Ward C.
Yelp
Lipstick on a pig.
While I do enjoy a trip to the past - Hubers, Clyde's Prime Rib, the Alibi, Dan & Louis all great examples - this place is truly dreadful. I genuinly hope someone takes it over and saves it, these historic treasures need to be preserved.
1. Garbage quality food. While one entree main was good, the rest ranged from mediocre to actually inedible.
2. Cheap and tacky, and I don't mean just the run-down decor. Check out the section of the menu that lists all the ways they plan to nickel and dime you to death. It is as hateful, as the incompetent management.
3. Every bill I witnessed, the house overcharged in their favor, as much as $150 on a table of two. They tried to overcharge me as well. The plot seems to be overcharging everyone, hope they don't notice. They blamed it on "those wacky computers - whheeeww, they do crazy things" Ya, computers often just randomly throw things onto a bill, for whimsy. Everyone knows how whimsical "computers" are.
4. Despite being more than half empty on what should have been a busy night - they will still charge you $25 per person if anyone can't make it on your reservation with 48 hours' notice or less. Covid, plague, died in a traffic accident - we do not care! we have pennies to collect from your pocket! This is despite it being a Friday night, they didn't even set half the tables, that's how not busy they knew they were going to be.
5. While we liked our affable waiter, he was unpolished and for the prices they're charging, unprofessional.
6. I think they're counting on people being too insecure to say it, but I'm not at all insecure about my income level: profoundly overpriced, even if the food was, what it was pretending to be. Oswego Grill,has item for item, better food, and better quality. It is also roughly half the price, with better service and décor.
7. Bad management seem to be working overtime on only one thing - denial of reality while trying to pick pockets as the place collapses around them. "oh we've been in business 50 years, we can't be stealing!" Ya. m'kay. So you're the 80 year old that started this business, and really - doing great honest work for 40 years, is great - i've been here many times, gave it very good reviews. Just in the last few year or few you've gone down the drain.
8. My crab cakes were so stodgy, bland, and just dreadful I couldn't eat them. All were back on my plate when the waitress came to take them away. "Do you want a box for those" - are you kidding? Clearly almost none of it was eaten. Any just halfway decent place would have asked if anything was wrong, would I like something else? (I mean the food was so bad, I wouldn't have, but at least go through the motions)
9. While I normally wouldn't hold this against the establishment - I feared for my car's well-being every second I was there.
10. Sometimes a kitschy retro night out is a lot of fun. This place isn't even worth it for an ironic laugh night out. Save yourself and go, literally, anywhere else.
The "owners" responce is emblematic - better places respond with: I'm sorry you were not satified, how can we make it up to you. Dives going down reply with denial, gaslighting, and threats. I leave it to you, the audience, to venture at your own risk.