maintenance man was the best we had another maintenance guy try to fix our sink (Fernando) and it wasn't fixed and he sent Edwin instead and he got it done real quick and it didn't break again would love to Edwin be the supervisor of the maintenance team

Absolutely fell in love with the scenery and when i met the staff, I was sure this was the place for me. Taylor showed me around the complex and made sure to answer all of my questions about the premises. This was by far the best apartment hunting experience ive had in Austin!

Great, quiet, peaceful place to live! Love this area of Austin because it's still close to everything and all the nice new shops but also tucked away enough to feel serene and woodsy. The property is well taken care of, safe, and clean and I can thankfully say I have no complaints about management or maintenance- shout outs to Taylor (office) and Edwin (maintenance). All issues and requests are so handled quickly and respectfully!

The amount of emails that I have left the past 3 weeks that aren't getting responses is ridiculous!! The staff kicked me and a lot of other people of color out of the club house while hosting a free event to bring people together! The staff doesn't respond to emails. The noise levels. The bugs. Ants everywhere. Raising the rent. Isn't friendly to dogs! Don't live here

This summer has been extremely hot for everyone. Our ac went out and LaShawn came to the rescue. He explained to us what the issue was with the unit and the estimated time of repair. The unit required prior to the timeframe he estimated. We were back in our apartment and feeling so relaxed. My family and I can't thank LaShawn for being such a great help to us and asset to Wilder apartments. Thanks LaShawn for all of your help.

Real nice place, Edwin is awesome! He's always there whenever I need assistance with anything.

My girlfriend lives at Wilder so I'm there frequently. I really enjoy their resident events when I'm invited lol. The experience my girlfriend has had with the management has been good! I believe it was Nishelle that assisted my girlfriend when she was looking for an apartment. I'm even considering becoming a resident myself!!

Nechelle and Elisa are so warm and welcoming, Wilder is such a great place to live and the pool is amazing and so is the fully equipped gym, Also Edwin and Lashawn are great! They came by on time as promised to fix my garabage disposal and made me feel comfortable and worked fast.

Rent is increasing $200 (If I resigned) for an apartment that isn't even 600 sq feet next to a busy, crowded, highway. Was told by the manager that my own specific unit will put up to $1500-$1600 for whoever lives here next - which is funny because I originally signed for $1070. What a scam! Management is rude. Front desk workers don't know anything. Listen to the other reviews. Edit: Paid a $400 deposit and these scamming h*es gave me $38 dollars back after a SPOTLESS apartment was given back to them. DO NOT LIVE HERE. SCAM SCAM SCAM. When asked for an itemized bill and vendor name to confirm the charged amount, this is the response I received. These "luxury" apartments are the biggest scams. Can agree with another review that I cleaned that apartment very well but was charged otherwise. Cate and Emily are NOT transparent and a bit deceitful in management practices. SAVE YOUR MONEY FOR A LANDLORD WHO CARES ABOUT THEIR TENETS!

If we have another package room break in i'm going to lose my marbles. Thin ass walls, broken gates to the parking lots all the time, car break ins, trashy, and overall disappointing.

so this is so unfortunate for me to write, I love Wilder, physically. Our apartment layout is perfect for me and my roommate who works from home, we love the gym and the pool as well. However the day we moved in a few months ago there was a bit of an ant problem.. and it has only gotten incredibly worse. The day we moved in we saw about 10 ants just coming out of the carpet. The leasing office manager came with raid and just sprayed them and that was it ... since then my roommate has been seeing 1 or 2 crawling on her walls during work. I then start getting big bites in my sleep, look in my closet and there are fire ants EVERYWHERE! Inside all of my clothes and shirts!! Had to wash , raid , and take care of everything myself. This was a few weeks ago and of course went to the leasing office and showed pictures of my overran closet and big bites and was just kinda told "dang that sucks:/" and was put on the schedule for the "pest" control (which we also pay a monthly fee for) and someone shows up the following Monday and just kinda walks around and spray the window and "problem areas" this was two days ago. My roommate wakes up this morning to make breakfast the pantry is FLOODED with ants. You might look at the pictures and be like "woah someone spilled an entire bucket of coffee grounds" BUT NO, zoom in, ALL ANTS. Had to have been 100s of them, and they had definitely not been there before we both cook everyday. I am a full time commuter student, also work full time, my roommate works full time from home and I am having to spend my one morning off throwing away the groceries I just bought and raid and clean up an entire COMMUNITY of fire ants!!!! I didn't realize wilder meant actually living in the WILD , if I had known this I wouldn't have signed up for the 10000s of extra roommates

SELENA is a superstar! She's very knowledgeable, accommodating of all questions/inquiries and make sure that you are driven to well-informed decisions. Highly professional, very responsive and great communication skills! 10 STARS for Customer Service!