Johnny Perez
Google
A Disheartening Experience at Wing Bar – Unprofessional Service and Hostile Staff
As a seasoned reviewer with extensive experience evaluating eateries in Jersey City, I approached Wing Bar with anticipation, eager to explore a new local spot. Regrettably, my visit was marred by a series of unacceptable incidents that compel me to share this cautionary account.
Service Delays and Hostile Responses
Upon arrival, my girlfriend and I seated ourselves and waited patiently. Over the course of 30 minutes, we observed several patrons, who arrived after us, being served promptly. Feeling overlooked, we politely inquired about our order status. Instead of an apology or a reasonable explanation, one of the bartenders responded with hostility, loudly stating that they were short-staffed and that we needed to be patient. The tone was not only unprofessional but also embarrassing, and very aggressive especially in a public setting.
Hoping to salvage the evening, I stepped outside to collect myself. Upon returning, we continued to wait, only to witness more patrons being served ahead of us. When we raised our concerns again, the same bartender reacted with even greater hostility, making the situation increasingly uncomfortable.
Unprofessional Conduct
As we decided to leave, the bartender sarcastically shouted, “Looking forward to seeing you again,” a final display of unprofessionalism that underscored the evening’s disappointments.
Conclusion
This experience was not only disappointing but also disheartening. A date night meant to be enjoyable turned into an evening of frustration and embarrassment. It’s unfortunate when a venue with potential fails to deliver basic customer service.
I urge others to consider this experience when choosing a place to dine in Jersey City. There are many establishments that value and respect their patrons – sadly, Wing Bar did not demonstrate that during our visit.