Bonnie W.
Yelp
I used to love this florist, but not so anymore. Went there for a bouquet for a new mom and was given a huge run around. I was in a hurry and had only 20 minutes, so thought she could just put in a vase with water and go..but no. In the end I was charged for two ready made bouquets and a small vase, $75, hung around for 35 minutes and when I returned for the arrangement, it was still not ready and in the end, nothing special. The sales woman, was rude, whiny and inexperienced. Absolutely terrible customer service. I know Covid is stressing everyone, but really? I will not return to this business, and I have frequented it for many years. Perhaps this is under new management? Finally got my arrangement when the owner announced herself, appearing with the flowers, and recommended that for "custom" work I shop at Wisteria! Apparently putting two ready made bouquets in a vase is custom work to her. Incredible. Next time I'll take her advice and shop elsewhere.