Willis Avondale Estates Apartments

I’ve lived here for quite some time, and I can confidently say that the new management has made a noticeable difference. Customer service has greatly improved, and the events and prizes have been fantastic. While fees have increased, that’s understandable given the upgrades and overall improvements. This is the best I’ve ever seen the property maintained. Since Mr. Lamont became manager, the community has been much cleaner, and any issues are addressed promptly. The entire team seems genuinely happy and engaged, which really shows in their work. Great job to the whole team—and if you ever decide to leave, please give me advance notice so I know where we’re all moving to! 😄

I've really enjoyed living at this apartment complex. One of my favorite amenities is the gym, which is convenient and well-kept. Right next to it is the clubhouse, which is a great bonus â€" it has clean showers and restrooms, making it easy to work out and freshen up without going back to the apartment. The clubhouse also has a pool table in the lobby, which is a nice touch for relaxing or hanging out. Also the lady Tiarra is nice lady who helped me get my apartment.

This is a truly delightful place! The staff is top-tier and they treat us like family! My unit is spacious and very modern. The newly remodel clubhouse is chefs kiss! There are so many conveniences like restaurant and retail spaces right underneath your feet and everything else is walking distance. There are so many hidden gems in Avondale Estates and that Willis is the Jewel of the community

I had a great experience touring the property thanks to Tiarra in the leasing office. She was friendly, professional, and genuinely welcoming from the moment I walked in. She took the time to answer all my questions, explained everything clearly, and made the tour feel relaxed and informative rather than rushed. You can tell she really cares about helping people find the right place. Overall, it was a very positive experience, and she made a great first impression of the community.

Theres no reason that theres trash every where all the time !! This causes roaches !! What is management doing. They just hire anybody ? They are so unprofessional ! Especially Tiara !! Never helps with concerns and never does her job ! I even saw her smoking hookah in the office ! RAM is terrible. Please get us new management

I’ve been a resident at the Willis for 2 years now I was skeptical at first with new management because they came in changing EVERYYYTHING. The interior and exterior renovations turned out phenomenal I haven’t personally had any major issues with my unit. Tiara is everything anything I need she’s always right on top of it. My only concerns as of right now is I do think we should have a completely new set of gates and elevator system it’s literally always going out. I’m glad they made it more convenient to get into the package room when business hours are closed.

We’ve been really happy with our time at the Willis so far! We love our unit, the staff is super friendly, and our unit is just great. Any time we have an issue or concern is it addressed quickly and without drama. And our puppy is obsessed with our balcony ☀️

I had an okay experience with my time here, might have just been bad timing because they were doing a lot of renovations but it does look much better now. The maintenance team was really nice and quick when it came to repairs needed. They charge for parking now for guests which wasn’t the case when I first moved in and cars would always get broken into even in the residential parking area. What bothered me the most was how thin the walls were, some of the neighbors did not care at all and would be up til 2-3am causing a disturbance on a weekly basis.